Colin is a rockstar at bike service as well as customer service. I bought a new Litespeed Ti frame online to replace the old Trek Carbon frame.5500 that had run its course after 17 years. Colin got to the bottom bracket and crank set that I needed Installed in a couple of days. What I got when I returned was a perfect installation and the rest of the assorted nuts bolts and cables to.put this new bike right. I've since transferred all the components of the old bike on to the lightspeed and will ride it tomorrow! Thanks guys, you rock! read more

I can not adequately express how much i love this shop. These guys never fail to impress w their customer service and support. Love having them in my neighborhood! read more

Was just in here, and they wouldn't even help me whatsoever with my bike. I had some flat tires, I told them I hadn't rode my bike in a while. Mr manager took this as I wouldn't be appreciating my bike or something. AnywYs, he acted like he didn't have a key to remove my tire and that was that. Don't waste your time here. read more

Old school repair shop. No fuss, just excellent service. Highly recommend from the basic tube change you don't want to mess with to the bigger tune up projects. read more

Solid repair shop. I've been to Campus Cycle a few times and they've always done an adequate job. Their staff is friendly and is always able to figure out my bike problems and come up with a solution at a reasonable price. They've given me no reason to take my bikes elsewhere! They don't have a ton of parking and are usually pretty slammed on the weekends, but that's to be expected. read more

A wonderful, efficient, honest and helpful bike shop. I took my old bike in which had not been used for at least 10-15 years. The outdoor triage repair folks moved quickly and efficiently checking over my entire bike, filling both flat tires, using lubricant, telling me my bike was in good shape and refusing to charge me. They then helped me pick out an appropriate helmet which was on sale. What a breath of fresh air these folks are. read more

After 7 years of riding a hardtail I got a birthday surprise and a BIG girl mountain bike! We went to pick up my new bike and the entire crew at CC greeted us with warm smiles and everyone was so cheerful and happy. Michael took the time to show me and explain to me how to safely operate and ride my bike. The entire crew ensured I was all set before I took off for the mountains. Thank you all ... happy riding!!! read more

I recently had a bike packaged up for shipping at Campus Cycles. I was moving across country. Everything seemingly went well, I took the package to a local bike shop and had the bike re-assembled. The bike shop called the next day and said my bike was missing parts - skewers for the tires and the pedals. Not much I could do at that point, so I had them continue with the assemble. I get a call the next day, and my brakes were broken. The person who packaged up my bike at Campus did not properly handle the brake components, and they were now un-fixable. We had to order all new parts for the brake lines. Things happen, and I called Campus Cycles to explain the situation, and see what we could do. As a person who lives in the neighborhood, and have been to the shop before, I was in the system, and they were able to bring up the transaction. I spoke to someone who said the were a "manager," and they would have to investigate with the service dept., and would get back to me. I have not heard back from Campus Cycles since. I have called again with no help. I post this a a customer who truly feels like I don't have another avenue. I would have liked to see the situation fixed, or at least addressed. read more

I wanna give props to Campus Cycles for having the most welcoming and professional staff on site. My beach cruisers were serviced by Cody, who was very knowledgeable and let me know what to do to get my three bikes going on a budget! I tried to give Cody a tip but the young man wouldn't take it. He thanked me for my business. I would highly highly recommend Campus Cycle, especially during pandemic. Everyone had masks on and the bike service outside was first come first serve. [Please note: Saturday and Sundays are very busy with folks waiting to get their bikes serviced, so be there early]. Peace, Johnny read more

