I had my rv serviced. Parts had to be ordered. It took a week longer than was promised. Phone calls were NOT returned. I could not reach a live person to ask about my rig so I made five trips to the service center to talk to someone. Customer service is in the basement. read more

Jeana was so rude to me and my family when we went in there to look for an RV. So high pressure. Must be having a bad month or something. I felt so hammered, and my wife was nearly in tears the experience was so rough. Definitely would not go back. read more

We starting FULL TIMING almost 28 years ago (NOT A MISPRINT). From the get go we used this facility in Mesa for all our rv service requirements The old one, not the new facility that just opened in 2014. The first ten years or so they were on the money and repairs were made in an orderly fashion. Then about 12 years ago things started to go south real fast. Their labor rate went thru the roof and then some ! Last time I was there it was over $120,00 per hour. To make matters worst they started making a lot of mistakes and then arguing about correcting them. For example, I had them clean and grease the wheel bearings on all 4 wheels. Two days later we arrived in Mexico only to discover one rim was covered with axle grease. On inspection we discovered they had not replaced the cotter pin on that wheel. That could have been a disaster ! Another time they handed me a print out for my service requirements for the sum of $625.00, then at the end of the day handed me a bill for over $1300.00. THEY had made a mistake and I had to pay since the bill for the larger amount was correct. Still, talk about sticker shock !! Another time we ordered a replacement fabric for the awning THEY had installed. Three times we arrived to have the new fabric installed but each time when it was unrolled on the shop floor we found it was the wrong fabric or wrong length. True, their supplier had shipped the wrong item, but don't they check, especially after 2 errors ? The last time I was there I had called from Mexico to get a replacement tire that had blown near the border. We arrived a day later and they installed the new tire. Several weeks later I discovered the tire was the correct brand but the WRONG size. True, I should have checked, but aren't they the TECHNICANS ? Once we had them re-seal the edges of our rubber roof ($435.00) but got into a heck of an argument when I insisted on going up on the roof to inspect their work before paying the bill. This company has obviously gotten so big they have lost sight of their original mission. They talk a good story on the phone, epically the people in the main office back east, but it's all TALK ! Another thing that several others have mentioned. For a long time I sensed an attitude that I was lucky THEY were willing to work on my rig and boy, don't walk into the bay to check on things !! In the beginning they had a nice small lounge area where you could get a free cup of coffee in the morning. Guess what, NO MORE COFFEE. OK, so now I'm picking on them, but hey, if you can charge more than the local chevy dealer for labor, then you can take a few on the chin. One last thing, and here I'm going to try to sneak one past yelp. If you want honest and fair repairs done correctly with no fuss made to your coach or auto then check my other reviews. Take one minute and you'll figure it out. ADIOS CAMPING WORLD read more

We stopped in to Camping World of Mesa to see some RVs we'd researched. Parked the truck, began to wander around the RVs along the street fence. After a bit, a salesman (Mark Purdy) pulls up in a golf cart (110 outside), tells us to get in & asks what we're looking for. We told him upfront that we were just starting to look, and you could see the lights in his head/any interest turn off! When I told him we were looking at a particular brand's Palazzo & Challenger models -- which we were looking at near the fence -- he corrects me on the pronunciation of Palazzo, so I corrected him back, telling him it's pronounced differently in Italy. He then makes fun of my comment to a coworker as we're driving by him. (Really?!?!) Then, while we were looking at an RV, one of his coworkers took the cart we were in & drove away with our stuff still inside! (What the heck?!) Got everything back, but still... Since we had specific features we're looking for, Mark turned around & drove back to *where we started*, unlocked the coaches & left us there to look. He did not check back with us. Since we'd never been to Camping World before, this was a first impression shot at a potential customer -- and they blew it!!! We won't even consider buying ANYTHING from this place! You lost not only our business, but that of anyone we tell about you. read more

