The entire team was amazing and professional from the start. I am very pleased with the finished product!

I am writing this to share my recent experience with Roya, in hopes of saving your practice the time, money, and frustration I recently endured. While their initial pitch is polished and promising, the execution of their services was significantly below industry standards. If you are currently using or considering Roya, I strongly urge you to perform an independent audit of their work. Here were the critical issues I faced: * Non-Existent SEO Foundations: After months of service, a technical audit revealed that basic requirements--such as H1 tags and proper metadata--were entirely missing. * Lack of Transparency: Despite multiple requests for performance reports, nothing was provided. I waited two months for basic fixes that were never implemented. * Poor Google Ads Management: This was perhaps the most detrimental part of the experience. The campaigns were improperly configured, resulting in a significant waste of ad spend with zero ROI. It appeared the team lacked the fundamental knowledge required to manage medical-niche PPC. * Contractual Rigidity: Despite failing to deliver the services outlined in our contract, they refused to refund the final payment upon my exit, citing "notice periods" over actual performance. My Advice: If you are with this company, do not take their word for it. Hire a third party to run a simple SEO audit on your site. You may find, as I did, that the work you are paying for simply isn't being done. We work too hard for our patients to let our marketing budgets be "wasted into thin air. read more

As a self-proclaimed web designer circa 2000 (rip xanga/MySpace), it was very humbling to realize I don't know as much as I thought I did. I recently took over a sublease and had been struggling to figure out modern technology and how anything about web design works. And after a failed attempt at struggling with W*rdpress, I turned to my fellow peers in the #ODsonFinance group for a reputable company to pull me out of my misery. In came Roya and Carly, a designer who just understood me without anything but a brand design and a lack of "what I want" from my end. With quite literally the least amount of notes on my end, she delivered the most beautiful, modern, and professional website I could have NEVER imagined for myself. She was prompt, understood the amount of stress I had been under and took charge, prioritized me (even after I insisted on taking her time aka trying my best not to inadvertently push my own stress onto her), and turned my nothing into something... IN LITERALLY TWO DAYS. The amount of stress she removed from my plate was well worth every investment into this website and I am truly grateful that I was connected to Roya, and to Carly. My plate has also become full again, and even so, she still reaches out to make sure all my needs are met. If you are lucky enough to have Carly assist you, you will definitely be impressed. 1000% highly recommend. Thank you so much. read more

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They made a great custom website for me. Couldn't be happier with the service and overall value.

Absolutely OVER the TOP in love with our website! Working with the team at ROYA was fabulous! They answered all my questions in a very efficient manner. The team communicated all their ideas and creativity in real time. I "told" our story and it was as if they knew exactly what my vision for my website was without skipping a beat! I highly recommend these professionals. You will NOT be disappointed! Best investment for our advertising budget. read more

Roya - Our gorgeous LOGO design!!! LOVE IT! - Web Design Near Me - San Diego, California

We worked with Carly to set up our website, and it looks so clean! The process was very simple, and she was very responsive to any changes we wanted made. If you're looking to update your website, Roya is the way to go read more

Jill was responsive and great to work with. She helped us get our website online quickly. Jill asked us questions we didn't know we had. Would highly recommend working with her and her team. read more

I just want to say Jill Medina of Roya designed my new website with the utmost professionalism. She is always prompt with responding to any questions I had and followed my requirements. I am looking forward to seeing an increase in my ROI with my new website and will continue to use her services for any upgrades. I highly recommend Jill Medina. read more

The team at Roya.com and my project manager, Jill Medina, have been an absolute pleasure to work with. Jill and the team responds lightning fast to my requests and the final product is almost always exactly what I was looking for. Jill is also very personable. I have no regrets about choosing Roya to create my website and help me with my SEO and I would recommend Jill/Roya to anyone! read more

Jill was awesome to work with. She was very responsive and made the whole process easy. Would highly recommend working with her and her team. read more

The whole team at Roya did a great job on my site! Highly recommend them.

