Wow the vet is really caring and answered all my questions I had during my visit. The reason I left my previous vet for Campus Veterinary Clinic is because the previous vet just rushed us all the time and didn't feel like they really cared about the issues at hand. We have to do fluid therapy and they provided all of our options. We decided to do it ourselves and they gave us a tutorial on how to do it at home to save money. Great experience so far and glad I found Campus Veterinary Clinic read more

91 dollars was beyond absurd for a nail trim. I wish there was transparency in the pricing - 50 for a technician and 40 for the nail trim itself still seems insane. Never have I spent that much for a technician appointment. The staff was nice, but if you don't have the income this place really breaks the bank. read more

Unfortunately I am leaving this vet practice after taking my cat there for several years. They have become rigid, unfriendly and inhumane. They seem focused on making money and suggesting random tests and procedures. They refused to refill my cat's food prescription he has been on his whole life and insisted I bring him in for a check up before they refilled it even though I was running out of food. They demanded I schedule a visit and falsely accused me of cancelling a prior appointment in order to get the food. The vet I saw was sour and examined my cat for around 2 minutes. As I was waiting to be seen in the waiting area, a guy came in and asked to speak with a manager because his dog had the wrong blood work done and he wanted a refund. The tech I met was very nice, was patient and handled my cat gently so I will give 2 stars instead of 1. read more

This is a veterinarian that truly cares. I took my cat to Campus Vet vet Clinic in distress. My current vet advised me to put my cat down at an emergency pet hospital after reviewing a video. I thought I'd give it one chance with the new vet. I'm so glad that I did!l We got six additional weeks of life with my feline and I had peace of mind that I had truly tried everything I could for him. Dr. Bess and her team are so compassionate towards the pet and the owner. They always made time to get us in for an appointment, didn't shame us when we declined an expensive alternative and never rushed a conversation. I highly recommend them. read more

Campus Veterinary Clinic - Sweet condolence card - Veterinarians Near Me - Berkeley, California

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Doctor Tam is very informative and I felt like she was very attentive and caring in answering all my questions we had. Thank you for showing compassion for when we had to say goodbye to our dog as well. The vets, techs, and receptionist all are very professional and personable. They are always busy though so make sure to make your appointments since I assume they are a popular vet in the area. read more

I have taken my new puppy to Campus vet twice since I arrived here. All, including the vets, techs and receptionists, are top knotch and professional, as well as personable. I'll find another vet in Marin or Richmond when I move to Point Richmond, but I highly recommend CVC. read more

I've been bringing my dogs to Campus Vet for 13+ years and they've always been amazing. Recently my dog had a big surgery and several weeks later an unrelated issue came up and cannot say enough about how both the front office staff, the vet techs and Dr. Tam handled it all. I was so thankful for the fantastic care they showed to both my dog and her traumatized mama! read more

This is a long overdue review for Campus Vet. We have tried other vets in the area, but none come close to the care and attention we have gotten at Campus Vet. We have taken two dogs there for several years. I love the small office which is always clean and inviting, with coffee! We can actually go into the exam rooms, unlike other vets. They are so communicative via email for my questions and even fit me in for an emergency situation when one of my dogs was bit. I have never had a bad experience there. The front office staff are also lovely! read more

I love this place! I've been taking my dogs and cat here for years. They added an online pharmacy recently which makes it a lot more convenient to get medicine from them rather than a big corporation. Dr. Bess is awesome and takes really good care of my fur babies. The other doctors, techs, and customer service people are also great. Highly recommend! read more

We'd gone to Campus vet for almost 10 years and the quality and professionalism of the front desk staff has declined significantly.

