Ive been a customer for what feels like about 6 years now. I mostly use their service department to care for my motorhome. Are they perfect? No. But take a drive up and down Main Street and find one that is. I used (and was abused by) no fewer than three service companies along Main Street before I found AZ RV Supercenter. One company (just to the east of them) repaired my generator to gas tank connection only to leave me stranded just hours later leaking gas in a Costco parking lot. One charged me so much for minor repairs I had to take out a second mortgage on my home and get a part time job. Is it sometimes hard to get a hold of the service department? Yes. Are they always exactly on time to complete the work? No. But the mechanical world of RV's and coaches is as unpredictable as any industry and the more thorough they are, the more time it takes to handle concerns. The more time it takes to handle my concern, the more your concern is pushed out into the future and vice versa. Above all those things I want honesty and fair pricing. I get that with these guys. I've learned to give RV service people a wide berth. I give 7-10 days longer for repairs than what I think I should allot and I have never been disappointed. I don't drop off my rig the week leading up to a holiday and I don't make unrealistic demands. I want them to be thorough and if, as is often the case, they find something wrong that wasn't part of the original issue I want it addressed for safety and peace of mind. Anna Marie runs the service department. You will recognize her as the one who gets things done. Nobody busts their butt more than that woman and it would be wise if you brought her flowers and/or chocolates routinely because she is so valuable to the process. Once, while at NASCAR, we blew a water pump on day one and had no idea what to do, so I called Anna Marie. She just happened to have a mobile unit working NASCAR and (although they were booked) within an hour she had the guy installing a new one in my rig. I expected to pay standard NASCAR gouging fees for the new water pump and they charged me what they would have charged if I would have brought it in to the shop. How's that for service? I have yet to deal with anyone who provides more honest service with similar pricing and I've been to a large handful over the years. Thank you Anna Marie and crew! read more

Terrible place beware this place is horrible at everything they do. You get the run around and never an answer. They're pretty good at the shuffle sales farming techniques to lure you in for the for the Kill, Buyer Beware, Seller Beware.... This RV has been sold for months but they leave it to lure you in and BOOM, they got your information... read more

Arizona RV Supercenter - An old ad that was sold a long time ago ... - RV Rental Near Me - Mesa, Arizona

Saw some campers online but weren't on -site when went down. Walked around the lot and didn't see a soul. When we walked to our truck, someone came out. Salesman said told us that we'll have a hard time finding a camper in our price range. Wasn't too interested in selling us a travel trailer in $30k range. read more

I traveled all the way to this so-called "supercenter" based on the positive so-called reviews and the seller's so-called statement on their website that they have a "large current inventory" of Class A & Class C motorhomes. Please look at the photo I took of their sales lot when I arrived today. THIS is their "large current inventory". Mesa and the surrounding communities probably have more RV dealers than most places in America and even the tiniest dirt lot dealer has at least several dozen units on display. But not at AZ RV Supercenter, come on, ONE RV? What a waste of my time coming here, how is it even possible that there are people reviewing this place? read more

Arizona RV Supercenter - THIS is their large current inventory - RV Rental Near Me - Mesa, Arizona

Didn't have rv parts or accessories o was looking for. But if you want to buy and rv, this might be ok. Nothing personal.

As we are pretty new to RVing I was worried if we could get appointment fairly quickly and how much the work would cost. I've read horror stories on line. Anne Marie was very helpful and got us right in, the work was done pretty quickly and we thought reasonably priced. The customer service was excellent - nice people to deal with! read more

I just purchased a travel trailer from AZ RV Supercenter and they are the utmost in professional. It was handled with courtesy and any little glitches were dealt with (that's how you can *really* tell a business's professionalism) from beginning to end. Lisa was amazing and the owner, who I never met personally, all handled my concerns with care. I wouldn't hesitate to work with them again. read more

It has been a couple of months since our oil change and generator in our coach. We wanted to thank Ann Marie for getting us in right away. We are fulltime RV'ers and we do appreciate good work and customer service. I ran my own business for years, and customer service is #1, Ann Marie is it!!!! The crew is also very helpful and meticulous. Thank you so much once more. R&R Monaco read more

Anna Marie was very nice. She went above and beyond in trying to find a part that would work for me.