Extremely disappointed with Roya's services. Over promised and way underperformed. They made it sound like they managed all our social media. In reality they only work with facebook and we have to do most of the work. They are supposed to handle all the SEO for our website, but we have had to research and find outside sources to help us with SEO because the website was missing so much, even on their internal platform. The website back end is horrible and confusing, makes it extremely time consuming to make any changes on our own. Alex, our sales guy, told us we could downsize or upsize package anytime. This was a lie! We are trying to drop down to a smaller package and we are now told we have to stay at the higher package for 8 months. Don't trust anything they say or promise. There are a lot of better options, send your business elsewhere! read more

Royal did a great job designing a website that meet our needs. They were receptive to feedback and worked hard to infuse our vision and values into the site. Kylee was amazing as always! Will definitely use Roya services again in the future. read more

As a business owner and doctor in my city, I wanted a feel of warmth and welcome to my website at first glance. Sharp graphics, background with fast loading times. Shelbi did a great job and was patient and professional throughout. Love the layout, and look forward to adding more content over time. No look and feel of templates here! - Dr. P.R. read more

Roya - Web Design Near Me - San Diego, California

Setting up my new website was surprisingly easy and efficient. Jill did a great job communicating with communicating with me and addressing my questions and concerns. read more

So happy with our new website. Jill was very easy to work with and dealt quickly with my giant list of edits. Looking forward to finally showing up online! read more

Jill and her team at Roya have created a great website for my business. We're early-on in our working relationship and things are going well so far! read more

My experience with Roya was not good. My assigned project manager, Lindsay asked me just a couple of brief questions at the start, and delivered a completed project 5 weeks later. Several problems became clear: 1) They had made all types of choices without consulting me or sending me a test link while under development 2) The home page was riddled with errors. I am in real estate, and we have an idx feature which displays available homes from the area's MLS. My attempts to resolved things with Lindsay fell apart very quickly, and so I was 'taken on' by Kristy, "the retention manager." We went back and forth for 2 days and nothing seemed to change. It became clear to me that either their idx feature was very poor, and/or their technical support did not know how to use it. I finally insisted upon cancelling. I had asked to cancel a few days earlier, and they just kept ignoring it. If you are in real estate, their are other website companies and idx providers that know what they are doing. This wasn't one of them. read more

Great service and amazing website! We had a great experience working with Roya to build our new modern website. The Roya team was very supportive and accommodating for all website changes and was able to work with us diligently! I appreciate Lindsey who was very supportive and was a big help when our domain was not transferred correctly and she was so helpful to fix it. Thank you Roya for giving us a great website to match our brand and identity! read more

great service. caroline is the best. thank you for everything

It took us a lot longer to get the website going. It was 10 times more expensive that we had anticipated. worst website service, as my team would email them multiple times before hearing back with a response. We finally cancelled the website, and still got charged a monthly fee! Lesson learned read more

Great website design. Beautiful website. SEO and other abilities left a lot of opportunity for improvement.

Love my new website! Shelbi did a wonderful job and was very efficient with my feedback. Thanks so much Shelbi and Roya!

I needed to build a new website for my business and liked other practice's websites that used Roya. Dani was very helpful and professional in the beginning of the process when I selected my package. Emily worked with me on website design- she was patient with my terrible tech skills, responsive and listened to what I wanted! Overall a pleasure to work with! I now have to learn how to maintain the website, but my experience with the Roya team has been excellent thus far! read more

Roya has been great to work with so far. Particularly, Arleen has made me a beautiful website. At every turn, her customer service has been excellent. The edits to my website have been completed quickly. She was extremely patient and worked diligently to get my domain transfer completed even while square made the process very difficult. Arleen and Roya not only made a beautiful website for my small business, but they also saved me money in the process. That is hard to do these days. Thanks Arleen! read more

I had a very old outdated website. It was based on wordpress and was just vey difficult to manage. Evey time that I had to change hours or anyinformation it was a three hour job. With Roya hosting and their tech support I am now able to make simple changes easily and their tech support does the heavy lifting if needed. I am vey pleased. read more

Mallory is awesome - someone tell Mo! 5-Star service is hard to find with a digital marketing partner and Roya provides that. Also, in the roughly 18 months we have been with Roya, my employer is generating higher quality web leads, capturing more of the leads that our offline marketing drives to the web, and we are hitting new monthly and annual milestones. read more

I've used Roya for my website for a bout 6 years (started with the original company Organic Lead). Recently, their customer service has gone downhill. I have to send several emails to support before changes get made, and then they are never done correctly. I've reached out and asked management to call me. Unfortunately, I will be looking for a new company for my website. read more

Jill and her team were great to work with! They are super responsive and attentive. My website is awesome and I couldn't be happier!