Buyer beware! If you like being age discriminated against CAMPING WORLD in MESA is the place to go. If you like being the CHOSEN ONE CAMPING WORLD is the place to go. Think you put money down to hold a RV think again! They are in this business to think that they rule the customer! Well think again. In no business today should the finance guy tell you "We want 25,000 dollars down, you need gap insurance, you have to have a bumper to bumper insurance for 450 dollars a month plus your RV payment of approximately 800.00 dollars in no means is this helping you out only themselves. Look at the A Class Georgetown XL they have on their site. Should have been driven off the lot two weeks ago but because there were so many inquiries on this RV and I was not "the perfect SALE" never took my deposit and sold it from under my feet. Funny thing is the RV is still there and price keeps jumping up and down. Go across the street to dess*rt Auto Plex they will take care of you with professionalism and YOU will tell them what extras YOU want. Enjoying my new RV read more

My husband and I went to this Camp World in Mesa after having a great experience with the one in Tucson. We went to Mesa because my sister in law lives there and has had several travel trailers and Mesa has a different inventory. Anyway we dealt with Jeana, a saleswoman, who started off nice enough but became a little pushy in that she wanted us to buy what she thought we needed. We finally settled on new, so now comes the real shitty part the contract. We were very upfront with her about how much we were willing to spend and what our monthly payment would be. We have excellent credit and she came back with a deal that was clearly not what we talked about. When we tried to explain to her again she was pissy about it. Finally we get what we want and initial the deal and were told they would get the financing finished on Monday. So Monday comes and goes and Tuesday at 4p I call and talk to the receptionist who was a bitch and said there wasn't anyone to talk to. She hung up on me twice and the third time put me to a number that just rang and rang. However, my husband called like five minutes later and she was so sugary sweet to him and put him right through to the finance manager. And of course for two days we have been trying to get ahold of Jeana but she isn't returning out calls or emails at all. So now the finance manager comes up with some stupid excuse about how the guy who is handling out stuff is out for his 30th wedding anniversary which is why no one has called us. He looked up our deal and it is for less time that we agreed upon and for $250 more per month than we agree up and this interest rate is 2 percent higher. So needless to say my husband drove down there the next day got out deposit back and we will deal with people who are way more professional than Jeana and Mr. Matthius. These people suck....customer service is terrible and they lie. Not to mention the fact they tried to sell us a Good Sam product that isn't even available anymore. DO NOT IGNORE THESE REVIEWS AS THIS PLACE IS A BUNCH OF FREAKING FRAUDS!!!!! read more

I think this might be the worst experience we have ever had with a business. We dropped off our 4 horse trailer with live in quarters at camping world for maintenance and to have the generator fixed. After it being there for a week and a half and not hearing from them, we give them a call. We get some big story about how they were waiting for our approval on repairs but after pushing more, we were told that the person handling it quit. So after getting that handled and about another two weeks, we are told it is done. After getting it home, we find out that we were charged over 3K and the trailer has more damage than when brought in. The generator still doesn't work, the overhead recessed lighting is hanging , the blinds that were suppose to be restrung are just gone, the tv is missing and the list is just to long. At this point, we are leaving in a few days for a two week barrel race excursion and can't take it back in. We are told to bring it back in when we get back and it will all be taken care of. We get back and bring it in immediately. Well almost two weeks later and daily phone calls to them and we are finally told that basically they couldn't fix anything and to come get the trailer. We are just bewildered that this place is still in business read more

I truly believe if I threw a bucket full of 100.00 bills at them, they would throw it back! Tried for months to buy a carry out sat dome that was sitting in their warehouse due to a "computer glitch" and finally bought one from the guy who moved into their old space and he had it on the shelf! Last week I was in PA 2000 miles from home and tried to get emergency service on my front end through that annoying lady on the web site who pops up and was not helped AT ALL! Good thing Mesa has about 100 dealers to choose from ! You can see the meltdown from the posts here that started good and are now ALL bad! read more

