From start to finish, the customer service was absolutely top-tier. The team was professional, communicative, and offered very reasonable pricing. They handled my inquiry efficiently and even took my car in on a day Erik was originally supposed to have off. Erik replaced my driver-side mirror in less than 45 minutes, and the results were flawless. The repair exceeded my expectations, and my car looks amazing! It's hard to find businesses that genuinely care about their customers, but this shop definitely does. I'll definitely be bringing my car back for any future repairs. Thank you so much for the outstanding service! read more

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I had a positive experience with Pristine Collision Center. I was provided a quick, accurate, and reasonable quote by Alex and he included fixing a door dent in with the price of the front bumper replacement. Pristine provided excellent customer service, set up a shuttle pick up to Enterprise, and I received a better rate car rental rate because I was referred by Pristine. I was promised the vehicle within 1 week by Pristine and they delivered on that timeline. All the work was completed well and in workmanlike manner. I would highly recommend Pristine Collision Center to anyone looking for a body shop. read more

I highly recommend Pristine Collision Center in Montebello! They worked on my Mercedes after I was rear-ended, and I had an amazing experience from beginning to end. If you own a foreign or luxury vehicle, you know that not just any body shop is properly equipped or has the knowledge and experience to repair these cars correctly. Pristine Collision went above and beyond to make sure my Mercedes was repaired according to Mercedes-Benz manufacturer guidelines, which was extremely important to me. Dee was absolutely amazing throughout the entire process. She communicated promptly with the insurance company, kept me updated, and did everything she could to make the experience as stress-free as possible. Alex was also a huge help and was always kind, professional, and willing to answer any questions I had. Everyone at the shop was extremely nice, helpful, and made me feel like they genuinely cared about getting everything taken care of properly. They also made sure I had a rental vehicle and stayed on top of the insurance company to have my rental extended and fully covered while my car was being repaired. They truly advocated for me and fought to make sure the repairs my car needed were approved and completed properly. The quality of their work was excellent. My Mercedes looks like new again. I truly appreciate Dee, Alex, and the entire Pristine Collision team for their professionalism, communication, attention to detail, and willingness to go the extra mile for their customers. Being involved in an accident is stressful enough, and having a body shop that genuinely helps you through the process makes such a difference. I would absolutely recommend Pristine Collision Center, especially to anyone who owns a Mercedes or other foreign vehicle and wants their car repaired the right way. Thank you to the entire team for taking such great care of me and my car! read more

Love this place. My family has been coming here for years. I had an issue with the electrical system with my lights on my 2024 Prius. The shop took my car in during lots of work during the heavy rain and took care of my headlight issue it get me back on the road! Will be bringing my car here to get an ADS sensor calibration as well. If you want good honest people from a family owned shop, this is the shop!! read more

Pristine Collision Center - Montebello - Auto Repair Near Me - Montebello, California

Pristine responded to a quote request to paint a small portion on my car. I initially received a reply stating that they would need my VIN to provided an estimate. I provided the information and then they asked for my contact number. They said that it was needed to provide me with a quote. I replied back asking if they were not able to provide me a quote in writing. No one ever responded back. Just nothing. For me, I feel that this is very suspicious and shady. Why insist on a phone number and then not respond when asked for a quote in writing? They specifically stated that it would be a ROUGH estimate so why wouldn't they provide it? VERY shady and suspicious. read more

I had my S580 trunk bent up badly, its a long story on how that even happened. I went every where that I had been dealing with for years and Ive had 5 mercedes amg models, etc. Everyone that Ive worked with in the past yeas not only quoted me ridiculously but also had a few month turn around time. I called Pristine Collision Center, immediately they answered all my questions got me in touch with their manager and not only did the give the best price, they also completed it in about 3-4 days once the car was dropped off they already had the parts ready to go! I highly recommend this place, very hospitable people! Fist picture is before and second is the after. read more

Pristine Collision Center - Montebello - Auto Repair Near Me - Montebello, California

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I've been going to them for my Nissan frontier 2002 repairs for a couple of years now and it's always a good experience. When they quote me i know they are giving me the right estimate and care about the work they do. I've gotten really oil changes, tune ups, head gasket repair, and power steering adjustment/flush. Any concerns I take it in and they tell me if it's something I need to care of of right away or can wait on it. As a person that doesn't know cars, I appreciate the time they take to explain things. read more

