I had an amazing experience with Bellflower Collision. They took incredible care of my Genesis and the quality of work was top tier, everything came out flawless and better than expected. Steve was especially outstanding throughout the entire process. His communication was clear, consistent, and professional, and he made sure I was taken care of every step of the way. That level of service is hard to find. If you're looking for a shop you can trust to get the job done right, this is the place. I would absolutely come back and highly recommend them to anyone. - Nadal Family read more

Amazing customer service and a prompt turn over. We would highly recommend this business! read more

Excellent customer service Quality work - attention to detail Good communication - explained all work to be done, patient, made great recommendations I am VERY satisfied with body repair and paint job When My neighbor saw my car she asked me for their number I highly recommend this repair shop read more

From what I can tell the work done on my car looks great! However I was told 7 days to complete the job, but it took 28... A little off on that initial estimate. Also when I received my car one of my tires had a bump on the sidewall. Yes I will admit that there is a possibility that it was there before I arrived to the shop however I'm very doubtful of that. I was also told that they gave my car an alignment and repaired a rim meaning my tires were surely touched during the repair.. Even though I was told they never "touched that wheel". Keep in mind I walked out to see my car and I instantly saw the tire bump, but somehow I just never saw that before giving them my car?? That doesn't even sound realistic considering my car was hit a few days prior and I examined my whole vehicle to check for damages. Pretty sure I would've seen that. Overall the repair looks great but I'm not necessarily happy with the service because of the time it took and the inconsistency. But there is definitely a small possibility that that bump was there before giving them the car and I somehow didn't see it. It's just unfortunate when you're told 7 days, it takes a month and then when you finally get the car back you have to buy a new tire. The car is also only a year old so the tires were in great condition.. I was also explained a way for me to get a new tire saying I would receive an email or a call from the tire manufacturer. Never got anything. No follow up either. read more

Bellflower Collision was recommended to me by my housemate after she had work done here, stating, "These guys are amazing!" Fortunately, it was also a AAA-certified facility! The process was relatively easy, but it was drawn out. I came on my day off because this place is only open M-F from 09:00-16:30, which essentially are my work hours, making it challenging to actually visit the shop. They take a bunch of photos and send an estimate to the appraiser at the insurance (AAA). The waiting game begins. Even though I was told it typically takes about 3 days to hear back, I actually didn't get a call/email until 2 weeks later. When I finally got to drop my car off, it did take longer than the initial estimate, but the work was excellent. They replaced my back bumper, fixed my back gate, and even buffed out some branch scratches! The communication could have been better, as I had to wait an extra weekend before I could pick up my car because no one called me to tell me it was ready. However, the quality of the service cannot be denied. My car looks brand new! Scott and his staff are a great family of workers who care about the work they do, sans the young kid who was recently hired for detailing. Everyone else seems superb! I would trust these guys for any body work! read more

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Took my car here through insurance for a rear end accident. They put the old liner in the trunk but still charged me for a new one. Was told car would take 3 weeks. Took 3/4 months with 0 communication. Always told they are waiting on parts. Seems like they do it on purpose for storage fees. They also replaced 3 lights out of 4. It doesn't match the new ones. Went back and told them I got charged 13k and taillights don't match. They want to charge me to swap into original ones. Horrible service all around. Take your care elsewhere and save yourself the headache. Was hoping they would make it right & they didn't. read more

Amazing service, was looking for a quick repair on my bumper and these guys were able to get it done within the same week i asked! Geovanny took care of me personally and made sure I got everything i asked for at a very reasonable price too. Even after the repair i got asked if there was anything else I wanted worked on and since my car had a few pain scratches they helped me out by touching them up! I'll definitely be using them again in the foreseeable future. read more

Great customer service, quality work, and very convenient. I was minor car accident, but they made the inconvenient experience pleasant to deal with. I Dropped my car off for repairs. To my surprise, they set me up with the rental company, and had my car back within a week. I was impressed with the workmanship. My car looks good as new. Thank you Scott, Steve, and the rest of the friendly staff. read more

Great workmanship and service! I highly recommend Bellflower Collision repair shop to anyone in need of collision repair. Their combination of excellent service, skilled technicians, and customer care is truly unmatched. I'll definitely be returning if I ever need any future auto repair needs. read more

Bellflower Collision - Bellflower collision - Body Shops Near Me - Bellflower, California

These people are amazing! I'm a repeat customer‍and highly recommend! Brought my truck in today for a look-see. Steve is my guy but wasn't in the office at the time so this lovely lady named Jesenia Lopez jumped right in, looked at the damage and removed the red paint in minutes at no charge! Talk about great customer service! read more

