Guillermo & Rocio were extremely helpful. The communication and updates on their end was phenomenal! I picked up my car and it looks brand new. Thank you to Guillermo and Rocio for your extraordinary customer service! read more

I am super pleased with the lengths of work and customer service satisfaction given by Caliber Collision in Glendale. Guillermo was professional and friendly handled all my concerns. The process was smooth, fast, and easy. They finished my car in exactly a week took care of minor scuffs that were not part of the claim overall they executed exceptional work. Will definitely refer all my family and friends here. read more

My car was side swiped and brought my car in for repairs. Moe helped me and took care of me. The repairs were done So quick and efficient. Don't hesitate to bring your car in next time you need body work repair. Thanks Moe! read more

I've trusted Caliber Collision on San Fernando for several repairs in recent years. They've always done a terrific job and have returned my 2018 Honda Odyssey looking like new each time. Guillermo and Jose take excellent care of their customers - they are professional, friendly, and very thorough, taking the time to point out every nick or scratch or dent throughout the vehicle and making sure that everything is repaired right the first time. They also provide realistic and accurate estimates of how long the work will take so I know my cars will be ready when promised. read more

I was hit head in and needed a lot of repairs to my truck which is also my office essentially. Moe assisted me through the entire process and his help made it all the better. He made sure I got my truck back as soon as possible so I wouldn't have to miss too much. He even went out of his way to help handle the finishing touches . Amazing service from moe and the ladies up front! read more

Awful experience here. My BMW was pushed back for 4 and half months, with zero phone call updates from the shop. I constantly had to follow up to check the status of the repairs, which I was told would be done in a week, then some new hurdle would come up and it would delayed another 30 days. The work itself was acceptable, but to be without a vehicle and dealing with an out of pocket rental with no end in sight was very frustrating. Never taking my vehicle here again, and hopefully do not need to. read more

Thank you for the quick, reliable work. My car was stolen and I was desperate to find a shop to do the repairs. I've used Caliber before, and this location could squeeze me in. When I said I had some schedule changes arise, Guillermo worked with me to adjust the repair to help me get my car back in time. The car theft was such a nightmare, it's nice to have a company you can trust to get the work done. I also used the Enterprise around the corner on Brand, they were great as well. Getting my car stolen was awful, but this made it easier. read more

This was my first car repair experience -- there's a bit of metal that sticks out by the entrance to my driveway & finally my luck ran out and it tore into the side of my Prius. I was hesitant to do a repair through my insurance [GEICO] but the repair estimate was 2K, so it seemed worth it. Caliber was so sharp, thorough and communicative through every step of the process. The gracious person at the front desk walked me through the proposed repairs, and Guillermo, overseeing the repair, texted me nearly every day with updates. I picked up the car yesterday & it honestly looks like new. The tear in the side is totally gone, the paint matches perfectly. Caliber and their staff delivered in every possible way. I hope I don't have more repairs in the near future, but if I do... I know where to turn! read more

Caliber Collision - After Caliber: just like new. - Body Shops Near Me - Glendale, California

From first phone communications to repaired car pick-up, Caliber Collision was great. We are all pretty tense and anxious after an accident. Caliber knows this, and understands their role to take care of the emotional issues related to car accidents, insurance, and repair shops as well as technical and procedural ones. My car was in Moe's hands, and his communication and follow-up was exceptional. To start, my insurance company recommended a different shop for repair appraisal, but I wanted one that had experience with my new car, a Ford Bronco. So I asked that my car get appraised for repair by Caliber Collision which was recommended by Ford. But turns out not all Caliber Collision shops can do that specific work, and so Caliber moved my car from where it was towed, to Caliber Collision in Glendale. From parts issues to pick-up estimated time, to the work itself, and the shop's relationship with Enterprise car rental -- I highly recommend Caliber Collision. And Moe's supervision. read more

Have been here twice in the last year and my experience has been incredibly positive. Great customer service. Jose, in particular, was fantastic. From now on, this is the only place I'll take my car. read more

Ray helped me out at this location and he was such a great help! Quality service and very helpful staff!

