This is an amazing five star facility that serves the community of Oxnard, and VENTURA. They have…read morefood for dogs that I didn't think existed. But I found what I was looking for thanks.

Very clean well stocked store. The employees are very knowledgeable and friendly. The store stocks…read moremy dogs favorite FirstMate pet foods, I was so happy to see that.

I found this place to be the cheapest place to buy birdseeds. Also you're able to buy birds there…read moreas well.

I would call ahead and ask if they have what you want. I went for a common chicken feed item and…read morethey were out of stock. Otherwise they have a great selection and offer considerable horse related items.

My two dogs Miles and Charlie had their very first day at Dioji. I felt like a mom dropping their…read morekids off on the first day of school. Staff was wonderful, they explained the process, made sure that my dogs would play well with others. I could see that safety comes first. Yes, they came home exhausted from having so much fun. Look forward to bringing them back.

Gigi loves going to Dioji's. She comes home exhausted every time. When she stays overnight, they're…read morereally good about giving her the medication she takes. I give them a 5+.

Took my dog to get groomed, got the basic bath & brush service that includes shampoo, blow dry,…read morebrush, nail trim, ear cleaning, anal gland expression, paw & sanitary trim. When we picked her up, her fur was clean but her rear still smelled. I called them and they said they "forgot" to express her glands. How do you forget a service that's included in what we're paying for? If I didn't call back we would've paid for the whole package without getting the FULL service. They were nice enough to take her back and fix it right away but if you take your pet here to get groomed make sure you double check everything before you pay.

I went in with a reschedule appointment because with first one they canceled on me. i go in and…read morethey start telling me they might not be able to take my dog in. long story short they told me they couldn't take him in because of his knotted paws i took it to the vet and they told me he was fine. MIA HAS the worst Customer service ever! never going back she was complaining how she was done for the day and she was overwhelmed when that's there job? they couldn't even take my dog in. after rescheduling me 2 times!

Place is awesome! Easy to take our two heelers to self serve wash. Super clean and staff is…read morefriendly. Prices on food are fair. supporting small business is important for us.

I just passed by I think two or three week ago now. I WAS SO Pleasantly SURPRISED AT THE INCREASE…read moreOF RAW FROZEN PRODUCTS THEY NOW CARRY!!!! I definitely will be coming more often. I can't wait to try some of the frozen animal necks as I have slowly been introducing meaty raw bones/cartilage for my dog! Also THE RAW BAR!!! I'm super glad to see Vital Essentials in here and be getting a variety of treats to sort through for my dog. KEEP UP ALL THE HARD WORK

I love this place! I stumbled upon them while waiting for our dog to get his teeth cleaned next…read moredoor. Marnie the owner is so friendly & knowledgeable. She really cares about animals & their health. I will be buying my 17 year old dog's items from her from now on. Quality products & friendly, knowledgeable staff/owner. If you love your pets like family, try this store. You won't be disappointed.

Friendly staff, small business focused products, but high prices and limited selection compared to…read moreother pet stores.

This store has almost everything you could possibly need for your pets (for me-our dog) very clean…read morestore! Great location with lots of parking and while customer service has seriously declined these days, there was a very helpful young man on the floor, went out of his way to find an item I was looking for and I totally appreciate that! Highly recommend!

This rating is for the GROOMING DEPARTMENT. I want to give a shoutout to RACHEL for doing such an…read moreamazing job with my dog. She mentioned that my pup was a little anxious when it came to the nail trim/ buffing and took about 5 minutes for her to settle but she kept trying and she eventually settled. I really want to thank her for being so patient and getting it done! Also felt really personal how she carried my dog out of the back and waited for me to pay while holding and petting her instead of having her on the ground. I normally go to the Ventura location because I live 5 minutes from that one but with the recent heat wave and my normal location not having any availability I had to book here. I will definitely be making the 20-25 minute drive to this location going forward. Thanks again Rachel, she even gave my girl a super cute necklace!

Called this store on the 11/26/2025 as I had a coupon for a free paw spa treatment. The coupon was…read moreexpiring that day, so it needed to be used. When I spoke to the customer service representative I was told that there were no groomers on site and that i could get a rain check and use the coupon on the weekend when the groomers were back. I called over the weekend and explained the situation to the groomers department, at which point they informed me that I would need to add a bath service in order to get the "free" spa paw service. I asked if I could speak to a manager and was transferred back to the front. The lady that answered was the same lady that I had spoken to on 11/26/25. She said she remembered the conversation and went to go speak to the store Manager, Sean. Sean stated that they could not honor the coupon but stated he could give me 20% off of the service. This is false advertising, and aside from that I was lied to. I asked Sean to please pass my information over to his boss, Nick who is the district manager. I waited 3 days for a call but I did not receive one. I called today and spoke to a rep. I explained the situation to the rep. He put me on hold and said he sent a text to the district manager and he too said they could only give me 20% off of the service. The rep stated he would pass my information on to Nick so he could give me a call. These people do not keep their word and do not return phone calls or reply to messages requesting a call. I love this store but sadly will not be returning and will be reporting the false advertising to the BBB.

I stopped in very briefly to see if they had any pet mice. The store was clean, well-stocked and…read morewell lit. Very attractive and mostly focused on dogs and cats. When I asked the young woman at the front desk if they had any mice, she said, "You mean, frozen mice?" I said, "No, like for pets." She said unfortunately they do not. So they might have frozen feeders but no live mice. Anyway, I'd stop in again if I needed something I thought they would have. They're in a convenient strip mall just off the 101.

Friendly and helpful. It's a small store so they don't have as many kitty litter tray options as a…read morebig box store but the customer service and convenience more than make up for it. Plus I would rather support this place.

I love this store. The owner is very helpful and knowledgeable. He helped me pick out a new food…read moretopper (which my girl loves so I came back to stock up), a new harness (told me to bring back if it doesn't fit (it fits) and sold me some foot balm for my girls dry foot pads. He sells a good variety of high quality food (Badlands Ranch, Dr Marty and more). I feel good spending my $ here because I'm supporting a local business. New toy for Pearl today, too.

Bottom line: amazing reptile shop that employees enthusiasts…read more Are you looking for a place to buy a reptile? Do you need lots of help and materials? This is literally the place you need to go. My son has been begging us for a snake for years, and as he is pretty young, we didn't want to just dive in with it. He's in sixth grade now, and his little sister's in third grade. We figured they're probably old enough now to be able to take care of a reptile. I had seen this place advertised previously and we happen to be down in Ventura so we went and checked it out. We talked with who I would imagine is the owner, an extremely knowledgeable person who also happens to be friendly and helpful. He gave us what I would call almost too much information as we are brand new two the whole reptile thing, there's so much to learn and there's so much knowledge he wanted to impart on us The kids are interested in a baby snake of some kind, and we were lucky enough that they had a fair amount of young snakes in the shop of all kinds of different exotic varieties. We ended up taking a small python home in our kids are over the moon with it. It's a beautiful creature and they had a lot of of the items that we needed in stock there to be able to set up our terrarium correctly. I would highly recommend the shop, as everybody we spoke to there was very kind, professional, and knowledgeable. We will definitely be back

Such a great place! Jose is very knowledgeable and helpful. We have gotten 2 reptiles there and…read morethey are both thriving!