Customer service is just not there. People on the phone are just horrible. They act as if you…read morewere inconveniencing them by calling. There was a huge fire in our neighborhood and many neighbors lost their homes. They couldn't be bothered to give information on restoring internet service after a week for people to be able to keep their families abroad informed on their condition. Service has still not properly fixed. There is a cable going from our place to the street on top of the burned surface NOT inside conduit.

With this letter, I would hereby like to compliment, "Renato from COX COMMUNICATIONS RAMONA," For…read moreexcellent service! He provided me with incredible service today. Renato had great communication skills, and a ready smile that made my experience even better than I expected. If you chose this service you will be more than pleased! Hence, his professionalism and enthusiasm exceeded my expectations. This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. Having in mind such a pleasant experience with him, it would be my pleasure to continue doing business with this service in the following years to come. You can be assured of another thing, that I will not hesitate to bring future customers to you. Sincerely, Roxy Fiehler

You can't get a better connection speed if you live in Pala or Pauma Valley. I have used ATT and T…read moreMobil, Lightwave is the way to go. Sue is so easy to work with , great customer service. Thank you

After reading the reviews here, I thought I would post my own experience. I live in Escondido and…read morewas affiliated with another Satellite Provider that merged with Lightwave. I immediately noticed a superior speed, almost 2 1/2 times faster. There were a few growing pains, as no one from Lightwave was familiar with our building set up. I emailed, and got a response immediately from Chris. If the Chris I keep seeing pop up in reviews is named Chris Epperson, he's the CEO of Lightwave. I have standing instructions to call him with any unresolved issues at any time. The only thing I wish they had was an online billing portal. I'm almost at the Oldztimer's age and forgetful. Overall, great service. Great people.

Great service, friendly owner and employees, customer for over 10 years, they are getting better…read moreevery year!

Good service for Ramona as AT&T service was not without problems in our area. Always responsive to…read morecustomers.

Omg!!!! if only every business in the world, operated like Valley center Wireless! They make me…read morefeel so special all the time, I feel like I am their only customer! They have always gone above and beyond. From literally coming out to my house to see what the problem is, to calling me after hours. They are like doctors, always on call to make sure you are getting the best experience! We need some trees cut down to really get the hundred percent experience of the satellite and we couldn't afford it at the moment so they gave me a free trial of upgrading to the next tier, to see if that will help in the meantime. I have always, always in my whole life had to climb through red tape with cable/satelite/ wireless companies to even get somebody to understand what I need and many moons later get the help that I need. I am in total pleasant awe of these guys and gals Everyone you talk to their goes above and beyond! They treat you like family! I am totally smitten! Thank you Valley Center Wireless!

I have been using VCW for over 10 years now. They are an excellent, honest and dependable company…read moreand keep me connected for all my internet needs. I am a telemedicine MD and need a reliable internet provider and decent speeds. Recently I had a connection issue and they sent out a technician who fixed the problem quickly. I highly recommend Valley Center Wireless.

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

Owner Ray Grant has been in telecom installation/repair business more than 25 years. He installed…read morean xBlue VOIP phone service in our church in 2014. After working flawlessly for 7+ years, 2 of our phones were dead. Ray came out the next day, found and fixed the problem (broken wire in an outdoor cable) in short order. Very knowledgeable, professional, friendly.

From the owner: Grant Telcom Services is dedicated to give quality technological solutions and meet your…read moretelecommunications needs. We maintain partnerships and certifications with leading equipment manufacturers, technology distributors and national suppliers to deliver effective solutions.This allows us to support and supply the necessary equipment for today's business communication needs.

Superfast and extra helpful, friendly service, in spite of being a very busy Saturday morning…read more Frank, the manager was fantastic. Everybody was being taken care of and happy, especially me!

Customer service has went down hill. And T Moblie only cares about new customers…read more They do not take care of there customers that's been with them for years . They do not honner there word. They sale stuff that's life time but then say sorry it we can't help you no life time warranty. No I do not recommend it at all. And I do not recommend this store staff is very rude . If you do not let them up dale or buy something they want you to They will tell you they can't help and to leave. If I could give them a negative 10 star I would

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

IT took a little while to reach them but they were busy . got a call this evening and solved a…read moreperplexing issue. ~Thanks! ~

I contacted Gold Star IT Solution on 3 different occasions. Each time, their staff was friendly,…read moreknowledgeable, and prompt in either finding a solution for me or getting me in touch with the right point of contact. If you're in need of someone same-day, these guys are quick to get out to you. I highly recommend them!