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    Caliber Collision

    4.4 (71 reviews)
    Open • 7:30 am - 5:30 pm
    Updated 2 weeks ago

    Services - Caliber Collision

    Bumper repair

    Collision repair

    Dent removal

    Caliber Collision Photos

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    3rd time is the charm! Cut my tuner wire for my EFI live tuner! Cut a water hose from the reservoir because they don't know how to install a window trim! Left me stranded on the road the next day after picking up my vehicle. Repairs are gonna cost me about $8,000 out of pocket to fix because they are not taking accountability! Left my rear view mirror lose and pinched the wire for the onstar/emergency button on the rear view. They forgot to add adhesive to the bottom of the window they installed. Took it to Huntington Beach Chrysler dodge and they are going to fix my vehicle like it was before. Hope AAA drops them from their contract. Unprofessional/unskilled low dollar technicians they have in the back. I saw them nothing but kids working on vehicles. They probably ain't even certified. What a total sham. I have to hunt them down to get attention. Not even a courtesy call! Already reported to the better business bureau and I ain't stopping there! I want this place inspected to make sure everyone in the "technician" side is certified. Chris is the worse piece of human fecal matter. He should be in the back sweeping not doing quality control. If you guys get work here please inspect your vehicle. Make sure all your hardware is installed properly and don't drive that place before checking every inch of your car. Trust me I'm living proof. After they scratched my hood they said "we can paint it for you" hahahaha you guys can't do a simple bumper swap! Yet alone trust you with painting my truck. You gotta be out of your mind. I spent money to destroy my car. That's funny. I could have done it for free! No wonder collision is nation wide. Insurance and them are corrupt working together to take money from Veterans that are on a budget. Should be ashamed of yourselves. I'm not stopping with the BBB report. I'm gonna make sure a few heads lose their job after I'm done! Shove the money up where the sun don't shine! Good riddance TRASH!

    Vehicle
    Sarah B.

    I was so happy to get my car back in 2 days. Caliber Collision did an amazing job. My bumper was repaired and now it looks brand new! Ana was amazing and communicated each step with me. I also got my car back nice and clean inside and out. Thank you all for your great work. Would definitely recommend this shop to family and friends!

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Great Service. Would recommend to friends and family. Lifetime warranty on the repairs.

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    they tried getting me for a side mirror replacement for $709 and they take forever to check in while no other customers are in there.

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    4 years ago

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    4 years ago

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    4 years ago

    Robert Rancho very professional and came out on time to do my estimate. I highly recommend this place!!

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

    My guy Christian helped me out really well. Car looks brand new. Go check them out. They do a really good job over there!

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    4 years ago

    Anna Ramos provided excellent customer service the entire time. She did an amazing job!

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    4 years ago

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    Page 2 of 2

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    “A part was going to take a month to get, but the service tech Anna was on it and able to find it within 2 days.”

    Mentioned in 14 reviews

    Read more highlights

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    5 Stars Automotive - Car Repair, Auto Body and Paint Refinish

    5 Stars Automotive

    (50 reviews)

    I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

    This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

    Bumper Buddies

    Bumper Buddies

    (623 reviews)

    Great service. Excellent work. They take care of their customers. You will be in good hands…read more Sam does the best work !

    This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

    Craftsman Collision USA - Make sure you send us the right photos when requesting an estimate.

    Craftsman Collision USA

    (398 reviews)

    Craftsman Collision demonstrates outstanding customer service, communication and repair work…read morequality. Specifically, Angie contacted me within minutes of ending my call with AllState. Angie was professional and patient trying to fit me in for an estimate during the week. When I arrived for the estimate, Angie greeted me immediately. Without delay, Clay met with me to inspect the damages. I was pleasantly surprised with the cost. Clay also took time to go over the repair process so I had a better understanding of how long the repair would take. Prior to scheduling the repairs, Angie texted me the information on Enterprise Rental. When I returned for the repairs, Clay checked me in and made sure I retrieved any personal belongings I would need. They also sent periodic text updates during the process. Our vehicle was repaired ahead of schedule, and the team made it look like new again. Specifically, I was pleasantly surprised that Clay also had the headlights polished. Angie also conducted a final walkthrough and suggested I return if any issues occur. As a result, I highly recommend Craftsman Collision, and I greatly appreciate the professionalism by Angie and Clay!

    I got rear-ended in December. First accident I've ever been in. :-( Although it wasn't too bad, and…read morecould have been worse, it's still a bummer (and a hassle); but it was bad enough that the whole bumper needed to be replaced. This place was great and made things easy! When I called my insurance (Costco Auto) to report it they recommended two shops near me and I just randomly selected this one. Once the insurance did whatever they did on their end I very quickly received a call from them to bring it in for an estimate. Angie the front desk lady was wonderful and very sweet. Scheduling was super easy and painless. The work didn't take terribly long at all. When I picked it up it looked great AND my pearl white paint matched perfectly!! When I got home and we looked at it a bit closer we did see something that was "off". I called them back to let them know. They told me to bring it back in and they would make it right. And they sure did! I will absolutely recommend this place to anyone who needs any car body work/repairs.

    Caliber Collision - bodyshops - Updated September 2026

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