Dave and Shelby are the nicest people ever! Their service is honestly impeccable they make you feel very special and like they really care about your needs... We brought two cars to them and they fixed them both looking like new. I'm serious I love them as much as there work. Amazing folks with very fair prices. Thank you both for going the extra mile! Kent and Janice read more

Dave and his team at Critical Car Care were able to fit my Travel Trailer repair into their schedule wonderfully. They coordinated with my insurance (Progressive) to get supplemental estimates submitted and approved in a timely manner. The team at Critical Car Care paid attention to not only the repair at hand, but also how it would integrate and age with the rest of my trailer. They went so far as to utilize the trailer's own design to blend in the repair, leaving it undetectable. Absolutely some one I would trust to do another repair, especially when they are clear and concise with their communication and genuinely make you feel like an old friend. read more

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great quality work, professional service, they go above and beyond. Very easy to work with, you leave there feeling like you have new friends. read more

Got rear ended in other state. Didn't look much of a damage for me, though it could be just $300 or so, less than the deductible. But mine is a new car. So, estimates from few shops indicated otherwise. Anyway, showed it to Dave and he suggested me to make a claim over other person's insurance (I didn't know how) and got me through all the way. With claim approved he got my business. Car came as a new - no dents, no scratches, perfect color matching with complimentary baffing of some old imperfections. Highly recommend! Dave is a man to talk to, and not like a faceless/superbusy corp rep/manager; nice human touch. read more

Critical Car Care - After (disregard lighting) - Body Shops Near Me - Lancaster, California

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In a world consumed by cancel culture and entitlement there is a need for humanity. The simplest kindness and courtesy is underrated. From the moment you step through the gates of this business you are met by the imagination and creativity of a true down to earth genuine experience. Once you make it to the Office I give you fair warning you will be greeted by a feisty yet arguably the nicest person by the name of Shelby. Even better is the quality of the work. I can not say enough about this business. The job may have been small, but the experience was worth a full classic care bill. Honestly, with the world as sideways as it is, this business and the people there are a breathe of needed fresh air! read more

Critical Car Care - Damage from falling debris. - Body Shops Near Me - Lancaster, California

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I cannot even begin to thank you enough for the two jobs that you recently completed for me! I had no idea that you would have the ability to make the cars look as though they just came off of the show room floor! In addition, my car was supposed to be in the shop for five days, but after notifying Critical Car Care of a scheduling conflict, instead of canceling my appointment, they were able to pull in the man power to complete the job twice as fast, and for what they originally quoted me at! Usually you would think that attempting something more quickly might compromise the outcome, but certainly not in this case. On a sidenote, CCC has some of the raddest and rustic decor, and for an auto shop, I couldn't even find a pile of greasy rags in the office or notice the smell of oil... Thank you for everything. Not that I am looking for a reason to come back, but I will always return and recommend when needed. Ecstatic that I have finally found my body shop in the Antelope Valley! read more

Came in here to fix my bumper and I wanted it to look brand new. Asked the owner if it would and he reassured me multiple times, it'll be brand new off the lot. They did not disappoint.. excellent staff! Dave(owner) is a savage. He's the man! read more

I wasn't going to leave a review until I got pulled over last night by 3 cops because I have no running lights. When they fixed my bumper they forgot to make sure my lights worked. I could have gotten into an accident driving at night. Thank god the cops let me off with a warning. Now to my car. I brought my car to the shop to repair a cracked tail light and a dented bumper. Kind of unhappy with everything and here's why. 1. I brought in my estimate from my insurance company that had a new bumper and paint on the estimate that was a total of $1,200. The owner told me that he didn't have to get a new bumper or repaint the car but yet he charged my insurance for 14 hours of paint labor. It was $1,800 to fix everything in the photo without a new bumper and paint. Outrageous! 2. I asked them to remove a few scuff marks on the drivers side of my car and the owner said it would be no problem to rub them out for me. When I picked up my car I was bummed to see that they didn't do it. 3. They fixed a ding on my passenger door for $200 and you can still see the ding. 4. When I picked up my car my average gas mileage went from 35 to 15.1 so whoever drove my car drove the shit out of it for it to go down by half. Don't appreciate that. I wish I would have taken my car to a dealership to have everything done right and not be ripped off. read more