Giovanny and Bellflower earn a 5+ star rating for me. The work was first rate: Repairing scratches and damage, restoring paint that had oxidized and returning to me a 2021 vehicle that looked brand new. Throughout the process Geovanny stayed in constant contact, providing updates on the repair status and cost. The price for all the work Bellflower Collision completed was very fair and reasonable. I will absolutely use this company again. They were recommended to me by Norm Reeves Honda Cerritos for work the dealership does not do, and I can see why they are authorized by Honda. read more

These guys are great! Everyone here is friendly and very helpful! I brought in my Honda fit for repair and it looks prefect. Geo took great care of me.i will definitely be coming here for any collision needs. Great people ! read more

These people are the best! From Liz and Jesenia in the front office, to Steve and Scott, the brothers who own the business, I've been so lucky that my Honda service advisor, Trevor Rodriguez, recommended them. When I drove up, Steve came out to greet me. I showed him my messed up mirror and the side of my car that had a big scrape on it. He wanted to try to buff out the scrape for me. It looked like new and he didn't charge me a penny for it. He gave me a very reasonable estimate on replacing the passenger side mirror. For only a $200 deposit, he ordered me a used one. (This wasn't an insurance claim!) When it came in, he checked to see if it was the correct one. It needed to be painted, so he didn't keep my car that day, but told me to come back the next day. I thought I'd have to leave my car for a day or two and had planned accordingly. The next morning, I went in. While I waited, he had it fixed, and it was done in about half an hour. It works perfectly! The icing on the cake was that it didn't have to be programmed after all, so he didn't charge me for that, and my final payment was significantly lower than I had been told originally. They could've charged me the first amount and I never would've known, but they are so honest that they passed along the savings to me! Please take your car to these folks! You'll be SO glad you did! Plus, they are all just really nice, genuine people! Thank you, Steve, Scott, Liz, and Jesenia! You're the best! read more

Be prepared to wait. And wait. and wait. And get no updates ever. I've had service done at other collision centers and by far for Toyota, I've really liked Penske Toyota collision center in Downey. My daughter's car was rear ended at a very low speed and it truly seemed like very little damage. My insurance processed my claim and recommended a "preferred" location which would guarantee repairs for a lifetime. Which almost 99.9% of shops do. Anyhow, I had an appointment with a Toyota but canceled as my agent said it would be a faster process to go to a "preferred" shop, so I went ahead. First of all the girls who answer the phone are rude and always seemed bothered with having to answer the phone. That should have been my first sign. I let them know from the get go that we did not have. Rental and my daughter was sharing my car as needed so we were hoping it wasn't too long. Came in for an appointment to take pictures on Thursday April 11. Only to be told I have to wait for them to get the ok from insurance and they will call me back. This they NEVER DO. They never call you back when they say they will. I had to call back in the week and ask for update. Again bothered gals said oh yes, you can drop the car off Monday. So there goes a wasted week of time. I asked if they had an idea how long it would be. Nope. Can't say. I said for a rear bumper cover with very litro damage can someone guess? She then came back and said it should only be 3-4 days. So I went along and dropped the car off being that they said 3-4 days and the fact that we did not have a rental and we were also leaving town and would not be available to pick up from the 1st to the 5th. Again they said they would call me tomorrow once car is torn down to have a true update. Again, they never called me back. I had to call them on Wednesday. One of the brothers Scott tells me they had to order a new bumper, and it just arrived "today" so it will now be 3-4 days. I told him I was leaving town and my only point was, if it's not gonna be ready by Tuesday, I will not be able to pick it up til the following week. He Said no, no problem it should be ready by Monday or Tuesday. I will call you with an update. Again no update call ever happened. So once again I call back and the bothered phone lady says, we are waiting for your bumper. I said well Scott told me it had arrived on last Thursday. So she puts him on the phone and he back peddles and says, no, I ordered it Thursday. If it comes today or tomorrow it will 2-3 days from then. He says yet again, I will call you with an update. Can you guess? Yep, no update ever. I left on my trip Wednesday morning. Was gone for five days. Never got any updates. I call Monday 3 weeks after initial appointment for pictures, and I ask what time will my car be ready for pick up. The lady outs me on hold and says you can come at 4p. I said Ok To my surprise. I get a call at 130p saying car was ready for pick up. When we get to the shop at 230p, they are still working on it I guess putting the final touches. It was not until this pint and after the 3 week ordeal that the brothers tried to be somewhat nice. They did offer to "Buff" my car's headlights as they were oxidized. And it made a big difference to the headlights. The work looks good. 5 stars on the work. Would I return? No. But the work was 5 stars? Yes, but I can't stand the lack of customer service as well as the lies, back peddling, and run around we got from the initial 3-4 days estimate turning into a 3+ week total ordeal. Just say you need a month's time, then over deliver with a shorter time. Don't say 3-4 days if it's gonna be 3 weeks. That simple. read more

