Couple weeks ago had a dinner on Saturday and a lunch on Monday. I'll combine those visits in this review. Saturday went with the fam and had a long overdue dinner. We ordered a couple of pizzas, some pasta and dumplings. My grandkids were there so they both got kid's meals. I'm not really a big pizza or italian pasta guy so can't really say it was AWESOME or average. I liked it and it tasted good but your mileage may vary. Everyone did like what they had so that's all that mattered. Unfortunately my grandson's meal (chicken tenders) was cold like out of the ref kind. My wife brought it to our servers attention and she was quick to take it back and bring us another one. To their credit they took that off of our bill and 2 of the management people came to apologize and check on us. I did have a good experience during my lunch experience. My friend and I got there at opening and were the only ones in there for awhile. Menus and water came right away. We both ordered the cheeseburger on the salad (forgot what it was called). I spied that when I was there for dinner but we did family style so I didn't order it. I'll admit I'm not a burger connoisseur so I couldn't say it's the best burger you are ever going to have but I liked it and it tasted good. I was a little surprised they didn't ask how I wanted the burger cooked. Because we were there so early and the place was empty we were there for over 2 hours which was cool. read more

California Pizza Kitchen - Lunch with my friend - Pizza Near Me - Kapolei, Hawaii

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We hardly eat inside anymore after Covid, but we do take out still (just not as frequently as before because things have gone downhill). We got take out tonight and the dining room inside seemed so dead. They had an issue with their machines not printing today and it semeed like that just caused them chaos. I was asked twice what my order was and the first time the woman who helped me just walked off and didn't return. A bag was sent from the back and the girl that replaced the first woman at the pick up desk was confused (so was I because where was my order yk?). When I told them my order the second time (the girl now at the counter asked me a second time) she opened a pizza box and said "is this it?" I found that a little ridiculous since I really could have said yes to anything and they would have been none the wiser. I also asked for another small bag of bread and the girl said "it's only 1 per entree". We had ordered 2 pizzas and were given 1 bag of bread, so per their policy we should have been given 2 bags of bread. Clearly they were not being observant and thorough. The side orders of ranch that you pay $1 per container of are frequently severely underfilled and are barely 1oz. It unfortunately seems like CPK is nickel and diming customers and providing poor service and skimping on the food itself. Lastly, CPK as a company pulled their chocolate soufflé off the menu and replaced with abysmal desserts-poor choice overall. Editing my review from 2 stars down to 1 star: both my husband and I have stomach issues after eating the food tonight. We did not eat from the same entrees, we had separate ones. None of our food was shared, so this is especially concerning. read more

This review is long overdue, I frequent this CPK often as I do work nearby. I typically always have great service especially with Carali as my server or bartender. On this occasion, a few weeks ago, APRIL 3rd to be exact, it was probably not the best service I have had here, as Brandon being my bartender. What saved it, was the support from Sky (who seems to be in training still) and Carali. I always enjoy the ambiance too especially during happy hour when there is barely people in the bar and it's a random weekday. Let's start off with the drinks, always great... i get the sparkling mango sangria. You can never go wrong with this and the drink was pretty good! My friend did ask for water. At this point, there was only two other parties at the bar. It was a very slow bar. We had ordered some spinach dip (because it's a must) and some dynamite shrimp. The dip was a bit colder than I had expected and hoped it would be, so I sent it back with Carali as she was still in the bar and was the one to drop it. This came back nice and warm to my liking from the manager. I was confused as to who my bartender was because aside from the drink, he didn't really check on us or anything. I got checked on more by Carali and the other guy in training. The energy was just not there, which kind of brought the mood down Luckily the food never disappoints and was on point at the end. It was sad the dip wasn't warm, but they made up for it. The dynamite shrimp was nice and crisp, which had a sauce that was just a touch spicy, but not. Oh yeah, after the spinach dip coming back, I finally got to ask for the water again as we were still waiting for it. I really do overall enjoy coming here and will be back still! I just want to make sure I got that right bartender. There's also another local lady who is amazing, but i forgot her name. Ambiance is nice and clean, bathroom cleanliness is everything and that deserves an A+. I do sometimes feel the floor is a bit sticky. I do love my spinach dip and garlic cream fettuccini! I do really hope to have Carali as my server/bartender! She is always attentive, quick, and easy to talk to! Very good with her server intuition! I also miss having Jayna or Jana as my server. She is pretty on point too! I need to come back for my butter cake! I still want to try the flight! read more