Critical Car Care - Dent on bumper - Body Shops Near Me - Lancaster, California

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Bike fell over on a cinderblock wall, worst day ever. These guys at CCC popped those dents, did some amazing color matching, took care of every little scratch, and brought her back to her old glory. Even sprayed and took care of the front fairing for me. This is QUALITY WORK from a local business. Would recommend to anyone in need of repair work. Shout out to Tom for the amazing paint work! Thank you guys read more

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The woman you have to deal with on the phone is extremely rude!! I thought it was just me but when I came down to drop off my car she was being extremely rude to someone on the other end of the phone. I believe she is the owners wife and she needs an attitude adjustment if she's going to what people to refer them. Remember customers are your bread and butter!! read more

Critical Car Care got me in quickly, were efficient, and did beautiful work! Friendly customer service was nice, too. When I picked up my car, the exterior and interior were both clean and looked amazing! Thank you!! read more

Shout out to this place!! I came in to get my trunk and bumper replaced on my Cadillac and not only did they get me taken care of in only a few days they also friendly and informative about the work being done.. the plan is to not see them but if another accident were to happen I'd have no hesitation about coming here. read more

Dave & the crew are great group!!! Critical Car Care has been fixing my cars, truck and trailers of all size for over 25 years. Always there to get us back on the road. I would absolutely recommend Critical Car Care for all your custom car needs!!!! read more

I have used Critical Car Car several times over the past 15 years and every time the experience was fantastic. Last week I dropped off our Jeep to have some door dings repaired. As expected the entire process was handled smooth and efficiently with the highest quality staff expressing care and understanding for my situation. At times like this true working with true professionals is a treat. Thanks Critical Car Care. read more

Very wonderful staff, they worked with my schedule nicely. The ladies at the desk with exceptionally friendly and remembered us every time we came in. Dave was willing to work with us on details of the job. Not to mention the work on my car was perfect! The price was fair and competitive. They got it done ahead of schedule by pre painting my bumper before they even had my car to work on. I wouldnt hesitate to come back. read more

Took my 5th wheel there for repairs and was very pleased with the how quickly they were able to complete my repair. The work done was excellent! I would definitely go to them again. read more

Awesome body shop and great folks to work with! And a huge thanks to Shelby! I had been rear ended in my Mazda and my car was just short of a total loss! I wasn't sure what I was going to do, then I started looking for great body shops within reason from my Lancaster location! I got a great recommendation from a friend and I could not be happier! Thank you critical car care read more

So the owners and staff are so nice. Been here 4 times so far... once because I was lost. I was looking for the DMV. They greeted me with smiles except for the owner. He only does warm grins. He seems so chill from talking to him. They did a good job fixing my r.v. read more

We took our trailer here to replace the roof and their quality of work is very poor. A lot of damage to our vents, including emergency hatch that should have been fixed or replaced before returned to us. When bringing up the damages that were noted when doing a look over they were very nonchalant and said "there was nothing they could do". We would not recommend this place and would give them 0 stars if we could. read more

My car was hit by a stupid driver that decided to take off. The joy of living in the Antelope Valley. We brought our car to Critical Car Care to have the damage repair. We were told it was going to be a 2 week process. It actually took 3 weeks, thank God for rent a car places. We were annoyed that we did not have a car but that soon changed. My car looks better than before. I could not believe the great work they did. I cannot stop staring at my car. These folks are very talented. My insurance company keep in touch with Critical Care Care and gave them updates as the days went by. We were notified as well. They are very friendly and understood our need to have transportation. They did not rush and took time to make the correct and right way repairs. The owner took him home when he dropped off the car and they even picked him up when the car was ready! No other company does that. Other companies don't care how you get to their shop. I'm for ever grateful for Critical Car Care. Customer service is top notch. I recommend this company to everyone for their car needs. Thank you Critical Car Care for your outstanding, professional, friendly, top notch customer service we received. From the Parisio Family read more

