The vibe in this salon is off. Nail tech didn't seem like he wanted to do anything. Absolutely the worst manicure I have ever had. Kept burning my skin yanking my arm around and definitely can't paint a straight line. read more

Candle Day Spa - Picture of my reference - Day Spas Near Me - Frederick, Maryland

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I've been coming here regularly and usually make an appointment. Walk-ins are available, but I try to plan ahead. The service can be hit or miss -- and unfortunately, today was definitely a miss. I was the last one seated for a pedicure and somehow the first one finished. My nails were barely filed, and there was no attention to the skin around them -- no proper treatment at all. It felt rushed and careless. Only in chair for 20 minutes for a pedicure Yes, I'm a man -- but I pay the same price and expect the same quality of service. I usually tip 40% because I believe in rewarding good work and being a loyal customer. But this is now the second time I've received poor service, so today I'll be tipping $5 to reflect the experience. Not even a 5 minute leg massage. Will be looking elsewhere. read more

Candle Day Spa - Day Spas Near Me - Frederick, Maryland

Bella is GREAT! I highly recommend her for builder gel nails! She can make them very thin and natural looking. She is also very sweet and fun to talk with! See ya soon Bella! Laura K. read more

Accommodating but not personable at all. At least the day I went. I received a pedicure. My technician did do a thorough job. It was very dark inside the room. And yet the employees came in to sit in the empty chairs and at one point got very loud conversing with each other. Even another patron looked over at me with questioning eyes. Ya sorry, I won't be back. read more

Candle Day Spa - Darkness. - Day Spas Near Me - Frederick, Maryland

went to get my acrylics off and get a new full set. When I sat down, the nail tech used a nail tip to RIP off my previous set of nails. It was extremely painful and ended up ripping off my actual nails! After I said I didn't want anything else done to my nails, they continually pushed the idea of getting acrylics OVER my bare nail bed?!?!? Almost half of my nail bed was ripped off and both of my pinkies were bleeding. Extremely unprofessional and irresponsible. Do not come here if you want to keep your nails. read more

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I received service by Judy. I've been seeing her often. I asked for specific design and was able to get that. She's very kind and the price for what I paid is very reasonable. This is very much like any other nail salon except much larger in the offer massages. I visit this location at least every two weeks for a fill. I would definitely recommend Judy. I've also had my nails done by Tina and she did an amazing job. I will say their phones were down for a few days, which did not make it convenient for setting up appointments. read more

Man I have a story for you. I will not be returning to this establishment. They charge more for a pedicure for no reason. It seems fantastic in principle, but honestly, I would never spend nearly $100 on a pedicure. The decor is great, but this is hardly the Ritz-Carlton Spa or the Salamander Spa To add to my evaluation, I scheduled a pedicure and manicure appointment for 5:45 p.m. I arrived at my appointment on time and was told to choose a color and sit down. I waited in the lobby for fifteen minutes. At 6:00 p.m., three women arrived and announced that they had a joint appointment. All three women were directed to the rear room for their pedicures. Meanwhile, I was kept seated in the front waiting area. I was directed to the back room around 6:05 p.m. after informing the nail tech or hostess that I had a 5:45 p.m. appointment. I was sitting in a chair, letting my feet soak. The previous three women were given pedicures by nail technicians. I'm still soaking without a nail technician. At 6:45 p.m., a lady began assembling her belongings and starting my pedicure. Side note: The water had gotten frigid by now. The pedicure was nice, however near the end, it appeared that it was closing time, so the nail technician began rushing and stated that there was an issue with the polish I chose. I was fed up by then and urged her to apply clear nail paint on my toes. Later she asked only pedicure? I then said , "well of course now it's only pedicure but my appointment was set for a manicure and pedicure but after waiting 1 hour?!" The nail technician stated that it was a holiday, thus it was busy. I then replaced by saying it would have been good to know I wouldn't be able to get in rather than scheduling an appointment and stating that my service request was possible. After I got up, she said, "Oh, you are pregnant." I rolled my eyes and paid without leaving a tip and left the salon immediately. Let me make it clear that I expected to pay at least $200 plus a generous tip for a pedicure and manicure. Because I was pregnant and needed to unwind, money was no object as long as the service was good. read more