*A long overdue review Dr. Pierson was the vet of my three dogs, Badan, Banker, and Nadine, from 2013 to 2022. He's absolutely a compassionate and skillful vet that I truly trust. 1. Knowledge and expertise. I've brought my pups in for a variety of conditions, ranging from minor ailments (e.g., bleeding toe, foxtail) to common issues (e.g. flea/ticks, ear infection, diarrhea), to major conditions (e.g., pancreatitis, heart murmur, maintenance of a neurological condition). Dr. Pierson always provided effective treatment, proper referrals, and patiently answered my questions. I remember how my pup's toe wouldn't heal for a month until he suggested a foot soak with iodine. 2. Care and compassion. Campus Vet and Dr. Pierson were graciously accommodating when my pups needed emergency care. Several times, they went above and beyond to fit us in to see my pup. My pup had a car accident near Campus Vet Clinic. Dr. Pierson saw him right away. They also gave me space and time to say goodbye to my beloved pup. Although nothing could save him at that time, I'm forever grateful for the care and compassion from Dr. Pierson and his team. 3. About fees. I just checked the invoices from my past visits. Their exam fee is $69 and hasn't gone up during the pandemic. (And what else hasn't?!) Radiology (X-ray) with consultation in total is about $150 cheaper than the price I'm paying in a vet hospital (for non-emergency, non-specialist care) in the south bay. Campus Vet gives a 10% discount for seniors and students on Wednesdays. Compared to several vet hospitals I've tried in Berkeley and in the south bay, this is very reasonable considering the quality of care. I also tried a closer (and cheaper) vet clinic in the south bay when I moved here initially, and I truly regret. Trust me: No one would want to save a small amount of money at the cost of their pups' health and their sanity. What I also deeply appreciate about Dr. Pierson and his staff is their authentic love to my pups. Once (or twice) we bumped into Dr. Pierson and his family outside a restaurant in downtown Berkeley, he recognized my pup Banker, looking pleasantly surprised, and patted him. Two technicians at Campus Vet also gave my pups lots of loving pat whenever we ran into them. Thank you so so much, Dr. Pierson. My pups are very lucky to receive care from you. read more

Campus Veterinary Clinic - Thank you from Banker, Nadine, and Badan. - Veterinarians Near Me - Berkeley, California

They agreed to take my neighbor's pet, killed likely by a driver. If so, who may or may not have been driving safely. Please be watchful, and don't speed, those of you who do (nearly all of us, at least once). Though there were esp. difficult resulting circumstances, they'll keep her till her owner/guardian gets back home in over a week. At a preserving, frigid temperature, for no charge! Appreciative pet-sitter here, for one! read more

I have three little dogs: Penny, Halo, and after my mom passed away, we added her dog Coyotita "Tita" to our pack. I love my dogs more than is healthy or normal for a person to love an animal. I feel like you really really need to grasp how much I love my dogs because only then will my 5 stars carry their weight. I always wanted to be a mom but I can't have kids so these little creatures are the closest thing to motherhood I will ever experience. They bring so much love and joy to my life. I am their human and I take my job very seriously. Ok, now that we've established that I'm a little cray about my dogs... I don't trust anyone other than Dr. Pearson with my dogs. My dogs have had everything from cancer to vaccines handled at Campus Vet. Penny had a small cancer growth in her armpit 2 years ago and Dr. Pearson went in there with laser eye precision and took care of it. A few months later, Penny had vertebra issues, some kind of back spasm, and she was in a lot of pain... again, Dr Pearson handled it and now Penny is pushing 11 running around like she's in her prime. They all get their teeth cleaned at Campus Vet and they've all had extractions at one point or another. Dr. Pearson has really tried to save as many of their teeth as possible but two of my dogs are predisposed to tartar and I always trust that he knows what he's doing (because he does!). Dr. Pearson is the absolute best. He understands my dogs (he knows which one is feisty and which one gets anxious at the vet office). He's kind and compassionate and it's so obvious that he really loves animals and has a natural gift for caring for them. I like to believe that he has developed a genuine affection for my little ones. He's clear and thoughtful. He understands the owner's concerns and is always willing to talk in depth about all aspects of their condition. We just really love Dr. Pearson (except Penny :) and we're never going to let him move, leave the practice or God forbid go into early retirement! read more

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***During Covid Review*** With this pandemic we are all living in, it's difficult to get an appointment. I love that I was able to get my two dogs in for their yearly check up and get their vaccines done. I expected to be waiting at least a month to get my dogs in, but after calling last week, they were able to get one of my dogs in the same week and my other dog in the following week. Their protocol during this pandemic is just like all animal hospitals where they ask you if you or your animal had any contact with someone who has Covid, give them a call when you arrive, all communications are via phone and they make sure to keep their 6 ft. distance. When I arrived, I called to let them know that my dog and I are here for their appointment. Everything was quick which was great. My dogs saw Dr. Lee who was easy to speak to, answered any questions I had and overall was a great experience. The only thing I would have to say that I do like about this place is that they don't carry certain flea/heartworm medications I like. They offer interceptor which is a pill you give every month, but they don't offer bravecto which is given every 3 months. They also don't carry proheart which is a heartworm preventative that lasts a year. So the only option for these kind of medications are monthly pills which are sometimes a hassle. Overall though, I do recommend this place if you need your dogs to be seen asap and the staff here are amazing. read more

