It is nice to have a local pet store to stop in a grab some items. Small enough to get what you need, not overwhelming like the larger stores. Staff is very friendly and helpful. As a dog owner, is the full bath bar they have available. Buster loves to come in for a bath and cleaning. Reasonable price and they have all the extras you may need: soap, towels, blow dryer. Easy location to access. Happy Hound, Happy Life! read more

For the Self dog wash. I don't recommend $20 for water extremely low water pressure. the soap is dispensed through the water hose so it's watered down. the air dryer also low, doesn't even dry your dog Very disappointed read more

This is an amazing five star facility that serves the community of Oxnard, and VENTURA. They have food for dogs that I didn't think existed. But I found what I was looking for thanks. read more

Very clean well stocked store. The employees are very knowledgeable and friendly. The store stocks my dogs favorite FirstMate pet foods, I was so happy to see that. read more

Pet Food Express - FirstMate can food - Pet Stores Near Me - Oxnard, California

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Great selection of all things pet, good quality brands. Prices are a bit higher for some items but worth it for good service and quality products. Everything is neatly organized and they offer a selection of baked treats and bones for your pet. Quiet store, friendly staff. Located at the collection in Oxnard. read more

This is the 1st time at Pet Food Express. Ive known about it but never visited the store until last week. They have great products and their customers service is excellent! We walked in and was greeted and was offer help. We had a few questions regarding our cat and the employee was very helpful. Even though we didnt buy that day, we will in the next visit read more

We live five minutes away from this pet store and it's the only one that sells the food we buy for our pups. It's almost over $70 bucks per bag after tax but it is Kasiks- natural high quality food. We usually do the buy 3 and get one free deal that happens every now and then. We had it delivered to our house (free) and have gone stopped by to pick it up. They have good customer service. The shop itself has a good selection of pet products. A little more expensive as others but not as busy. It's kept clean and well organized. We used to use the pet bath station but not only more. Our pups are as hood with others as they used to be. read more

Initially came to this location for the pet wash but frequent it for the knowledge, care, and value they put in to helping the customer and their pets, esp Sarah. My dogs were shedding SO MUCH and I've tried personal research and asked for Vet recommendations but it wasn't until I came here and purchased food from them that they stopped. They're expensive for sure but it's worth it every time. Pics of our happy pups on Nature's Logic, Chicken Flavor. read more

Pet Food Express - Pet Stores Near Me - Oxnard, California

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I've been to two different locations Oxnard and Thousand Oaks both had very friendly employees and very helpful

This place is so incredibly helpful and i am so happy i started buying my pets needs there. I did a recent order online, they called me and said they didn't have one of the product. They asked if they can substitute, no problem for me. I got my package delivered and they gave me a super sweet handwritten note apologizing for having the product I wanted. As well as a cat toy. Love this place!! read more

Pet Food Express - The free toy and personal written note. - Pet Stores Near Me - Oxnard, California

I've been shopping at Pet Food Express for my pets for the last couple of years and it's been a consistently great experience. The staff is knowledgeable and always willing to help with any questions or concerns I have about my pets' health. They have provided me with good suggestions that are in the best interest of my animals' health, which I really appreciate. While it can be a bit pricey, they do offer in-store deals on food that make it more affordable. For example, if you buy three cans of dog or cat food, you get the fourth one free. They also have a place where you can bathe your pups, which is a nice added touch. Additionally, Pet Food Express offers a wide variety of healthy treats for your pets, which is great for pet owners who want to provide their furry friends with high-quality nutrition. Overall, I would highly recommend Pet Food Express for pet owners who prioritize their pets' health and well-being. The only reason for the 4 stars instead 5 is honestly the price. Their items are, for the most part fairly priced and on-par with places like Chewy and PetSmart but, I feel that things like treats are a little on the expensive side compared to other places. read more

We go for the self serve dog wash Everyone is so nice and Wrigley our English Bulldog enjoys the employees and bath. Very convenient

Staff is always very helpful and friendly. Great selection of pet food and necessities.

La mejor comida para mascotas y encontraras precios muy accesibles recomendado comidas de dieta vitaminas

This is my usual spot, they're always so kind! Today Jordan gave my doggo a bowl of water and a free sample of kibble. This place is the best (: read more

Pet Food Express - A happy boy! - Pet Stores Near Me - Oxnard, California

Super helpful and kind staff! They were able to help us with the baths for our pup and suggest new fun treats she enjoys.

