My dog overdosed on his med in the middle of the night (yes, it was my fault ). Took him to the…read moreEmergency service within 30 minutes and the really nice night vet had his stomach empty in no time. He's doing great and the experience was really smooth. And pretty affordable, all things considered. I have one complaint, though. I called twice to the front desk to ask a couple questions about a prescription for my dog. The woman on the phone was not very helpful at all. She couldn't answer my questions and kept referring me to their website, not knowing where on the website I could find what I was looking for.

I'm embarrassed that I don't know how to spell her name, but Naia, Niya, the person who runs the…read morefront desk, she's the most calming person on the planet sometimes. I have really bad anxiety. And my shrink has a real sense of humor telling me to get a dog for it. I've been in this ER for some real shit, but also some just me being anxious shit. No matter what it is, she's never dismissive. She's never condescending. I'm always relieved to see her face. My dog is also obsessed with her. Everyone else here is great too. Also, the nurses are great. The one tonight gave me pee pee pads because my very high dog is leaving a trail. They've been very useful as my entire apartment smells like pee, but that can all be mopped up off the floor and thankfully thrown away off the couch and bed.

Best experience for veterinary services in Berkeley. Calm,…read morecompetent and organized from the moment you enter. You can feel confident with the care, your pet will receive.

Kind staff, but a frustrating and disorganized urgent care experience…read more Our visit took about 1.5 hours. Even though we completed intake over the phone, we were asked to fill out the same information again on paper, and we weren't seen until ~15 minutes after our scheduled time. We also spent a long time waiting due to a lepto test. We were initially told results could take up to 30 minutes and that the assistant would check with Dr. Holliday to see if we could leave and come back. About 20 minutes later, we were told we only needed to wait 10-15 minutes total--by then, we had already waited most of that time unnecessarily. Follow-up was the most frustrating part. The front desk was responsive through the online portal, but not helpful--they repeatedly said they would "leave a note for the doctor" or were "waiting for the doctor to finalize their notes." We later found out test results were available on Tuesday but weren't released to us until Thursday. For an urgent care visit, this delay felt unacceptable. We requested SOAP notes and lab results on Monday for insurance purposes and had to follow up multiple times to get documentation that should have been readily available. The medical care itself seemed thorough, but the administrative side was lacking. Given the cost (urgent care exam alone was $147), I expected a more efficient and timely process. Overall: kind staff, but poor follow-through and delayed communication. For urgent care, I expected a much greater sense of urgency.

Wow the vet is really caring and answered all my questions I had during my visit. The reason I left…read moremy previous vet for Campus Veterinary Clinic is because the previous vet just rushed us all the time and didn't feel like they really cared about the issues at hand. We have to do fluid therapy and they provided all of our options. We decided to do it ourselves and they gave us a tutorial on how to do it at home to save money. Great experience so far and glad I found Campus Veterinary Clinic

You know what fuck this stupid ass vet clinic they are no good at all. Don't go there. I took my…read morecat there because she was pregnant recently and I came for an exam. These motherfuckers charge me $130 just to give her one deworming shot which she didn't need and they said she don't need it and didn't even barely look at her and then here I am now I'm in an emergency. My cat has been throwing up since yesterday and she has kittens to feed, and I've been sitting on the fucking phone for multiple minutes pressing one. These people are not answering. How am I number two in the queue and no pick up fuck you guys I hope this place goes out of business

Super fantastic experience. They took great care of our 16 year old cat. They provided plenty of…read moreexplanations and allowed us to ask a bunch of questions. They are very affordable for an emergency vet (much cheaper than Oak Vet who we've also been to) Highly recommend

Had to update my rating because this place needs MORE DOCTORS on call. I've been in the waiting…read moreroom for 6+ hours, and it's ridiculous that they don't have more staff on hand to meet the need. So many dogs in this lobby are sick, in pain, and uncomfortable. It seems irresponsible to keep all of us in close quarters and waiting. They came out to recheck my pup's vitals a second time because "so much time had passed." Uh, you think? Do better. And for clarity, my dog is here for a potential foxtail in his eye ... which is fairly serious. So make it make sense.