Ugh, I hate writing this update/review because every single person I have interacted with CVC has been so kind & I brought my cat here for many years. I stopped coming to CVC because I took Maya in for her annual checkup and the vet we saw said she needed to get multiple teeth pulled ASAP without taking an x-ray and it was going to cost a pretty penny. I was confused because Maya seemed very comfortable and was eating hard kibble/treats without flinching so before agreeing to get her teeth pulled, I took her to another vet for a second opinion and they found absolutely nothing wrong with her teeth. I asked if I should at least pay for a dental cleaning and the Vet showed me with an instrument that Maya didn't even have significant plaque buildup so he really did not think it was necessary and highly discouraged it. It makes me so sad to think I was about to pull teeth from a perfectly happy and healthy cat :( If I would have gone with CVC recommendation, my cat would have suffered in pain for nothing and would not enjoy the quality of life she has now. It has been a couple of years and she is still doing great with all her teeth in her mouth :) If something in your gut tells you to get a second opinion, please, do so for your pet and $$$. read more

DO NOT GO TO Dr Patrick Pierson. I brought my little dog to have one tooth pulled. While my dog was under anesthesia on the operating table, Dr Pierson suddenly phoned me to ask if I wanted him to fix the dog's other teeth, too. Thinking "fix" meant filling cavities, etc., I said yes. I was shocked to hear after surgery, that Dr Pierson had pulled 16 teeth! He never used the words, " pull 16 teeth". My little dog was in tremendous pain and crying all that night and could not sleep. In addition, she must have had one eye injured during surgery, because she had a lesion in that eye that needed medical attention. I no longer trust Dr Pierson after that experience, and shall never bring an animal to see him again. I feel that he pressured me unduly to have those extra teeth suddenly pulled. My little dog's life is ruined. She will never be the same. read more

Dr. Pierson and Dr. Lee are absolutely wonderful! For 7 years and counting, CVC continues to provide kind and compassionate care for my two dogs. The staff are happy to see my pets every time and make the appointments less stressful for everyone. read more

My favorite Veterinary clinic in the bay. Have been coming here for 10 years, fantastic Doctors, Vet Techs & great owner. Unfortunately the new young receptionists over the past year aren't the nicest. Observed one customer in the waiting room being patronizing someone. I've brought my two dogs here for the longest time and am put off by them. Now sadly considering moving to another clinic so I don't have to deal with their attitude towards older clientele. read more

The team at Campus Vet are fantastic. I have been with them for about 6 years and they provided excellent care for my girl. When she got sick, Dr. Pierson was always there to answer questions and would check in on her regularly to make sure she was doing fine or if we needed to adjust her treatment. I would highly recommend them and have referred several friends, who are also happy with their services. Wonderful, caring individuals! read more

I have been a client of Campus Veterinary Clinic for 12 years and have had multiple cats and dogs over the years and have spent a ton of $$$ on their care when needed. I have always appreciated the helpfulness and knowledgeable vets and staff at Campus. However in the past 12 months, the service has gone incredibly bad and I am switching my 3 cats' and 2 dogs' care. The front office staff has become surly, rude and with no compassion whatsoever. I recently had a potentially life-threatening situation with my puppy and was told over the phone that he needed to be seen right away but that Campus Vet could not see him for 2 weeks. They referred my to 5 urgent care clinics- some very far away and none could see me urgently. The cavalier way in which I was referred out by them to pretty much anyone but my vet was distressing. I have had 3 pets pass away from natural causes in the past year and Campus Vet could not assist with the cremation and I had to go to another vet all three times because they had "no room for storage" and basically too bad for me. Most recently, I had to reschedule a well check for my puppy who is thankfully ok after a scary incident and was told that a July 3rd appointment could not be scheduled until a waiting list in October! This is the second VERY long wait to get a well-check so that my dog can continue to get his Rx Food and meds for routine things like ear infections. This for me was the last straw. I really really have tons of respect for the vets at this practice and know that they are down a doctor right now, but that said, I have been treated rudely and without any empathy whatsoever from front office staff even in the face of an emergency. It makes me sad but if I have a regular vet and my pets have a medical need, why bother if we can never be seen? There are a number of vets in the area taking new patients and who can actually see their patients so here I go. read more