Hi my name is Derrell, I came to get an estimate on my bumper of my 2020 Honda civic because it had a dent and some chipped paint . Scott was very helpful in helping me out He went out his way to get my dent out very good customer service. Great place to take your car. read more

They do not work on older cars. They were of little to no help. Definitely would not recommend their service to anybody I know

I brought my vehicle in for a rear accident. They did a great job on time and also they show you the old parts that were replaced with new dealer parts. The staff is very welcoming. read more

Took my Truck in for bumper damage and was helped by jesenia who was very helpful and explain the process to me. The customer service was great and quick turn around had my truck back in no time. Would highly recommend this body shop to anyone who needs body work on their vehicle. Thanks again ! read more

I had a really wonderful experience here today. I came here for a third estimate for the front of my car. All costing $1500. Steve came and looked at it, gave me some recommendations on fixing it. And we decided to just go with some glue and touch up paint. He came out and did that for me. I have never experienced such kindness at an auto body shop. I will be coming back to this place for any future needs that I have and recommending to everyone. Thank you so much, Steve for your kindness and honesty! read more

Steve is an amazing person, was referred by my friend to come here and she was right with how amazing there service is. They are for the people and we need more business like them. You will not regret it. read more

Bellflower Collision - Business place - Body Shops Near Me - Bellflower, California

I can't say enough about Bellflower collision. We took in a car that we thought was pretty much beyond repair and Steve and his team did a phenomenal job. They were fair, honest and were able to turn our car around right away. Thanks Steve I'll be referring you to everybody. read more

I have a brand new 2024 Hyundai Santa Fe. I was rear ended on the freeway (at low speed) minor damage. The guy who hit me was uninsured. Steve Baca at Bellflower Collision helped me out above and beyond. He was honest with me about what was necessary to fix. He put some brackets on to secure the bumper and oiled the scuff marks. He gave me a bottle of the oil (tire wet) to take home. He charged me $10!! Very nice staff. I will definitely go there again if something happens to my car (fingers crossed, nothing does)!! read more

I just picked up my car from Bellflower Collision and the Service both in person and over the phone was top notch my car looks like nothing ever happened. This is my third time at Bellflower Collision and all three were no fault on my behalf but if you are looking for a superb body shop I highly recommend Bellflower collision. Thank you staff and Technicians at Bellflower Collision. read more

I had a really difficult circumstance with a brand new car. I was having difficulty getting anyone to help get the ball rolling. One call to Steve at Bellflower Collision changed everything about my experience. He took the time to listen and showed true concern for me. He asked me if he could just take care of everything that needed to be done and I'm really glad I said yes. Bellflower Collision did a great job with all the repairs and my car looks brand new again. It is rare to come across someone like Steve in any business anymore. He is absolutely competent and kind and I do not hesitate to recommend him with the highest ratings. read more

Bellflower Collision - Body Shops Near Me - Bellflower, California

Had an accident at grandbabies school and the lady took off my whole front bumper! I called AAA and immediately gave me the number to Bellflower Collision. Scott was wonderful and the front office ladies were very kind. They drove me home after leaving my car. My car is old so it was hard for them to find parts but to look at it you would never know that. I so appreciate these kind people. I believe the 1st person I spoke with was the owner - totally nice!!. I would defiantly refer Bellflower collision. Thank you all sooooo much. Blessings to you all read more

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A loose tire hit the front end of my vehicle and caused damage to the front frame and broke the radiator . I took my vehicle to Bellflower Collision to fix the damage. They was amazing !! I spoke with Scott he was the absolute best very friendly and informative he went over all the details for my vehicle and let me know how long it will take. I picked my car up and it looked better then it look before it was hit . Great and quality work read more

Bellflower Collision - Finishing photo - Body Shops Near Me - Bellflower, California

