Rented a bicycle from them today. Great experience and service start to finish! Thanks.

Bought some bindings last season in anticipation of getting some skis new for my son this season. I've never used the bindings (just sat on my shelf) . It's now time to buy some new skis for my son, but the brake on the bindings is too wide for the skis he wants. I asked if I could swap out the bindings (never used) for the same ones with a more narrow brake. Without even a thought, they told me it's a hard no because of their one year policy. I understand there are policies in place, but this is a pretty easy way to keep a customer satisfied and now I will not be buying new skis or anything else from this company ever again. read more

This is a high-end outdoor sports apparel and equipment retailer with a focus on skiing, snowboarding, biking, wakeboarding, skateboarding, and surfing. They cater to men, women, and children. The store is gorgeous, nicely laid out, and well-merchandised. The staff was friendly and helpful. We were looking for a moderately-priced eBike for city use. Their focus is high-end mountain bikes, but they made some helpful suggestions about other stores that were more targeted to our needs. Our visit was pleasant and evo should certainly be on your list if you fall within their demographics. read more

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Eco is a great place to come if you're looking for new gear! They have tons more online, but a great selection in store as well. Service is friendly but not pushy. They do have some of their own brands that provide more values and also carry major brands such as Burton and Libbtech. read more

I just came in here briefly to try on a few pairs of ski boots and unfortunately the actual boot section was fully booked for fittings. The gal at the registers was amazing and was able to find the two pairs I wanted to try on. She was able to bring them to me and just let me try them at the couches they had in the corner of the store on my own. Very nice store inside and looks amazing inside! All the staff I interacted with were very nice and very knowledgeable. They have tons of options for everything and every section they have is well stocked. Great store and I wish it were closer because I'd go here for my ski stuff! read more

Every year I become more and more of a fan of Evo and honestly have stopped shopping for skis and ski accessories anywhere else. The best prices, the nicest staff, perfect service every time, and a smile on quite literally every persons face. check them out! read more

Right off the bat when I saw their retun policy.. instant 5 stars. If you didn't know 366-Day Returns & Exchanges. Yes, 1 year and 1 day to figure out if this item works for you or not. Now of course get your stuff back asap but yeah that pretty amazing. Returns is what we did. Everything was Christmas gifts so not used. I had the opportunity to browse while the returns were in process. The returns went really easily and the loveley behind the counter made sure some points were processed correctly since they were used for purchase on some of the itens returned. They sell it and they rent it. I am not a ski or snowboard person but they have everything I would need if I suddenly woke up one morning and wanted to throw myself down the side of a mountain. The parking situation leaves a smidge to be desired, but they had parking in the allwy behind the store. In Denver that's next to unheard of. read more

evo Denver - Outdoor Gear Near Me - Denver, Colorado

Met with Shane I believe who fit me for ski boots. Shane was very knowledgable, listened to my ski style/ability, etc. and came up with some great options. Ultimately, the boot he he most recommended wasn't in stock relative to my foot size, but nonetheless, I would go back to Evo in Denver for any ski related matter due to the expertise of the staff, professionalism and service. Great experience. read more

We rented bikes from Evo Denver. An e-bike and a gravel bike. The bike were beautiful. Like new. And the staff was fantastic getting us all set up for an awesome day of bike on the Cherry Creek Trail. Steve from Atlanta was super helpful making sure I had the right cleats on the gravel bike. The team was terrific, I highly recommend them. read more

I had a really great experience at Evo Denver. Ashley helped me pick out a snowboard and did an excellent job. She was patient, knowledgeable, and took the time to understand what I was looking for. It was the first time I've felt like someone truly knew all the ins and outs of snowboarding gear and cared about finding the best setup for me. I walked out feeling confident and excited about my new board. I'd recommend Ashley to anyone. Thanks for making the process so easy. read more

Small parking, don't go there with the big SUV. Lot of workers are lounging around. I don't is the friendly environment, I will spend my money elsewhere. read more