Candle Day Spa - Day Spas Near Me - Frederick, Maryland

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Eh it's a little below okay. $45 for a plain gel manicure is too much. Person who did my nails didn't even properly dehydrate my nail beds before with alcohol. Also didn't clean under my nails??? Stuff I would expect froma $20 gel manicure. They rush you through color selection which is the best part, and don't show you their full gel color selection. Their polish also seems old and a bit goopy. With that said, my nails still got "done", but don't know how long they'll hold up... My sister in law tried to get an ombré design and it was so streaky we had a good laugh about it. read more

Everytime I walk in here I am greeted nasty. I feel like they do not want to actually service people most of the time. Sloppy work and do not listen. There has been multiple times my nails have been messed up and they just left them. Would not recommend if you care about your money. read more

Candle Day Spa in Frederick is my go-to place for massage. I've been going there for about 10 years and am impressed with the efficiency of their operation. They are consistently polite and accommodating on the phone (yes, a person actually answers!) and welcoming upon arrival. I've noticed this particularly with the owner. I'd not visited there for a couple of years, and when I arrived was greeted with a genuine "Hi Paul, we've missed you." The place is definitely clean including the bathrooms which is always important in my estimation. The waiting area is quite small, although I've never needed to wait more than several minutes unless I arrived early. My wife often has her nails done there which appears to be their speciality, and is always pleased. Admittedly, prior to the pandemic i used to get a facial and 90 minute pedicure along with my massage. Yes, I'm pleased with Candle Day Spa and would visit more frequently if it wasn't 35 miles away. read more

Candle Day Spa - Monday morning massage & facial - Day Spas Near Me - Frederick, Maryland

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Not sure if I recommend this place due to a dirty interior (dead roaches, lots of rust on spa equipment and overall lack of cleanliness). The staff was very polite and they offer a variety of services but the above reasons were enough to detract from the experience. read more

Had an appointment for pedicure for myself and daughter. Arrived 15 minutes ahead of appointment to locked doors. Clearly saw nail tech inside giving someone a manicure. She wouldn't look up, called, no one answered the phone...literally as I am standing outside looking in the window. It's all good though, we found Lee Nails not far away and they were able to accommodate our needs and treated us great. Headed to leave a comment for Lee Nails now! read more

Ask for Kayla, she is AMAZING with the dipping powder. Amy is great at waxing eyebrows too! Their prices are fair and the service is great. read more

Candle Day Spa - Day Spas Near Me - Frederick, Maryland

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Everyone here is very friendly and does great work but Bella is the BEST nail tech I've ever had! My nails always look amazing and she takes her time to make sure they are perfect! She also makes sure I'm comfortable and have anything I need. read more

We had a group that had an appointment. We ended up waiting because they were short staffed, even though they kept taking more appointments for the day. A guy did my nails and was aggressive, he kept getting upset when my hand moved. I was talking to my friend who was behind me and the technician got up walked behind me and grabbed my chair and pushed it in so I could not turn back to talk to her. He never asked me just got up and did it. Very unprofessional. I will not be going back. Horrible service. read more

This place used to be my go to. But in the past 2 years, they have slowly over charged and stopped providing services on the menu. They up charge for everything for example, Won't do French manicures unless it with gel polish, even though French manicure is on the menu. The quality of work has deteriorated also, messy paint and heaping mounds of gel, dip or acrylic. Don't waste your time and definitely it worth the cost. read more