Came in on a Saturday night and sat at the bar since there was no wait. Our servers/ bartenders were great but the kitchen has forgotten our entrees. Two small parties came in after us also at the bar and they both got their entrees and finished them before ours came out. When the staff checked in on the kitchen they did prepare our salad and pasta in good timing. As a fan of the Garlic cream pasta the roasted garlic was awesome but the texture of the sauce congealed too much making it pasta. Either my pasta was sitting out for a while or they need to thin out the sauce a bit. Still great flavor and noodle texture! read more

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This review is ONLY for our BEAUTIFUL waitress LEI. Every time we come to this location we usually don't get a 5star customer service experience. It's not bad, it's just not good LOL! BUT tonight we decided to come here because it was my baby's 5th birthday and she loves CPK. To our surprise our waitress was OUTSTANDING!!! LEI was first of all SUPER SWEET, attentive to all our needs (there was 10 of us), quick, always checked on us & her smile and her demeanor was very welcoming!! Made us feel like 'ohana from the very beginning!! Can't express how truly great tonight was just because of LEI!! It was definitely a GREAT way to end my baby's 5th birthday!! Mahalo LEI!! I hope we get you EVERY TIME!!! read more

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What happened to this place??? Food quality is bad. Service is mediocre. The ambiance is the same, except for the birds flying around the restaurant, the best part was the AC. When we arrived at 11:30 on a Friday morning it was pretty busy but there were quite a few empty tables and we were told the wait was 10 min., as a customer, I see empty tables, why is there a wait? Whatever the reason the hostess should have communicated a reason. Took awhile for our server to take our order, but she was nice and helpful. The food....what the heck?? Chicken Egg Rolls which I remember enjoying before were super greasy and the wrapper was weird, crispy but chewy, just not enjoyable. Ordered the BBQ Burnt Ends Pizza and it tasted nothing like burnt ends BBQ. It was like thin slices of Shabu Shabu Beef drizzled with BBQ sauce, crust was burnt, had 1 piece and I was done. Tried the Street Corn appetizer and it was ok. Guess we won't be coming back any time soon. So disappointing. read more

California Pizza Kitchen - Chile Braised Shortribs + Chipotle Mac -n- Cheese - Pizza Near Me - Kapolei, Hawaii

All 5 of us loved the food and selections. Catreena was our server and she was very friendly, fast and professional! Thanks for making every effort to make our dinner enjoyable, which it truly was. The ambiance is great. I tried something new tonight as I visit CPK once a week but tonight I went with the chicken tequila fettuccine and I just loved the lime cilantro jalapeño creamy sauce! Wow! Now I have 3 different items I absolutely love at CPK. See you next week. Keep the free bread coming! It's delicious and definitely a big draw. read more

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Love Their avocado chicken egg rolls, the only reason I always come back to this place. Today I decided to try the new salmon piccata, flavor was perfect but the Salmon was so dry. Swallowing each piece was a struggle but I survived, sounds so dramatic but that's how dry it was. Our server was awesome so friendly and nice. On the other hand Speed of service needs improvement. We waited 10 mins to get serviced and another 40 mins to get our food. All in all it was so so, not bad or not out of this world just okay! read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

The Kapolei branch of California Pizza Kitchen has significantly improved in all phases. From service to new menu items and seamless execution. Our server today was James, he did an excellent service. Attentive, knowledgeable, and accommodating from start to finish. We tried one of the "New " menu items the California Burger Bowl. It was like a deconstructed Cheese Burger without the bun. A nice bed of salad with like a Honey Mustard dressing topped with a huge beef patty with grilled onions, bacon, and melted cheese. With a few slices of Dill pickles on top. Simply delicious . We also ordered their signature Spinach and Artichoke Dip and The Works Pizza . Served Hot and Fresh. Outstanding . Highly recommended read more

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Go and see Jennalee Excellent customer service at the kapolei location . She addressed issues perfectly !

