I tried to use this service but i could not get any answers the owner kept saying ummmm....

I have been working with Calmputer Consulting Services for well over a decade now. Russell Jackman is my "Go To Computer Guy". If something goes wrong with our computers I call him. if I need training on something, I call him. If I buy new tech and need it installed and need to be trained on its use, I call him. I am 68 and run a business but I am not tech savvy. Or wasn't until Russell trained me on some things. Russ is a great teacher and has that unique and rare ability to be extremely knowledgeable about what he does and yet can translate that to someone like me and train me at MY level. He is a rare finding in this respect. Russ has PATIENCE which is really needed in teaching someone like me how to do computer functions. He shows me how to do something and watches over me as I write down my own "how to" list of steps and watches me do it, in order to have my own instruction notes that I understand. I have been learning from him for years and he has taught me a lot. You can't go wrong with Calmputer Consulting Services. read more

I've always been able to rely on Russell Jackman and Calmputer's services when things go awry on my computer, Russell always has the answer. From problems with viruses, to backing up the computer, and how to do general clean ups so my system runs easily, Russell is our man. After working with Russell, I will not go to one of those big tech support places at the office supply store. You have to wait and wait in line, and the "tech support" folks don't often know or care about what's going on with your computer. With Russell, he picks up his phone, and gets right down to what's wrong and will quickly repair any issues. It's like having our own tech support specialist on board! He's the real deal!!! read more

In this age of the internet, don't we all feel we can figure out the world around usand how to do complicated things? Type "antivirus software" into Google for example, and voila... 12 million pages of answers! Uh... hold on a minute... those 12 million pages of answers and/or 2 thousand product reviews require time and investigation. Not to mention focused energy to decipher all the relevant from the irrelevant information. Overload! So after a year of struggling to make my computer safe, I finally called Russell to come to my office. WOW O WOW, what a difference an hour and half can make! He installed antivirus software along with file shredding software, password management software, and email encryption software. Plus I have a huge sense of relief because my files are being backed up in the clouds. He addressed all my needs in one easy session. We found 3 viruses on my computer.... now blasted into the stratosphere. Woot! Russell is VERY patient and has excellent training skills (thank you Russell for not making me feel like an idiot! LOL). As a small business owner, it is imperative to be at the top of one's game. Thanks to Russell, my PC is now ready for the Olympics. Thank you Russell for your help!!!! read more

I have used Russell many times over the years. He has always proved to be a real bargain in that he usually takes an hour to solve problems. He has maintained a great knowledge of changes in technology and I value his opinion on purchases that are necessary for my systems. I highly recommend you give Russell a call when you need help. read more

Russell Jackman is a life saver! I'm very dependent on my computer, but I know nothing about the technology in my PC. Earlier this year, I got a virus and was freaking out. I'd gotten Russell's name from a colleague about 4 years ago. I phoned him and he met me in just a couple of hours at 5 PM. The next morning at 9 AM my computer was returned all cleaned up. What a relief. Since my PC was XP, I recently consulted with Russell and bought a terrific Toshiba laptop. Russell set up the new machine, transferred all my files, programs, etc. within a matter of hours. I'm so happy to have Russell in my arsenal of experts. I'll always turn to him for any computer needs. He's very knowledgeable, a nice person and his prices are incredibly reasonable! Plus his turnaround time minimizes down time which is so important to busy people like me. read more

Russell was great! He was able to clear off junk that was slowing our computer down but most importantly, he found my two years of lost photographs, which I thought were gone forever. He showed me how to do everything too, so I have some control and ability now. Definitely worth every cent. read more

Fixed the problem quickly, at a fair price, was friendly and a pleasure to deal with.

Russell provided me with a fabulous computer as well as first rate customer service. He really wanted me to get just what I needed and he was loaded with integrity. He IS his business, so he gives you his best at all times. I wouldn't hesitate to recommend Calmputer to anyone. read more

I had a virus infect my computer that caused Internet Explorer to repeatedly open new windows to a website called TradeRush.com. It opened them faster than I could close them, rendering my computer useless. I left a message with Russell, he called me back immediately, was at my house in 20 minutes, solved the problem, cleaned up some other problem areas and installed a Windows security program to prevent this from happening in the future -- all in less than an hour! read more

Russel Jackman is a wizard at resolving any computer problem you may have. - be it viruses, printers, routers, software issues, hard drive prolems, computer crashes, back ups. You name it, he does it all, calmly and quickly. He does what other computer consultants do in half the time. He is also very patient in computer tutoring. I have personally used his services for 8 years and refer him to all my associates. read more

Russell Jackman at Calmputer Consulting is a technology master. He is truly "calm", systematic and thorough. He came to my office and fixed so many things in a short period of time (backup and printing problems mostly.) Next time I'm having problems with my office network, I will not delay in calling him. Calmputer Consulting is a great resource for keeping me up and running efficiently. read more

Russell was fast and inexpensive and fixed a problem that the Geek Squad couldn't! I highly recommend him!