Amazing customer service, and an absolutely amazing repair job. I have a 2016 Silverado, and I put a dent in the front. I was a bit scared to get work done as this was my first experience with a body shop and my new truck. But they took absolutely amazing care of me and my truck. The time they took to complete the job was in absolute incredible timing. The pricing was definitely just right for the work and service I was provided. I couldn't be happier with the job and everything. I want to thank the team for everything and the great care that was provided in the situation I was in. I am truly grateful for everything. 10/10 will recommend to anyone and everyone. Thank you again! read more

I'm an owner of a charcoal grey 2017 GT-R. I am obsessed/meticulous with the exterior and internal maintenance of the vehicle. I recently was struck by another car, which impacted my left rear quarter panel as well as the adjacent wheel. Fate led me to utilize the repair services of Critical Car Care in the AV. Word of mouth was the reason for my choice. Nothing but praises from others. After meeting with the owner and his staff I was put at ease with their knowledge, experience and description of the repair process. It goes without saying I clearly made the the right choice. I returned to inspect their work just yesterday and was completely satisfied with the outcome. Remember I'm crazy particular about my car. So if their workmanship pleased me to no end, I'm sure that Critical Car Care will do the same you. Again, thank you all for making it like it never happened!!! read more

I was given critical care's phone number by grand design as a contact to have them help me get back into my fifth wheel I was locked out. I called both phone numbers given to me by grand design the same person answer the phone for both locations. I asked if they had a master key would be able to come help me get back into my RV. My phone number was taken and I was promised a phone call back. It has now been six hours later and I still received no phone call and highly doubt I will. I wouldn't recommend them for anything at this point. I explained being locked out of my RV also meant I have no vehicle keys and was stuck outside in the heat until I could get back in. That is awful customer service even if they could not do it they could've at least given me a call back. read more

Had small rust spot on front windshield post repaired and windshield replaced. Brought it in first thing Monday morning. I told them I would be having safelite do the windshield install and I just needed them to fix the rust spot. I was convinced to have them install the windshield and boy was that a HUGE mistake.. First they tried to seriously over charge me, then when I brought it to there attention, the owner blamed it on the receptionist saying she messed up on the labor cost. But when I asked her about the price she said it was because of parts for the install. When I mentioned safelite being able to do it for a certain price, that's when there was a mixup with the pricing and he thru her under the bus. Did I mention I didn't get a phone call until Thursday, when I brought in on Monday ! AND I called multiple times in between. And they were not busy at all, I should have taken that as a sign. Anyways, when it finally did get installed, they used GENERIC moldings to install it, instead of using the correct parts, which would have ate into their profits too much, so instead they did it the cheap way. She clearly stated the price was higher than the quote they gave me because of the moldings, then magically the price comes down. Now I have to pay SAFELITE to do it right. To top it all off, my alarm no longer worked and my car wouldn't start when I went to pick up my car. Never ever had an issue with it starting. So I had to have it towed to a repair shop to diagnose it. All of which cost more money. Turns out not only did they disable my alarm, they broke the clutch pedal switch!!! So between the terrible communication, attempts at ripping me off, then successfully finding a way to rip me off, and then costing me more money and time after the transaction, I WOULD STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE. THERE ARE PLENTY OF REPUTABLE BODY SHOPS IN THE AREA. I should know, I used to work at one. P.S. I never told them I worked in auto body repair for over 5 years just to see what they would do. Didn't even clean off the white residue from wet sanding the primer in my door jam. read more

I took my 66 Plymouth in for some body panel replacement and a temporary coat of sealer. Work was prompt and of awesome quality. When it's ready, I will be taking it back in for final prep and paint. I had a positive experience working with the owner (Dave) and find him to be an honest man with good old fashioned integrity. If you have automotive or R/V body cosmetic needs, look no further than Critical Car Care Ray G. read more

Just took our car back to the shop because of the struts that's were replaced were defective. That was 7mo after we brought the car for the repair. I called Dave and explained what the car was doing and the noise it was making and that my husband had taken the car to see what was wrong and the one strut was bad. I told Dave one was bad and he had said well the other one needs to be replaced as well, which Nick at the tire store had already explained to my husband when you replace one you have to do the other. I told my husband we need to pay for the other side but Dave did it not even a question and sent it to have the front end aligned, that was also our responsibility but Dave did it. I go no where else when I need a body shop. I can't thank them enough over there for being so kind and generous. You can trust this shop if you ever have had an accident and need to have it fixed. 10 stars read more