Decided to have lunch at this establishment at 11:30am. Walked in and was seated right away in a booth. Within a few minutes our server Nancy came with menus. She gave us a few minutes to look over the menu and returned to take our order for drinks and appetizers. She came back after a few minutes with our drinks and ready to take our order. The food was served to us quickly, hot and fresh. She would walk past our table frequently and asked how we were doing. She got us refills without hesitation. Overall, the food was delicious and her service was great. read more

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We decided to come here today for lunch. I ordered the 1/2 Cobb salad, and two pizzas. ( The Works & The California Club) . I loved the Cobb salad. It was so fresh, crisp, savory and satisfying. Both pizzas were also delicious. Definitely enjoyed my lunch today. read more

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Came here for an early dinner around 5:45pm on a weekday, restaurant wasn't busy at all and got seated immediately. Food is always good. Reason for 2 stars is how slow service/the food came out. We waited an hour for our pastas while this other table of like 13 people got all their food before us and they sat down 10 mins after we already ordered. The group behind us about 4 people also got their food before us and they came in around the same time as the bigger group of like 13 people. Mind you this was a weekday and the restaurant wasn't packed. read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

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MAGGOT FOUND IN FOOD. THIS IS FROM THE NIGHT OF SEPTEMBER 25TH AROUND 7:30pm-8:00pm Me and my boyfriend have eaten at this location multiples (in restaurant and take-out) and we've had no issues before. However, this time completely changed things for us and we unfortunately will not be returning here again. The service was fine. Didn't have to wait long for our food or drinks considering how busy they were. I ordered the salmon piccata and he got the ribeye. My salmon piccata tasted good and his ribeye tasted fine as well. With the ribeye it comes with two sides, potato wedges and broccoli. When he got to the broccoli he said it tasted slightly weird but didn't think much of it and continued to eat a few pieces. Then he decided to inspect the broccoli and he found A MAGGOT inside the broccoli. We immediately called our server and he then got the manager. Unfortunately, I did not get the name of the manager but I did notice she had long, sort of dirty fingernails (her natural nails, not fake nails) which I find that very off putting considering you work in a restaurant and you're handling food constantly. She took one look at the plate, immediately apologized and said that it's their fault and admitted that they did not wash the produce good. She said they will be covering our bill and still had the audacity to ask if we wanted anything else or dessert......mmm no thank you. I couldn't even finish my meal. We immediately left after that. Just goes to show that we never know what's going on in the kitchen of these restaurants and how clean things really are. read more

I don't know what happening with this CPK. Not serving alcohol - something about liquor license?? Ordered garlic shrimp fettuccine. Absolutely awful! No taste whatsoever. Never going back to this location. read more

California Pizza Kitchen - No taste garlic fettuccine with shrimp and mushrooms - Pizza Near Me - Kapolei, Hawaii

Spaghetti Bolognese was light on sauce and zero meat. Lettuce wrap filling was missing something....something idk a base like cashews or peanuts. It was just mushrooms and jicama no cabbage a few scallions. read more

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Don't come unless you have the time and patience to wait for your food. It took 20 minutes for the waitress to get in touch with my table. After ordering, it 47 minutes for me to receive my foods. Not to mention, we didn't even get the complimentary bread and olive oil. I asked the waitress twice for the break and each time she just says okay and walks away. In the end i just felt like she didn't want to get the bread so I stopped asking. However, there was a great and amazing host! She was so kind and understanding despite the early notice she gave of a possible long wait time, she ended up seating us ahead of estimated time. The foods weren't anything special. Tasted exactly as you'd expect. The ambiance was family friendly. read more

California Pizza Kitchen - Inside of restaurant - Pizza Near Me - Kapolei, Hawaii