This place looks pretty but it's a facade. Rude, nasty, unprofessional, unorganized, and just not nice people. We get our nails done to relax not argue. Given the current trend and environment when it comes to nail shops and minorities I am purposefully QUIET. I don't want any problems. I'm nice and courteous but try to be as quiet as possible--google what has been happening at nail salons against minorities. Here, the gentleman who did my pedicure was cool. Not the best, but aight. The person who did my dip powder with tip was exactly like that IG video where she tells the client her finger is the problem not her horrible job. First issue: she snaps at me without saying hi "what's yo color?" I tell her black she says it's not enough bc my nails are extra long and it's gonna be $5 extra (no they're not--that's code for a minority with tips added). I choose another color she says "bad luck" this one is almost finished too." I look at her she said "I'll mix it" Second issue: I tell her coffin & she demands that I show her a pic. I'm like "I wasn't prepared I figured you know what it is". She yanks my hand and files...I ask her in my nicest voice to fix slanted uneven shape and she yells "that's why I need a pic" I show her a pic & she argues that's what she did. At this point I just sit quietly and let her finish.l cause she's done too much already. Third issue: when she's done I let her know I'm not pleased in my nicest voice cause, you know. She gets loud with me and I'm entertained cause I already know I'm just gonna pay, leave a review, & file a complaint. Then she gets even louder and more fake authoritative as she adds up all my services. I tell her "you can deduct some of the cost as a solution, or I'll just file a complaint." Now she actually tells me "you CANT pay. I'm going to soak it off so you can't complain." In my nicest voice I say, "no you're not. I want to leave. If I leave without paying that's a problem. And if you refuse to let me pay that's a problem on you and this business." Now it's like four of them up there. She's acting like she can't add, so I add it for her and gladly give her my card because $105 is not worth my life in this state of affairs that we now live in. Now, I'm comfortably in my car taking pics of these ugly $55 nails ($5 extra because of the length). Look at this mess y'all. This is what they do here. Don't go here! Here's the lady that did my nails too. Happy manicuring & pedicuring! Oh yeah, I forgot to add that AFTER they noticed me looking around when the non ethnic people got offered bottled water they have me water after I was there for an hour and it was UNOPENED! Like, they refill their waiter bottles they offer you with tap water. Don't drink it. On my way out I noticed her watering plants with the water in the bottle that I didn't drink. read more

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I tried to give this place chance after chance through out the years. I think Paulina and Lisa is very professional. But I've came to the conclusion that the owners are just racist. Plenty of times I made appointments WITH MALE OWNER, got to the salon and was told I never called or I need to come back. I've been talked to rudely plenty of times as well. I've acknowledged they do not treat you fairly if you are black... I give up on this shop and thought I finally share my terrible experience with them. read more

Poor quality of work . I had been to this spa a year ago. I took my friend for her birthday. I had scheduled an appointment but the ladies helping us looked annoyed that we were there last clients. Why schedule clients late if your not happy to help them?Anyways, I thought it's been a year, I should give them another try. This time the lady who helped me did such a terrible job on my nails. Typically gel nail polish last 2 weeks minimum for my nails. This gel started coming off 2 days later. I chose a white for my color. I don't know how old the nail polish was but it looked like I put white out on my nails. I was flying out for vacation so I could not go back to get them fixed. Needless to say a waste of nearly $100 dollars for something that didn't even last two days. I will NEVER go back there to waste my money. read more

extre poor customer service, crowded customers together even when establishment was slow, poor quality servic, and space was dirty!!

i got there at 5 pm they close at 6. The owner Amy said I'll call you in 15 mins don't worry I'll be here for you. 15... 20... 25.. minutes go by. I go inside stand there no one saying anything then a young girl came and asked me what I needed I told her what Amy said. she then went back now it's 550 pm she comes back out and said we arent going to take you today. what makes me mad is not they couldnt take me it's that they made me wait close to an hour to not take me. this is the second time they have done this to me. I've been very loyal to this place and never complained But I will NEVER EVER come back and will tell everyone I know to never go. if they would have just said at 5 pm they couldn't take me that would have been much more appropriate. instead they asked me to wait To tell me they won't take me. whats worse its the owner who did it. read more

I asked for Hombre natural dip nails and Amy was very nice and explained how she would do it . I loved them ! My nails came out exactly the way I wanted them to . read more

Candle Day Spa - Natural hombre nails . - Day Spas Near Me - Frederick, Maryland

I paid 1$100 for gel pedi and a fill. This is what I ended up getting. Not only was it not gel, she went back to fix two nails and put the completely wrong color. read more

Candle Day Spa - Gel fill - Day Spas Near Me - Frederick, Maryland

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I asked for a dip mani and got acrylic. The manager kept pushing gel polish on me, and went as far to come to me in the middle of my appointment and demanded to know which gel color I was getting. Rude. The tech who did my nails did a half assed job. A few of my nails are not even, he cut me twice with his nail drill. Literally belched while doing my nails. Won't ever be back. read more

