just a terrible experience overall with this place. and the owner somehow made me feel like i'm…read morebeing the unreasonable one. i paid out of pocket to get my door, which was dented due to me scraping my wife's side view mirror, fixed and repainted in 2024 when i was living in whittier. ended up seeing when i brought it home that the paint was missing in some places (some pinholes where the metal was still visible) and also some lint stuck in the paint (see pics). obviously wasn't happy, so i brought it back and the manager at the time, Orlando, agreed to repaint it. I wasn't the nicest about how I conveyed my discontent, and I own that. The owner, Tony, made it a point to say i'm just a picky guy which kind of pissed me off, but I honestly don't know one person that would be okay with paying for a sloppy paint job. well, fast forward to now, roughly 2 years later, and i see rust spots forming under the window trim and 2 chips in the paint under the TUNDRA badge where there's clearly another layer of white paint underneath. it seems to me that, instead of repainting, they buffed the problem areas and sprayed over the initial paint job. Well, the office manager, Cesar tells me to bring my truck on the weekend. i end up having to push to the following weekend. I drop my truck off, pay $80 to Uber home to the IE, and Tony calls me Monday afternoon to basically tell me he doesn't know why Cesar told me to bring the truck in and that i was a pain for coming back to him with my complaints back in '24, and that he wasn't going to do anything for me. he told me to come pick up the truck and hung up on me. keep in mind Cesar had over 2 weeks between when I first talked to him and when I brought my truck in to talk to Tony. anyways, I paid another $80 to uber there and pick up my truck and we're cordial to each other. he tells me how he buffed the rust stains off and added touch up paint to the chips so I don't get more rust. i'm over it so I grab my key and take off. they talk about how their work is guaranteed, but it wasn't for me, so be warned. the only place on that entire truck that has rust spots and chipped paint is where Whittier Collision 2 did work.

Leo explained all the process of repairing my truck. They did a great job and completed the repair…read morequickly. He always answered my calls or texted me back. They have great communication. I will definitely recommend them to my friends and family.

My BMW X3 was rear ended and my tailgate was left with a pretty bad dent. This was my very 1st…read moreaccident so I wasn't sure how common insurance works. Rob answered all my questions over the phone and guided me without requiring me to be a customer. He simply was trying to help me. From that moment, I knew Custom Paint n Body was a great business. My car took about 1 month to finish. Once it was done it looked brand new again. If I had to be really really picky, I would recommend Rob or any other worker to keep customers updated throughout the process. I texted him and felt it should've been the other way around. But thats just me being picky. I like having updates. The body work and quality speaks for itseself.

I had an excellent experience with Custom Paint N Body after my Model S was involved in a rear-end…read moreaccident. I reached out to Robert, and he scheduled me in immediately, which was a huge relief during a stressful time. From start to finish, the entire process was handled smoothly and efficiently by Robert and his team. Communication was clear, the turnaround was quick, and the quality of work exceeded my expectations. When I got my car back, it looked as good as new -- I couldn't be happier with the results. I highly recommend Custom Paint N Body. Robert and his team truly take great care of their customers.

Friendly service, good stuff!!! Got my bumper fix, Will…read moredefinitely come back again!! Quality service too

I called and was able to bring in my husband's truck the same day. Literally everyone there was so…read morepolite and very helpful. They even washed my husband's truck when they were done. I will recommend this place to anyone who needs work done out of pocket or even through insurance like us. Thank you guys so much we are in love with our truck again

The best shop in Long Beach/ paramount area if you got a beat up car they'll make it look brand new…read moregot into a bad hit and run, took it into the shop the next day and they made it look brand new again, the paint, parts, and service was exquisite and they will work with you. Overall great and comfortable experience they will get and treat you right!

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

This auto body has been in service for 27 years+ owner is very knowledgeable and honest. He went…read moreabove and beyond to get my car repaired. His technician do amazing work from paint, mechanical, and body work. I recommend this place to anyone who is looking for a good body shop for your vehicle.

The first time I got my car fixed here they were fast and super responsive but I drove my car later…read morethat night and my headlights kept turning off on the freeway AT NIGHT.. they had me come in the next day when they fixed that problem The second time I got my car fixed here the hood had to be replaced not even 6 months later the paint started peeling off my hood they told me to bring it in but in most cases they're not liable for paint chips. I live in San Diego now so I'm not driving all the way back. This place sucks!