We purchased a $600 bike this past Sunday for my daughter. Our initial interaction with Ahmed was great. He was patient, explained the bike to our daughter, and made sure the fitting was proper. However, we were disappointed with how the interaction ended. I asked Ahmed if he could throw in a bottle cage, and he said sure. My wife confirms she heard this. After also asking if we wanted goo in tires, we said sure. He never mentioned a price. After adding in a bell and bottle, we paid for the bike. It wasn't until I got my receipt that I saw the bottle cage charged and goo for $10. Very disappointing that a $600 bike purchase did not merit the bottle cage, and especially since we were led to believe it was going to be gratis. The $10 charge for the goo, I can live with, but it would have been nice to know there was a charge, and how much. We left to have lunch while the bike was worked on and fixtures added. We left a phone number so we could be texted, but were never texted, even though when we returned the bike was ready. Unfortunately, the seat was raised significantly from the fitting (to fit the bike stand, I'm sure). Also, the rear tire valve cap was missing. Luckily I had an extra at home. What started as a great experience soured for us at the end. It's amazing how a free bottle cage can make a $600 purchase seem positive. I thought this was pretty standard in the industry. I wish he would not have said "sure" to my request, and been honest that he was going to charge us. Also, be clear there is a charge for the goo, don't just ask if we'd like it. Both my wife and I left feeling a bit cheated. read more

I've been into Campus Cycles several times and always had a great experience. I have an REI bike, which is built to only work with REI accessories, but the staff at Campus Cycles have always been overly helpful and worked to find a solution for me, even when that solution has been buying parts elsewhere. The service was so good, I made a point to buy my kid's bike there and they have a program where you can trade in a kid's bike purchased from them within two years and get a discount on a new bike, which is a great deal for growing kids. read more

For the past week or so my boyfriend has been looking for a bicycle. But, not just any bike, he wanted Electra's Rat Fink. A totally rad green and orange cruiser with 3 speeds and awesome details. We have been to countless bike shops in the Denver area to see if any of them had it. Sure we could have special ordered it, but he is more of a spontaneous purchaser and wanted to have it kind of immediately. As the weekend was drawing to a close he gave up hope that anyone had the Fink in stock and so special ordered it from one of the last shops we visited. Then on our way home we passed Campus Cycles and I wanted to stop and see if they carried Schwinn Stingrays. They don't. But, they do carry the Rat Fink which I found hilarious. The whole point of this long and rambling story is that Campus Cycles has probably the biggest selection of Cruisers I've seen in many Denver bike shops. They only have 1 or maybe 2 of each type, but they have a lot of types. They also have plenty of road and mountain bikes, but those aren't really my interest so I didn't spend a lot of time looking into them. If you're looking for a bicycle in Denver I'd suggest making them one of your first stops. read more

This is the spot!! I went for a ride the other day and since my tune-up my bike would skip in two of the gears, I figured it had to do with the fact I just put a new chain, shifters and cables on the bike, and it was something minor that needed adjustment. So I was in the area and I rode to the shop and stopped in. The guy looked at and said it was the back sprocket. Because my last chain was so old and worn out, it wore out the sprocket, rubbing down the teeth causing my bike to skip when applying more pressure than normal. He told me that I should replace it and that will fix the problem. I told him I didn't have any money on me (because I was on a ride).... He said I'll just put it on lay away come back and pay sometime, switched out the old and put the new one on. He switched it out in under 2 minutes flat and sent me on my way. Problem solved, no more skipping! I came back later and paid, thanked him and that was that. Very very awesome dealing with a business like this!! So I thought I would share my story of how awesome Campus Cycle is... I'll never go anywhere else! read more

Knowledgeable, but weird vibe. Stopped by last weekend and there were about 5 employees outside screening people to see what they needed (new helmets for us). Would not schedule a tuneup because "things are so crazy". Ok..So the first screener let's us by, then a different guy blocks the door and says "I'm running the door." Ok...we just need a pair of helmets. He looks back over our shoulder and confirms with the guy we just spoke to. Then turns around and yells into the store that we need new helmets. We wait...a third employee comes to escort us and we are finally granted entry! There was only 1-2 other customers inside, and another 4-5 employees. I totally understand the current health and safety protocols, but this was some HIGH security detail for not being able to provide a 30 minute tuneup... read more