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Angel deserves a raise and a halo If you're headed to California Pizza Kitchen, pray you get Angel as your server--because she truly lives up to her name! Attentive? Check. Friendly? Check. Refills like a ninja? DOUBLE check. She was all smiles, chatted with us like an old friend, and didn't rush off to the next table like our last visit where we felt like background extras in a fast-food commercial. We tried the new bbq burnt ends pizza with pickled onions and brisket--and to our surprise, it didn't taste like regret! We're all about trying new things and this one was weird in the best way possible. Happy Hour was a happy win! The shrimp, spinach artichoke dip, cauliflower, and potstickers, gotta ask them to be deep fried (Angel's suggestion--she knows what's up) were all devoured like we hadn't eaten in weeks. No regrets, just crumbs. Now... can we talk about the strawberry iced tea for a second? Pro tip: ask for the half & half on the side, dump one serving into your tea, and boom--your tastebuds will do a happy dance. I had FOUR of those teas. Four. I basically left the restaurant 78% strawberry iced tea and took another to go like the addict I now am. ‍ In conclusion: go to CPK, ask for Angel, drink the tea, go during happy hour, live your best life. You're welcome. read more

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Very disappointing experience. The food took way too long to come out, especially considering the restaurant wasn't even busy. The communication with customers was also poor. We were left waiting without any updates or explanation about the delay. I understand that restaurants can get busy, but the long wait and lack of communication made the experience frustrating. Hopefully, the restaurant can improve both its service time and customer communication. read more

Service was good. The girl that took my takeout order was friendly. I always get the west coast bowl and this has never happened to me...my burger was raw and cold inside. Looks like they were in a rush because I got my food pretty fast too. read more

California Pizza Kitchen - Raw burger. - Pizza Near Me - Kapolei, Hawaii

Update on my review, what a major difference from my last visit! Waitress was so on point, let us know about Happy Hour and was so quick and super friendly! Food was super delicious, cooked and prepared well! Everything was so good! It seems much better! read more

Be aware of this kitchen. I usually order BBQ Chicken Salad for lunch and have dined at Kahala, Ala Moana and Mililani locations without any issues. Dined here and had my usual, but this time I started to get itchy and throat was swelling up. My daughter gave me a Zyrtec she had in my purse before it got worse and luckily my throat didn't swell up to the point I couldn't breathe. But it was a horrible scary feeling and this happened about 5 minutes after I finished my salad and started walking to the car. This is the first time this has ever happened to me in my life. Never had allergies or any reactions to food, pollen, etc. Went to see a doctor the next day and was told Sometimes if items are not washed properly with insecticide still on it, it can cause these allergic reactions. Also if it touches something that I COULD BE allergic to, that can trigger it as well. Kind of like if someone cooks in peanut oil but doesn't wash pan completely to cook next dish and the next customer is allergic to peanuts. Cross-contamination. The service is always good at this place despite being busy pretty much all the time. Bathrooms are clean and hostesses always friendly and patient which is why the three stars. read more

While we were visiting and on vacation, we came here for dinner. We got seated right away, and the staff was super friendly. The ambience was very clean and very well decorated. Our waitress was super friendly and very thoughtful, knowing that we have a young child. She was talking to him and interacting with him, which was very sweet! The food was great and came quickly! We had a great time read more

Walked in and the hostess didn't greet me at all -- just stared until I said "one." She asked if I wanted the bar, I said no, but I was still seated in the bar area. Service was confused. I had to ask twice for my Coke with lemons. Spinach artichoke dip came out cold. The salmon and broccolini were also cold and the broccolini was tough. Took it home to reheat. Ordered a regular‑crust pizza, but it came out thin twice. Then the bill showed charges for two pizzas, plus cauliflower dough and cheese I never ordered. Manager didn't seem friendly, and the whole experience felt inconsistent. Very different from the Mililani CPK, which is much better. Marie read more

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We decided on CPK (California Pizza Kitchen) at Kamakana Alii for dinner. There was no wait and the hostess was nice and seated us right away. The Auntie who was our server (wish I remembered her name) was so nice and friendly. She made it a point to check on us frequently and exemplified great customer service. She was patient with our ordering and made sure that she had everything right considering we ordered quite a few things. We loved everything that we ordered: 1. Spaghetti Bolongnese (first time having it and we enjoyed it. It was so tasty and even better the next day) 2. Thai Crunch Salad (refreshing and loved the cilantro that was added in) 3. Pepperoni Mushroom Sausage Pizza on regular crust (yummy as usual) 4. California Veggie Pizza on Cauliflower Crust (this is my fav and I love all of the veggies on it. I added some parm cheese and red pepper flakes and it was even better. If you love veggie pizza, this is a must) 5. Red Berry Sangria (also my fav! Absolutely delicious and redreshing) The restaurant was not loud at all and had many available seats for dining. We enjoy coming to this location but it can get busy and may have a wait depending on the day you come. We have always had a great experience here and will definitely return. I also had complimentary Birthday entree which is an awesome thing that CPK rewards members get on their birthdays! read more

