1. Eurotech Refinishing & Collision

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Cerritos, CA

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Eurotech Refinishing & Collision

4.4 (117 reviews)
Closed • Closed
Updated over 3 months ago

Services - Eurotech Refinishing & Collision

Bumper repair

Auto frame straightening

Auto frame testing

Eurotech Refinishing & Collision Photos

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Recommended Reviews - Eurotech Refinishing & Collision

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Chino K.

Brought in my vehicle for the second time due to having some issue on my vehicle: Quality of repair= A++ Customer Service= A+ Older Gentlemen Customer Service= F Timely repair= D Ms.Rojas has made this experience a pleasant one for me she has always kept close communication with me throughout this entire process. The quality of work at Eroutech is excellent!!!! I would refer this repair shop to anyone, for future repairs I would definitely use Eurotech again. Thank you Mrs.Rojas

Loose driver seat headrest

Make sure to carefully document the exterior and interior of your car before trusting and handing over your car to this body shop! I took my car in to repair my car's rear bumper and when I got it back, my driver seat headrest had obviously been adjusted and was very loose (broken). I understand that the techs need to adjust the seats/headrest to comfortably drive/move the car around the lot but it seems that they're not handling their customer's cars with care. I texted one of the staff the very same day to bring it to their attention and was told to drive down there the next day so that they could have a look at it. The next day I drove down there and met with the manager (Alex Meza). He tried convincing me that KIA has poor quality headrests and refused to believe it was possible that my headrest could have been damaged while in their care. He then tried to prove his point by damaging my passenger seat headrest anchors, making that one loose as well (I regret not recording that). I told him it was unnecessary to do that, to which he replied in a frustrated manner "Relax man, i'm not going to break it". We then argued back and forth about who's fault it was but ultimately it came down to my word against his. My headrest was NOT in this condition when I checked it in. He says it is not even possible that the headrest could have been damaged while in their care. So, because I didn't carefully document the exterior and interior of my car, I have no proof and will probably have to accept the loss/damage. What had started out as a great experience turned into a nightmare after they had received my payment. This had me upset because: 1. Since they understood the problem and weren't going to accept responsibility for it, why would they tell me to spend my time and gas driving down there and tell me in person than over the phone? (I had texted them the pictures beforehand and was still told to drive to them) 2. The way the manager (Alex Meza) handled the whole situation. It was weird and uncomfortable. He was being very rude and confrontational about the whole thing. He was barely listening to what I had to say and made it point that a mistake or accident was just not possible while in their care. He damaged my passenger seat headrest to try to prove a point about the quality of KIA headrests. Lesson: carefully document your interior/exterior so if scumbags damage your car while in their care and won't take accountability for it, you'll have proof. I would not trust these folks with my car ever again.

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3 months ago

The service was great from beginning to end. They communicated often with detail, and completed the project on time. My truck looks great.

Business owner information

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Angelique B.

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8 months ago

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Angelique B.

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2 years ago

Staff were professional and nice! My car was done when they said it would be and it looked good as new.

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5 years ago

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2 years ago

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4 years ago

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3 years ago

Great body & paint repair for newer vehicles! On time, easy to work with and understands insurance claims.

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4 years ago

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3 years ago

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4 years ago

They did an amazing job in my car repair, looks brand new, I highly recommend this shop

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4 years ago

They did a great job keeping me informed of the progress. Worked very easy with my insurance company and the car looks great.

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Ask the Community - Eurotech Refinishing & Collision

Review Highlights - Eurotech Refinishing & Collision

“Carlos walked over my car with me and explained the steps necessary to ensure a safe and full repair.”

Mentioned in 13 reviews

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Eurotech Refinishing & Collision - bodyshops - Updated October 2026

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