I'm completely enamored with this store. I was bike shopping and the first bike that I wanted to look at was a Trek hybrid bike. I'd been haunting the Trek bicycle site for a few weeks and finally decided on the type of bike that I thought I would like. As Campus Cycles was nearby and I wanted to support a local bike shop, rather than a large bike store, I decided to stop in at Campus Cycles one night after work. I stopped in on a Wednesday evening and wandered about the store for a few minutes perusing the selection. Within a few minutes, I was greeted and asked if I needed any help. As I told the salesperson what I was looking for, we chatted about selection and what I needed the bicycle for and he took me to the right section of the store for the type of bike I was looking for. Then as we got deeper into conversation, he asked another associate to come over and help me and then told me that he needed to attend a meeting, but that there was another person to help me. Laura was my sales associate and she was a godsend. So friendly and helpful, we immediately clicked. She gave me lots of useful information and then I took a test ride. I was in love immediately. I knew I loved the Trek, but it was the most costly of all the bikes I looked at. It was still within my range, but I like to save a buck or two if possible, ya know? So I left that day, with a bike memory, but decided to continue looking and then if this was the best bike, I would come back to it. After having less than satisfactory shopping experiences at REI and Bike Source, I knew that the Trek bike was my destiny and I hurriedly rushed back to Campus Cycles (on my second visit) on a Saturday, apparently an half hour before they closed. I came in, asked for the specific bike (Trek 7.3FX) and they asked my size for the bike and then pointed me to it. The person helping me remembered that Laura had helped me previously and then that person sent Laura back over to assist me. I told Laura a little bit of my troubles and that I was ready to buy the bike. She checked the settings for fit and height again for me, and the bike was mine. Then the fun began with shopping for accessories! There were a plethora of accessories and necessities. I didn't have to have a bike jersey, but wearing one is definitely more pleasurable than not. I've been happy with everything I purchased, except for a phone stand mounted to my bike and I was able to return that with no problem. When you purchase a bike at Campus Cycles, you get 10% off all accessories for a year. Campus Cycles also offers bicycle maintenance classes and ladies night activities. I am so happy and ecstatic about my bicycle, I just love it. A large part of that is due to my satisfaction with the service I received at Campus Cycles. read more

I spend a lot of money on cycling, a lot! My bike is my prized possession and is more expensive than the car I drive. I was hesitant to bring my prized possession back to this shop because a few "minor details" were skipped in the initial build process. I spoke to the shop and they suggested I work with Anthony!! He convinced me he would take super good care of my precious bike. He absolutely delivered on his promise. Can't thank him enough to paying attention to the "minor details"!!!! Super awesome Anthony! read more

At first, Campus Cycles seems to be in an odd location for a bike shop - that is, just off a busy four lane road. But it's adjacent to a quiet neighborhood that actually makes a perfect location for test riding bikes. And just as you'd expect from a cozy neighborhood bike shop, Dan opened the door for me as I entered the store and proceeded to assist me and answer all of my questions about the Trek 7.3 FX WSD. He was friendly, helpful, and knowledgeable. After a short consultation, I was riding the bike around the aforementioned neighborhood and that's where I fell in love with the Trek 7.3. The bike is leaps and bounds more sleek and comfortable than my clunky old bike. It didn't take me long to figure out that this was the bike for me. Alas, such a smooth ride comes at a premium and this bike was outside of my price range. Dan suggested that maybe I could downgrade to a Trek 7.2 and add some of the gel ergonomic grips I adored. Since I didn't want to settle for less than the exact bike I wanted, I decided to keep shopping around and I was able to find the bike on sale at a different store. Although I wasn't able to make a bike purchase at Campus Cycles, I will not hesitate to go back for accessories. I highly encourage you to pay them a visit as well. read more