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One word HUGE!! Although my husband ate the entire burger, he said he wouldn't order it again. Sauce was similar to the McDonalds sauce, otherwise it was okay. I ordered the cauliflower crusted mushroom, pepperoni, sausage pizza and I enjoyed every bite. We also ordered the full serving of their bbq salad, which was a favorite at one time, but didn't hit like it did months ago when I ordered. Maybe not as much chicken. Drinks were awesome, and overall great experience. read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

Happy Hour/dinner at CPK! Long time no see, so I was excited. I was surprised to see them busy on a weekday around 5pm. There was an issue with their computer system/tablets, so it added to the delay in seating guests. My wife and I waited about 15 mins on top of our early check-in that we initiated at the time we left the house. We were seated at a 2-top table around the bar, which I don't prefer, but we took it. Our server was the bartender who appeared to be working solo w/1 bar back, so each "pause" was quite delayed as well. Drinks took 15 mins. They arrived after we received one of our appetizers (with no plates or utensils). Salad, pizza, and egg rolls trickled in one after the other... definitely not in sync. What we got: - Shishito Peppers - Spinach Artichoke Dip - Avocado Egg Rolls - Thai Crunch Salad - California Club Pizza Overall, the food was yummy, except the pizza. Our server was nice and cheerful, but our experience would've been a whole lot better if we had been seated in the dining room. Service was just too scattered and a bit hectic feeling - like, we weren't sure if we should flag someone down to ask for the rest of our food, and our second round of drinks didn't even make Happy Hour. With that said, CPK will always be a place that gets me back because I love their veggie pizza and salads. The place was still lively and upbeat, and I'm glad to see them surviving post-Covid. read more

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Service was poor. They said the wait was 1 hour but there were more than 7 tables open , LOTS of staff (4 were at reception just laughing and talking) and NO ONE waiting out side the restaurant. Seems they didn't want to sit a party of 2 at a table but said the bar was available. Food was good but the service made you feel like they didn't want your business. This experience tells me to go to a location that appreciates your business. read more

This evening we had a takeout order to pickup. I misunderstood how the menu worked and thought I was supposed to get a ceasar salad and pay for a tomato bisque soup as a side order with my sandwich. It was my fault but the cashier checked with the manager and he gave it to me for no charge. I told the cashier that it's okay, I didn't need the salad as it was my misunderstanding. She said no problem and they were already making it for me. I wish I had gotten their names so I could tell them again how much I appreciated them taking care of me when they didn't have to. Thanks CPK Ka Makana! read more

Ordered takeout, got a solid pizza and pasta, honestly pizzas are always good, Except I ordered a side of ranch and got this joke squirt of a ranch instead. Also got extra sauce on the pasta but that also wasn't the case, payin extra for nothing is annoying. Only reviewing cause this is defiantly not the first or second time this has happened. read more

California Pizza Kitchen - Side ranch squirt - Pizza Near Me - Kapolei, Hawaii

We love the food at CPK. We enjoy the tomato soup, bbq pizza, wild mushroom pizza, I LOVE the chicken piccata. Sometimes the food and service varies each visit, which is understandable if they are busy or slow. This visit was amazing that I had to leave a review. Our server James was so good, he was so attentive and everything was just on point. Seriously the best service we ever had. He was also serving 2 other large parties while having our table. Best service and food we had at the Kapolei location so far. Thank you so much James for the exceptional service. read more

Had to redeem rewards and I decided to try the new dessert. CPK never disappoints. And the new dessert is a variety of flavors of apple, chocolate and maple bacon. So good! Glad they have this but I believe it's only for a limited time. read more