I recently came back to this place for a quick polish change and I met NiNi. She made me feel comfortable and didn't rush my service. My nails looked beautiful. I decided to come back for a full manicure and pedicure with her. The pedicure menu is the best I've ever seen in the area and they have some organic options too. She took her time and did a great job on both mani & pedi. Soooo I decided that I would come back for a full set of nails just for a formal event. NiNi is a boss at acrylics too. Usually I have to reshape my nails after getting home but she "nailed" my shape and I love them! NiNi is a true nail expert. I had my acrylics removed and she kept my natural nails healthy in the process! read more

Overpriced to start with. During the entire time I was trying to relax on my day off and spending time with my best friend they were trying to upsell us the entire time. We just wanted basic manicures and pedicures but they wanted us to spend over $100. Also, false advertising... on the menu it said a manicure was $15 and a pedicure was $30. So why did I end up paying $65? That doesn't add up!! The employees were unprofessional, snotty, and rude not to mention she cut my friends finger. My nail technician also didn't listen to what I asked for and it doesn't really look that great. I do not recommend coming here unless you wanna blow your money on a half done job. read more

Candle Day Spa - Day Spas Near Me - Frederick, Maryland

After my last experience at a nail salon, I'm so pleased with the cleanliness of Candle! The techs unwrap the tools they'll be using from a sealed package and the pedicure chairs and tubs appear to be spotless as well. Candle is a little more expensive than the average strip mall salon but much less than a spa. I think it's well worth it! I got a classic manicure and a white tea pedicure. The pedicure took about an hour and was very relaxing. $45 is a bit of a splurge but I thought it was worth it. My tech was Amy and she was very friendly and through. I'd probably ask for her again. She also waxed my eyebrows and I love how they look! A minor qualm is that I called in the morning and scheduled a 1:30 appointment. I waited out front for about 10 minutes, and then another 10-15 in the pedicure chair. I wasn't in a rush so I didn't mind the delay at the time but if I had a schedule to keep, I definitely would've been put off. Still, I had a wonderful relaxing experience (and most importantly, SANITARY) and will absolutely be back! read more

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Great massage again. I love to get deep tissue back and neck massages here. I have a pinched nerve and arthritis in my neck and regular massages are the best thing for me. The people here are always nice and helpful. I've had a few different masseuse's Jen, Queenie and this time Tracy. All great. And I got eyebrow wax too ! It's a good salon. Chill vibe. read more

I have had Amy do my acrylic manicure twice and she is very good at what she does! My nails come out looking very professional and I always get compliments on them! Amy is very kind and cares about her customers. Highly recommend! BTW, they just got brand new massage chairs for pedicures! I will be getting a pedicure in 2 days with my husband and am looking very forward to it! read more

Candle Day Spa - French acrylic manicure - Day Spas Near Me - Frederick, Maryland

Not a "real" Day Spa in that you will revive a full day of pampering..... but it is a full service nail salon that provides massage, waxing, facials and even microblading for eyebrows. During the busiest times there are 15 manicure chairs available - not necessarily 15 manicurists. The salon is new, tastefully appointed and efficiently run. It all depends on who you get for your services. There are people who have more experience than the others. Ask for Helen - she does a fabulous job!!! read more

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TERRIBLE! I heard good things about them but I paid for a classic pedicure and they barely did anything besides paint my toes! My heels looked worse than when I came in!! read more

Candle Day Spa - Heal - Day Spas Near Me - Frederick, Maryland

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Hello ladies! I wanted to get on here and leave a review after a horrible experience. This place looks so lovely and is nice, clean etc. but the service is not the greatest. I visited this place to get my nails done for my wedding and the manager did a good job. I went back to get a fill in and she was trying to convince me to get a more expensive nail style, after I repeatedly told her I was fine she continues to do my nails. YALL... these nails looked horrible! She had to redo them after they dried because of how bad they looked. THEN two days later I realized they got worse (hence, the picture below is two days AFTER a fill in) when I requested them to repaint my nails the manager gave me SUCH a hard time. The manager even suggested that I bring my own nail polish???? So overall, if you have a special event I'm sure they will do their best, but if I was you, I would save your money and go elsewhere. read more