This store has a very good selection of bikes that covers a wide range of bike styles and price points. It's a fun place to just browse funky new bike types ...i was in there ogling a belt-drive bike last week. They also have a super friendly, knowledgeable (and low pressure) staff. read more

This is one of our favorite bike shop just because the staff is SUPER nice and really smart when it comes to bikes too. It's a tiny little shop but they have a good selection of bikes and equipment. If you're looking for a bike, definitely take a look at this place. If nothing else, the guys there can tell you a lot about bikes and can give you good selections on what type of bikes may work for you. They are not pushy at all and just happy that you came into their shop. read more

I bought a bike rack for Tiffany's Jeep here. I'd had quite a bit of trouble finding one that would work because I put bigger tires on the Jeep and wanted a tire-mount rack. I didn't want to have to deal with upgrading the bumper to one with a receiver hitch just to have a hitch-mount bike rack. They took a lot of time to measure and research and special order exactly the thing that would work, which was what I wanted and would save me from spending about $300 on what I didn't want. It took a few days but I finally got everything I needed and I threw it in the back and drove off, only to ignore it for several more days. Of course, when I finally tried to install it nothing worked. I went back and it looked like all of their careful research was in vain. After more measuring, some head scratching, and some more measuring, it turns out the manufacturer had thrown the wrong part number in the box and so some of my special order had to be reshipped. They were very good about customer service and trying to get it fixed as quick as possible even though it turned out not to be their fault, and it took probably another week or so but it finally got straightened out. I was pretty happy with the way they handled the situation plus every time I walk in there someone is always very professional and ready to help me, so when I buy a new 29er mountain bike in a few months I plan to get it from here. read more

I visited four bike shops this spring in search of the perfect Cruiser bike to get me through the summer and beyond. Campus Cycles was the first and last stop on my journey. The staff was very helpful and they had a good selection of bikes to try out. I found a bike I liked, but I wanted a different version. They had it on order already, so a few days later I went back in to pick up my shiny new Electra Cruiser. They offer a discount on accessories to people who buy a new bike there and have a fun and knowledgeable staff. They made buying a new bike fun, easy, and exciting for me. read more

Nice guys and they did good work on a tune-up. Did have a little bit of a "wth" moment when I first took it in, as I told them I wanted a tune-up and they looked at the bike and started throwing parts together and suddenly they said that it would be $300+ for it. Ummm, what?? They were fine when I said no and did a good job at a reasonable price ($75 for a standard tune-up), but think they could've handled it a little better. Maybe say that part X and/or part X look old, do you want to replace it for $X? Anyways, didn't like that, but otherwise they were nice and did the work I agreed to promptly and thoroughly. I might go with them again in the future since they are very conveniently located. They're also a quieter place, so it seems like they get the work done quickly and efficiently, and it's easy to talk to the service guys. read more

Should be called rip-off Cyclery. I went in the store today to find a basic drivetrain component which they did not have. They then offered to order it for me but tried to cheap out and sell me an origin 8 part. Then when I asked for a quality part they then proceeded to try and charge me double what retail was . Needless to say I won't be going back. A quick look around the store they didn't have a whole lot of bikes for sale mostly low-end beach cruisers and hybrids. You're better off going down the street to "any and all bikes." read more

These guys know what they're doing. Great, friendly, quick service at a good price. Whether you're looking for a new bike or accessories or, my usual, repairs...this place has it all. Knowledgable staff is ever present and willing to help. Highly recommended for all your cycling needs? read more

I stopped in to ask about having my brake pads replaced. The guy at the service desk was so nice (I wish I had gotten his name - my receipt says RB) - told me I just needed my front ones tightened and showed me options for replacing the rear. Did it while I waited. Then he just pointed out some other stuff that needs work (which I sort of knew since I haven't had it worked on in way too long). I really appreciated the great service and consideration! This is where I will be going from now on! read more