Was recommended this shop and truly a wonderful experience. The owner takes initiative to make sure…read moreyour repair process is going smoothly and has a trustworthy repair team whose finished work is done beautifully. I am not only impressed with the quality of repairs but the extra involvement of care made an amazing impact.

John and the team at Star City Auto Body are more than just a business--they treat you like family…read more They truly care about helping you through the entire process and making sure your vehicle is restored to the way it was before the accident. Thank you, John and team, for taking such great care of our vehicle and, most importantly, for treating us like family. We truly appreciate everything you did for us and highly recommend Star City Auto Body!

I cannot say enough good things about this body shop! After my car was sideswiped above the left…read morerear tire in an unattended hit-and-run, I was stressed and unsure of what to expect. the owner's grandson, Juan, even dropped us off at home after we dropped the car off. From start to finish, the customer service was extraordinary. The owner went completely above and beyond by picking up my daughter. That level of genuine care meant so much to our family during a stressful time. As for the repair itself, it is absolute perfection--a total work of art! You can tell they take tremendous pride in their craftsmanship. The car looks brand new again. I am so grateful for their kindness, honesty, and top-tier work. Highly recommend!

I brought my car in after some damage to the passenger rear trim of my Land Cruiser. I had gotten a…read morequote from the dealer which was outrageous! I found Whittier Collision through yelp. It had great reviews on pricing and quality of work. I met with Juan who looked at my car and gave me a very fair estimate and said that the repair would take about 1 hour. He let me know once the parts were in and the work was done within the given timeframe. The quality of the work was great. I would definitely recommend. Thank you Juan!

From start to finish, the customer service was absolutely top-tier. The team was professional,…read morecommunicative, and offered very reasonable pricing. They handled my inquiry efficiently and even took my car in on a day Erik was originally supposed to have off. Erik replaced my driver-side mirror in less than 45 minutes, and the results were flawless. The repair exceeded my expectations, and my car looks amazing! It's hard to find businesses that genuinely care about their customers, but this shop definitely does. I'll definitely be bringing my car back for any future repairs. Thank you so much for the outstanding service!

I had a positive experience with Pristine Collision Center. I was provided a quick, accurate, and…read morereasonable quote by Alex and he included fixing a door dent in with the price of the front bumper replacement. Pristine provided excellent customer service, set up a shuttle pick up to Enterprise, and I received a better rate car rental rate because I was referred by Pristine. I was promised the vehicle within 1 week by Pristine and they delivered on that timeline. All the work was completed well and in workmanlike manner. I would highly recommend Pristine Collision Center to anyone looking for a body shop.

I had gotten in a car accident and AAA gave me a list of body shops to go to. Greg's was first to…read moreget back to me and they were so friendly. They kept us up to date on our estimated time to pick our car up, and gave us good advice about rental cars. We would definitely take our cars there in the future- they were all friendly and kind. Thank you Greg's Auto Body!!

My car was hit while parked at work and Gregs auto body were so quick to fix everything! Very nice…read morepeople and my car looks brand new. Thank you everyone at Gregs Auto and keep up your great work! :)

Very disappointed with the communication at Auto Collision Group. I never received any proactive…read moreupdates from the shop. I had to call myself to find out when the insurance inspected the vehicle, when repairs were approved, and to get status updates throughout the repair process. Tony would often say he would call me back on a certain day or at a specific time, but those callbacks rarely happened when promised, forcing me to repeatedly follow up for updates. Tony initially told me it was "just a bumper," but the repair still ended up taking about three weeks. On top of that, when I was told the car would be ready, it still wasn't ready as promised. I understand delays can happen, but better communication and follow-through would have made a big difference.

No doubt, 5 star service at ACG!!! Took my Model 3 in for repairs after being in an accident, and…read moreJoaquin, Leo, and Jorge provided exceptional service! Each week, Joaquin called me with an update regarding my vehicle and answered any questions I had. Repairs took longer than I expected so I had to extend my rental car through Hertz. However, Leo and Jorge, who is the owner, took really good care of me, considering money was tight since it was during the Christmas holiday. My car was finished on the day as promised and Joaquin brought my car to my home and even took the rental back for me. Talk about taking care of their customers. My Model 3 was returned looking like a brand new car! I will definitely recommend others, especially those with Teslas as it is a certified Tesla body shop. Thank you again, Joaquin, Leo and Jorge!