AN ACT OF KINDNESS.My parked white Suburban was accidentally side swiped By another vehicle leaving…read morea large black stripe across front and rear doors on the driver's side. The Owner of that vehicle very kindly left me a note under the windshield wiper indicating his contact information. I hoped that I could remove the mark myself thus saving him the cost of restoration. I soon realized that in so doing, I could ruin the paint finish. That is when I took the vehicle to Unlimited and met Paul and Ginger who own the shop. As I chatted with Ginger, Paul took a look at the vehicle which I thought would be for an estimate. Ten minutes later, he came back and replied, "All Done". The long black streak was gone and the doors looked as good as new. Very gtatefully I asked,"What do I owe you?". "Nothing", he replied. Wow , was I impressed! I notified the gentleman whose car hit mine and he was ecstatic since Paul had now saved him a considerable amount of money for a paint repair.Besides meeting two very nice people and learned that they have been in business for 30 years, I will now know whom to call should I ever need and body repairs for any of my vehicles. Stephen L. Green,MD, Hayymarket,VA

Paul was great! Diagnosed and fixed the problem quickly and the bill was reasonable. Best yet, the…read moreproblem stayed fixed unlike the mechanics that we have dealt with in this area.

Took truck in for estimate for minor but several scapes . Original estimate was approx 4k - we…read moreunderstood that body work is expensive . Required a 50% deposit . After having the truck 3 weeks came back w additional finds of almost 40% more than original. We have had work from this company when"Rick " the founder was running the company and NEVER had issues of ANY kind such as poor communication , requiring deposits , only excepting bank checks or incur 3.5 % surcharge on credit cards ! All in all 3rd and last time !

They are super nice but also loosely goosey. You call And…read moreask about your car and they don't know what's going on and then take almost the whole day to call you back. Also, had to bring my car back to them because things they fixed before started to crack and the my whole roof had to be repainted. It takes forever for them to do anything and you never really know what's going on with your car.

R&R was friendly, fast, and fair. They were very responsive and helpful, and came out to me to fix…read morea deep scratch on my rear quarter panel at a good price. They did a great job and I'm happy with the work -- the color match looks great. He even ordered a replacement wheel arch flare for me and is coming back in a few days to install it. Edit: it's been almost two weeks and I still haven't received the wheel flares.

They were quick to repond to my request and it was done before 24 hours had past. I possible could…read morehave gotten a better deal, but the response time and convenience was top notch. It looks like the damage never happened and so I'm very pleased with the work.

First time I've used Waterloo services. A deer hit my son's car. Right passenger side quarter panel…read morewas damaged. Poked though the wiper fluid container. Hit so hard it crumpled the hood a bit and passenger door wouldn't open. Not happy time at my house. We called Geico and they took care of it. We chose Waterloo Motors as it's right in town plus Geico agent knew them as well, which i felt was good. I owed the deductible and another $175 for labor fees that Geico didn't quite cover. Seems Waterloo Motors service is a bit higher on the labor. But people need to be paid for their service and mechanics are in need. They did a great job on my son's car. They had good communication and we're happy to have the car back. It does look nice. They did a good job.

Idk what stick got up there butt that day but they failed my nearly brand new. Was a showroom car…read moreonly, hardly any miles for my rear tires which was understandable but my problem with them is because one of my headlights the plastic outer cover is chipped in the back corner was the main reason i was failed...??? Than gave me a funny look and said "we go by the book here" ...??? Like what? He knew that was ridiculous and probably instantly remembered the year before they passed my old car which externally was in far worst ship including both headlights cracked from some dummy loosing trash out of his pickup while flying down the highway. To top it off quoted a replacement at $7000. When I looked after that I couldn't find one for $7000 but only the most expensive still $4000 less than that and the only replacements I could find was the entire light assembly at that. Still expensive but 7000 naw not buyin it and regardless I still wouldn't even spend 1000 on a plastic light cover. I spoke to several other businesses that has not seen it themselves at that time but said if it's how I described it than waterloo is just being ridiculous for no reason. In saying all that they won't be getting my business again.

This is the place to get paint work done without overpaying a body shop…read more I had someone back into the front end of my new ride...no major body damage but scratched, scraped and traded paint. Glenn Buck is the owner and was recommended by Don at DentMasters He works out of the Toyota Warrenton shop and does an excellent job at a very reasonable price. He has a mobile unit and will come to you if you make advance arrangements. He's been doing paint work for 15 years and really knows what he's doing. The color match was perfect, there was no way to tell there was any damage. He's very friendly and professional and does great work.

I took my car to Boggs to have my hood damage repaired. As soon as I walked in, I knew that these…read moreguys are really good. This is a family business, and they take a lot of pride in their work. No cutting corners at Boggs - my paint looks flawless. I am totally sold and will be bringing my '49 Chevy truck project there for finish and painting.

I went to Boggs to fix a quarter sized dent. They fixed the dent but made my door a different…read moreshade of blue from the rest of the car. They somehow broke my seat and drivers window as well. They tried to hide the repairs from me by supergluing the seat together and replacing my window without authorization. Nick verbally agreed to fix the repairs but stopped answering the phone and responding to emails when it came time to pay.

It is really easy to get ripped off in this business and really hard to trust truck repair…read morecompanies. With New Baltimore Garage, there is no doubt that they are fair, honest and really know what they are doing. Thank goodness for New Baltimore Garage!

I use them to buy 97% of all my parts we need for work. They always have just about everything we…read moreneed, if they don't, they will get it for me, or tell me who may have it! They have always gone above and beyond for all my needs!

These guys are the best in the area by far. I've had cars in for minor and major body repairs. They…read morecome out looking like new.

Fast and amazing service. I expressed to Ronny that we were down 2 cars and if he could expedite my…read moretires I'd greatly appreciate it. He delivered and with a good price . The ladies at the desk are never in a bad mood- very much appreciate this for sure.