I brought my precious cat Joey to Campus Veterinary for care as he neared the end of his life. Joey was close to a quarter of a century old - and with me since the day he was born. They took such good care of him and made sure I always knew what was going on, even if it meant staying late to call me after hours. Their care gave us some extra time together with Joey feeling happy and good. Campus Veterinary also took care of all the after care and created some amazing mementos (brought to me by the amazing Melissa). I strongly recommend them. They will take excellent care of your beloved pets. read more

The quality of care, knowledge and responsiveness of this team is impeccable. My neighbor referred me to this clinic and I would gladly refer any of my friends or neighbors to go to to this clinic for pet care. read more

We have been coming to Campus Vet for the last two years, and we trust both Dr. Pierson and Dr. Reid completely. We have seen both due to timing and availability. They take the time to greet our dogs, discuss our concerns, and observe and check up on them thoroughly. I have never felt rushed and our dogs always left with the treatment they needed. Most recently, our 12 year old Husky Chow mix Savannah got really sick and stopped eating, and the initial diagnosis was that she needed dental work done. However, after multiple extractions, Savannah didn't recover and was ultimately diagnosed with gastric cancer. I don't blame them for the operation, as they were trying to take the least invasive approach and she had several shattered teeth. Throughout the entire process, Dr. Pierson was patient, thorough, and proactively called my husband nearly every day to discuss progress and symptoms. After getting an ultrasound of her stomach, we were referred to PETS for immediate surgery. The amount of care and attention Dr. Pierson gave showed that he truly cared. He was never arrogant, never rude, and always made time. After her passing, the clinic sent us a thoughtful gift and card. It won't give us our Savannah back, but it meant a lot to us to know that she was getting the best care from the Campus Vet team. Even though Savannah passed away a month ago, we will keep coming back with Gobi our chow chow. We will continue to see Dr. Pierson even though we have moved to Alameda, and it is a half hour drive for us. He has gained our loyalty for as long as we are in the area. Thanks again the the whole team at Campus Vet. read more

Super sweet staff! Dr. Hannahbess was very gentle with my fur baby, Lizzie. The whole check in process went real smoothly, thanks to Kristine for sending me the forms to fill out days before our first visit and getting all our records from our previous vet. Their referral program is also amazing, we got a nice discount for being first time clients and referred by a friend. Definitely will be coming back. I was so lucky to have gotten an appointment on such short notice (I was with Banfield, but they're booked for like two months out which is not ideal for me). I loved that I was able to come in the facility for our visit; fully vaccinated and masked on. Thanks team for making us feel welcomed! read more

Dr. Hannahbess is a very caring, knowledgeable and wise vet. She went above and beyond to help our pup hands-on. She also spent the extra time to get her to the right specialist in a timely manner. The vet techs are all super sweet and professional. This group really works well as a team. I can't speak highly enough of this clinic. If I could give 10 stars, I would! read more

This place is so frustrating. The high staff turnover rate is a sign. They make so many mistakes here including not remembering my pets medications despite that they prescribe them. Ask if the medications they want to prescribe inteact, and they will often say yes and need to change what they wanted to prescribe. Isn't it their job to remember this? They have left my pets issues untreated and ignored including vomiting, severe anxiety, excessive thirst, and keeping me up all night. They don't seem to care about patients. read more

We got frustrated with the personal that works in this CVC, the prescriptions were not ready when we need them and they didn't have idea why. This place is also overprice. read more

Today was my puppy's first visit to Campus Vet and it was worth the wait to get an appointment with Dr Pierson who was so patient and extremely experienced. Our family had been on a very disappointing journey to find a good vet clinic and a vet that was both patient and loved animals and had good communication with us. It wasn't easy and we went through one mobile vet and 3 brick and mortar vet visits to find out that extreme demand, covid or whatever had made vets so strange and the experience so bitter for our dog and us. I am so happy that today was hugely different as we are happy to report we have found our vet of choice! Dr Pierson is not full of himself but sure of himself and it shows. His matter of fact style and his ability to get his "hands dirty" and meet the dog on his level of behavioral aptitude was noted by us. My pup is very nervous at vets and has had some bad experiences leading him to be extremely scared of vets and the whole exam experience. Dr Pierson had the knowledge and ability to work around all this and was even able to get an ear sample on our pup and help him get on meds to prevent further infection. I was so pleased by his knowledge and abilities that I would 100% trust him with my dog for his neuter and other procedures. Not only was Dr Pierson fantastic, but the front office staff and the techs were also very good with our nervous pup and loved animals. We had found that sometimes we would only find one or two good people on the vet clinic staff, but at campus vet everyone we encountered was wonderful and their office space is inviting and extremely clean. We are hopeful that our pup will be able to learn to cope better at the vet with such loving care provided at campus vet. I highly recommend campus vet and Dr. Pierson. Another added bonus was that they actually automatically bill Trupanion, which shaved $150 off my vet bill in like a second when they ran the claim! Awesome. Thanks Morgan! read more

