I recently had the pleasure of working with Caliber Collision, and I must say, the service exceeded my expectations in every way. From the moment I stepped in, Lou, who was handling my case, made the entire process seamless and stress-free. Lou was professional, knowledgeable, and went above and beyond to ensure that I understood every step of the repair process. He took the time to explain the work that needed to be done and gave me realistic timelines for when my vehicle would be ready. His communication was impeccable, keeping me updated on the progress and making sure I was comfortable with everything. The quality of work at Caliber Collision is top-notch. When I got my car back, it looked as good as new, and the attention to detail was impressive Overall, Lou and the team at Caliber Collision made what could have been a stressful situation into a pleasant experience. Their professionalism, excellent customer service, and high-quality work have earned my trust. I highly recommend this body shop for anyone in need of repairs. You won't be disappointed! read more

My family recently visited a drive-in theater near Morro Bay and had a great time. Unfortunately, while leaving the parking area, I scraped the two passenger side doors and caused significant damage! Needless to say, my wife was pretty upset. I contacted Johnny A. at Caliber Collision and he assured me that they could make it look good as new. When I arrived, he was exceptionally professional, courteous and made sure I had all of the information I needed before proceeding. I felt very comfortable leaving my vehicle in Caliber Collision's hands. I let him know that I really needed our family vehicle as soon as possible and he assured me that they would get the job done to our liking and would be as expeditious as possible. Well... Johnny contacted me within the week and I couldn't believe how nice it looked. I am very happy with the results and so is my wife. I'm now out of the hot seat! Thanks Johnny! read more

My insurance asked me to get a few estimates for a minor collision to my car,...... i was searching online I found Caliber Bodyshop and a few other ones i don't care to mention.... As i walked into the lobby i was greeted by Gea (Not sure if i spelled her name right, sorry if it's wrong) she was very nice and helpful as i explained my issue with my car....... She then sent out Steve Marth to assist me and right off the bat he treated me with respect and made me feel comfortable and i knew this was the place i would take my car when the insurance gave the ok...... What a great business and staff...... I have been to many places in my life and i can honestly say the customer service at this bodyshop was some of the best i have seen...... If you need your car repaired take it to caliber if you want stellar customer service...... Let hope the repairs are just as good (I am sure they are).......Stay tuned read more

I came in and spoke to Steve which is the estimator & Camilo the manager and they were very eager to help me, and knew I had a young child and on welfare and could not afford a lot of money on the piece of glass i needed to replace in my 2012 Honda Civic so he was more than accommodating when it came to waving the shipping fee, and giving me the lowest price that I had ever heard in all of the estimates that I called around in the Antelope Valley. I highly recommend them to anyone who needs any kind of collision repair work done on their vehicles. Also, the front desk receptionists are amazing and able to meet your every need. I came in with cash not knowing that they do not accept cash and they allowed my mom to pay via credit card over the phone. They went above and beyond. If I could give a 100 star rating I would. I will highly recommend them to everyone!!! read more

I recently took my SUV to CC to get a repair done on a hit and run damage. Since I didn't have the unscrupulous person's info, my insurance did not cover the expenses. Keith came out and assessed the damage and thoroughly explained the repair process. He was very professional and courteous. He was able to give me a generous estimate based on my situation. Then, I was surprised to get a call from CC stating the vehicle was ready. This was a pleasant surprise as the estimated completion time was three days later. When I went to pick up my vehicle, the actual cost was below the estimated price. So I was very pleased. BL, I appreciated Keith's effort to find ways to reduce the price and get the repair done so quickly. Most importantly, the repair was top notch with no evidence of the damage. Thank you Keith & Caliber Collision read more

The Caliber Collision in Lancaster provided outstanding service from start to finish. After my Lexus was rear-ended by a drunk driver, I was devastated, but the team at Caliber made the repair process smooth and stress-free. Claudia, in particular, was incredibly patient and attentive. She addressed all of my concerns with care and professionalism. The repair work exceeded my expectations, the car looks like new...actually, even better than new! The paint is flawless and perfectly matches the rest of the vehicle. I also appreciated the regular electronic updates, which kept me informed throughout the process. Best of all, they completed the repairs a full week ahead of the original estimated time frame. Thank you so much, Claudia, and the entire Caliber team! read more