Candle Day Spa - Day Spas Near Me - Frederick, Maryland

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Went here with my daughter based on some fb recommendations. What a mistake. Rude is really the best word to describe the atmosphere. From the moment you walk in (5 minutes early and are told to come back), to the guy walking around (manager maybe?) making you feel like the tech needs to hurry up to the next person, to the tech who got irritated when my daughter needed to go back and check her polish color number. We had appointments, but I still had to sit in a pedi chair for a half hour waiting for someone, by that time, water was almost cold. The tech was pleasant enough, but the polish they started with was old and clumpy. So I asked for a different one and the reaction was my feet getting roughly doused in remover. Then the same was true of the next color. It looked like I painted my nails, which is never good and why I go to someone else. My daughter was getting a gel manicure while I was in the pedi room. Her experience was worse. After her wait the tech (who we believe was the female manager) was rude, rushed and did a HORRIBLE job. The gel polish was on her skin so peeled after just a couple days. All of this for $75 not including tip. The cost wouldn't have bothered me if we actually got services that were worth that much. Don't go here. EVER. read more

IDK why it's taken me so long to finally write a review but here goes...first, the good: I was desperate for a massage and they were the only place around that had a same day appointment available so I gratefully took it. The bad: everything else. The massage room was a cold, unwelcoming room that had zero personality and a cafeteria bathroom vibe to it. Not at all like most massage locales. The person who did my massage was a tiny little thing with fists of fury and while I am all for someone working out kinks/knots on my shoulders, when it came across more as a sadistic experience for her to show me just how strong her fingers were, it was not enjoyable. TWICE I asked her to please use less pressure and the first time she totally ignored me. The second time, she told me that she knew what she was doing and that it was okay...and proceeded to continue to try and push my scapulas into my sternum. Nothing enjoyable or therapeutic about this. Plus, I KNOW where my kinks and knots are located and she was missing the mark considerably. When I went to check out (after waiting for an extended period of time), I noticed that the massage therapist had charged me for a deep tissue massage. I told her that I did not want a deep tissue massage, had not requested one and, in fact, complained about the level of deepness she exhibited. Bear in mind that the deep tissue massage costs more than the standard Swedish massage. She proceeded to tell me again that she had given me a deep tissue massage and I firmly told her that I would NOT pay for what I had not requested, had asked her to lighten up and if she refuse to adjust the bill, I would be taking it out from her tip. She reluctantly adjusted the cost. After going there, I contacted my friend who had mentioned Candle Day Spa to me and asked her if she had ever been there herself. She said yes, she had once but hadn't gone back because her massage was too rough and she had to argue to get her bill adjusted because--you guessed it--they charged her for a deep tissue massage when she had not requested one. I asked her why she hadn't told me that in advance and she said that she had hoped her experience was a one shot deal. I told her my experience was the same as hers. Wouldn't go there again if the massage were free. There are way too many other GOOD places around and just because they had same day, that's not good enough. Presumably, they have same day because other people share the same experience and don't want to book massages there--just my guess. read more

Poor, poor, poor customer service!!!!!! I had an 11 o'clock appointment but wasn't seen until 11:55. A walk-in received services before me. I asked why that person received services I was told that they were busy but I had an appointment. I will never go back to the Candle Day Spa!! read more

Where do I begin? This was the absolute worse service I've ever had in my life. The owner Amy tossed my hands around. She was also rough and abrasive when she clipped and filed my nails. She rushed so much that she clipped the tip of my finger instead of my nail. She filed my nails so unevenly that I (an amateur) could have done better myself. When I tried to make small talk, her responses were almost hostile. When I indicated that I didn't want to continue any of the services (that I wanted to pay for what she'd done and leave), her colleague referred to me (a black American) as a monkey. Amy said nothing. So, in addition to enduring horrible service, my humanity was questioned. Think before you spend your money here!! read more

if you like to wait 40 min + after your appointment then come to candle day spa .. the water that they had us put our feet in was almost cold . when I asked after 20 min can we please have hot water ,.. they said oh' "oh" , looked at us and then went back to what they were doing . after 40 mins after our schedule appointment , we left . .. . will never go back . read more