Today marks day 16 that my bicycle is sitting in Campus Cycles service shop, completely ride'able, but sitting there because I scheduled a 11/21 drop off appointment with mechanic who told me "it will take only 2, at very most 3 days (to install electronic gearing). Had I not called on day 4 to find out status, I would never have known they're waiting on a part. Campus Cycles never called me. Fast forward: today when I called again to find out status, mechanic immediate tone was defensive, "I left you voicemail." That voicemail was same day (4) I called. voicemail was after I asked for uodate; voicemail stated "I'll call you sometime soon." At end of my call w/mechanic today, mechanic said, "I can't solve the problems of the universe!" Even after I called a mgr today and had to again initiate, I still have not been informed of how many more days my ride'able bicycle will sit in their shop. Disturbing, unnecessary. I've been a CC customer since doors opened and have had to call and follow up on parts for this installation since summer. Never have received updates. CC is a train wreck in customer service and forgotten basic customer service practices. I never have written an online review but all this speaks loudly for itself. read more

Very nice and helpful staff! Specially Paul. He patiently showed me all options in the price range I had in mind without putting any pressure on me to buy. I checked prices on the web and found their prices cheaper than everywhere else. I am really satisfied with my bike. When you buy your bike from here, you can get %10 off for all accessories up to 12 months and they tune your bike for free! Updated: Take my bike there for tuning few times a year and most of the times they fix it for free! read more

I recently purchased two bikes at Campus Cycle. The bikes were replacing some that had been stolen months ago and my insurance was supposed to cover most of it. After a long battle with my insurance company the shop was able to work with me so I could get the biggest bang for the buck. If it wasn't for them I would have been out hundreds of dollar. In a nut shell, you can't beat Campus Cycle's customer service! And yes, I love my new bikes. read more

New to cycling, both my wife and I. We walked out with two bikes we feel were fairly priced and happy. Fairly priced in the truest sense of the phrase. Being new, we just didn't want to overpay or buy something in two weeks we would regret. Michael - the salesman- is a quiet but articulate fellow and uses no sales technique. The dude is just knowledgeable. That's exactly what I was looking for - someone to help me without all the "fake".We were with him for about one hour. before we made a decision to purchase. Well, then a bad experience happened. We walked out and two hours later the front tire popped on one bike and the store was already closed. I went in the next day- bike still in car- without the receipt and I told him what happened. He stopped what he was doing and fixed it on the spot. I was prepared to leave it since there was a line of people waiting. I felt bad but I was impressed with the attentiveness of Michael. He is the reflection of the store, so the store gets a WOOHOO! read more

Man, this shop used to be the jam! Seriously, they were SOOOO amazing back in the day. I've taken my bike here for many years (close to 10 I think) and they've always been pretty great. The last few years it's just gone down hill. I ride an ancient road bike, of which I am very much aware of, and this last visit just threw me over the edge. They tuned my bike around the end of May and finally got around to putting some miles on. I was having some pretty serious shifting issues and was really disappointed because they had literally just fixed the problem, or so I thought. I brought my bike back and the mechanic was patronizing and insulting. He felt the need to blast the age of my bike as well as tell me how to ride it. Uh? Duh. I know the limitations of a senior citizen bike; I've been riding it for 20 years. That's right, 20 YEARS! He seemed to think the issue the bike had was made up and instead of listening to me explain he insisted it was fine and offered me a $20 off coupon. No thanks, pal. They've outgrown their britches and I sadly it's time for us to split. It's not you, it's me. Actually, no it's definitely you. read more

Disappointed. As a Denver Native who grew up in the Wash Park area the attitudes in the area have shifted, and not for the better. This was my first visit back to this shop after many years. The attitude and level of customer service could use a fair amount of improvement. I wanted to support a local business but I'll go to the big box. read more