I took my cat to them yesterday because he got a red spot under his neck. After the examination, the doctor gave us a wipe jar and ask for 34 dollars. I love my cat so I bought it without hesitation. But after I came back, I found that the wipe, which you could find on amazon, is at most $15. I have nothing to say about their diagnose, but the price of medicine? No way!!! Well, the medicine works. So I change my 1 star to 3 star. read more

Campus Veterinary Clinic - P - Veterinarians Near Me - Berkeley, California

I only found this Vet in the last year of my cat's life (she lived to 14 and died of kidney failure) but I feel really thankful that we switched and that they were the ones to help me make the hard choices I had to make at the end. My cat was really terrible with vets and had to be pre-sedated with multiple doses of medication, so we always had a really tough time finding a vet who treated both human and cat "humanely"! At other vet offices I was always treated like I had done something wrong ("are you SURE you gave her the right dose of the medicine??") and my cat was always treated like she should be left without medical care since she was being "fractious" -their word- with the vet techs. NOT SO at Campus VET! I was always really pleased with the front desk team and with Dr. Hannabess. At other vet offices I feel like a lot of work was done by Vet Techs but at Campus Vet I always felt like my cat and I were dealing with Dr. Hannabess and she was patient, efficient and effective. At the end, there were some expensive measures that could have been taken, but it was made clear to me that they would not have been particularly life-enhancing or even likely life-prolonging for my cat. When I spoke with other pet owners later, many folks mentioned that they felt they had vet offices that didn't let them know that it was okay to let their pets go when the time came like Dr. Hannabess made me feel it was ok to do, so I really appreciate that. read more

I've only had great experiences here. Under previous ownership, they took care of my very sick dog and I had to make the decision to put him down. They were very kind, send me a condolence letter, and donated in his name to UC David vet school. Now, I take my cats and they are great and sweat to the nervous kitten. read more

The vet we saw (Hannabess) seemed competent and knowledgeable ...but wow she was really trying to get us to spend a LOT of money there. Heard a heart murmur (very common in smaller dogs, which she did not mention) and suggested an EKG ($500). Said, 'well your dog is getting on in years, why not a full lab work up?? ($300). Gave us an estimate for up to $1500 of surgery and labs for removal of a probably benign mass (even by her assessment). 2 other vets told us to wait and see if is actually growing (one of those gave a phone consult and looked at photos-but had done surgery on our dog years ago, was just not as close by). Basically I felt she was trying to take advantage of the love/desperation that owners can feel and hoping to profit from decisions made under stress. read more

We've been taking our dog here for years, she's now 13. Staff has always taken great care of her - better than we do ourselves. It's easy to make and adjust appointments, get prescriptions filled, and doctors and staff have always been available and responsive. They have very early appointments that are convenient for my work schedule. Good folks, read more

Everyone that works here is so compassionate. They have helped all 3 of my dogs. 1 eye surgery, anxiety issues, weight issues, stroke/seizures. Dr Reed has been amazing helping me keep my pups healthy and running. The staff is sooooo friendly and I've been taking my dogs here for many years. Thank you to all of you at Campus Vet! You are all so amazing! read more