We absolutely love the ability to give our doggies a bath at this location. It's close to home and a great value (buy three baths, get the fourth free - when purchasing three up front). The staff is extremely helpful and they clean the bath stations at the completion of each use! This Tuesday, our Chow-Chow, Duke, made a hairy mess unlike ever before. We felt so bad, that I decided to try and tip the attendant onsite at the time (German) the only $19 in cash I had on me because he was already cleaning out the shower next to the one I was using (and I knew he'd probably be doing the same to mine), but he politely declined referencing store policy. I went as far as saying what if I just leave it here? He once again asked me to please take my money! What a fine display of integrity from such a young fella! The world needs more people like him! Frederique (I think that's her name) was outstanding as well, and helped us select a good shampoo beforehand and gave us a few treats to help calm our doggies. read more

Erlinda was amazing! My wife and I went here because we have been having a hard time finding food for our picky kitties since Fancy Feast discontinued their favorite. Erlinda approached us and asked about our needs and our kitties. We shared kitty food related stories and she was able to make some great recommendations. I personally did not know that there were options in addition to chicken, beef, and turkey but Erlinda in her knowledge was able to teach and explain to me the differences Thank you very much, you were an amazing help! read more

Took my dogs in for a bath. Paid $54 for 4 tokens. It gave me 25 mins each to bathe and dry them. They provide all the towels, aprons and shampoo. The staff was friendly and helpful. My dogs came out looking and smelling beautiful. I will definitely be bringing them monthly between their visits to their groomer. read more

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Stopped in here because I wanted some treats for our Goldens as they celebrated their birthdays ! Found some bomb ice cream and the staff was very helpful, price was good deal for the ice cream. Nice spot will return. read more

I am always a regular customer ever since I found out about this place, I came and loved it at first. But to be honest lately, meaning the last 3 times that we came with my family and dog, things have changed I don't get the help I used to get, I am not being treated the way customers are supposed to. I brought my dog to get a bath and I let them know that the shampoo wasn't coming out and mind you this is all base on a time clock when you start the machine I had already waisted time from my own time because they needed to come and help which in the end I didn't t get the help, all they did was brought me a cup with shampoo to use instead of them fixing the problem, it just waisted more time out of our time. I have never had complaints or never got treated like this. This is the third time I am very disappointed with the service. Which by the way they called the manager and still did not fix anything. I am disappointed read more

1st off. They are unorganized. 10 workers all as cash register none back at self wash area to monitor customers turns. 2nd They don't tell you to pay 1st. They just tell you to wait your turn, then hand you towels when you're up. My dog was 1/2 wet before I knew I needed a Token?? 3rd Water Pressure sucks!! How am I supposed to get the soap off my dog with bad pressure? 4th The Air pressure is horrible for the dryers! It's not to slow blow dry your dog. It's soppost to have more pressure to get coat dry when you put against their coat. If anyone in there has 1/2 a clue what to do it would be dangerous. Everyone in there is under 24yrs old and is clueless!! They tell you to walk around the store while waiting. Hoping you will buy something. I didn't go there to buy stuff. I went to wash my dog. I can control my dog. If other owners have aggressive dogs or can't control them. Maybe they should wash them at home! I will Never Return to that store. And I wash my dog every 3 months. And have past experience as groomer. So they are 1 star!! Go Elsewhere for better equipment and customer service!!! read more

I think it's the best pet supply store I've ever been to, the products are off the chart quality and the staff is so helpful and kind

After getting a new pup earlier this year, Pet Food Express has become a frequent stop weekly. Every employee is friendly and always wanting to help with my visit. It's always nice they acknowledge my dogs, too. I enjoy the buy 3 get the 4th free and the dog bath stalls. With the amount of money I spend here, I really wish they had a loyalty program. Nonetheless, it will continue to be my go to pet store. read more

My wife and I are new cat owners with not even a month having Ringo in our family, so we decided to visit this store as we are seeking better cat foods being that theres so much contradicting information out there on kibble and wet foods. To be completely honest we did not anticipate staff to be as informed as Kristina, she answered every question I had and took the time to show us different options while educating us a bit. We love the selection of food they have, we will definitely be going back and Kristina definitely made it a great positive educational experience without pushing any sales on us whatsoever. read more

Excellent service and products. I feel like I trust whatever products they have here because of their high product standard.