Well, I was there Yesterday just to do a manicure and I asked to do a powder dip. For my surprise it cost me $70,00 just for my nails get done. The lady was complaining about the next door had charged me $25,00 to cut my son's hair. She told me at least 4 times that was way too much expensive $25 for a hair cut. "He just a kid" she said. What should I say "is just a hand nail done" $70,00 ? Well, they wont see my money any more read more

BEWARE...INFECTION AFTER HAVING NAILS DONE. I have been twice to this establishment. I have been getting my nails done for 25 years. For the first time in a very long time my nails chipped on the 8th day! Ok so I decided to give it another try. The second time, my pointer finger nail started to throb and began to turn red and swelled up. It hurt so much I stuck my finger in a glass of ice water and took Advil. Still my finger was throbbing. Had to seek medical attention. I got an infection! This occurred within 8 hours of leaving the Spa. My finger hurt for several days. I had to put a cream under and around my fingernail for 14 days! The apparently dont sterilize the tools they use. read more

I really used to love this place and they have a few great techs, but my experience here a couple weeks ago put me off so badly I'll never return. Let me start off by saying - I'm a licensed cosmetologist. I'm trained in nails as part of my licensing, I know how to do gel, I know the state board regulations. I do my own manicures, I just like to have someone else do my pedis - its a tough service to do on yourself. :P I walked in a few weeks ago and requested a gel pedicure. I picked out a gelish color and they sent me back to the chair, I selected the chocolate pedi from the list. The tech was gone quite a long time, but whatever. I had already removed my old polish at home in full, but the tech suddenly whips out an electric drill and starts filing away at my bare, natural nails - a HUGE no no every single nail tech and cosmetologist is taught in school. WTF? I stopped her immediately and said I've never had anyone do that, and my nails were polish free and natural - to please not use a drill on them since it could cause damage to the nailbed. She huffed and put the drill away, and pulled out a regular file. I should have seen this as a huge red flag and stopped the service, but I gave her the benefit of the doubt. She lazily filed my nails, barely shaped them, and didnt push back my cuticles at all or trim any dead skin. The scrub and mask part was weird. She did a scrub on one leg, but not the other.. she seemed totally distracted and off in another world. I just wanted her to finish up already - the service was taking a bizarrely long time for a lot of nothing having been done, and a woman who had sat down well after was already being polished. When it came to the gel polish, the real mess began. This woman blatantly had NO clue how to do gel. Which - look, its fine. Everyone starts somewhere. But if you dont know the steps, ASK someone or stick to regular polish services. She didnt wipe my nailbed clean and starts using what is blatantly labeled as gel topcoat as a base coat. Predictably, this means the color coat wouldnt cure properly. I pointed this out to her and she ignored me, and pulls out the drill again to file off the improperly cured gel polish, in spite of my previous request and in spite of the fact that this is a soak off gel polish, which should be soaked off with acetone, not drilled off. At this point, we are nearing a 2 hour long pedicure and i still dont even have color on my feet. I was ready to ask her for the polish and let me do it myself - gel isnt rocket science.. buff the nail plate lightly, dehydrate with a swipe of alcohol, base coat, cure, 2 color coats, cure between each, top coat, wipe the sticky layer with alcohol. Done. She starts again, with a base coat this time. She puts on one coat of color and wipes it with alcohol. Then surprise, surprise, because shes wiped off that layer, the second coat once again doesnt adhere properly and she busts out the drill again. The tech next to me who clearly does know how to do gel just stares blankly at her and offers no assistance. I begin to wonder if this woman is even licensed. I gently suggest she ask someone for some guidance, and someone finally comes to help. The tech who came to assist fixed the botched filing of my nails and reshapes them, and starts soaking off the polish and showing her the order in which to apply. After this, she finally starts again. The application is sloppy, but somehow we make it through. 2 1/2 hours later. They charged me $65 for the privilege of this mess. My natural nails are super thin and look like garbage thanks to the drill. If techs arent properly trained on services you offer, they need to shadow someone until they are - dont just throw them to the wolves and charge full price to customers. Sorry Candle, I'll never be back. read more