What a rip off these people are i took my coach in there on the 15th on november for generator service and for them to check entrance door air leak and why the furnace wasn't getting and gas, when i dropped it off they said they would be done with it the 23rd of november not to call them e-mail them for which i did and the only email response i got was the water valve was on order and wouldn't be in for another week ? I emailed back said there was nothing wrong with any water valves it my coach was in for the heater and gen service with no response back till i called the main manager then i told them im leaving december 7th on a trip and they said it wouldn't be finished so i went and took possession of my coach on the 2nd at a cost of $420 for a service on the generator and for them to tell me what i told them about my darn heater i will never take nor will i ever recommend them to anyone for repairs read more

I took a chance on these guys even with all the negative reviews posted on yelp. I kept thinking I had to go with a chain store in case I ever needed warranty work while traveling, but this location is really struggling in the service repair business. I'm new to the RV service culture being a new owner, but do not understand why they need to keep my vehicle for three weeks before they even get to the diagnosis? Seems like I could just keep my vehicle and bring it in when they are ready to actually work on the repair. I was given a date when they would get to the repair and the date came and went with no communication. A few days later I reached out to them...numerous times...before I finally got my estimate for the repair. I had a small piece that needed to be repaired in my awning and I was told I needed a completely brand new awning. I'm going to shop around more for an estimate as I'm perplexed this piece can't be replaced. I had them add some support straps to the plumbing and that repair was fine. However, due to the lack of communication and going far beyond what I was told when I would get my vehicle back I would avoid these guys. read more

Wow, This place was unbelievable - not a single person could answer a question about my 2014 Forest River Forester 3171 ds and they are a authorized dealership for this company. The help here was unknowledgeable and not very nice at all. If possible I would stay far away from this place. I was going to spend a lot of money here to stock up my newly purchase RV. I will wait until I find another camping world or RV store. Oh, just a side note, they probably don't care about any of their customers- you can see by their reviews. -10 STAR!!! read more

Worst customer service you'll ever find in any industry, anywhere. Terrible. Go anywhere else.

Went in to look at buying a tt. First time in the young sales guy ask us first if we were planning to buy, when we said we were just starting our search he pointed toward the direction of where the tt were and walked away. Second time the sales guy was ok but told us our current trailer was worth $4k trade in and when we told him we would sell it privately he said it wasnt worth more than 6500$. We sold it for full list price, $8900. We found a trailer we liked but they would not meet us where we wanted to be. His response was dont let a few thousand dollars keep you from buying the trailer. He let us know that they had sold 6 or 7 trailers that day so apparently they were not going to be flexible. I called the Fresno camping world and the sales guy there was garbage. No customer service. I told him which trailer I was interested in and that I wanted to be at about 150$/month. He ran my credit and called me back later and said because my credit was not great he could do it for $300/month. I secured financing elsewhere with my 740 credit score and called them back to tell them I was paying cash. He never bothered to call me back. Regarding the service at this Mesa location, its honestly pretty bad especially at the parts department. Everyone looks unhappy and just not willing to provide a basic level of customer service. What the heck is wrong with these people!!? It was a blessing that this deal did not work out because it allowed us more time to search and rule out the aluminum sided trailer to go with the fiberglass. Several weeks later we ended up buying a 2015 Dutchmen Aerolite 282BHS for 8k less than the original 2015 Starcraft 27BHS that we looked at. Plus the Starcraft trailers they were selling there appeared to be all broken into at some point because the window frames had vertical cuts thru them and were glued back together. In order to replace a broken window the frames need to be cut to slide out the old window and put the new one back in. I know because it happened to me. I asked the sales guy about why the manufacturer would sell units that looked like this and he shrugged it off and said he didnt know. The sales team and sales manager really dont care. Once you sign the contract, good luck! Do not buy a tt from them! read more

