After a couple of curb hits with our Sonata, the front bumper got disconnected from the rest of the car on the right side. Things were flapping around a little bit. I took the car into Caliber Collision in Lincoln, CA. The really nice lady at the front desk took a look and then called a technician to come out. He replaced a couple of plastic fasteners. Easy peasy! There was no charge!!!!! What a blessing! Thank you, Caliber Collision! read more

Hi. My Better 1/2 had a little fender bender in early April 2026, and we learned of a repair shop: CALIBER COLLISION. We brought in our Prius, and we were unhappy about our "owwee" on the front bumper, but the team at Caliber cast aside our dismay with their pleasant professionalism, expert assistance and swift repair. And they even washed the car and had it looking brand new, inside and out. I would like to say more; they were nothing short of sensational. Thank you, thanks indeed, Caliber Collision, 100 Flocchini Circle, Lincoln, CA 95648 read more

They helped me out again for the 67th time. Alex was attentive and understanding of my situation. He got the rosey red rogue back on the road looking as great as ever. Shot out to the whole darn staff read more

Not a good experience. My son hit an animal and ripped off his front bumper. Brought it Caliber through his insurance and they were going to repair. Everything was set to be repaired. Insurance agreed to pay. It seemed like they took the car completely apart. I'll post pics. Then they said they couldn't repair it and the insurance was going to total it. I went to go see the car and it was fully taken apart and they said because it was some kind of sensor that was too expensive. I said can you just put the car back together and we will take it. Or fix bumper without the sensor. They wouldn't. I said we would pay and we wanted the car put back together. They didn't. The lady at the front was horrible and had a horrible attitude and did not want to help. Rude. Condescending. It was an extremely upsetting situation to bring in a car that they said they would repair and turn around in total it over a front bumper. It was a Honda Accord hybrid that was perfect electronically and mechanically!! I was devastated and I'm still regretful of bringing the car there to be repaired I would never use this place again! First of all being treated so rudely and second of all having them taking it fully apart and then saying that Insurance totaled it. Something sketchy went on between them or the insurance company. They totaled a perfectly good car! Over a front bumper and sensors. Even if the insurance made the decision AFTER they said they would fix it caliber collision didn't make any offers or try to help us put it back together or even give us a quote to put it back together so we could take the car! In this day and age it is SO expensive to get a new car.... I was horrified and extremely upset. Also I have pictures of what they did to the car in order to paint and repair the front bumper. Things inside of the car were taken out such as the seat and side door handles . It was a train wreck. Do not recommend! read more

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Great quality work, excellent communication about the progress of my vehicle. Came through on all promises and met or beat all deadlines. Friendly and courteous as well. read more

I brought my car here to get my whole Side fixed. The staff was so amazing and helpful through the whole process. It was fixed quicker than anticipated and Andy helped me get a rental while my car was being fixed. I suggest this company, especially to us single ladies dealing with car trouble. !!! read more

I am 59 years old and have been driving since I was 16. I just had my first accident! Someone sideswiped me on the 80 and tore up my driver side rear quarter panel bumper and Light. The damage was pretty extensive without being a total loss. I have a 2018 Honda Accord Touring in the color Kona coffee. Kona coffee is a very dark brown with a flake in the paint. If I did not know where the damage was on my car I could not tell where it was repaired. The body panels fit perfectly the paint is blended perfectly! On top of all that they had my car ready a week ahead of time. Thomas was great! read more

Caliber Collision - Repaired left rear quarter panel, tail light replaced bumper replaced. Perfect paint blend. - Body Shops Near Me - Lincoln, California

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Caliber Collision is a fantastic shop to take your car in for body repair. This is the second time our car was rear ended, hence the second time we arrived at Caliber to make things right again. All the employees are extremely helpful and courteous. Desiree guided us through the process and from start to finish she was extremely helpful, thorough, and caring. The work is the highest quality with amazing results. When we picked our car up, we saw they had washed it ~ even the hubcaps sparkled! We HIGHLY recommend Caliber Collision ~ they deserve 10 STARS! read more

This place must be doing something right. My grandmother took her car here after it needed some work quite some time ago and she still talks about the great services she received! She tells everyone about it, but since she doesn't use the Internet I thought I would pass the review on to you guys! Thank you guys for taking care of her and keep up the good work. It's hard to find trustworthy businesses in this world, especially when working with vehicles, glad we have a good local shop! read more