Nothing is worse than having a computer crash. Nothing is better than finding out Russell set up your external hard drive to save every new file everyday so nothing was lost. OMG! What a relief. Russell got me set up putting all my many, many, many files of data onto a new computer, connecting everything, setting up security, etc. and I was back in action. This is so much better than that pit in your stomach when you think you just became one of those people who just lost everything! But nope. Russell had set me up for just such an occurrence and from crash to back in action was minimally painful. Thank goodness! read more

Theoretically, I pay Russ to solve problems and maintain my system, but, in fact, I make money with Russ since his recommendations for purchases have always been low-cost and high-performance. And, unlike so many "computer people," I'm not afraid to be alone in the same room with Russ. He is a delightful person, hard working, and very effective in solving all kinds of computer tangles. Highest recommendation! read more

Russell was very timely, efficient and professional. I'd been told that I needed more memory added to my computer, Russell made some suggestions on how to expand my computer existing memory at no extra cost. Having a home computer IT person that you trust is extremely important and I would highly recommend Russell Jackman at Calmputer Consulting. read more

I've used a half dozen computer consultants over the years, but Russell is the best! Not only does he find solutions thru the computer maze, he really cares about his clients. He calls back quickly, works off hours if need be, and once just showed up at my office unannounced because I had written him about a problem and he was passing by! You really can't get better service than that! And he's also a nice guy. Really glad I found Russell. He DOES "calm" my "computer" anxiety! read more

I came to Russell in a PANIC! A tech support scammer took control of my computer, evidently from some remote place in India. I also had missing data files which had been deleted by an overwrite after a mandatory product update. I was in full freak-out mode! Russell was friendly, calm, and willing to explain everything thoroughly as he proceeded to repair my compromised computer and restore the missing files. I was also grateful for his responsiveness (he returned my phone call quickly) and relieved that his fee was affordable. I left smiling from ear to ear, with a virus-free computer and all my missing files restored! read more

I have been using Russell at Calputers for ~6 years. He is always prompt at setting up appointments (greatly appreciated since I'm usually in a panic!). His knowledge is extensive - he has always solved every problem we have had. He also gives out a generous amount of advice on related and unrelated computer issues - Russell makes sure he not only fixes the problem at hand but trouble shoots and teaches me new applications all at the same time. I also rely on Russell to direct me in smart computer and accessory purchases, and have been very pleased every time. Russell is the best! read more

I use Russell for all of my home computer issues. He is very helpful and ends up saving me money in the long run and does not rip people off. Plus he explains things in "laymens' terms for those of us nonsavvy computer users. I would definitely recommend him. read more

This will be a long one but PLEASE READ!!!! My HP laptop would turn on but the screen was black I called Russell Jackman and he hypothesized that the problem was with the mother board. He recommended another laptop and my husband purchased it right away. That laptop seems fine and was a good deal. When Russell came to my house to set up my new computer he seemed really nice and at that time he felt my old HP could be fixed. This is where we run into problems, I waited 4 days before I called and left a message. He returned my call the next day and stated he had left the computer with a buddy for repair but didn't think anything could be done. I asked for the computer to then be returned to me and he seemed genuinely annoyed that I asked for it to be returned and said "I don't know what you'd want it for". This was Friday and he said he could return it Sunday but he was really not happy. I then received another call about an hour later stating that his friend could fix the laptop for 150 but by this time I felt something was fishy. I asked to hold off on the repair until a later date and again simply asked for by laptop back in it's current condition. At that point he told be he could no longer bring it on Sunday that Wednesday was the best he could do. Wednesday came and went no calls no computer, I phoned Thursday and he told me no can do if you want it back you'll have to pick it up yourself. I currently have a broken ankle and cannot drive which he knows. I ultimately sent my mother over to his house which is about 5 miles from my house. Can anyone else read between the lines with this guy. I wonder how many other people never got their equipment back and I wonder where that equipment is now. BOTTOM FEEDER!! read more