Horrible experience. Sales manager yelling and screaming at my parents when they realized they couldnt buy the more expensive rv. Dont know why my parents still bought a used rv from them that took them over 40 days to fix when they paid for it in full. Then when they get it home the slide hydraulic resevoir is leaking. Camping world was worthless it was as if my parents bought a private party rv and threw in 10k extra and then paid tax on top of it. Service dept is independant of cw so im not sure what cw i s other than an overpriced middle man. I would stay away from this place. I did contact corporate but have yet to see any action or compensation for dragging their feet on the suspension repair which btw cw tried to say all rvs have ecessive steering wheel play. This place is a scam, everyone should be aware and avoid them. read more

The service part person was rude and had a bad attitude. We will go to the Internet for parts next time rather than making the drive. The two stars was for the nice selection of things in the store. read more

Went in to buy a new Pullrite Automatic fifth wheel hitch for my truck. Dave was real helpful and contacted me with pricing the "next day". I thought of checking with two others local businesses for pricing and delivery before Dave got back to me. Glad I did. Guess what Camping World even with my GS discount was 15% higher then both of the local dealers. The local dealers delivery and installation dates were both one day and Camping World "hoped"to have it in a week. Not Good...So much for big box stores being able to help you better. read more

Sunday we went to camping world in Mesa, AZ to look for a toy hauler. We were greeted by Ryan who was great and took the time to show us around the lot. We then came across a used 2006 toy hauler. He told us they had it sold but the deal fell through. The people were going to try and get private financing the sales manger then told Ryan there was a very little chance these people would qualify. Never were we told the party had a deposit down on the trailer. We were under the impression the trailer was available. Fast forward almost 3 hours where we come to a agreement on price. We ask Ryan so dose this mean the trailer is ours if we qualify? Ryan says yes! Not once were we told that this trailer might be sold to another party or that we were a back up deal or that the other party even had a deposit down. This VERY Important information was NEVER relayed to us. We were under the impression that the trailer would be ours if we qualified. If we would have know this we would have never authorized Camping World to run our credit or give them a down payment. We would have simple requested to let us know if the deal goes through or not and we will talk then. Here we are Wednesday afternoon and we are just now finding out about the situation from Ryan. We spoke with Sales Manger Kent Wheeler to express our disappointment and how i feel we were taken advantage of in this situation and how badly this makes not only them but the company look by not being upfront with the all the details and misleading us about the current deal. We spoke with Ryan a few times after regarding the situation. We asked for a copy of any and all paper work we signed and was told that they can not scan it to email it to us and that we would have to come down for the paperwork. When speaking with Ryan about the situation we went around in circle about what had happened. I also got Ryan to tell me that maybe in the mix of his excitement for the deal he did not explain to us clearly about the situation and took blame for that. He then proceeded to tell us that he was being talked to by his mangers about the situation and what he should have done differently. At the end of the day we still feel completely used and heartbroken over the experience with Camping World in Mesa, AZ and how they do business. We can only imagine how many other people have been taken advantage of at the company. Being up front and honest and having good work ethics will go along way!!! We will not be doing business with them as we are completely devastated over the situation. I would like an apology from the Corporate Office and we would also like for them to recall the credit pull as we were given misleading information and would have NEVER authorized for them to pull credit if we would have know the full information that was withheld from us. read more

Just got home form camping world! Wow what a joke. Back about 5 weeks ago we were given a $20 gift coupon form the sales department as a good will jester for 8 trips down to the store to resolve a problem. Ok now to give them another try we went into the store an bought a set of sheets. $33 after the $20 coupon for merchandise. Now comes the fun part. The sheets were such poor quality and smaller than the dimensions posted on the package. We returned them for a refund. Was going to buy $20 in rubber seal conditioner in exchange for the $20 dollar coupon. Was told that they could not do that because the coupon was already used for the sheets that I just returned. After about 10 min. of arguing and trying to explain that I was just going to exchange the $20 toward the sheets for the seal conditioner. They told me that there system could not do that. Finally got the $33 back for the sheets. And I got nothing for the $20 coupon for the crappy service. Why would any body do business with this company. NEVER AGAIN! read more

do not take your rv there....especially if it's an older model....they are rude, unprofessional and left a voicemail on my husband's phone saying they don't want our business!!! so bye bye! nobody should bring them business then! what jerks!!!!!!!!! read more