My mom recently had a car accident we are okay and needed to get her car repaired and so she got a quote from them and decided to go with them for the repairs her car needed the staff that helped her was very knowledgeable and very helpful they had her car In shop for about 2 days and her car looked brand new they did amazing work with her car you could never tell it was in a car accident very clean establishment very clean atmosphere i highly recommend this establishment for anyone needing car repairs they did very great work read more

Got into a nasty head on with a semi truck, my car needed tons of repairs, came to this place looking to get some fenders straightened out but left looking brand new! read more

My car was struck in a parking lot and my USAA insurance sent me to Caliber Collision. As angry as I was about the hit and run, my experience with Caliber was amazing! Courteous, constantly keeping me informed, and the best quality work I can ever remember. I'm an 82 year old widow of a Navy veteran and live on a widow's pension and social security. The copay was difficult but I came away with what felt like a new car! They are the best of the best! read more

Everyone at this location was incredibly helpful and accommodating. I received fast service. They were also very honest and transparent. I would definitely recommend. read more

I've worked with this shop professionally for years, and now that I needed some personal help, I knew where to go. Always responsive, kept me informed, and I had to do no communication between them and the insurance. Picked up my car with a full tank and absolutely SPOTLESS. Easily one of my favorite caliber locations. Thank you Jean, Andy, Terri, and everyone else. read more

Caliber Collision - Body Shops Near Me - Lincoln, California

My grandson borrowed my car and had a slight accident. Caliber Collision personnel were gracious and very, very helpful even though I hadn't made an appointment. All was fixed with a smile. The only collosion place to go even if you have to travel miles. read more

I had a minor run into my husband's car where my vehicle needed some buffing. This was my first time and being novice in the matters of paint or auto body repair, I walked in for an estimate. Richard was in his lunch hour however, Richard came out to look at the vehicle and realized it was a quick fix with some cleaning solution. He took care of it in the parking lot under the hot heat of the day without charging me. Even with my insisting to pay for his time, he kindly declined. Richard was professional and took his time away from his lunch time to help me. It is my pleasure to recommend Richard for his integrity and his kind gesture. In this small town of Lincoln, it is so nice to meet people like Richard. He will always have my business in the future. read more

I had the misfortune of having a Collision with a deer recently, and my car was in need of some major repairs. I was recommended by a close friend to take it to a Caliber Collision in Lincoln, and to ask for Andy. Well, Andy didn't disappoint!!! He was extremely professional, kind and courteous. He kept me updated along the way, with waiting parts, ETA on when to expect my car, and answered all my questions. Overall a great experience, and I would only take my car here for any future repairs. Thank you Andy for a stellar Customer Service experience, you're the BEST read more

Such great customer service and attention to detail. Kind, honest and responsive. I'll visit again! Special shout out the the estimators and crew read more

It finally happened we had our first accident. Not bad for nearly 40 years of combined driving. We had an accident with another vehicle, we went through our insurance which is State Farm. On another note, state farm has been absolutely phenomenal to deal with. On State Farms website Caliber was listed as an approved location for repair. I consulted yelp of course to look into there reviews. Of the few poor reviews they responded quickly with explanations, communication is key for that and I thought that was cool they took time to acknoldge yelp and its reviews. Once given the go ahead from my insurance I called to schedule, scheduling was a breeze, they were able to get us in quickly. The scheduling process was easy, pain free and wildly quick. Upon arrival we noticed that the building had great parking, was clean and welcoming. I was greeted promptly and checked in with review and basic paperwork. My advisor explained the process, got us our initial quote and sent us on our way. Caliber collision kept us in communication with the process, it was finished when they said it was going to be finished. The work is backed with a lifetime warranty. The work looks as it should, factory condition. Not wanting to go to a body shop, this process was painless. Im glad we decided to keep it local and use Caliber here in our awesome town. I would highly recommend Caliber for any body shop needs. Cheers. read more

Caliber Collision - Before - Body Shops Near Me - Lincoln, California

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I would like to commend Caliber Collision. The owner/manager Andy and his group of terrific office staff. Even more do the team that repaired my car...GREAT JOB !!!! They were kind, fast and most of all kept me informed every step of the way. It was a seamless and made-easy process. With the way the world is right now ... they did a fast job and like I mentioned before very communicative from start and finish. This was during all of the holiday season as well and still returned my car in a time frame I didn't expect. Accident or not.. I'd recommend them and use them going forward. Thank You Caliber Collision-Lincoln,CA. read more

This is a great shop to bring your vehicle to. There are amazing people there that are willing to go above and beyond to fix your vehicle.