We recently purchased a new toy hauler and wanted a bed lift system installed, something that is typically done at the factory but in our case it wasn't included. We first tried working with Camping World...what a mistake. After meeting with the service reps at Camping World and being promised that they were working on getting the required info from suppliers, etc to be able to order parts, there was not any follow through. After 2 months of waiting and 4 trips to meet with them in person we finally gave up on them. There was no follow through from Camping World, and they had nothing but excuses. We will never go there again for any kind of service. After searching the Internet for other places to go, we ended up choosing Arizona RV Supercenter. Being a little apprehensive based on the negative Camping World experience, we were very happy with AZ RV Supercenter from the first time we walked in the door. The place has a small town, family ran business aura about it, and the employees will actually talk to you with a smile and give you a sense that they truly want to take care of whatever RV issues you might have. From the first day, we interfaced with Anna Marie, and we can't say enough great things about her. She would continuously call us with the status of our modifications, and we always knew how to get in touch with her if we had a question or wanted to retrieve the trailer for a quick trip while we were waiting on parts to be delivered. In addition to installing a bed lift system in the back ( which they had to interface with suppliers that were generally unhelpful), they also designed and installed a custom screened in room that we can use to enclose the back of the toy hauler when the back ramp door is opened and held up by cables to make it a deck. All in all, the service at Arizona RV Supercenter was excellent, the prices were reasonable, and we would highly recommend them to anyone that needs any kind of RV service or modifications made to their trailer....and by the way, they rent and sale trailers and RVs as well. read more

Had some Electrical issues with our touring RV and they fixed the issues within minutes, washed down the rig and trailer and we are off in no time at all. Great service, super nice staff. Would recommend this place to anyone touring in an RV or Bandwagon. It's 1/2 a me down the road from THE NILE THEATRE. read more

Did warranty work of over $2000 on my RV and broke the item and would not stand behind fixing it even after I spoke with senior management. Steer clear!!! read more

I attempted to reach their service department 3 times in 2 days and never received a returned call. I tried to reach them twice by phone and left a message after the phone rang many times and rolled over to the main number. They took a message but the service department never returned my calls. I then tried the service request form on their website and still have not received a return call. So I'll just take my money elsewhere to get my repairs. read more

This is an RV rental & sales company that has an actual repair facility on site for any type of RV service. Our RV's wheel bearing seized & lost its tire on the interstate, 60 miles north of Phoenix. We needed new axels, wheel bearings, brakes, tire, hub & bodywork. This is the only RV center that could & did take our RV & was willing to help us. They had a technician wait for us & make sure that we were ok & settled. No one else did that. 14 phone calls from the side of the interstate & that many "sorry we can't help you!" Anna Marie was calming & very helpful during our time of need. The whole crew has taken excellent care of us during a very dark hour. We are from out of state & live in our RV. They were all genuinely kind & caring. Thank you! read more

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Drove out from California to look at a trailer that we did not end up purchasing, it didn't end up being the right one for us. But prices are good, Lance was really helpful, gave us a video tour before we drove out was not pushy and gave us a lot of info. We are still on the hunt to find that perfect trailer for our first purchase but if you are local, check it out! read more

I appreciate those service personnel repsiring my water tank on such short notice Thank you read more

These guys are better than many. Unlike many RV places I have dealt with, they are honest and do what they promise to do. On the first visit this place got me in and out faster than I could even get an appointment from my dealer who was telling me there was a 6 week backup in service. Anna-Marie keeps that place going strong. Second time I took it in they did take longer than predicted and they were difficult to get a hold of during the work day. I fear they will get (or already are) too busy and popular by being so good. read more

We had a problem with our camper leaking, and I thought we were in for a big repair bill, since it appears that the previous owner 'bumped' the top front end at some point. We were passing through Phoenix in a rainstorm, and stopped at the Arizona RV Supercenter. Chris F. examined the camper, and fixed the leak within 10 or 15 minutes. There was no charge. What a pleasant and welcome surprise! Chris F and the other staff got us in quickly, were pleasant and courteous, and took care of the problem, and sent us on our way. I couldn't be happier! read more

Service department great. Took our RV in for check on the refrigerator, They had it checked out and ready to go in just 2 days. Also had it washed and it looked great. Very professional and friendly. Will be using them for all our RV service needs. read more

Great customer service ! They are creative. Thanks Anne Marie and Wade read more

AZ RV Supercenter had a lightly used RV/Toy Hauler that was exactly what I had been looking for for months. Since I was 200 miles away I inquired via email and received a response quickly. They were not pushy and answered all my questions. A friend went to check it out for me and said it was indeed in great condition and "lightly used" per the info on line. I did a lot of homework and research to determine what I felt was a fair price on the vehicle. Kyle was great and we quickly negotiated a price over the phone. I drove the 200 miles to pick it up and the technician went over how everything worked in great detail, which I appreciated. The tires had great tread but were several years old. By the time I arrive at my destination, 200 miles later, I went straight to Discount Tires to have them balanced and checked out. Discount discovered that between the age of the tires, the heat (110 degrees when I left Mesa) and the trip itself, the tires were starting to separate. I ended up purchasing 5 new tires. Here's the amazing and impressive part - I emailed Kyle about the tires and stated, even though I did sign a buy "As Is" agreement, I felt I should be reimbursed for the tire purchase. Kyle discussed the situation with management and they sent me a check for the tires THAT SAME DAY. I was ready to do battle but Arizona RV Supercenter did the right thing immediately. What a pleasant change from the way many business operate these days. I am not easily impressed but I will recommend Arizona RV Supercenter to everyone I know for sales, rental, service and parts/accessories. Kyle was great to work with in the sales dept. He stayed in touch with me, answered all my emails and phone calls in a very timely manner, and went to bat for me with the tire issue. Very Impressive business! read more