Steven I would like to thank you and all the employees at Lancaster Caliber Collision, for the way you all handle the repairs on my Impreza and how you made me feel that I was the most important Person that walked in your door there, I have been coming there for many years now and I always leave there feeling the same way about the great team you have there and the service you provide for me there. I have also referred friends of mine that have thanked me for referring them to you. Please share this with all your employees there. Thank you once again for the professional service that I receive from Caliber Collision Lancaster and you Steven. Mark read more

My prized possession 2004 Z06 Corvette was vandalized while down in L.A. Allstate recommended Caliber. So I took it there. It needed fiberglass work on the rear fender. I was very worried about anyone touching my car. I've kept it in near factory new condition since buying it new in 2004. Steve was understanding from the start and made me feel very comfortable. Gia kept me updated and they got my car back to me as promised. They did excellent work and matched the factory paint perfectly. I will not hesitate to use Caliber again if necessary! read more

Caliber Collision was an excellent choice for my family for our recent car (Ford Focus) repairs. Caliber's staff was courtesy and professional. Kept us informed on a daily basis the status of the repair. Repair process was great. I can't really tell where the damage was and I doubt anyone else could if they did not know. Paint color was matched perfectly. Hopefully I will not have to use them again, (knock on wood) but if I did have mishap I would call Caliber Collision for repair!!! read more

Steve was the man who totally helped me from your 1st phone call till I picked up my car today. He was right on in every area getting my car body work done and completion. Very curtious, very professional. I'd say he is an asset to you company. I got texts from the company to let me know the time frame about how my car was in the process of the work that was being done. I rate my experience with Steve and the work done on my car, EXCELLENT! Thanks and my White Prius thanks you!!!! read more

I would highly recommend Caliber Collision to anyone with auto body repair needs! Their staff is quick to offer you a bottle of water or other form of refreshment as you walk through the door. Their facility is clean and organized. They are excellent at keeping you updated throughout the repair process. I have used them on two occasions now and have been 100% satisfied with the quality of their work! Thank you Keith and the Caliber Collision team for your awesome customer service! read more

Where do even begin...you cannot do better than this place! Customer service is not excellent it's exceptional. They set the standard of quality service . Steve has been amazing from the beginning and even after my car was fixed he's gone above and beyond his call of duty . This is my go to place and Steve is a Godsend and my go to guy! You will not regret choosing this place to take care of you and your car! God bless them always! read more

The recent yelp is obvious a plant. I have been there, I was refered to them when my daughter was in an accident. I took the car here for an estimate. The staff is not experianced, I work in the auto industry, at dealerships and in fixed operations and this facility is just an HMO for the repair industry. I took the car to a place where I have a relationship so I will know it will be repaired correctly and the way I want it. read more

Love Caliber Collision, esp. manager Camilo Daza. When I got into an accident, my car looked hopeless. Just bought this new acura, I was so bummed out. Camilo gave his best and made it look and work like new, as if nothing happened. Love Camilo. Thanks for being so kind, reasonable and helpful. He even went to the extent of providing me extra rental days as some repairs got a little delayed. Good people are hard to find !!! read more

This has got be the best Auto body repair shop in all of southern California. Friendly staff, professional, they care about their customer's. The repair work was flawless and look fantastic. Plus I got my truck back in very clean condition. I will recommend Caliber Collision to everyone that needs any type of Auto body repair work down. Thank you for your excellent customer service and work. Keith Slight read more

I just had my car repaired here after someone hit my car in a parking lot. I walked in thinking that everything would take longer or work would be subpar because of current restrictions due to Covid, I was wrong. Great service (thanks to Keith my service advisor), top notch and timely repairs, and a very CLEAN/organized shop. I can't thank them enough for everything, my car looks great! read more

Great staff with amazing customer service. Steve went above and beyond to help me and also washed my truck when he was done. Some lady hit my rear bumper on my Toyota and left a small scuff to the rear bumper chrome area. Steve and his detail team did an amazing job and saved this lady that hit me a lot of money. Thanks very much Caliber Collision and Steve for the amazing service..wow read more

My mother just stopped by to see if she needed a replacement driver side mirror on her ford escape. The owner looked over the mirror and found that only a small bracket was missing. He fixed the mirror and his crew cleaned all the adhesive from the tape she had holding it together. when asked how much, my mother was told there would be NO CHARGE. Thank you so much for your kindness. read more

Steven is an amazing person, he was able to answer all my questions and fixed my car quicker then i thought. I had tried to get an estimate there a few months back and was working with some guy with a semi-bald head, what a lifeless boring person that guy was, thank god i didn't deal with him again. Go see Steven! read more