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service wasnt great. Got seated right away, the server Ashley didnt greet us nor gave us any water until about 45mins into us sitting down. Ashley finally came back to take our order, brought back mine and my son in-laws drinks but not my daughters one (the strawberry lemonade) that never came out i had to hunt ashley down twice to get my daughters drink. I also ordered a chicken picatta to go Ashley forgot about my to go order (infact she handed me my check, i reminded her sis dont forget i ordered my sons picatta to go right.! she told me yes she had put the order in. She also advised me that well get a to go bag when my sons picatta was done. So we didnt think of anything until about 30mins later were still sitting there and im like wtf wheres my sons food? Ashley then comes back to our tables asking us if everything was ok looking at us like why are we still here... So now im upset i tell her did you forget my picatta?!!! Her response was omg sis yea im so sorry its over there somewhere i promise...) she finally comes back to give me my order it was something way off it was shrimp scampi (side note my children are both highly allerigic to shellfish, so if my son had eaten it and i didnt check it CPKs ass would have a lawsuit.!) i was so disappointed. Called them back and spoke with a gennalee (which apparently is the manager at this location) and omg this was more worst they gave me the wrong order again this time the pasta had zucchini noodles plus some other noodles drenched in a lemon sauce it was so bitter omg it was disgusting... NOT SURE WHATS HAPPENING WITH YOUR NIGHT STAFF BUT THEY SUCK........ read more

California Pizza Kitchen - what was supposed to be a chicken picatta tasted more like just lemons way to lemonyyyy for me - Pizza Near Me - Kapolei, Hawaii

Decided to go to Ka Makana for CPK since it's ride down the road from home. I usually get the bbq chicken salad but was feeling pasta today so I ordered the chicken picatta. Amber our server was awesome, we already know when we get seated what we want so she took our order right away. Appetizer came out quick and entrees came soon after. She also refilled our drinks right away. read more

California Pizza Kitchen - Avocado club egg rolls - Pizza Near Me - Kapolei, Hawaii

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Ordered the Mexican tostada pizza and added chicken. That was the only addition. Picked up the pizza and drove home to find most of the toppings missing from the pizza. Called to get a refund and was offered a discount for the next order or drive all the way back during dinner hour and wait to get a new one? No thanks, discount wouldnt be used as I won't order from there again. Literally any other pizza place would be better. read more

Jenny the manager was amazing! She had great service! The cali sub sandwich with turkey was not dry and the salad was great

Food was great! New item tried! Bahn mi church sandwich. Now I wanna try it with smoked ham next. Service was great! Place was as usual and for some reason always has a bird inside hahaha other than that had a great early dinner read more

California Pizza Kitchen - Bahn mi chicken sandwich - Pizza Near Me - Kapolei, Hawaii

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To Be Honest, we chose to eat at Cheesecake Factory across the street, but we never got greeted for 5 minutes and had to wait for a seat even though we clearly saw a number of booths open. So we decided, screw this, let's go across the street to CPK which we also frequent. From the second we walked in the door, it was a totally different experience on the positive. Mimi, our server here was excellent, she closed the shades for us as sun was in our eyes, she gave great suggestions and was so attentive and checked on us often. Food came out fast and was delicious!!!!! We will definitely choose CPK first instead of Cheesecake Factory next time!!!! read more

I always have a bad experience here. I let it go the first couple of times because I don't like to leave bad reviews. There's always something in our food, as if they didn't wash the dishes good and the lady that took our order, forgot our order a few times. I get that it's busy, but it was a little much. I also added a photo of the new shrimp pasta (I peeled the shrimp). Which is not what I'm complaining about... the portion size is just really small and for a "pasta", there aren't much noodles. The zucchini was also supposed to be spiral, but was like thin layers. There was also a ton of garlic. read more

California Pizza Kitchen - New shrimp pasta - Pizza Near Me - Kapolei, Hawaii

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Can't go wrong with CPK no matter where you're at. Excellent service great atmosphere great food. If you had it back home somewhere in the US mainland you're gonna get the same here in Hawaii. I think my daughter might be. We were just here last night. read more

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