In the last 15-20 years I've been coming to Ventura, I always try and stop by the Wharf, and check out their selection of western wear (I've bought numerous pieces of clothing from there during that time frame). During my most recent getaway trip to Ventura, I made two visits.....the first visit, I found a woven straw fedora-trilby, the Circa 1921, to top off an olive-green Hawaiian shirt I purchased from a different store just a short time earlier. The second visit, I got a pecan-brown Scala Outback Hat. Both Amberlee and Jenny were such a great help; they are real assets to your store. Thank you, Amberlee, Jenny and the Wharf!!! See you on the next go-around!! read more

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I came in for Pelletized bedding for my rabbits because the new Tractor Supply isn't open yet in Ventura and I didn't want to drive out to Moorpark. When I entered, the young lady at the registered welcomed me. I couldn't find the bag I was looking for because I didn't know what the bag looked like since it's a different brand than I am used to. I asked a young man that was loading shelves and he called for someone to come help me. Another gentleman came and helped me within a minute. They did have quite a large Oxbow small animal pet products more than I have seen at Tractor Supply. So, even though I probably won't be back for these pellet bedding bags when TSS opens; I would come back for all the rabbit chew toys and supplies they have. I was checked out quickly and on my way. read more

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Great family owned store with helpful employees and great selection. Really enjoyed my visit here...will be coming back anytime I need anything western wear related read more

We love the Wharf. They have such a wonderful inventory. I like my jeans long when I horseback ride. Those sizes are difficult to find at some stores. Not here. I ask a salesperson who was a great help. They have all the great brands: Wrangler, Levi, Carhart, Patagonia. Plus some excellent brands like Olukai shoes. And, there's a tack/pet store too. If you're in Ventura, check this place out. read more

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I was in the market for a nice cowboy hat yesterday and The Wharf was the first place I thought of. Unfortunately, my experience was subpar. Upon walking in, I passed 3 ladies engaged in conversation. Not one greeting, not even from the one who I made eye contact with. I spent the next few minutes wandering around, obviously looking for something. A couple of other employees passed me, making eye contact and without a word. Shortly after, I realized the men's cowboy hats were upstairs. There was a gentleman up there who greeted me, but did not offer any assistance , not even as I proceeded to try on hats in front of the mirror. I left, as it seemed apparent I was not destined to buy my first cowboy hat from The Wharf. Granted, it was about 25 minutes until closing, so perhaps everyone was just checked-out and ready to leave. But that's still plenty of time to offer help and make a sale. The only other reasonable explanation would be that maybe the store was robbed a bit earlier and the police had just barely wrapped up their investigation and left mere moments before I arrived, and the entire staff was understandably still stunned by the whole ordeal. read more

Just another thank you to the entire feed crew. I so appreciate all your guidance and wisdom re; my animals from farm to home, it's hard with such a great selection, so thank you. I always feel like a valued customer read more

The Wharf - A+ cat food local and they know what they're putting in there - Pet Stores Near Me - Ventura, California

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EVERYONE there is so friendly and helpful, except for the hat guy upstairs; very arrogant, we're in California; acts like a big shot hat shaper. He needs to work on customer service. I like that they are carrying some tech as now. Would be five stars. read more

As a local I have shopped here over the years. They always have a good selection of horse tack, Western ware, and pet supplies. Being family owned they take time to provide personal and friendly service read more

This review has been a long time coming, but after my visit yesterday--and thinking about it all day--I feel compelled to finally share my experience. I've been a loyal customer of The Wharf for over four years, regularly purchasing my dog food there, and I've always had positive, friendly interactions in that section of the store. However, the clothing section has consistently been a very different experience. Unfortunately, the customer service there has been quite poor. The women at the front have never seemed welcoming, and on multiple occasions, I've felt unfairly singled out. This most recent visit marked the third time I felt watched and followed around the store--not just casually monitored, but closely trailed from one section to another. While browsing baby clothes yesterday, I noticed one staff member shadowing me closely. I moved to the men's section, then back to the baby section, and she was still right there. When I went to look at shoes, she appeared again. It made me incredibly uncomfortable and confirmed my concerns weren't just in my head. At this point, I don't feel morally comfortable continuing to shop in that part of the store. The front desk staff reflect a lack of genuine customer care, and overall, I don't feel welcome or at ease when shopping there. read more

The Wharf continues to be our go-to for dog and cat food, good pricing and selection and nice staff.