We took our 1999 Chevy Silverado in to Arizona RV Supercenter because our camper shell was leaking between the shell and the cab of the truck. On a summer trip to the east much of the contents got wet due to this leak. I wouldn't have even know this business existed except I discovered them while walking down Main St in Mesa one day. I walked in and asked if they would do a little job like mine since it appeared they just worked on and rented the large RV's. We were very frustrated with this problem because we had already had it in for repair at Little Dealer Little Prices in Mesa. They charged us much more, and it didn't even fix the problem so decided not to take it back there. Arizona RV Supercenter completely fixed the problem, and all for only $100. I can't say enough good things about this business. read more

CHECK BBB, NOT JUST YELP. At first everything was great, the employees seemed nice and eager to help. My rig was there over THREE months, and the time table was only the start of this. I was charged over $3000 for work never completed, or had to pay for work to fix theirs. Not to mention hotel costs after I took it back when it wouldnt pass emissions, and more hotel costs while having their work fixed. I have tried to resolve this w/the owner Mike, who yelled the entire conversation after I was polite, interrupted me after asking questions, and even yelled "I dont have to listen to you," AFTER I sent photos of the original parts still on my engine, the tears in my silicone when my roof was to be resealed, the satellite & antenna my tech broke after placing my rig in the rain to test for leaks, after which it hailed.. "Im not God and can't predict when ice will fall from the sky" said Mike. Nevermind that he is responsible for his employees. The new ignition wires I was charged for werent replaced, I just had to do that. My tires were installed incorrectly, causing an oil leak at the wheel seal, and put our lives at risk by also causing a flat duelly tire because the valve stem was not secured and ultimately flew off. Both my engine AND tire work were sent elsewhere- I paid AZ RV Supercenter however, and instead of asking me to help them get their money back by writing a letter/sending photos on their behalf, I was again yelled at and my pictures quoted as "not sure they're authentic" so I'm also a liar apparently. I was going to let the tire thing go until I realized how much other work was NEVER done. I was also charged $121 for an anode rod I never asked for or authorized considering I didnt know what it was until I had to replace my water heater, let alone could do it myself. I was charged for new headers, but mine are clearly still original, and dont need to be replaced. I was charged for an oil change, but my mechanic said my oil was too black to have been changed less than 400mi ago. Had their offsite mechanic been technically trained for MY engine, he would have discovered my alternator was bad, motor mounts busted, hardly any trans oil was present, gas tank wires switched, brakes couldve been fixed with a power steering pump, wrong carburater on my 440, steering couldve easily been fixed by tightening gear shaft, and the list goes on. I find it hard to believe all these 5 star reviews are legit. I would have gladly taken it elsewhere had I been told they wont work on it because its too old, just like La Mesa RV told me. All the interior work was done well, maybe because that was what they knew I'd notice. I dont care why, I want this resolved and want others to be aware of what happened and how its being handled. Now, I am jumping through hoops to get ahold of the owner to schedule an appointment to see this "very, very busy person" because they wont answer my calls. I was told to communicate by emailing Lance when I told him they wont answer.. And I have, 2 days in a row, with no call back to make this appointment which I have to drive BACK to Phoenix for, just incase I'm making all this up. read more

We saw that this evening service center had a four star rating. We found it to be very pricey compared to the numerous times we have had it repaired in the past and we were promised it on a Friday morning and did not get it back until mid-afternoon after going there as we could not get info over the phone. We would not recommend it. read more

Wade was a very knowledgeable salesman. Wade educated us on RVs during the process. I think this place would provide good maintenance on an RV and sell you something without lots of broken items. My husband and I bought elsewhere because we found a used unit that fit our needs better. Wade was a great start, and what we learned after going to many locations, is this location also specializes in servicing RVs. We will happily take our RV for service here. (Not where we purchased from) read more

These people really know what they are doing. I took my toy hauler in there after a towing company dropped it of the hitch. All sorts of problems. Everything was fixed perfectly. Some of the fixes were done better than it had originally been manufactured. Their attention to detail far surpassed my own. Really impressed and I'll be back for sure. My only regret is that I didn't find them sooner. read more