Huge thank you to Dr. Dianicia Valencia and the team for taking such good care of Ben today. I was…read morehonestly very stressed and worried when his dew claw injury suddenly became worse, especially after already bringing him in the week before. What I appreciated most was not only the care for Ben, but also the kindness and understanding toward my financial situation. The doctor took the time to explain every recommendation clearly, never pressured me, and helped work with me to find a treatment option that was still safe for Ben while being more affordable. As a pet owner, that level of compassion means a lot. Veterinary emergencies can be overwhelming, and being treated with patience and understanding made the entire experience so much less stressful. Ben may have been a little dramatic today but he came home safe, cared for, and already acting like himself again (especially after snacks). Thank you again for your kindness, honesty, and for truly caring about both your patients and their owners. We really appreciate you so much.

My primary reason for booking an exam here was for wellness and to get a Simparica trio…read moreprescription for my dog. We visited in June 9th 2026 and it is now June 20th and we still have not been able to get the prescription filled after a visit that cost well over $1000 for a checkup, vaccines and labwork. We got HWT results the day after the visit and I made the doctor and staff aware that Momo had an active flea infestation at the time of the visit. They approved a prescription for regular Simparica after we discussed getting the Trio at my visit. I was told we need heartworm test results. I get that. We got them. So why has it been impossible for me to get ahold of someone who works at this actual location for a simparica trio prescription to be sent to Costco when I was told multiple time it would happen. I have sent multiple messages to their corporate, to this location, and to the doctor who saw him. Why haven't you given me a prescription when my dog had an active flea infestation when we were there two weeks ago? So frustrated when we agreed to do everything they suggested without batting an eye. We got an estimate for more expensive diagnostics but my dog still has fleas because no preventative.

University Veterinary Hospital in West Berkeley is a fantastic clinic with a really nice, clean,…read moreand well-organized facility. They have a small parking lot, but there's usually decent street parking nearby. They're open Monday through Saturday by appointment only. I saw Dr. Schaffer for my cat Sophie and she was amazing. She was incredibly thorough, compassionate, and clearly very good with animals. The entire staff was great--professional, friendly, and attentive. I felt very comfortable here, and I think my cat, despite it being a new environment, felt relatively at ease as well. They're very transparent about pricing and never pressured me into getting any specific tests. They answered all my questions clearly and made sure I understood everything. The clinic gives out free treats for both cats and dogs, which was a nice touch. Their prices do lean a little on the higher side compared to some other clinics I looked at nearby but they provided close estimates over the phone beforehand. They offer basic blood/urine work and have an in-house pharmacy for some medications. They also do basic bladder ultrasounds, but for more advanced imaging, they refer out to other nearby clinics they trust. Overall, I highly recommend this clinic. The level of care and professionalism is excellent, and Dr. Schaffer especially was wonderful with my cat.

Best.vet.ever! Dana Schaffer was the most patient, competent and caring vet we've ever had - and…read morethere have been many! She took her time making Genesis, my German Shepherd, calm and comfortable before doing a very thorough exam. She explained her thinking clearly, gave background literature and was also very cost conscious in her treatment recommendations. So grateful that she's just around the corner! A++

If you are in the need for an in-home euthanasia visit, I highly recommend Dr. Grant. We were…read morelooking for someone who would transition our adopted feral cat at home. Mer did NOT want to be in a carrier, his stress and anxiety levels were running high. Having the ability transition him in the comfort of our home was, for all of us, perfect on many levels. I called the clinic, explained what I what I wanted to do and they had me reach out to Dr. Grant via email. He was responsive, communicated all the pertinent details to me and we scheduled a date. My husband and I have "graduated" many furbabies in our lives so we are not strangers to the process, but when the day came, Dr. Grant arrived and went over the procedure one more time to make sure I would be at ease. He did not rush and Mer moved on peacefully. We still have four dogs who will eventually need help in moving on. It gives me great comfort to know I can reach out to Dr. Grant when it is their time.

Dr. Grant is wonderful and caring. He has helped us on three different occasions with end of life…read moredecisions for our dogs. The service he provides is invaluable. Highly recommend!