Eh stores fine because of its location. Boot selection isn't very large compared to other bigger stores. Old lady that works in the shoe/boot area isn't all that helpful. Better off going to boot barn if you're looking for shoes/boots specifically. read more

Between the feed store and the clothing store, this shop is gonna go to for me and my family for many years. We always appreciate the great selection. Whether it's Christmas time or you're just looking for a gift for a friend; to grabbing some more dog kibble. Customer service is always great and we're happy to support a local business. read more

I've been a fan of the wharf for years, and the checkout girls have never been overly friendly but still mostly kind. Today on a busy sale weekend I believe I was checked out by Danica and I have never been treated with such blatant rudeness and disrespect than I was today. As a retail worker for a small family owned business as well, it was baffling to me that the wharf stands for such behavior. I get that it's busy, I get you're tired, but basic human decency is the LEAST you should be providing in a customer service position and I don't even think I experienced that. read more

Knowledgeable staff. Both stores are fun to browse. Purchased a fine western shirt as a gift. Feed store has good variety of animal supplies. read more

The Wharf offers great selection on western wear such as boots, working jeans, and lots of work clothes. I work with large animals so I have been here before for some working boots. I also come sometimes for some nice clothing options. They have lots of options. Usually though the customer service is not the best because I have come here before not dressed my best due to working in the field and feel to have been judged before. My most recent experience was when I came in to buy cat litter and I was in line to pay. I was next in line and another couple was waiting in line but not where the line is stated to begin. I was going to walk up to the register as the employee asked who was next and when she saw me she told me I could wait. I do not mind waiting I always make sure people who have less items go ahead of me or elderly people but this was not the case. I am unsure what exactly happened but I also would not have minded waiting if it was asked in a respectful manner. I know many times it is easy to judge based on your appearance but I wanted to write this review as their customer service has not met my expectations on other occasions as well. read more

I shop here every year when the Ventura County Fair is in town. Last year, I bought Wrangler clothing as they have a great sale during the fair. Today, I bought Sofft shoes/slides/mules. They were on clearance and so comfy. Clearance merchandise may not be refunded or exchanged. I double checked the fit on the shoes. I am so glad I did. I bought an 8.5 instead of a 9. We also love the annual Pet Fair!!! We also love Dr. Ron's (low cost) pet vaccines. read more

The Wharf - So comfy. By Sofft. Runs a 1/2 size big. - Pet Stores Near Me - Ventura, California

This place has it all. Not your run of the mill pet and feed store. Plus I love all the nostalgic merchandise here The team is extremely knowledgeable and helpful read more

This is the best Western store around. Huge selection of Western wear and workwear. As an added bonus if you like Pendleton clothing or blankets, they have what you need. read more

The wharf has become such a staple in Ventura for all the farm and domestic pet owners. Every time I come in I'm reminded of the beauty that it is to live in a city that has a little country, too. My go to place for wood shavings (I get the classic) and for chicken feed. There have helpful team members that are always on the ready to help you answer questions, locate an item or help you load up the sacks of food into your cart. All are nice and friendly. read more

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I never saw a sign stating leave ur purse in the front or purchased items in plain view. Yet we rode on a bike so we had to bring our other items we bought from the other two stores in. We where allowed all the way inside and once in the center of the store confronted by a man that said I need u to give me ur bags to leave in the front. Other customers had bags and backpacks yet he wanted my purse along with a purchase from the sister store. We then saw laughing and snickering by the employees as they stared at us. This was an embarrassment and racial profiling we experienced since no one else was Hispanic. I wasn't going to hand anyone my purse containing legal documents since I had just left DMV. I told the female I was not going to spend a dime to return my belongings and she laughed stating u go have a nice day. I then told her I would be reporting them and she smirked so I added now I will tell by boss whom recommended them along with my coworkers at the school they discriminate based on race. read more

Best customer service there is! Every time I go they go out of their way to greet me make sure they find what I'm looking for and even take it out to my car. Can't beat that! They always have whatever I need which is just important to me. read more