Was really impressed with the skis I rented at EVO. They had a great selection of all the top models and even though they didn't have the ski I wanted to rent (it's a very particular size) John set me up with a great pair that I was able to shred confidently in. 5/5 awesome rental spot for anyone needing top of the line gear for their adventures read more

This review is specific to their snowboard boot fitting services. My husband and I both had appointments and a great experience. The appointment was really easy to make and had a lot of time options. We had two different staff help us and they were both incredibly knowledgeable about their boot options as well as what would be best for us considering our foot needs and board/binding combo - basically all you can ask for with a boot fitting service. They offer 3 different tiers of boot services: free, $75 w insole + socks + heat molding, and a fancier $150 option I don't know the details of. I got the $75 package and it's a great deal considering insoles themselves are $50-$75 and the socks were $35. We haven't experienced the ski boot fitting, but I can only imagine it's as thorough and helpful as our experience. After the service, there's lots to shop around for too. Around this time of the year (mid-Feb), the sales are starting to roll in, so a lot of goods were discounted. The staff are all friendly and chill, an easy place to spend an hour or 2 and walk away with great gear. read more

Great service and excellent selection Location: Downtown Denver. Had two buildings - Retail Store and Rentals & Service. Parking: Has its own parking lot, free. But lot can get full. Retail: The physical store has decent selection but the online selection is extensive. Free shipping over a certain dollar amount. Member Program: Earn reward points from purchased that can be redeemed for $10 discount on an item for future purchase. Ski Service: I bought skis and bindings from their website and took them into the store to get bindings mounted (need my ski boot). Because I bought from them, mounting fee reduced from $60 to $35. Waxing is complimentary with mounting service. I also had an old pair of skis I wanted to replace the bindings on them. It's Nov and shop says it may take 3-4 days but I needed them sooner. So I paid extra for rush service. They promised them in 36 hrs, they were ready in less than 24 hrs. Love it!!! read more

Update: Evo is an honest company and actually honors their 30 days price guarantee. Although customer service could have done it for me, Shane took time out of his busy workday to help me with my price adjustment. From hence forth, I will always go to evo when Shane is working. He is so knowledgeable, patient, responsive and good energy. Also, big shout out to the woman who did my boot fitting. I'm so sorry that I forgot her name. As someone with a narrow 4.5 size foot, her expertise, endless patience and focus on making sure my boots fit right is highly, highly appreciated. Wonderful, kind energy too. Evo has as fantastic team. I always feel like they are happy to help me in any way they can and I feel like they genuinely care about my snowboarding experience. Thank you! read more

I would highly recommend this place ! I've got to work with Ty and he is extremely knowledgeable and extremely friendly made my experience at evo absolutely amazing and a breeze. THANK YOU TY!!! read more

Shoutout to Jesse for being my bootfitter. My airline lost my boot bag so I needed to buy a new pair at the last minute. Not only did he give me a discount, he was also patient through the fitting process and addressed all of my issues. After 3 days of snowboarding, my new boots haven't caused any discomfort. I would recommend Evo to anyone looking to buy snowboard boots. read more

It is really hard to compete in todays hyper retail scale world. Most of you probably receive a pay check from an employer...me I have always been a startup/self-employed kind of guy...and it is really really hard. evo Denver competes with all kinds of bigger sporting companies....take REI for instance. So for what evo does they do a good job. Offer a good price. With a good selection. Service is good. Very knowledgeable. read more

Sat there for 20 minutes trying on boots while asking multiple people for help and making direct eye contact with multiple workers. Completed ignored me and helped other people who got there later first. Saw multiple works just sitting there talking. Needs improvement read more

Thoroughly appreciated Matt G (from MD!!) asking a ton of questions about fit, comfort, riding style, use--a bespoke experience for sure. And he nailed it! He's clearly knowledgeable about equipment, terrain, and level of performance. And he was willing to find me the best deal and checking stock to keep me within a price point. I am super happy with my kit as a new AT skier. Evo service/mounting experience was also professional, and I appreciated their insights. read more