John went above and beyond to get the side mirror ordered and swapped out on my Rivian. All in all, it took a month to get it done, only because Rivian made it ridiculously difficult to get the correct part. John definitely put in the effort to make sure I was taken care of, and was transparent about everything. Labor cost was very reasonable, especially given the circumstances. Definitely recommend their services to all my friends and family! read more

Pristine Collision Center - Montebello - Auto Repair Near Me - Montebello, California

Can't recommend pristine collision enough. Alex is an excellent mechanic--skilled, efficient, and trustworthy. John was also very helpful and communicative, which made the whole process smooth and stress-free. read more

Only trust them to work on our fleet. Been working with them for years. Good service and quick response and communication.

Found Beverly Collision Center after reviewing all the comments on Yelp. They gave me a loaner during the repair, which was wonderful since I didn't have rental coverage. Repair took a little longer than expected but Carlos communicated throughout the process and kept me informed of the updates. Just picked up the car yesterday and it looks great, as it was when new! Carlos also informed me they will stand by their work and offer lifetime guarantee, which is very comforting to know. In conclusion, I also recommend highly to anyone looking for automotive repair facility in Los Angeles area. read more

Brought my car in for certified Hyundai collision repair after being recommended though my lease broker. Long story short, there was miscommunication between State Farm and the repairs took longer than estimated. In the end, the repairs were completed and my car was returned in great condition. Would recommend the team to anyone looking for quality repair work. read more

Great service! Got my BMW front bumper painted color matched perfectly. Quick, quality work and great service along with great price. read more

Pristine Collision Center - Montebello - After front bumper painted. Color matched - Auto Repair Near Me - Montebello, California

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This is a fantastic shop. I've taken my car here numerous times for body and auto work and they definitely don't disappoint. The staff is super helpful and answered any questions I had. They definitely have a repeat customer for life. read more

I recently had extensive body and mechanical work done on my daughter's 2013 Acura ILX, and I couldn't be more pleased with the results. The team at Beverly Collision Center did an outstanding job--the car looks and drives like new! They kept me informed throughout the entire process and completed all the work within two weeks. Thank you for the excellent service and craftsmanship! read more

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Sent a message on Sunday night via Yelp and less than 12 hours later my loose skid plate was re-fastened at no charge at all. Service itself took no more than 15 minutes. Will 100% be back for any other services I might need in the future. read more

I went to this place for auto repair from car accident. The owner Arthur is very nice and honest person. He and his team provided an very good customer service to me while my car in repair. They took a little longer time to get everything done in proper way. I appreciate all his help. Now my car look like new again.I am happy with the outcome. I definitely recommend this place who needs repair for their car. read more

I had an amazing experience at Pristine Collision Center - Montebello. From the moment I walked in, I was impressed by their fast and prompt service. The staff was friendly and professional, and they were incredibly honest and transparent about the repairs needed. I truly felt that they had my best interest in mind I highly recommend this repair shop to anyone looking for reliable, fast, and honest auto repair. They've earned my trust, and I will definitely be returning for any future car needs! read more

I have not felt compelled to leave a review in quite some time. These guys go above and beyond to put a smile on your face. Not only is the work they do top notch, but the customer service they provide is second to none! I wish we could clone these guys and have every body shop run as efficient and professional as these guys one million out of ten all day!! read more

My husband came across Beverly Collisions Center on route for work; when we needed some work done, he suggested we check them out. We spoke with Arthur, who gave us an honest and understandable explanation of the work that needed to be done with a reasonable quote. Service was fast and friendly, and Arthur took the time to explain everything that was done. We have now used BCC twice, and the second time for significant transmission work, which can be stressful and expensive. Arthur again diagnosed, explained, and quoted us. The previous work was worth us going with them. We appreciate Arthur's honesty and customer service; everyone we interacted with on his team was pleasant and helpful. We highly recommend the Beverly Collision Center - their work is reliable, fast, and reasonable. We'll definitely be back for future needs. read more

Been passing this wonderful place for years. Got into a small accident and from start to finish Derek and his team were on it. Even though they were super busy they still made time. Derek and his team have a customer for life. I am also a huge fan of supporting local businesses so this worked out. If you get involved in any vehicle accident no mater the make and model, don't waste time looking or shopping. You are in GOOD hands here and most of all they are honest people. Thank you guys for the work done. My truck came out amazing!!!! read more

Pristine Collision Center - Montebello - Finished work. New bumper. - Auto Repair Near Me - Montebello, California

These guys are super helpful, fast response and very communicative. Got my headlights replaced and would recommend to anyone.