First of all, they are useless and all they do is "host" an existing website for thousands of dollars a month. They promised they would design a new website and yet a year later, they still haven't done anything. It's ridiculous, they charged us for designing our current website and they did not do anything except transferring our current website from another host to theirs. Just so they can charge a ridiculous 600 USD per month for supposedly "support" and "coaching" that NEVER existed. After over a year they haven't changed anything or done anything even after repeated requests. In fact, they have not even tried communicating with us. They were also supposed to take care of the SEO but yet our business wasn't showing before the 8th Google search page. Basically, they are not doing anything and collecting exuberant monthly hosting fees. This company takes advantage of busy business owners that don't have time to FIRE THEM ASAP for being useless and overcharging. We are so glad we have changed today! What a relief! STAY AWAY! read more

After 10 years of taking care of my own website, I was happy to hand over the keys to someone else to manage. Roya had done a phenomenal job with our redesigns! Love Jill and the team! read more

Roya is okay. I can't say it is a 5-Star service because updates to our site had taken so long before we had Noel take on updating our account. My website is one of their low-pro accounts, I'm guessing, so I don't think we get that 5-Star Quality Service from everyone. Just recently, Noel has been actively helping us curate our vision by making changes and updating our site as fast as we request it. He's definitely one we would like to keep working with for the duration of our time with Roya as he's been extremely friendly and knowledgeable throughout the process. I requested he call us to confirm our updates just to make sure it's exactly how we would like it and discuss questions and concerns because communicating via email can take too long. He does just that for us and we greatly appreciate the extra mile! 4 for you Glen Coco! You go Glen Coco! read more

We are SO GLAD we made the change to Roya.com! They were able to modernize our website and worked closely with us (Big Picture Results) to customize our website according to our needs and target audience. They are defiantly the professionals and leaders in the marketing and website development field. When building out our new/ improve website, Roya was very organized, fast, communicative, supportive, and overall great. We specifically had a great experience working with Dani, Jill and Kylie. I highly recommend Roya.com and can't wait to continue working with them! Thanks Roya!! read more

Roya is a suboptimal website management team. They can't get basic operations, including loading before and after pictures to my website. They are incompetent. I'm about ready to file a lawsuit to get out of my contract as they clearly are not following through on their end. Please look somewhere else for your website/online reputation management. read more

Josh Arias and his team of professionals at Roya did an amazing job working with us to design our website, www.LayneandRachel.com. He is a true professional. He did a great job guiding us through the process. One of my favorite things about Josh was that he was super accommodating to all of our concerns, changes, and requests. His service is first class. I highly recommend him and Roya if you need a great real estate website! read more

Roya did a great job creating my new website! Ariel Machado listened carefully to what I wanted, asked good questions and then delivered a fantastic product. I constantly receive compliments about my website. How easy it is to use, how easy it is to view homes from iphones, and the overall look! Nic Rommel and Will Rollins are tremendous managers as well-- very easy to talk with and extremely customer oriented. If you want to see the website they created for me, go to: BuyHomesWithRick.com My Business is growing because of this website! RU read more

We recently switched our web hosting and design to Roya and have been extremely pleased. They were so helpful and accommodating to all of our input and really listened to what we wanted. Our new site is beautiful, and we have received many compliments on it. The team checks in to see if we need anything, and they quickly make any changes we request. Highly recommended! read more

Roya is definitely the BEST in the industry and I can't recommend them enough! Mary and Jill exceeded my expectations and created a beautiful functional website that my clients are raving about. They are a team of talented and creative professionals that go above and beyond to create exactly what you the client want. Jerilyn Transitional Designs read more

Just switched 2 websites over to Roya from a different host and the process was flawless. Everyone we dealt with was friendly and very helpful from the design process to implementation. I would definitely recommend them to anyone. read more

We used Roya to build a website for my daughter's veterinary practice at Petaluma Veterinary Hospital. They did a great job and are very responsive to any changes and updates that I request. They also had a lot of patience teaching me how to do many updates myself. read more