I recently bought flea medication for my pet and we ended up finding a better alternative. When I went back to return it, the associate made me aware that they didn't do returns that they just do exchanges or gift cards. There needs to be signage or employees at least need to make you aware when they're recommending a product to you that they DON'T do returns, just exchanges and gift cards. Ridiculous policy and a money grab. read more

Best care for my puppy and best qualities for dog food that the best place for me and my dogs thanks

Sarah was so helpful and knowledgeable. She really assisted my husband and I picking out items for our new puppy! read more

Pet Food Express - Sarah was a fantastic help getting ready for our new puppy! Always has a smile and tons of knowledge. - Pet Stores Near Me - Oxnard, California

My dog was having a hard time finishing her food (she's a super picky eater) and so we were switching up her food constantly for months and Brandy recommended different brands, as well as the different types of dog food to try out for my dog. After some months we finally found a solution to our problem and my dog is finally finishing all of her food! Everyone in the store is friendly, welcoming and super helpful too! I highly recommend this place for your furry friends read more

Brandy is the absolute best, whatever they pay her they should double it!! lol she always treats our big guy like her own! We love this store and would def recommend. read more

My boy was fresh from the vet and a sedation. Kit greeted us and gave my boy love! She shared with us , she has a chihuahua whom had a claw removed and also had to be sedated. Kit brought up a crucial point in regards to food; I took her advice and called my vet. We were recommended to only eat half our usual and see how he does. He signed at the sliding door as there were 2 drops of his bowel movement. We made it outside! Thank you for the hospitality good vibes! Kit also threw in some small treats for us too. We are grateful for the amazing experience! Kudos!! read more

Came in looking for an item with my mom. The associate said " only one person per house ," as we were looking for our crate. I questioned the associate if there was a sign outside stating that and she said " yes." When i read the signed it doesn't state anything about "'one person per household." read more

Pet Food Express - Doesn't state anywhere about one person per household. - Pet Stores Near Me - Oxnard, California

These guys are always helpful when I go in and friendly! This recent visit I really needed help and the cashier did her best to answer questions and then her supervisor came in to take over. She asked important questions since I was kinda lost since I don't always have my Bf's dog. I took her advice for what foods our Coco may be allergic to, and she even gave me a complimentary bag she recommended. I also told her about my cat and how he's on a strict diet due to his PU surgery and was telling me about their food that I most likely will be back for him as well. Thanks for the help with our fur babies! read more

Came here last Friday to talk about getting my pup new food because she's been getting sick from her food. I was greeted immediately and the woman helped me figure out which primal food to get, helped me pick out a good pre biotic as well as recommended goats milk and pumpkin to help settle her tummy. She was quit and efficient and knowledgeable... recommended the best food/tummy settling.... I was in and out in about five minutes feeling confident with my new pups food! And she's been doing great and she no longer has an upset stomach. Thankful for this place :) read more

I've been coming to this place for over a year for the dog baths, but after today I won't be back. The two workers in the front were rude.

I've been buying supplies for my two kitty babies for at PFE for nearly 3.5 years. The quality and range of their food and litter are exceptional, and it's so worth the price. Corliss was the first to help me back in 2017 when I adopted my cats, but I know that she doesn't work there anymore. Sarah is my favorite. She is so sweet, and we always have fun little chats about our pets at checkout. I haven't seen her in the past month or so. I hope she is still there I ran into one hiccup recently. They were suddenly carrying ridiculously low stock of the litter I've purchased from them for the last three-plus years. Twice I went to pick up litter, and they only had the two bags on the sales floor, and that's it. I usually take advantage of the buy three get one free, so I was disappointed. But they gave me 25% off the two bags I bought. It happened again on the next visit. The manager happened to be nearby, and she said that they keep low stock because it hardly gets purchased. I told her I've been buying four bags every two weeks for the last three years. She was like, "Oh." I think she's new and didn't know. They gave me 25% off again. Thankfully the last time I went to buy litter, there was enough to buy my usual amount. So thank you, PFE, and management! My kitties are thankful! read more

Brandy the manager was so helpful in talking about my kittens diet and litter! Thank you brandy for being super knowledgeable and helpful :)

This is a company that, in my opinion, sets the bar on high standards. The employees all have knowledge about the products that they sell, and they really do care and go the extra mile to make you a happy customer. Their prices are very competitive, and for what I buy no one even comes close. They also have a buy 3 get 1 free deal. Which is really great for me as I have a hundred pound Rottweiler. Before they there was a Pet Food Express in Oxnard, I would drive to their Tarzana store in the valley. read more

Pet Food Express - Mandy - Pet Stores Near Me - Oxnard, California

I usually come here to wash my dog last night 1/26 they told me a 25 min wait then 40 mins passes by then they tell me another 15 min wait. So then I come the following day and it's an hour wait. This is ridiculous!!!!!! I am so unhappy with this place and will be taking them somewhere else from now on read more