Visiting from La so my group and I decided to make a pit stop here before heading to the airport. Trevor helped us out and he was hands down the best! Super knowledgeable and helpful. He helped us get sized for snowboard boots and was able to answer all our questions. We had a great experience here based solely on the customer service we received. All the clothing next door in the retail area was also 25% off. I'll have to stop here every time I'm in the area and will be spreading the word. Thanks Trevor! Your kindness did not go unnoticed and I hope your team recognizes this as well! read more

evo Denver - Outdoor Gear Near Me - Denver, Colorado

We could not speak more highly of Lisa! We just moved here and wasn't sure what gear we would need - she walked us through every step, explained each product, and even shared her personal preferences. She was kind, funny, honest, and INCREDIBLE. Lisa you have made us customers for life, thank you so much!!! PS honestly every person we talked to in this store was kind and helpful! Great environment and great product. read more

I will say that I bought some Black Crow skis here a few years ago and it was an amazing experience. They have a great selection and historically have been really helpful. These were the primary reasons I came here for new ski boots. This time, I came in to try and likely buy new ski boots. It was a Wednesday around 1:15pm. TLDR; I was unsuccessful. I had to find someone to guide me to the ski section - it moved since I was here last. I was standing by the boots for 10 minutes - I already have done research and knew the 3 boots I wished to try. I found someone to ask again. I was told to see the concierge who then told me it would be a 3 hour wait to get a boot fitter. I asked if I could try the boots without a boot fitter. He told me "If you're going to spend $700 on boots, you should use a custom boot fitter." Then he told me if I wanted to try 2 different boots, then I could go down to the cashier and ask for those from them. However, if I wanted to try 3 or more then I had to wait to try with a custom boot fitter. I walked out having a negative experience. I completely understand the benefit of a custom boot fitter. And I recognize the value in that. That said, I am an experience skier and I wish there was a less intensive option to just try the boots. This visit left me feeling annoyed, a stark contrast to my previous experiences. read more

Update: I was able to speak with Frank the service supervisor at the Denver location. He was very helpful and refunded me my $70 as well as exchanged my skies and is covering the cost to remount the new ones. I have been a loyal customer to Evo for a long time for this reason. Before this I have never had a bad encounter with Evo. They have a great customer service team. Mistakes happen but I'm very happy Evo was able to get everything fixed for me. I bought skies, bindings and had them mounted at Evo Denver two seasons ago. My binding was ripped out of my ski just before the two year mark of having them. I took my skies to my local shop in Winter Park, CO. They told me that whoever did the original mounting, messed it up and mounted it twice. They were able to determine this because the holes were twice as large as they should be. I reached out to Evo's customer service team and they said there was nothing that they could do for me and that I have to bring them to Evo Denver to get them looked at. So I took a 3 hour round trip to drop them off. I didn't hear back from the store, I called them after 5 days to ask for an update and they said they forgot to process that they were finished. I asked if they were able to keep them center mounted and they told me they did and everything was great. My girlfriend went to pick them up the next day for me, the worker told her that "the core is compromised from being mounted too many times". This is what I stated to Evo in the first place, my ski was only mounted one time, with evo, and they are the ones who messed up the mounting. They provided a receipt that said "Failed safety test, core likely compromised. Ride at own risk". On top of this they charged me $70 for a ski I will never be able to ski again. read more

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Very friendly service by the employee that attended me however he was not allowed to help me with the specific skis I brought in, so my trip here was pretty much for nothing. Parking is also tough out here but if you're lucky you'll find paid street parking. read more