My first stop there today. Fantastic inventory, great pricing and unbelievable customer service from every member of the staff. I did not believe this kind of service still existed. read more

I would give them a 5 if I were reviewing the awesome support I got from the regional service Director. I went to the main street location to have repairs done on my motorhome. Bottom line, the communication was awful. The tech who works with you did not communicate with me. The repair tech did repairs that a 10 year old would do. The workmanship and quality of repairs was way below standards. After nearly having my rv a month, I found many things not fixed, the carpet was all greasy from walking all over it with greasy shoes. Never did clean. I had to do it myself. Service manager a joke, he was told everything and basically, disregarded my concerns. Basically backed his staff. Very incompetent. Had to have the repairs corrected at La Mesa Rv. The only shining experience was the great communication style from the Regional Service Director, Russ Hunt. A quality individual with great communication skills. Listened to my concerns. Said he'd take care of me. And Mr. Russ followed though and made all his promises come true. He took care of the repair bill and I would highly recommend that if you ever need someone with Professionalism, Great Customer service skills, Seek out Mr. Russ. He proved that great people do still reside at Camping World when you need them. Bill read more

This review is for the service dept. We are traveling from CA and needed an oil change for the generator. Made an appointment for 9:00am and slept in the parking lot to make sure we were not late. At 10:30am our rig was still sitting outside the bay, waiting for service. I asked when they were going to get to it and was told "they are working on it right now", which was not true because it was still parked out front. When I pointed this out, someone came around and picked it up immediately for service. I guess I should have prompted them to get started sooner...i t is 11:30am and we are still waiting...this our last day in town to spend with family and I'm in the Camping World parking lot for half the darn day. There are a ton of RV dealers on this same street; you might want to try one of them instead of this location for service. Now I see why their average rating on Google is 1 star. read more

Well, I'm climbing on the "don't use Camping World for RV repairs" bandwagon. We went to Camping World on June 27th and met Robert Dealy, a very nice Service Advisor. We told him the repairs needed for our RV and he gave us an appointment for 2 weeks later on July 12th. When we arrived on the 12th we met Matthew, another very nice Service Advisor. Matthew walked through the RV with my husband to see what needed to be done, took pictures of the RV and wrote up the service order. We were told it should be ready that Friday but Robert would call to confirm. When we didn't hear from Robert by Thursday we decided to take a ride to talk to him in person. When we arrived we drove out to the back and low and behold, there was our RV in the dirt lot waiting for service. We drove around to the service department and asked Robert what was going on and how much longer will it take. He spoke with the Service dispatcher and she said that she would get it in later in the day and start the diagnostic. Robert said he would give a call the next day but we didn't hear from him so, again we drove down, and again the RV was in the same exact spot never moved. We drove over to service and spoke with a different Service Advisor, again very nice. He called back to the dispatcher and she said the RV was in the bay and had been dispatched to the service tech and he would be working on it shortly, REALLY??? How is that going to happen when we just saw it in the dirt lot! Once we heard that we just said give us the keys we'll take it somewhere else. Now we don't mind leaving any of our vehicles at a service place but being outright lied to is something we can't stand for. This review is in no way to say that the Service Advisors are to blame for this lack of service. It falls on the responsibility of the Service Manager to get his team organized. If you're that busy that your service techs resort to lying to the customer, hire more people. Camping World Mesa, AZ is overworked and understaffed. read more

I just bought my first motorhome and i'm thrilled with it !!!! my salesman , Jamie, was fantastic !!! as a single older women it was nice not to feel pressured , he explained everything so I could actually understand it !! I was in a few times before I made up my mind and he was very patient. I needed to change my pick up date and Jamie not only made sure everything was taken care of( i had them install a solar panel and vent covers ) he came in on his day off so he could be there when i picked it up !! Steve did my walk through with me and he was great , knew everything about the rv and answered all my questions, i never felt rushed. everyone i dealt with was friendly and willing to explain things to me. i would definitely recommend this place if your looking to buy a motorhome !! thanks to Jamie i had a great experience buying my first rv !!! read more