My family and I love coming to The Wharf they always have good selection of clothes when they have it in stock and it's really cool. The only problem at this store are the much older white ladies with graying hair who seem to have forgotten about what it means to have good customer service. They just seem to always want to push sales on you no matter what. They seem annoyed whenever my family or I ask them for another size or if they can look one up for us. I think it must be their old age? I'm really not sure, but they always like to try and get their way. To remedy this, I tend to go to the younger associates for help. Next, while paying at the cashier they seem to really upset whenever they are corrected on the price and the discounts on them. It's really not healthy, it's as if they want to charge the full price to the customers AT ALL TIMES. Literally, one of the cashiers said to us today "You're lucky, it's usually not on sale". Ummmmmm, back handed much??? Calm down ladies geeez. I've worked retail before and I know how pushing sales can be. But you also drive loyal customers away with those bad attitudes too. Need to keep going back periodically to check whenever new stock is out. Other than that I was happy to have made my purchases. read more

I do love this place but liked it better before remodeled. They use to carry some really awesome cowboy hats that you couldn't find anywhere else. But not anymore. Liked when the hats were downstairs. But all that aside I still love this place. You can buy stuff there you can't find anywhere else. I live in the SF Valley but travel there by carriage and donkey via the 118. Just kidding. I drive there as a treat for myself. So glad they are still around. read more

The Wharf - Pet Stores Near Me - Ventura, California

I was there actually twice on the 6/21/24 once to buy lamb feed for my son and then returning said feed because my son apparently got his granny to buy him some without letting me know so luckily I still had the receipt and decided to take it back and return it. That was done with ease so I have only good things to say about the wharf, and the feed was cheaper than the previous place so I highly recommend the wharf! read more

Floor service was poor. All the kids hang out by the pant section. I walked over to ask for help and they seemed bothered. Cashier was very polite and friendly. Great quality of shoes, jewelry and belts. read more

With my new venture of chickens they are local & really help me getting set up for my girls read more

The Wharf - My chics staying out of the rain - Pet Stores Near Me - Ventura, California

The service went above and beyond for me on an exchange. Pamela especially demonstrated respect and an incredible ability to communicate politely with me, even though I can be a little rough to deal with. I'll definitely be back for my next pair of boots. read more

What I'm not loving lately is their mini bales of timothy hay. For the last three months the hay has been filled with fox tails and extremely dusty. The fox tails are bigger now and easier to remove from fleece, but still. The hay is more dust and small bits than hay. Dust is everywhere. It's really hard to manage. PLEASE tell your supplier to fix their quality. Before this was orchard grass (sweeter and stringier type of hay) with lots of brown patches and so filled with fox tails our rescues' fleece was covered. Also when a girl answered once before I went there and said their hay was perfectly fine when it was so yellow there was no way our animals would touch it, that's not perfectly fine. read more

I love the wharf! I just called to ask if they had any information on a possible recall on a dog door that I buy there. they took my number and Debbie called me back. she had done the research on multiple sites and talked with me about her own experience with that particular food. she was so nice to talk to and she seemed happy to take the time. it's so hard to find these days. thank you so much Debbie for the effort and first class service! read more

Feed store is amazing! Have a great variety of things for all sorts of pets & livestock! What I appreciate about it is that it is not only family owned & operated, but it also has products that can be found cheapest there, even comparably to online! Rewards programs are even offered on certain items! read more

I went in just before my lunch meeting to browse, found a shirt on sale, then realized I needed to go. Came back 1 1/2 hours later to buy the shirt. I was told it was removed from the sales floor for the upcoming sales event. The manager won't let me buy it now, but if I would have bought it 1 1/2 hours earlier I could have. Lost a sale and a customer. I will NEVER shop at this store ever again!! read more