Ron and I live full time in our RV. We are traveling with our fur-kids (2 dogs and a cat). Our home base is Michigan so when we needed a check of our fifth wheel and some minor repairs we needed a vendor here in the Phoenix area. We decided to try Arizona RV based on other YELP reviews. Was that an OUTSTANDING decision!!!! We set an appointment for them to take a look at the coach to see if parts needed to be ordered. Nope... nothing to order. We had arrived at noon. Ann Marie made up the "to do" list. Chris started on the work immediately. The list was lengthy so we needed to stay the night. What to do with 2 dogs and a cat?!?!?!?!? Stay in your unit Ann Marie suggested. WOW! They filled our tank with water and hooked up power so that we had all the comforts of home. 2nd day... everything is finished at 2:30. Should we leave? Ann Marie made a scrunchy face and said that we would be stuck in traffic for hours... why not stay another night... they would dump our tanks in the morning... turn us around so that we left by the most convenient route and off we go first thing in the morning. Could we have asked for better service? Not on your life!!!! We will always return to this company when we are in the area and are very grateful to those who came before us who recommended the Arizona RV Supercenter service department. read more

Moved to Az from Northern California where we serviced our RV at Camping World Roseville without issues. After moving, tried Camping World Mesa a few times. The worst experience and service. Began the hunt for replacement and tried Az RV Supercenter. Feeling more comfortable bringing the RV in for service after the bad experience with CW. Very happy with the personal attention and work performed at Az RV Supercenter. read more

Great service! Fast, friendly, helpful - this is the way all RV places should be run. I used to take the rig to the huge RV dealer in Mesa down Mesa Drive. But scheduling a repair was awful - maybe they could take you in three weeks. But no more - Arizona RV Supercenter is where I'll do all my business from now on! The only complaint is that they need a more clearly marked entrance. read more

Brought my RV in to have the transmission filters changed and new fluid along with the fuel filter. I had the filter with me so they changed it. They had to go get the transmission filters. They put the new transmission filters in with out adding the transmission fluid. I picked it up drove around 20 miles got out and checked the dip stick there was nothing on it. So I called back and they rushed someone to add 1.5 gallons of fluid. Called in and talked to the manager and the owner." We made it right we rushed out to add the fluid any damage done is speculation" The owner said mistakes where made. So he offered a 10% refund and then a 20% refund if we don't give them a bad review. BBB gives them a D- as well watch out if you plan on getting your RV serviced. read more

Our motorhome frig was not staying cold enough so we took it in. We had the frig replaced 9 months ago somewhere else, and it seemed it was always running loudly and never was staying as cold as it should. They tested it and it was actually operating fine, but the technician took the initiative to actually pull it out to check the installation. Well, it had been installed without the proper insulation around it and that was creating the problem because there was always a cushion of hot air around the frig - it was just working too hard and still not getting cold enough. We were on our way to an RV Park for an extended stay, and our Arizona RV Supercenter appointment was our first stop in Mesa. So the technician put it back together and we went to check into the RV Park. About a week later they had all the parts in, so we got a morning appointment and took it back in and they reinstalled it properly in a few hours. The service and follow-up was excellent, and we will definitely go there again whenever we have any RV problems while in the Mesa area. read more

Great company to work with, especially the service center. I have brought my 2007 Gulf Stream Motorhome in several times for upgrades and repairs and they were done well for much lower prices than the other guys. Anna Marie and Chris have been great to work with. Always positive and communicative. read more

We needed an RV last minute for a weekend family trip. Called them at 3pm on Thursday afternoon via a referral, not only did they get me an RV unit I got it and was out the door by 5pm! The 2017 C-Class RV was clean and ready to go! Staff was most helpful and we had a blast in the Rim Country! Return was neat and easy too. I will refer all I know to this Place. Huge thanks to Lance and the Staff at AZRV Supercenter ... Class Act!! read more

We have been to the Arizona RV Supercenter 2 times now and plan to return as needed. My husband does most of the work on our 35 foot motorhome but sometimes repairs are bigger than the 2 of us. We first visited in March of 2017 for an engine tune up, fluid changes and routine service on our genset. They got us in, did the work as stated, and we got our home back with confidence our engine and genset were ready for the next long leg of our journey. As we headed back from the East towards Arizona the motor for our large slide failed. We were able to locate a replacement motor so first called the Supercenter to see if they could install it if it was shipped to them directly. This was late September, 2017. They worked with our travel schedule and we arrived as they opened. We live in our motorhome and have two indoor, very timid cats. It was also a 90+ degree day and I was worried about the cats becoming over heated and the fridge defrosting. We shared all these non-mechanical issue with the office managers and they said "no worries!' They would do their best to finish the same day, and that our motorhome would be plugged into shore power so air conditioning and the fridge would both be functioning. They also said that if the repairs stretched into the following day that we could spend the night outside their lot. Wow. Just WOW. Regardless of where we travel, we plan to return to the Arizona RV Supercenter again and again. Thank you Anna Marie and your co pilot in the office and all the mechanics. read more