My fiancé and I have been looking to trade in our old travel trailer and purchase something more up to date. I've been looking at the Camping World website and have been extremely disappointed. They refuse to give vital information about trailers/RVs they're selling. I mean, how hard is it to tell the length of the trailer without having to give all of your information and have a salesperson call? How can anyone expect to find an RV/trailer dealer in this town? blech... read more

My husband called their service department 2 and a half weeks ago and left 2 voice mails with Lexi to call him back to schedule a service. We are still waiting on a call back. He gave his cell phone number and waited 24 hours between phone calls and nothing. Called a 3rd time and told the operator what was going on and she said she would run the message out to Lexi and have her call - no call. Took the RV to a competitor and we are extremely happy with their communication and service. This is not the first time we have not been called back. Last summer we needed a part and so left a message with the part's department - still waiting to hear back. Ordered the part from a competitor who even sent the part to us over night because they knew how crucial it was to get the repair done. Guess Camping World has enough business that they don't need ours except for shopping at the store. Shame because they previously repaired our RV and did a great job, but after not being called back we won't go there again for parts or repairs. read more

Be careful. They make appointments for service and your RV doesn't go into the shop for weeks. They don't return calls and most of the time they don't answer phones. read more

Purchased a MH there. Had some problems. They are responding and trying to make it right. Hopefully they will follow through.

Went to Camping World 2 days ago, had to pick up a few things for the rv. The customer service and pricing at Camping World is excellent. I would this place. read more

I purchased a Thor Tuscany AT 45 on Oct 10, 2015. I was told that service through a Camping World Store is the best because they give you THE ELITE card. Do not in anyway believe this nonsense. I went to a local Camping World in Vacaville, CA and I was put at the end of the line. There is not such thing as Elite service. We had to wait 4 weeks for an appointment, and then we were told that they would not do the delivery work as it was not their store. Also, the warranty work that needed to be done was another BIG issue as well. We had to leave coach their 3 to 7 days just to determine what the warranty work was, then they would contact Thor and get permission to do the work. All told the coach would be in their hands for 2 to 3 weeks. Do not believe a word the salesman tell you regarding Elite Status. It is not true. OR other branches do not consider it a priority. Either way I would never recommend buying from Camping World. I did get a good deal, but what is a good deal if the selling dealer will not return telephone calls or letters regarding these issues. If I had it to do over, I would NEVER purchase from CAMPING WORLD. read more

Once this business gets your money, that is the point when the friendly customer service ends. We recently bought a travel trailer. As first time buyers, you can imagine our excitement with our new "home". When we took initial photos of it on the day we decided, we had noticed that some pieces were missing at our final walk through. We noted them and were told they would be ordered. They called shortly after indicated the part would be shipped to us via FED EX. That was two weeks ago. When I called to inquire on the product, which I had not yet received, I was met with annoyed staff who stated they had no idea what I was talking about and would get back to me after they researched the issue. Of course, the call did not come, and I continue to inquire. Get everything in writing and write down who takes your call. read more

They are horrible. Please do not purchase from this place. They have had our 2016 brand new travel trailer for repair, of a drawer, for over 1 month. No phone calls, nothing. I would never purchase anything from this store. The entire experience has been a nightmare. I normally don't post comments, but in the case I had to. DO NOT SHOP THERE. read more

wish I could go lower on the star rating. Moved from California where service at Camping World Roseville was fantastic. Brought our Thor ACE to this location @ 3x since we moved and each time was an adventure in rudeness, incompetency, frustration and waste of time and $$. Lost and missing parts, battery drainage, incomplete maintenance when said it was complete. Unreturned calls. The worse customer service. Searching for another place for annual maintenance issues. read more