Caliber Collision is the gold standard on how to run a business. having your vehicle damaged and out of service is freighting but Caliber Collision makes the process so smooth by doing everything possible to remove all stress from the customer. The quality of their work and attention to detail is faultless. read more

From start to finish Caliber Collision provided me with outstanding service. The repair itself was perfect, the new door they installed on my Lexus not only is flawless, but still has that nice 'new car' sound when it closes. Just as important as the repair, their communication with me and the insurance company made the process stress free and easy. I can't recommend George and the entire Caliber Team enough! Thanks. read more

Took my truck there for repairs and had Desiree for my service advisor. She was amazing to work with and kept me updated on everything. When I pulled in to get my truck, it look like it was brand new! I'm so beyond pleased with her communication and the work that was done! As much as I don't want to have another claim, I look forward to working with them again! read more

We had minor molding repair for our car today.Went to our local Caliber Collision in Lincoln. Their representative was very kind and she helped us within few minutes,it was greatly appreciate. I would give this a Five-star review for top service!! 2/3/23 read more

I stopped by on a Friday morning when a light rain was falling. I wanted to get an estimate on what it would cost to replace the right front door panel on my older model Jeep Grand Cherokee. I had incurred a broken outside mirror in the parking lot of the local Home Depot along with a scratch/ paint transfer to the right front fender and both right doors. The dealer in Roseville had replaced the left outside mirror almost ten years ago and charged me nearly $500 including the part. (It has a defroster and electric mirror adjustment feature along with a signal indicator and traffic sensor) so this time I ordered one online for just under $150 that was a great looking replica of the original one. After watching a YouTube video tutorial on how to install it I got right to it. No problem with removing the old one and reinstalling the new one until coming to where I needed to reinstall the door panel. Not a big deal unless you have back issues a bum knee and arthritis ... yes I'm an old guy who is used to doing things by myself and somewhat handy but now in my late seventies I find I'm not a able to handle a lot of things nowadays. So I figured before I ruined something I would have a professional fix it. So I inquired at the front desk and the lady went back and returned with another lady (That I think may have been the boss? ) I explained what the situation was and she went to the back to see if anyone was available. She came back with a technician who had me show them the problem. I was parked right in front. I got the door panel from the rear area and the technician installed it right then and there. Meanwhile the lady took a rag with some clear liquid and rubbed off the marks on the fender and doors without saying anything. To say I'm happy with the results is a big understatement. The price was very pleasing as well. They will have all my future business and recommendations for any one that I know that needs that type of work done. read more

Took my daughter's car to Caliber for out of pocket repairs. We were treated with respect and given an estimate in a timely manner. The repairs were completed extremely fast and under their estimated amount! Caliber Collision just made a repeat customer out of us. We will bring all future repairs to Caliber. Thank you guys! A++ read more

Wow, what a shop! Andrew And Thomas where very helpful through the entire process, Thomas even polished my headlamps. Great job

The other day I was the victim of a hit and run. Someone side swiped my vehicle while I was at the gym, and of course they did not leave a note. Today I took my car into Caliber Collision for an estimate. Thomas helped me, and he said that most of the damage was paint transfer and could be buffed out. He went to get his supplies, then went to work. He was able to polish out 99% of the damage! Unless a person knew what to look for, they wouldn't even be able to tell that my car had been damaged. Thomas easily could have written up an estimate to repair and repaint the area, but instead he took the time to buff it out so that I wouldn't have a large repair bill. I offered to pay him, but he wouldn't take any payment. This is excellent service! The next time I am in need of a body shop, I will head back to Caliber Collision in Lincoln. read more

After being rear ended in October 2016, I took my vehicle to this location. It took over a month to get estimates and repairs completed! I complained and was told "maybe you need to take your vehicle elsewhere." Really? I called and talked to manager and was satisfied enough with the customer service (from manager) and body work enough not to write a Yelp review then. Fast forward to April 2017. I was rear ended AGAIN and the first place I thought of to take my vehicle for estimate and repair was this shop. BIG MISTAKE! My insurance company sent over claim and I called to set up estimate. I was put on hold and manager came back and said that I needed to take my vehicle elsewhere because of what happened "last time." I explained that the damage wasn't as extensive last time and I had no problem waiting for repairs. She pretty much told me they wouldn't touch it because I complained last time. I let her know that I would be taking my business elsewhere. I guess they're doing so well that they don't need business. I've contacted my insurance company to initiate this shop being taken off of the "USAA preferred shop" list. This manager should be FIRED for horrible customer service!! read more