Our dog is now 16.5 after working with Dr. Brown, Chelsea, and recently Ruby for 7 years (and…read moreongoing). Our dog has had many ups and downs, a couple ER scares, and Dr. Brown has patiently walked me through all of anxieties that come with loving a geriatric soul dog. In my mind, you're paying for time - his time, which he's generous with, and more time with your pet. It will always be worth it. I trust this team implicitly and hope they know what kind of impact they've had on our lives by giving us so much time with our dog and helping her live a good life.

No one picks up the phone during business hours. Called at least 5 times on different days…read more It is a real struggle to communicate with the vet tech. Common sense is not her strength; for appointments (can only be booked by email), she only gives days of availability not times. She rarely responds to emails in a timely manner, even when it involves medications for example that need to be received in a timely way. It is very stressful playing phone tag with her or reminding her to respond to emails. I really like Dr. Brown, but I cannot imagine how I can rely on this clinic when my pet is having an emergency and there is no one to speak to. Voicemail directs emergencies to a third party. It would be terrible to be unable to reach your veterinarians during an emergency. Their physical address maps to a UPS or a rug store so you can't go in person for an emergency either.

Great initial visit. Was able to ask questions to ensure my guy stays healthy for a long time. Very…read morecaring and adaptive to the animal (my pup has a lot of energy) ensuring the animal is comfortable and well treated. I wish my doctor's office exhibited the level of care they provided. Front desk could be better. In my multiple experiences with them, it's felt more like checking boxes than providing customer service (over phone and in office). Won't get into the nitty gritty (because all other staff was great) but I was able to notice differential service between me and other owners. Everyone should be treated with equal respect and care, would not want this to be mistaken as bias. My pup had such a good time, I dont think he will associate the vet with something to be scared of. Considering my pups story, this speaks volumes of the dedicated staff and the environment they cultivated

Although I've had one generally positive experiences here, the last one was so poor, I've moved to…read moreanother vet. My pup had a mild ear irritation (no infection) a couple of months ago, plus it was time for his yearly visit, so I had him seen and he was deemed well enough for his vaccinations. No other issues. I felt a nudge of upselling as they suggested treatments he didn't need but dismissed that at the time. He had 4 shots due, so I had 2 only of them done (due to cost) and asked if I could come back for the other 2 shots in a couple of months. I was told that was fine. Fast forward 3 months later and I make my appointment, for a vet tech appt. only, to administer the shots. They say fine but call back and ask if I'd like to see the doctor. They said they are in training and mistakingly set me up with a vet tech. I declined needing a doctor's exam and said a vet tech would be fine. They say ok, see you next week. When I show up for my appt, 10 minutes early as requested, I was addressed after 10 minutes and told they were setting things up. 20 minutes later they said they were working on the estimate. 30 minutes later I asked what was going on, politely, and they said, they were almost ready. 45 minutes later I'm told "actually we can't administer the shots without a doctor." This was a totally unacceptable and entirely preventable experience. Even if it's policy (albeit rooted in upselling) to require a doc there for a vaccine, that was not the agreement/what I was told and my time was utterly wasted. I don't blame the personnel there. This felt like exactly how the system was supposed to work to upsell more services my dog doesn't need. I look forward to finding a place with better communication and service closer to my home.

Dr. Chew is the most amazing woman. As a death doula, there is no one I can recommend more highly…read more She is empathetic and kind. Her serenity accompanying me through one of the most difficult losses of my life was a gift.

I'm not sure what took me so long to write this review, part of me thinks it's because saying…read moregoodbye to my best friend was so hard, and I still miss her 2 years later. That said, Dr Susan helped my wife and I through a very difficult time. She helped me say goodbye to my sweet elderly cat who was suffering with cancer. We did it in the warmth and comfort of our own home, and Dr Susan was very sweet, gentle, and caring. We could not have asked for anything more, and I highly recommend her. If you're on the fence about saying goodbye to your elderly pet this way, you should know that our sweet girl passed very calmly in her own bed, surrounded by the people who loved her. I'm grateful that we got to part ways with her relaxed and comfortable.