I stopped in very briefly to see if they had any pet mice. The store was clean, well-stocked and…read morewell lit. Very attractive and mostly focused on dogs and cats. When I asked the young woman at the front desk if they had any mice, she said, "You mean, frozen mice?" I said, "No, like for pets." She said unfortunately they do not. So they might have frozen feeders but no live mice. Anyway, I'd stop in again if I needed something I thought they would have. They're in a convenient strip mall just off the 101.

First time Dog Grooming for my Labrador. 20% discount was a nice surprise at checkout! Opted for…read morethe additional treatment with CBD shampoo, he has been soft as ever for a week now. Will return for sure, Des (sorry if incorrect spelling!) did a great job with Chief.

Best grooming available. Brenda and Trinity are amazing with our Goldendoodles. They book out…read morepretty far but it's worth the wait. Avoid the Newbury Park location like the plague but Camarillo is fantastic.

My dogs require a bath & brush groom ...however I pay $10.00 extra for each dog which require…read moreadditional10 minute medicated shampoo soak (I provide) and the dogs are not completely dry when I pick them up. The bath and brush groomers are not experienced when hired. Pets Mart allows minimal time per appointment. Nails are not trimmed properly. It seems as though bath and brush employees are learning to groom without experienced groomers overseeing what they're doing. I love the convenience of a neighborhood groomer however, lack of consistency is disappointing! For $10 more per groom my dogs will be properly groomed and dried by an independent groomer.

Great staff! Very knowledgeable…read more When my son has fallen asleep in the car, they have brought the dog food out to my car, best customer service! Local, family owned- can't get any better. I will be a customer for life.

I love this store. The owner is very helpful and knowledgeable. He helped me pick out a new food…read moretopper (which my girl loves so I came back to stock up), a new harness (told me to bring back if it doesn't fit (it fits) and sold me some foot balm for my girls dry foot pads. He sells a good variety of high quality food (Badlands Ranch, Dr Marty and more). I feel good spending my $ here because I'm supporting a local business. New toy for Pearl today, too.

Horrible customer service and an extremely disappointing overall experience. I will not be…read morereturning to this store. I signed up as a first-time customer specifically because of the advertised 20% off promotion for vaccine clinic services. I was told the coupon would be emailed to me after booking, but I never received anything. I checked my inbox, spam folder, and junk mail multiple times with no success. When I arrived for the appointment and mentioned the missing coupon, the veterinary technician advised me that customer service at the front would be able to assist me with applying the discount. However, upon checkout, I was told there was nothing they could do without the coupon code. The store manager, Jacob, was then called over and was equally unhelpful. Instead of resolving the issue, I was simply told to call another phone number myself. The only reason I chose this clinic was because of the advertised promotion, which ultimately was never honored. To make matters worse, the pricing was outrageously high. I was charged $43 for a rabies vaccine and $56 for Bordetella, while my regular veterinarian charges approximately $20 for each. Had I known the promotion would not be honored and the customer service would be this poor, I would have gone to my regular vet instead. This entire experience felt misleading, unprofessional, and poorly handled from start to finish. Management, especially the general manager, would benefit greatly from customer service training.

Yikes 10 years ago I didn't play when it came to my cats and getting their items lol. Hopped back…read moreon here to leave an updated and positive review because I had great customer service when checking out today and definitely wanted to come back on here to highlight this and to give the staff a shoutout. Before I go into that, for context I don't shop here often, partially because I had such a bad experience / frustrating experience years ago and also because there are closer pet stores to my home so logistically it's a bit out of the way. However, today I was in the area, needed to kill 10 minutes and had a small list. I came in and was able to find everything on my list without issue. The store was well stocked and they had some promising deals and the prices on some items were pretty reasonable. My kudos and A+ service today came from Hector working the front register. My interaction with him made me come back to leave an updated positive rating. It was a simple interaction but Hector was so pleasant and kind that it made my shopping experience really nice. He was kind throughout our exchange and he didn't mind me leaving my heavier items in the cart and he scanned them from the cart with ease. Again, it was a simple interaction but a really nice one. Worth coming back to give him a kudos and credit for turning around my experience from years ago. While this petco won't be on my regular rotation (due to location / distance) I would definitely come back again now in the future if I found myself on this side of town and look forward to supporting their business when I can. Thanks for a nice turn around!