Went to Camping World in Mesa and bought a Splendide washer/dryer. We wanted it installed with the vent and pan. Parts person was great. Had every thing in stock except the pan that he ordered. He then sent us to service to schedule the installation. Met Mat Archuleta, service advisor. He set up an appointment about 1 week later. Because we were about an hour and half away, we parked in there overnight lot. Checked in at 8am, told Matt we were full time rv'rs and really needed it the same day. He said he would try his best to finish it. It was finished at 2:30. Matt is the best service advisor we have run into. The very best service. Thank you. read more

We purchased a RV from Desert RV and were so unhappy with the whole experience including the RV. We thought we would see if Camping World could help us get out from the horrible RV we purchased. The sales rep we spoke with was Dave and he was truly interested in our needs. He was not pushy but actually seemed concerned and wanted to help us. After giving our info and explaining what we needed Dave went to see what could be done. Brian came back with Dave and to our surprise we're so honest and didn't try and wrangle us into a RV we could never get out from under if we choose to upgrade with in the future. They explained that the thirty thousand dollar RV was only valued at fifteen. So thanks to Desert Rv we will be stuck with this horrible RV. Lessons learned. In short we will go to Camping World in the near future because of their honesty and integrity they showed us. Thank you Dave and Brian for showing there is true businesses out there. read more

Omg! Beware. The first day we went this young guy didn't want to doing work for us. Such as talk about our trade in or what financing was available. We found a trailer that we liked. But, we left because the salesman was bad. We, went back two days later and got a different salesman. This time he was willing to work with us. What a joke. Our trade in is worth between $28,000.00 to $34,000.00. They told us they would pay off our trailer. The trailer we wanted was $57,140.00. The best the could do was $693.00 a month for 180 months. Figure that out! Over 180 months that's over $124,000.00 ya right! Ya, they where trying to stick us with like an $80,000.00 long story short they will rip you off! Our son bought a trailer at Camping World in Avondale. Charged him double sales tax! When he confronted them the basically said to bad! Professional Rip Off Artist! Just be very careful! Look other places! Better deals out there! read more

My husband and I stopped in at Camping World to check on Good Sam Roadside Assistance coverage for our travel trailer for the trip back to Arkansas after a nightmare of a trip to Arizona a couple weeks earlier. While there, on the spur of the moment, we decided to look at some class A's and C's. We had dreamed of having one for years. We had Joseph and Jamie as our salesmen. They showed us a couple class C's but they were not what we were looking for then Joseph said there is a class C that he had shown the day before that was in our price range. Well, he showed that to us and we fell in love with it. We decided then that our search was over so we started the paperwork on it then. Joseph and Jamie were both excellent at helping us our on our purchase of the motor home. After we purchased it, we had occasion to talk to Joseph and ask him some things and he got the information for us and let us know. Even after we got back to AR, I sent him a text on a question on the coach and he replied promptly. I can't speak highly enough of the customer service we received from Joseph and Jamie. It was some of the best customer service I have ever received. The whole purchasing experience was painless and pleasant. Everyone we talked to there was very friendly and courteous. We could not be happier. Major thanks to Joseph :) read more

Need to rent an RV? This is the place to go! I've rented from other places in the past, but NEVER have I been treated so respectfully, so helpfully, so... enjoyably! On top of that Camper's World's weekly rates were the best in town. This was the first step to a fantastic vacation. read more

Sold me a membership with a promised rebate coupon of 25.00. After staying in a campground that qualified I mailed in the coupon. Six months and several calls to Good Sam Club Never received the rebate. Will not continue doing business with these Fraudulent company's read more

Purchase a new awning online last year for our 18 foot trailer. At that time we were told it would cost $150 to put it on and tension the springs. The sent the wrong size awning. It took a couple of months and many phone conversations to get the correct size. By the time we received the correct size awning it was end of season so we waited and when we called 6 months later we were told it would be $200. So we took the trailer down to have the awning put on and they called and said it would now be $327, labor only to put it on and tension the springs? We choose not to have the work done and drove back the 50 miles to pick up the trailer. We will never go back....... read more