I have loved The Wharf in Ventura for about 15 years+ since I moved to Ventura County. I have a horse and buy many bags pine pellets and pine flakes for bedding every month. Both the pine pellets and flakes were priced reasonably prior to Covid. Since then, The Wharf has raised its prices, not only on bedding materials, but also on bagged horse feed and raw large dog bones. I am talking about up to 30%+ more on these items (and probably a lot more that I am not privy to just because I don't purchase a lot of other items they sell). There is a tractor supply company in moorpark that presently sells horse bedding for close to 30% less per bag for BOTH pine pellets and flakes (classic and mini) at $7.99 per bag. The supplemental feed I buy at the Wharf that is total equine LNSC is $10 MORE than if you buy it at a chewy with FREE SHIPPING for the same size bag. Large raw dog bones are over $20 for a bag of 6 bones....yes, SIX frozen dog bones! I have notified The Wharf about overcharging their customers during a very strained economy but without any satisfactory response or resolution to this unbelievable price gouging. Shame on them!! I am a real and long-time customer of the Wharf but I am very disappointed that they are taking advantage of their loyal customers who own animals and need many of the products that The Wharf stocks. Dropping the prices back to where they are reasonable and competitive again would, in my opinion, increase The Wharf's business and ultimately their bottom line net profits. Everyone should speak up. I sincerely hope The Wharf can do better by their long-time and loyal customers! read more

Been shopping here for years for my dog's food. Nice, helpful and ready to answer questions for you. I recently have had two episodes of them leaving sale signs up and NOT honoring the sale. I worked retail 15 yrs and when this happened, we gave our customers the sale to keep their business. The manager tried to explain to me the brand that was on sale wouldn't give them back the $20 of the sale if he gave me the sale price. I guess the Wharf losing out on $20 was worth my $200 (at least) a month I was spending on my dog's food. I am sorry this local business is losing my business bcuz of their decision not to admit their mistake to a long-term customer. read more

Your one stop shop for anything outdoors, sturdy shoes boots and ranch life. Super humble and welcoming.

I went to The Wharf and honestly everyone was super nice until we got to the work-boot section of the store . The older lady who was helping out customer was rude towards me and my family ; didn't care if we needed help. She asked everyone around us if they need help. I finally when up to her since my father needed a different size and she goes "no, we don't have it" ... ask her for another one she is like " I'm busy ..."" . My father got upset that she didn't care we left . Until , I decided to ask the lady at the register if we can order a specific size ... " she said yes!" . I wish the older lady would of offer that option . In the end the lady at register was super nice . I don't know if I'd go back. The petstore staff are totally different! They are super nice ! read more

Great products and amazingly helpful staff. They're very friendly and so kind to me and my dog when we go in. Love the rewards options too.

Ok. I've lived in Ventura County for about three years. I cannot believe it took me this long to discover this place. It is the coolest old-fashioned department store I've been in for decades. No, they do not have everything under the sun. What they do have is cool, top quality, and very reasonably priced. The staff is super friendly and knowledgeable. This place is A-1. I'll be back there a zillion times. Maybe more. read more

The Wharf use to be a staple of Ventura and now it's gone completely down hill, the management is very poor, I went into the women's department's looking for help and if I recall correctly the women that helped me out her name was Karmela she was nothing but rude and gave attitude towards me and gave me an unwelcoming feelings. If I could give no stars or negative stars I would ! read more

A month ago I went to see if they had any products for a dog with a cough and an employee informed me they don't have any " kennel cough drops" at the moment. I bought my regular items and left learning what the name of the item I needed to come back for was, "kennel cough drops." Today Feb 8th I went into the store asking the same question as before and a very nice lady employee didn't know for sure if they had any so she called manager Doug he came in "hot" with his condescending attitude trying to teach me a lesson about kennel cough.... I explained I just need a cough drop for my dog but he wanted to make sure I knew how dumb I was for asking for such a thing. Explaining I should go get antibiotics for my dog like he was some professional. My dog wasn't present I might add. I was so caught off guard by his attitude I letf feeling very frustrated and confused to what product I would need in the future for a dog cough. He only wanted to inform me about how I didn't know what I was talking about. No wonder this place has new employees every other week. The manager DOUG is a condescending jerk. read more

Just called the store and some girl answer & she was very rude. I was on their website and was trying to look up their products and it was letting me do that. So, I called to ask if they were having problem with their website and she said "we don't have a website and hung up" would not want that employee working for me. Your store is amazing can't say that for the girl that is working for you. Called on 11/18/22 @ 11:48AM & was going to go in but not now. read more