So grateful to the Bellflower Collision team for all their help with my car's repair! I originally chose to get a quote at this place because of their multiple positive shoutouts on a Facebook group. The Set Up: I called the office and was told I could bring in my car anytime for an estimate. I brought the car in and met Steve who was super helpful and understanding of my situation. He emailed me with a quote the very next day, and I decided to go through with repairs at Bellflower Collision. The Repair: Steve kept in contact with me throughout the process and waited for my approval for any quote changes. I really appreciated that! Once I got my car back, I was so happy with the repairs - it looked brand new. They even took it a step further and washed my car + headlights, and I was so thankful for that, too. Wrapping Up: I went in for my car a week later and Steve took my payment. I was able to meet Scott, too, and it just seems that they are really kind people. Other Details: Parking is easy. Many parking spots right in front of office. Tech-savvy with consistent phone/email communications. read more

Bellflower Collision - Damage :( - Body Shops Near Me - Bellflower, California

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I got my car repaired here after it was kicked in all around the car! Service was so professional and communicated with through the whole process! My car came out looking brand new! I recommend all my family and friends! read more

Words can't describe how grateful with the customer services and work. They go above and beyond! Professionals and kind. You'll leave with a smile knowing you're car is in great hands. I can vouch for them read more

Bellflower Collision - Body Shops Near Me - Bellflower, California

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Amazing work & amazing customer service! Everyone in the office was so friendly and helpful from beginning to end. I highly recommend Bellflower Collision! read more

Bellflower Collision Center is the best around.Good Quality Service and work you can trust. I recommend this Collision center to anyone who needs a body shop. My car never looked better. Thank you Bellflower Collision. read more

I got into a car accident a few weeks ago and my insurance sent me to this business for photos and potential repairs. They were great! I spoke to Scott the most: Upfront, honest, kept me up to date on how repairs were going on my car. It looks amazing! I wish I had the money to get other bodywork done on my car also. If I ever do, I will be going back to this group. They even cleaned my car and vacuumed it, making it look almost brand new again. read more

Bellflower Collision - Body Shops Near Me - Bellflower, California

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Bellflower collision is awesome. The staff are very friendly and professional. Scott was very transparent and patient with me and I really appreciate that, excellent customer service. Keep up the good work! read more

Great honest place to get your car repaired. Integrity and honesty is what I found at this shop. I was willing to pay what I needed to pay to get my car repaired and on the day of picking up my car they told me that the bill was $250 dollars less. Wow wow wow. I would have paid the $250 had they not mentioned it but this place has honesty as a major component of their business. Bring your car here you won't be disappointed! read more

So this happened today! Bumper fell off! I called Cerritos Honda and they referred me to Bellflower Collision. I'm so thankful they did. Scott and the ladies in the office were so helpful. They had my bumper back on in 20 minutes. read more

Bellflower Collision - 20 Min later! - Body Shops Near Me - Bellflower, California

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Steve is the man. Made my claim with AAA a smooth process. Been to other collision shops in the area, this is the best one in town! Solid work, would recommend to my family and friends read more

Came here thinking I would need a new bumper for my 2015 Camry. I forgot who helped me but he said it wasn't needed and put on a new bolt and bracket to secure. Price was very reasonable and I'm impressed with their honestly and professionalism read more

When I first took my car to this shop for an estimate, I was told that I would have my whole bumper changed. When I picked up my car afterwards, I came to find that they had only painted over the scratch. They had also kept my car longer than promised. Upon dropping off my car, I was told the job would only take a maximum of 3 days, but instead it took almost 2 weeks. I was forced to leave my car in their shop while I was traveling abroad. I also assume they left my car on and running because my gas tank was depleted 20 miles although the odometer did not go up. My only guess is that they had forgotten to turn my car off. They also heavily overcharged because the paint job that they did was definitely not worth the $1400 that was billed. Overall I am very upset with the service I received from this body shop and will be taking my business to Lexus next time. read more

Go here for your repairs, insurance or no insurance. I was referred here by Bellflower Automotive from a mechanic who is truly remarkable. I brought my Black 2015 Toyota Prius in for an estimate to repair some minor scuffing from a person who had softly bumped my car while backing out. I asked for an estimate and told the staff person I would be paying cash to correct the minor bumper issue. The person who helped me out gave me their honest opinion and told me that if it were HIS car, he would just not repair it because it wouldn't be worth the cost, but that they would repair it if it really mattered to me. Their estimate was lower than Cabe Toyota and Toyota Cerritos. He didn't know the other private party had agreed to pay the cost privately without going through insurance. I gave the estimate to the guy who hit me, and brought my car in. My car was ready on time right when they said it would be ready. On top of the perfect repair, they washed my car, dressed up the tires, cleaned my dash, and vacuumed my car. read more

Coming here was the best decision I could have made! The employees have been extremely helpful with repairs made to my car. GREAT service!