I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

A couple of years ago I had my Toyota hylander repainted. Great paint job, reasonable cost.read more

I needed to have my bumpers repaired after being damaged in a rear ended accident. I visited one…read moreother body shop Crush pros and they refused to work on my older car and even made me feel like it is not worth their time. I left there feeling hopeless. After more online search, I found Victory auto body and they said yes they can work on it. I left the car and notified the faulty driver's insurance, they worked together and a week later I got my car back. I for one I can totally recommend this business. Thank you so much.

I want to thank you guys so much for getting our car fixed fast and leaving it in an outstanding…read morecondition. They were very helpful and they were very professional, I will no longer have to go anywhere else to get a car fixed thanks to Preferred Auto Design ! Thank you guys for working with us and for making our life easier. 10/10 well recommended .

So glad I found this place! I would recommend this shop to anyone who has been in a car accident…read moreand needs repairs. David and the staff handled everything with my insurance and gave me good advice on how to re coup my losses after I had been in an accident. This shop will tell you the truth and take good care of you GUARANTEED

Top customer service…read more I highly recommend this place. On time, on point and friendly staff

Beautiful, clean, and professional facility. My insurance adjuster referred me here, so I didn't…read morereally have another option at the time. One thing I didn't like is that vehicles are transferred to other Caliber Collision locations just to have estimates completed, rather than everything being handled in one place. That process felt inconvenient and unnecessary. Ultimately, I decided not to have my vehicle repaired here due to the high cost of the estimate. That said, the staff was courteous and the overall experience was fair.

I had an amazing experience with Bellflower Collision. They took incredible care of my Genesis and…read morethe quality of work was top tier, everything came out flawless and better than expected. Steve was especially outstanding throughout the entire process. His communication was clear, consistent, and professional, and he made sure I was taken care of every step of the way. That level of service is hard to find. If you're looking for a shop you can trust to get the job done right, this is the place. I would absolutely come back and highly recommend them to anyone. - Nadal Family

Amazing customer service and a prompt turn over…read more We would highly recommend this business!

My BMW X3 was rear ended and my tailgate was left with a pretty bad dent. This was my very 1st…read moreaccident so I wasn't sure how common insurance works. Rob answered all my questions over the phone and guided me without requiring me to be a customer. He simply was trying to help me. From that moment, I knew Custom Paint n Body was a great business. My car took about 1 month to finish. Once it was done it looked brand new again. If I had to be really really picky, I would recommend Rob or any other worker to keep customers updated throughout the process. I texted him and felt it should've been the other way around. But thats just me being picky. I like having updates. The body work and quality speaks for itseself.

I had an excellent experience with Custom Paint N Body after my Model S was involved in a rear-end…read moreaccident. I reached out to Robert, and he scheduled me in immediately, which was a huge relief during a stressful time. From start to finish, the entire process was handled smoothly and efficiently by Robert and his team. Communication was clear, the turnaround was quick, and the quality of work exceeded my expectations. When I got my car back, it looked as good as new -- I couldn't be happier with the results. I highly recommend Custom Paint N Body. Robert and his team truly take great care of their customers.

My car was rear-ended and this body shop fixed it like new. Sandra is amazing and communicating,…read morekeeping me updated, and she made such a difference from my previous experiences with other body shops. If I need my car fixed again, I am coming here again because I already know I am going to get quality work and good service.

Excellent service and they did a great job with my car I really do recommend this placeread more