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Very impressed with evo Denver! There's street parking in front of the retail store and the rental store, in addition to a parking lot behind the store so despite being in downtown Denver, getting there wasn't too bad. Some friends and I visited from out of town and had reserved bikes in advance. The staff immediately greeted us, pulled up our reservation, and got our bikes in perfect order for us. They gave us wonderful recommendations on where to go and were very friendly. Again, we were pleased with our experience when we returned the bikes. A staff member greeted us outside and helped us bring all the rental gear back inside. The rented bikes were in wonderful condition and my good experience convinced me to buy a bike directly from them! Since we had rented from them, they deducted a portion of the rental charges from my bike purchase. Overall, very pleased with my experience here and will definitely rent from them again when I visit! read more

Just moved to Colorado a few months ago from Southern California and was looking for a top tier ski shop and Evo is. I walked in and just knew this was the place to buy my boots and have them fitted. I skied through my 20's, 30's, and early 40's, but I haven't skied for over 25 years due to a heart attack. Going from zero to 8,000 feet in a day and skiing was too much for my heart. Now that I live at 6,000 feet, I'm acclimated and am looking forward to skiing again. I didn't make an appointment, my mistake, I was just going to check them out. They were very busy. Decided to wait the 2.5 hrs for a fitting, it was worth the wait. While I was waiting I could hear the staff explaining to the other customers the processes and procedures of how the boot fitting process worked. All the staff were very professional, knowledgeable, and patient. When it came to my turn, Brad helped me. Brad has a very high level of expertise. He was able to explain the "why" of what he was doing. Not an easy thing to do. In no time I had new fitted boots, a custom orthotic footbed, and my feet feel wonderful. I highly recommend Evo for all your skiing needs. I'll be renting skis through their demo program until I determine what type of skis will work for me now that I'm 70. I used to race down hills, groomed and un-groomed, in the trees, and jump turns through moguls. Now I think I'll cruise, well... we'll see once I get back on the slopes. read more

Super helpful when it came to my boot selection. Will definitely come back when I need more gear. Highly recommend!

Really exceptional customer service. Have been in twice to help get helmets (ski, bike) for my son and both times was so impressed with how kind and thoughtful the staff was. Will definitely be back! read more

Always fantastic service, great selection, good prices, and now a rewards program too. If I have one complaint it's that I spend too much time in here lol. From snowboarding in the winter, to cycling in the summer, they have me covered for new purchases, repairs, fittings, tools, and anything else that I could need. I really appreciate how knowledgeable, friendly, and welcoming the entire team is. read more

Smaller than the big guys with good customer service. Note - You do have to make an appointment for working with someone buying skis and boot fitting. I did not have an appointment on a Sunday and knew I was taking a risk, but I needed new boots fast for skiing this weekend. The wait was long, but glad I got in and I didn't make an appointment (they were booked out until the end of December). I worked with Trevor and he was great! He was knowledgable about books and made sure I got boots that worked with my skiing ability and were comfortable, he even got me super comfy boots that were a sweet deal from last season. Make your appointments and you will have an easier time, but again it was worth it for me to go in early without one to get in before closing. They have a system where you can go for a drink or dinner in the neighborhood while you wait and they will call you back. read more

Service was terrible. The bro upfront was not customer friendly. In fact he came across as condescending. I was looking to spend my money here, instead I was turned down. I tried to get tools to provide my own service and the service member would not assist in my questioning. He states "that's kind of our thing... so we can't help show you how to maintain your board" ...I was trying to buy tools after he told me he couldn't service my stuff due to a long wait time.... What a worthless representative for this store. Attitude was trashy. My money was better spent elsewhere. I'd turn away all potential future customers until something changes in the service center. read more