They did a awesome job repairing my truck when a tree fell on it during a storm, all the staff was friendly easy to deal with read more

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Employees arguing amongst themselves greeted me the day I met for my estimate "appointment." I should have taken that as a sign to go elsewhere, but like a dummy I didn't. Lacklaster customer service followed in the remaining days, reminding me that, yes, I can choose where to have my vehicle's body work done, and not to do as my insurance carrier bids me to do. If you get the chance - "shop your body shops." This place looks to be a aprt of a national chain - and remember - the insurance company (and their body shops) are not your friends. This is a last chance last resort stop. Be smarter than I was. Good luck. read more

I had damage to my back bumper on my new black MDX. I'd never used Caliber for repairs before as I thought they were big and customer care wouldn't be number one. Boy, was I wrong, I was greeted when I walked in the door, got a estimate, an appointment for the repair and was on my way home. My repair didn't take as long as they said. My car was returned spotless and the repair and paint match was perfect. My only question was, why were my radio stations changed? I will definitely use them again if ai have to. read more

I want to Thank the Team at Caliber for making my car look new again. Service was excellent. It's really nice having customer service. I don't see it much. I like reading the reviews.I was reading the review about this woman that brought her car to the Caliber in Lincoln and was not happy. Wrote a bad review.Then a year later gets hit again and the first place that comes to mind is Lincoln. If your not happy with the service the First time why would your first thought be to bring it back there. I guess the service really wasn't that bad. People should think first, then write a review. I would definitely come back, hopefully I will not have to. The manager Terrie Bowers, it was a pleasure working with you. Thank you. read more

In a word...or three.......RUN...RUN....RUN. I had very minor damage to my truck, and they provided what seemed to be a reasonable estimate. They gave me a date to bring the truck in to begin the work. I brought it in as schedule....and it sat...and sat ...and sat. They did not do one thing on the vehicle for six days...NOTHING! And, it took another FIVE days to do work costing about $3K. Is there any connection to all the delays...and the fact I was also renting a car from them? Makes me wonder! In addition, they further damaged my vehicle while making the repairs (they damaged the rail cap in the bed of the truck when removing it). They say, it was not their fault and these things happen...they wanted me to pay for the replacement. After a few days of arguments, they relented. Seriously...a few days before they realized it was their fault. The saga gets even worse with the surprise damage to another part of my vehicle that I discovered the morning after I picked up my vehicle. But that is another sad story for another day. I repeat.....RUN....RUN...RUN. read more

I went to a few shops getting estimates and who could get me in the soonest. Caliber was not only more reasonable in price but they got me in the next day. There was a bit of confusion with Insurance and the payment but ultimately Thomas helped figure it out and I felt like he was concerned for my interest. Thomas also kept me informed along the way letting me know of changes and what needed to be done. I felt my car was done extremely fast for the amount of damage i had to the side of my vehicle from a collision, so i was happy to get my vehicle back quickly. The quality of work was also very good, you cant tell my vehicle was even in an accident. Thanks Tom and everyone at Caliber read more

We had a good experience with this location, kinda had a little bit of a run around about dropping off the vehicle due to Covid and their staff being hit but once I dropped the vehicle off they said it maybe 2-3 weeks to get the repair done however, they were able to get the vehicle back to us within one 1. The staff was nice and responsive, the car looks great. Thank you read more

Very good service provided. Terrie and Andrew kept us informed during the repair process every step of the way. I would recommend Caliber for anyone in the Lincoln, Calif area in need of body work, car painting, etc. read more

These folks do gorgeous work (that they of course stand by), the customer service is top notch and pricing is competitive. Nicole was incredibly helpful and pleasant ...HIGHLY RECOMMEND. read more

I went to this place twice and received excellent customer service and excellent overall service both times. I highly recommend this place to get your car painted. I Had a nasty door dig. When the gave the car back, not just the passenger so but the whole car looked 20 times better. They did a superb job cleaning it up. read more

Caliber Collision - Body Shops Near Me - Lincoln, California

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