This used to be a great vet. The staff would be so kind and loving to both my pup and me. But after the change in owner, I took Bella in because she was walking strangely and yelping every time my boyfriend or I had picked her up. It was heartbreaking to see her in so much pain and I was terrified that she had hurt her back (dachshunds get back problems that can lead to them being euthanized). I immediately called Campus to make a same day appt. It was several hours away, which is understandable. When we arrived, we sat for half an hour past our appt. Again, that can be understandable. We all get behind sometimes. As the tech did the basics with Bella, she told us that Bella was underweight, but her demeanor and tone made it sound like we were neglectful. It threw us completely, the staff always praised us for Bella's good health and were never hostile. The tech came back with Dr. Parsley where the hostility continued about her weight. It felt like we had to be on the defense that we were good parents. Before, the vets would be so kind and sweet to Bella. She is terrified at the vets and they'll let her snuggle up to me on the table as they took her temp, shots, ect. This time was a traumatizing experience for us both. Parsley was cold and it felt like we were on a conveyer belt, trying to be rushed out. They told us they would give her a shot to help the tension in her back. Instead of doing it in the room, they took Bella out and for 10 mins we hear a dog screaming. They bring her back terrified and I noticed one of her nails was bleeding. "She is all set on the shot and we clipped her nails as well, which will be an additional charge. I hope that's alright?" Parsley said matter-o-factly. She didn't even raise her eyes from her clipboard. My bf and I were stunned. No it was not alright. You could have asked us. We clip her nails at home! After pushing us out the door and trying to up the bill, it leaves me and my bf considering a different vet that will give us the care and time of day. I miss the old vets that were here. read more

I called ahead and made an appointment for later that same day. The receptionist, Rosa, was awesome and super sweet! As a first time client we showed up a little early to fill out some paperwork and were seen promptly. Dr. Reid is insanely knowledgeable and has a clear love for animals. Our little guy loved her! We were concerned about our dog having severe stomach issues, but Dr. Reid quickly put us at ease. We were given an estimate for the cost of services and were able to fit the meds he needed into our budget. As first time clients we were given a folder with additional information as well as options for insurance and emergency services in the area. It feels great to know that we've found a great vet in the area! read more

We love love love Campus Vet. Evie, our little mix of a pup, has been going to Campus Vet from when she was a baby. We've mostly only seen Dr. Pierson. He is very amazing, very knowledgeable, very thoughtful and very patient. When she had some medical issues last year and we had to take her to the emergency room and another vet since her issues occurred on a weekend, Evie's care was not the same. When we took her to Campus Vet to have her looked at by Dr. Pierson, I remember feeling a sense of relief that she was in good hands. He spends time answering detailed questions about Evie -- no question is too small. He spends time thinking about their behavior and really helping your dog. We don't live in the area but we do make the effort to make the trip to Campus Vet because of the service they provide. The techs are also wonderful. You just get a sense that they really do love animals. I really do love Campus Vet! read more

I've been coming to Campus Vet Clinic for over five years. My cat was 9 when we first started seeing Dr Reid. I now see Dr Parsley (our schedules just happen to align better). Both vets and the entire staff are incredible. They talk to me about the pros and cons of every decision, clearly describe the price ranges of anything we do, and walk me through the best option for my budget. When my cat had to go to the emergency room, they called me a few days later to make sure she was doing fine and asked if there's anything they can do to help. I can't express how much I trust both doctors, and as my cat gets older and the decisions become harder, I'm glad I have Dr Reid and Parsley to rely on. Thanks, docs. (PS for others who bike their pets to the vet: there's convenient bike parking, which I appreciate.) read more

It's been 6 months since my beloved cat Ty passed. Campus Vet sent me a beautiful gift and card from the whole staff when he passed. Today, they sent me another thoughtful gift. They took amazing care of Ty for almost 20 years. And they are still taking care of me. This is why I love Dr. Reid and her team. Someday, when I have another cat, that's the only place I'll go. They are not only offer great for pets, they are wonderful to people, too. Thanks from the bottom of my heart! - Michael Roberts read more

I was going to stick with Campus Vet for my dog, but after today, I'm in the market for a new vet. My dog has only known this place and Dr. Reid since I got her 13 year ago and this place is the closest to me so it's just too bad. The recent change in ownership and all of my favorite vet techs leaving and especially the front office people has made this place completely different and unsatisfactory. The fees have gone up and with every visit, I feel like I am being told I need to have more testing done on my dog. It's getting expensive. No longer do they give you options of what is critical to do or what can wait. The main person who answers phones and deals with clients just called me this morning with an answer from the dr. Hannahbess that i had yesterday afternoon. She asked for "Karen". My name starts with a K but is no where near "Karen". So i said, no, thinking she dialed the wrong pet owner. Then she says my dogs name and so I responded. I mean, I knew she was calling from the vet because of caller id so I knew that the call was about my dog. The girl told me the doctor said I could wait until I returned from my trip to get the ultrasound done. Ultrasound?! I thought my dog needed an urinalysis! Wth?! Do not rely on older reviews!! This is NOT the same place it was 3 months ago!!! read more