We went to Evo on a weekday after work to look for some snowboarding shoes. Being new to the area, the store was highly recommended by a friend. We walked through the store before landing at the snowboarding shoes and browsed a bit. We did notice a store clerk assisting customers with fittings but did not want to bother her. After 15 minutes or so of browsing on our own, she came up to me and rudely stated - "SO. are you going to buy that?" I explained that we were looking around and were interested in purchasing. She then rudely told me off, indicating that she is assisting a customer with a fitting so I needed to leave the area and should have gone to the front to make an appointment to be fitted, but seeing that they close in 5 minutes (it was 5pm at that point) that I would not be assisted and trailed off from there, hinting that I probably should just leave. Needless to say, we were extremely shocked at how rudely we were treated. I've worked in customer service and it is tough, but never a reason to be rude to others. It was our first time at the store and we did not see any signs indicating we needed to check in or anything. We even doubled back to the entrance to verify. How were we supposed to know this was procedure? Needless to say, this is our last time at the store and we will take our business somewhere else. read more

It's time to invest in some new ski gear and I wasn't sure about were to turn. I learned about evo through Yelp and from there, ordered some ski pants online. I decided to make a return at the store to check out more of their selection and with one foot through the door, I was hooked! Fast forward a couple of weeks and I have brand new boots and bindings from here and will most likely buy new skis in the near future. What set evo apart for me is the service. I was nervous to go in for a boot fitting because boots are expensive and I wanted to trust that I wasn't getting upsold for no reason. I really trusted the person who helped me out. He presented a few different options and took time to make sure we found the best one for me. As mentioned, I ended up needing new bindings too and had a great experience with the service shop, as well. How can so many nice people work in one place?! I made an appointment online for a boot fitting and felt very safe in terms of COVID throughout my time in the store. They have a stanchion outside and you have to be let in one at a time which ensures the store isn't too crowded. Parking can be found in the alley behind the store or via metered street parking nearby. There are different entrances for different parts of the store. Overall, I'd happily drive the 20 or so minutes to this store, rather than settle for the Epic closer to my house. Thank you, evo! read more

I appreciate having places like evo to actually shop in, especially for not inexpensive sports equipment items like skis and bikes. The experts seem to know their stuff and helped me into some new gear without hustling me for extra fluff. I wish the hostess was more proactive instead of passively waiting in the corner. (I didn't care for waiting 15 minutes before realizing there was a formal wait list. I also am not a fan of their parking "lot" (a well hidden nook tucked behind 4 bldgs). And the noise level in the store was pretty loud. In spite of the downsides, evo has good deals on good equipment. I'll keep going back. read more

They fixed a deep scrape in my skis within 2 days with great service and communication, and the pricing was as expected. The staff was great, and I'd return here for more ski repair needs (hopefully won't need more) read more

So me and my boyfriend drove 45 minutes to check this place out and we were fully ready to drop some $$$ on some new ski boots but we walked in and walked around for a bit without even being acknowledged by a single person that worked there. We decided to take our business elsewhere so it was worth our time and our money. Save yourself the inconvenience and go somewhere that appreciates and values your business!!! Especially when you're spending a lot of money!!!!! zero stars honestly read more

Willi and Frank were awesome in assisting me with a group rental... Logistics can be weird, but not for those guys! Fast, efficient, and friendly! Thank you for making my job so much easier! read more

Evo overall has a great website and some very competitive prices on many outdoor products. However I wouldn't recommend for more bespoke service such as ski boot fitting where I had a major issue with them. When I went in for ski boot fitting I definitely wasn't super knowledgable about what I was looking for. And I have a wide foot. So what ended up happening was the ski boot fitter just sold me 1 size up from what I should have been. I only confirmed this when I went to get the boots worked on and the guy at another shop in Denver showed me exactly what size I was (the size down). Now this sets up a crummy situation where I spent $300+ on the wrong sized boots. And there's only so much that can be done to improve ski fit unfortunately. So I may have lost $300 and gotten some sore feet with all this. read more

Cool store specializing in ski, snowboard, mountain bike, & outdoor stuff. Finally set foot in an actual store. I would always see great deals for gear online and was curious to see their store front. I was lucky enough to visit their flagship store in Denver. Not as big as I imagined it would be. They had a winter / year end sale going on. Lots of good deals but not as big of a selection anymore. Workers are really friendly. Overall great vibes. read more

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