Happy dog agility
To put it concisely - do not under any circumstances waste your time and money on this company.I was assigned to a trainer named McKenzie. She had the personality of a dead fish and made it quite clear that I was imposing on her time by even being there. She had no treats and no water and it was 100° in Moorpark. Lucky I did.
She did not do anything and made me do all the work at our one 15 minute class. She was shocked that my male border collie would actually mark her plastic fence. Apparently she's never been around a male border collie before. She was shocked that my male border collie was friendly and curious and wanted to meet the other dogs. She called that a lack of discipline. Again has she ever met a border collie before?She used that as an excuse to to send me a text the day before the second lesson, and say that my dog was not welcome for a second class. When I complained to the owner, she ignored me as well.
After the review was posted the owner did call back and adopted the position of the trainer and did not offer to fix the situation at all..
In response to the owners comment,Sandy, Let me stress something. They put the agility area directly next to another working area with multiple dogs also doing agility. This was my border collie's first experience there and he was naturally curious. Rather than allow the dog to have a second lesson when it was not 100°, to verify any concerns, I got a text message telling me to take a walk. Since there is no such thing as a stupid border collie, they were probably upset because I was not screaming yelling and hitting my dog when he was trying to say hello to other dogs. I pity any dog that they train because it Has to be a violent session. I, on the other hand am very fond of my dog and since he was not aggressive or doing anything out of the ordinary I did not have a coronary attack. They did. Border Collie's are called ambassadors of goodwill because their gene pool mandates that they visit every animal they see.It is absolutely amazing to me that this business stays in business. Considering that I was paying for the lesson and that it is a private lesson because they demanded it, why would they not want a second lesson to make sure that the first time was not a one off? I would understand it if it was a group setting and my dog was out of control, but the way they handled this was ridiculous. . I was paying to have them train the dog. I can go to a park and put out the obstacles. If she was not going to train the dog what the heck was she charging me money for? It was absolutely ludicrous. I told her that as an ex 4 pack a day smoker, with COPD, for me to run after the dog in 100° heat was impractical but nevertheless I was forced to do that well she just stood there like a statue. Let me also emphasize that I got the distinct impression that she wanted to be somewhere else and resented the fact that for $30 she had to drive from Covina to Moorpark. That's probably the real reason for the text message the day before the appointment.
Or, Maybe they don't care one way or the other and they're just trying to keep themselves busy. Any other business would've offered me a different trainer for a second session and explained the issue. Reading the other reviews below, you can now see that this is part of their business plan - if your dog doesn't do exactly what they say when they say, they tell you to go get obedience training. This borders on the theater of the absurd. To sum it up, it's obvious that they have no idea what they are doing in my opinion because no one would do what they did after only one 15 minute lesson in desert heat. Any other business would've called me, explained the issue and asked me what I thought. Their total and complete lack of concern for my time after having driven to The city of Moorpark for no reason, should be a deciding factor in anyone else's decision making. read more