I wanted a grooming location where my dogs were not caged and the groomer really loved animals and…read moretheir vocation. For the past couple of years, Meaghan, at Petropolis, has groomed my female chocolate lab. My girl is always treated well and pampered. She loves Meaghan and Meaghan loves her. The entire staff at Petropolis are friendly, knowledgeable, and engaging. I would highly recommend Petropolis for your dogs and cats.

I've been coming here for YEARS! It's my favorite local pet store in Camarillo, the owner and all…read moreof the employees are incredibly friendly. My pups love the special events! It's wonderful having this little pet store in our town.

It is nice to have a local pet store to stop in a grab some items. Small enough to get what you…read moreneed, not overwhelming like the larger stores. Staff is very friendly and helpful. As a dog owner, is the full bath bar they have available. Buster loves to come in for a bath and cleaning. Reasonable price and they have all the extras you may need: soap, towels, blow dryer. Easy location to access. Happy Hound, Happy Life!

For the Self dog wash. I don't recommend…read more $20 for water extremely low water pressure. the soap is dispensed through the water hose so it's watered down. the air dryer also low, doesn't even dry your dog Very disappointed

I just called to ask a price of a Dog food brand and the manager wouldn't give me a price because…read morehe's scared of competitors. They are having a big sale today- so they have lots of customers in front of them, but he still couldn't blurt out a price, but he and his associate spent over 5 min over the phone talking rudely to a customer. I'm driving over 30 min so wanted to know! So that tells me there's some dishonestly in their pricing for these sales. Go to the Thousand Oaks Healthy Pet Store. They are much nicer and extremely helpful. I just called and they gave me the price in seconds. I will never give that store in Camarillo a dime!

Awesome place!! Always super nice and welcoming when I stop by!! My current dog still isn't fond of…read morestrangers and they always keep their distance while they offer assistance and I really appreciate that and he does too!! Recently went in to get a bag of food to potentially change my dog's kibble and the gal was super helpful.

We have brought our dog here a couple times and for the most part they have been efficient, but I…read moredo leave questioning some things. When they grab our dog, they don't mention anything to us and just take them to the back. Which OK I get, but there could be more conversation between us than just taking our dog. When we leave her for overnight stays, we pack the food per meal and when we go to pick her up, most of the food is still there. They have no comment on it when asking how did the weekend go? All we get is a simple, "good." As a pet owner, that does not make you feel good as you would want details. You have to ask questions in order to get something out of them and even then you don't get details... I wonder if there's a reason why they took their cameras for people to view down.

We love bringing our babies here for boarding! Our babies…read moreSalem and otter have stayed for boarding and just to play. Both times were great as we can see what those two are up to thanks to the cameras! The communication is great with staff too and they are very welcoming. I highly recommended beach dog fun for your babies.

JC and Penny are the best! They've taken our doggy, Ojee…read moreand de stinkified her at least 40 times. She's super spotless and happy when we pick her up. Highly recommend.

This was my dogs' favorite place to go! When I would tell her she is going to Happy Dog, she would…read moreget excited and go stand by the door! When we would arrive, my dog would burst through the door as if she owned the place. I don't know what it was, it could have been the staff, but she loved going there! They are excellent handling the dogs.

Heather and her team at Heather's Little House of Grooming are simply amazing. We've been bringing…read moreour Labradoodle, Buddy, to their grooming services since he was just a puppy, and he's now 8 years old. Every visit has been fantastic. They treat Buddy with the utmost care, and he always comes out looking dapper and smelling great. Heather's team is warm, patient, and they clearly love what they do. I always feel confident leaving Buddy in their hands, and he's always happy when we pick him up. I also appreciate the excellent communication and flexibility they offer. If I need to make a day or time change, they're always accommodating. I highly recommend Heather's to anyone seeking quality grooming services. And we also trust Heather to take wonderful care of Buddy for an extended period when we go on vacation!

The staff is always super friendly, they do a great job, fees are amazing, just an overall awesome…read moreexperience!!! Clean and safe. My dog loves going there.