LOVE this place! I had been wanting a cruiser for the longest time and on impluse yesterday morning I decided to get one. After searching a few different stores we decided on this one and the fun began! When we got there the exact bike I wanted was outside on display and with a price tag on it which was great (no hidden gimmicks here). The price was actually really reasonable and within a couple minutes one of the employees (Chris) came out to help us. He was SUPER helpful and told us differences and similarities between the various bikes. He let me test drive my new baby and we went inside to get accessories. If you buy a bike there you get 10% off accessories and you get free maintanence for a year....which I will probably need given my clumsy nature. Everything was ready to go and then the real fun began...we had to figure out how to get this beauty on top of our little Honda Civic. Chris was SUPER helpful and kind - he even gave us tools from his own supply to use and helped us secure the bike really well. GREAT SERVICE! All in all, LOVE this place! Anytime I can support a small business I feel great and this place is easy to support. Check them out for sure! read more

Okay, so I LOVE this bike shop. It's the one thing I'll miss most about Denver when I move back home at the end of the summer. Mainly because I'll be giving up on my lifetime of free tune-ups. I pre-ordered my Trek Lexa S from them before I ever met them (I wanted it ready for me when I moved to Denver); it was because Laura was by far the friendliest and most helpful person I talked to of all the bike shops I called in the Denver area when trying to locate a shop with my bike (none had it so it had to be special ordered no matter where I went). When I picked it up they helped me find all the accessories I needed, added a reinforcing layer to the tires, and even did a fitting right away (thanks so much Mark)! When I went back after a little accident, they readjusted my seat and handlebars in minutes (and even remembered my name when I went in). They have a great shop, and they really care about their customers (which in my experience of bike shops, is rare) and they are all riders themselves so you can trust their feedback. Thanks so much Laura, Mark (and Paul) for helping me purchase my first road bike. It's been a dream to ride here in Denver and I will miss you guys when I leave next month. read more

Service team seems to have changed. I got my bike back from service and headset wasn't tight so the bike was dangerous to ride. This was after about a 2 week wait. They assured me it was safe to ride. I brought it back for something else that was wrong after service and they wanted more money and didn't communicate what was going on with the bike. They are too busy to do quality work. Maybe this place is ok for very basic repairs. Who knows? Other reviews seem to think so. I notice the negative reviews are about more involve repairs. I also felt talked down to and it seemed no one really cared about the issues the bike still had. I took it somewhere else where problem was diagnosed immediately. Even the owner doesn't seem to care. He gave me a card if I needed anything so I emailed him. No response from him. I won't be returning. read more

I went here today for a bike basket, and then followed up with a million questions about everything else. Brian was patient and extremely helpful!! Thank you for that and this attitude is what will make me come back! read more

I needed an adjustment on my front derailleur and brought my bike down to Campus Cycle shop. Jordan jumped right on it and had it fixed in 10 minutes! He didn't charge me a dime and in exchange asked that I bring it back for my next tune up. You can be sure that I will certainly do that! Great shop and great people. I highly recommend them! read more

I've purchased bikes here over the years for my kids and myself. They never fail to impress me with their knowledge, professionalism and follow service. I love the local feel of Campus. Well worth a visit when you're shopping for a bike or bike accessories. read more

The service department is amazing. I take good care of my road bike by doing basic maintenance myself throughout the year. The last few years I have taken my bike in to get the polka dot tune up. The service takes about a day but when they're done with it I am absolutely amazed at the difference in performance of my bike. It feels like it's brand new. read more

I recently brought my bike in for a general tune up. Staff was very friendly, helpful and got my bike fixed up very quickly. I would definitely recommend Campus Cycles to anyone. read more

I had an incredible experience at Campus Cycles. I worked with Brett, and he was amazing! Extremely knowledgable, absolutely no pressure, and took the time to help me select a bike that fit my specific needs and budget. As soon as I walked in the door, the place had a comfortable vibe, with several guys that were clearly passionate about bikes, the sport, and taking care of people. I was very impressed with their selection, and the knowledge surrounding their product line-up. I am looking forward to working with them for all of my cycling needs in the future. read more