Highly, highly recommend! Have used several times now & recommended to my son who has been extremely happy with their work as well as honest advice in the past. Everyone there is top notch from Arthur, Derrick, and John who I met for the 1st time yesterday. My rear breaklight went out & John took care of the problem at "no charge"! How often does that happen these days?? Excellent work, price, and "GOOD HONEST PEOPLE"! Will never take my car anywhere else! AAAAAA+++++ read more

i have had such bad experience I drop off my car the man said it would take a week to be done and now going on week 2 and my car is still not done . they don't give me a estimate time on when my car will be and Alex is very rude on the phone. read more

John and his team were really efficient and professional with their services. He kept us updated throughout the entire process and went above and beyond with the insurance to ensure we got all the repairs we needed. He made a rough experience as smooth as possible. If ever needed we would definitely use them for repairs in our cars. Thank you! read more

My Tesla Model Y started making creaking noises from the front driver side. I first took it to a mechanic who told me it was the lower control arm and that it needed to be replaced. Wanting a second opinion, I went to an official Tesla service center, where I was told I needed to replace the lateral compliance and upper control arm (with all three links). Unfortunately, they refused to service my car due to the aftermarket struts. I turned to Yelp and came across Beverly Collision Center. The reviews were overwhelmingly positive, so I decided to give them a shot. I called the shop and Carlos picked up. He was polite, knowledgeable, and genuinely helpful. I brought in my car, and to my surprise, they discovered the issue was nothing more than a few loose bolts. Not only did they diagnose the problem accurately, but they also fixed it completely free of charge. I was honestly blown away. While other shops were ready to charge me for unnecessary repairs, Beverly Collision Center was honest, professional, and truly cared about helping rather than upselling If you're looking for a trustworthy place to take your car, this is it. Amazing service, honest people, and top-notch professionalism. Thank you to Carlos and the team, you've earned a loyal customer for life. read more

John at Pristine was great, start to finish. Called on a Saturday afternoon all stressed from my accident the night before. He had a tow truck at my house Monday morning, handled all the insurance stuff and squared my truck away. I would HIGHLY recommend John and Pristine Collision Center. read more

I highly recommend Prestine Collision Body Shop. John communicated with me throughout the entire process, demonstrating excellent customer service, and my car turned out great. read more

A++ these guys are the real deal. I found them on yelp after having a car accident. I read a few reviews on yelp andI decided to give them a shot and let me tell you. That was the best decision I could have made. My 2012 Rav4 looks brand new after the repair. 10 stars for response 10 stars for customer service 10 stars for repair And 10 more stars just because they are super awesome. Look no further, bring your car here. You won't regret it. read more

Pristine Collision Center - Montebello - 2012 Rav4 repair - Auto Repair Near Me - Montebello, California

I highly recommend Beverly Collision they did a great job fixing my car. I took a little wild but the work thus did in my beautiful Honda Prologue is amazing. The wait was worth it. My baby looks like if she was never hit from the side. Thank you Arthur for the help and the support. read more

The service that I was provided was absolutely fabulous. Art and Derick provided updates and followed up with my insurance company regularly. My car looks even better than before. I highly recommend Beverly Collision Center to get the work done right! I cannot thank them enough and I'm so happy with my results. read more