David and his team are awesome! We were having an issue with the outside of our RV. David took care of it all! Polite, fast, and great service! read more

Fast, Fair, honest, great reputation, BEST AUTO BODY SHOP IN TH ANTELOPE VALLEY - and my family can prove it!! Gotta say - 5 cars, three teen drivers, 9 accidents in 14 months (including a 10th one in a rental car and only one accident actually our fault ... ) two new cars hit within the first 10 days of ownership, three POS's the girls drive apparently a magnet for bad drivers to slam ... Always taken to Critical Car Care and ALWAYS taken care of with the BEST service!!! Sparkly ice blue paint scraped off when a gal backed into my new Ford Focus? Perfectly matched - NO ONE CAN TELL!!! Electric blue paint on the Suzuki XL7 my QHHS cutie drove to school and work taken off when she rear-ended a car at a stop light? (Honest mom - I wasn't texting - the light turned green and he didn't move ...) - another perfect match - and they don't even make those cars anymore !!! Same blue Suzuki gets reare-ended at a stoplight by a drunk driver -- dad driving this time -- took it to Critical Car Care - once again a perfe match and the car looked brand new - - that was three years ago and the paint job is still perfect, the body work was once again FANTASTIC - that car is 12 years old but the body looks brand new. Both my brand new Ford Focus's hit within the first 10 days of purchase - with teen drivers behind the wheel, neither time their fault, makes a person want to cry, took them to Critical Car Care, got a very fair estimate, my insurance company loves this shop!- got the repairs done quickly - Best of all is the service -- owner Dave Stark goes out of his way to work with the estimators, gets the best work done with the best materials quickly and efficiently at the best prices. Trustworthy? YOU BET! This is one auto body shop you can trust to do the best job- honest, fair, friendly and fast. You won't be sorry! read more

Amazing Job!!! I recommend anyone to this Body Shop, they did beautiful work on my 2013 Nissan Sentra and at a reasonable price too!! Thank you so much!!! read more

I took my Rv in for body work, paint and a new awning. It took five month for the repairs. The paint was bubbled and the new lights were not adjusted properly. The awning would not open after being replaced. I had to have another Rv Repair place do the work. I had to put on new shocks and have the awning secured as the screws had fallen out when I first opened the awning. The carpet was to have been shampooed by a professional. It was done by a lot boy and poorly at that. After the owners dog peed on the carpet they redid it poorly. I had to have another company come do the carpets and chair over again at my expense. I had to have the awning repaired at another facility at my expense to correct the faulty awning. When I went to pick up my Rv there was a patch in the roof and the owner said that it was a bubble that he decided to arbitrarily repair. He charged me 33.oo for the negligence of his employee. When the repair tech replaced my kitchen fan the whole roof was stained with black foot prints that are impossible to remove. My microwave was missing a turntable apparatus when we picked up the rv. My upper dash had to be reattached because it was falling down. The black splash which was coming lose was poorly sealed with a gob of lap sealant. The front A/c in the dash was not working and I asked them to fix it. They did not and charged me another five hundred dollar deductible to my Good Sam Coverage. I ended up paying two deductibles on the warranty for mechanical and one for 500.00 paint and window. The window strip in the middle was coming lose and the window sealant had oozed out in the drivers upper right window. When addressed the shop simply put in sealant and tapped the seal down. My original estimate was lost when I began to question some items. My bedroom windows were supposed to be fixed to close and they do not completely close. My two insurances paid this shop over thirteen thousand dollars and I paid 1700.00 to get thoroughly ripped off. read more

Fast friendly service would recommend this body shop for your RV or Car !!!! Reasonable price to help fix my awning on my Rv thanks Critical for taking care of me and my Rv :) read more

This is the worst body shop I have ever experienced. Our RV was there for over four months. Every thing was done with cheap parts and poor workmanship. Our new 18 foot awning still needs to be pushed out manually. The punched a hole in our roof and charged us to repair it. I kept going back, but finally got tired and had another shop finish the repairs. Our windows that they repaired have to be manually shut to seal from the outside. They were asked to replace our toilet seal. When I replaced the toilet two months later I noticed that they had left the old seal in place and had just tightened it down. This place is a night mare.. read more