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My gorgeous and new Audi Q5 that I lovingly named Olive was hit while parked in front of my house. It was loud and I was even louder when I saw the damage. It was a hit and run and I was devastated. I had Beverly Collision do the repair work and worked with Arthur. He assured me the car would look like new. He said, "It's a new car and that's what you deserve when it's done." Arthur was the loveliest. He was kind and communicative. Trust me, I get anxious and would check in and he was always kind and understanding. The work they did was fantastic. They delivered the car to me and it was incredible. When I couldn't get my radio to sync up, Arthur had me FaceTime him to help me! That was beyond nice. I love him and Beverly Collision! I hope I don't have to use them again because I'd miss Olive but if I ever need repair work, I know where to go! read more

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**Fast, Stress-Free, and Top-Notch Work!** I can't say enough good things about this body shop! From the moment I walked in, Derek and Arthur took care of everything. They handled all the negotiating for me, which took so much stress off my shoulders. Not only did they use **brand new OEM parts** instead of cheap, used ones, but they also worked *incredibly fast*--my truck was back to looking brand new in no time! On top of that, they fixed my fenders for a great price, which was an added bonus. These guys are honest, professional, and their attention to detail is unmatched. If you need any bodywork done, I *highly* recommend going with them. Just ask for Derek or Arthur--you won't be disappointed! I'll definitely be coming back if I ever need work done again. Five stars all the way! read more

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HIGH QUALITY & INTEGRAL BUSINESS! HIGHLY recommend anyone who wants not only an attentive team, but also thorough and when it comes to questions you have and also made me feel reassured. Above all this they have integrity that I first hand got to experience. I recommend those who don't know where to go and confused on what to do next I'd say come here they are very helpful & understanding. I'm really not one to write reviews but because I appreciate their business on top of all of that they did and made me feel comfortable I felt the urge to do so. Thank you so much for taking care of my car! read more

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From start to finish, their customer service was top-notch. They were efficient, and the turnaround time was quicker than I expected. It's rare to find a shop that combines excellent service with affordable prices--this place definitely does! I highly recommend this body shop for anyone in need of reliable and skilled collision or mechanical repair. 5 stars all the way! read more

Pristine Collision Center - Montebello - Ready to go - Auto Repair Near Me - Montebello, California

I had a dent on my drivers side door and Beverly Collision took care of car. Amazing service and the pricing can't be beat. I went to 5 different shops for quotes and recommendations, Beverly Collision had the best advice and price for the work being done. They under promised and over delivered on the amount of time the work would take. I can't recommend them enough. read more

So, I'll begin this with letting you know that the owners did ask for a review afterward, but didn't say anything like 'make it good' or 'please give us a five star rating!' and I really appreciate that, because I've gotten that so many times from different business owners and it feels wrong. I'd never been in this situation where I went through insurance for an accident, so I was unprepared for the process. I thought it would be a matter of a few weeks, but the other party's insurance was difficult to deal with both from my end and apparently from the owners Art and Derek. I was able to have a rental from my insurance for a month and when the month was up and I still didn't have my car, I was frustrated. Art did a great job of keeping me updated throughout the whole process and there were delays in getting the right parts fro their suppliers and he explained to me that the parts they'd been sent were no good or had imperfections and they don't do work that produces anything less than perfection. I was still frustrated, but I totally get it. It was late November when I was rear ended and pushed into another car, so there was some major work that needed to be done cosmetically on both ends and the cage of my engine needed to be bent out again. Art, I apologize for my demeanor if I was rude at all during this whole time, but you and Derek truly did do such an amazing job. I would recommend your business to anyone and I so appreciate the fact that you pushed my insurance to get the right parts and even though they didn't approve the logo plate, you went ahead and ordered it anyways for me to make it right. I'm so glad that I found your shop online and God forbid I get into another crash, but I wouldn't take it anywhere else but to you to fix it. you are terrific!!! 10/10 Service and Value. God bless you guys. read more

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Great service and amazing staff Will definitely returning for future service and highly recommend read more

Installed my gas shock absorbers in 1 1/2 hours. The labor charge was was at least 50% less than another local mechanic. Worked on Saturday . Good work. read more

Review is long over due, but Derek and his team did an amazing job on my car. They worked with the insurance to get my car done properly. I had gotten work done at another location previously and they did a terrible job. Glue and dry wall screws were used to hold my bumper up. Derek showed me the screws during the inspection. They fixed it the right way and my little Honda appreciates that very much. Thank you guys for the awesome job! read more