Everyone was so kind, informative and efficient from start to finish. Guillermo and the reception staff kept me informed of the entire process of the repairs and delivered on the service dates. read more

Caliber Collision - Some of the damage. - Body Shops Near Me - Glendale, California

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I'm extremely impressed with the customer service and fast service I received at the collision shop. From the moment I walked in, the staff was attentive, friendly, and made sure to address all my questions. My guy Guillermo wasted no time in assessing the damage to my vehicle.I greatly appreciate their efficiency and the way they kept me informed throughout the process. This collision shop has definitely earned my trust and I highly recommend them to anyone in need of quick and exceptional service. read more

Came into Caliber Collision to repair my front bumper after a minor fender bender. While there I also had them fix another part of my car. They repaired both in record time, for a fair price, and to exceptional quality. On top of that, everyone I dealt with was wonderful, especially Ray who walked me through all the details of the work and made me feel very confident in Caliber Collision and their expertise. So much so that, when I had a third issue with my car a week later, I took it straight back there and Ray took care of it instantly. I will be coming back this shop for as long as I live in LA. read more

I got into a car accident my car was completely wrecked in the front. The process was very smooth to set up an appointment and take my car to the shop. I worked with Guillermo and he absolutely fantastic. He did a great job explaining the damages. They sent photos and updates throughout the process and fixed my car very quickly. read more

I just picked up my car from my second time at Caliber Collision Glendale. Moe and his team always provide excellent service and take care of all the insurance paperwork (I have Geico) for you. Some highlights from this visit: - I had to pay out of pocket for car rental this time, so to minimize repair time they ordered the parts first and suggested I come back Monday - Daily email updates on progress - Topped off fluids (coolant, washer fluid) - Replaced burnt-out headlight bulb on the house - Drove me to/from the rental car company - Washed the car - Washed the engine bay And of course, the car looks good as new! 10/10 would recommend! read more

Dealing with a recent car accident is never a easy thing. The moment I stepped into Caliber Collision in Glendale to drop off my car, I was greeted with a smile and immediate friendly service. Guillermo was assigned to help me and walk me through the process. He 100% made me feel at ease and was very clear on how things would go. He has been available to answer any of my questions and is very knowledgeable. The process was very quick and easy. They have made communicating with them a breeze and timely. Would recommend them to anyone! read more

This place is full of friendly staff that genuinely likes helping their clientele. I came in because my car was scratched while it was parked(sideswipe). Mo helped me out and gave it a buff and a small coat of paint, all in just about 15 minutes. I felt prioritized. The reception ladies were nice and the establishment was clean and peaceful. Thank you Caliber and thank you Mo, your services are greatly appreciated! read more

Caliber Collision - after - Body Shops Near Me - Glendale, California

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Super friendly and helpful staff! Service Advisor Guillermo was particularly thorough in his assessment of my car, and clearly explained what to expect throughout the repair process moving forward. Would happily recommend having your vehicle serviced here. read more

Moe is the man and the staff are awesome here. Having any car problems for Me is always a headache but the Moe and the staff at this a location make it so smooth and hassle free that certainly eases any aggravation. The work is timely and quality and the scheduling very efficient. Moe is beyond super and cutouts and always with a small trying to be helpful and a problem solver. This is my second time coming back here, and it has been as pleasant as the first time. On both occasions Moe and crew were equally awesome! Thanks guys read more

After being in a 4 vehicle collision my insurance advised me to take my car for repairs to Caliber Collision. I met Adan Bejines, whom I had a great experience from beginning to end. Customer Service is so welcoming from the first call, to the walk in and to each text update received. I work from my phone 24/7 and drive everyday and I asked Adan for a small favor to please order my car part before leaving my car and he made this accommodation the best experience ever. Not only did he give me great updates on my case but I had my car after 48 hrs! I will definitely take any of my other vehicles back here for personal repairs. I hope not soon but when needed I will. Thank You, Adan for the great service. read more

Caliber Collision - AFTER - Body Shops Near Me - Glendale, California

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Adan was fantastic, working three claims on one vehicle simultaneously, keeping them all straight and working diligently to bring parts in, chase insurance, and get the repair done. It looks fantastic, and I really appreciated his communication throughout the process, very helpful. This location worked very well on my repair. The office staff was also very helpful and nice in navigating the three claims. Adan was the best, definitely go see him, it wouldn't have been anywhere near as smooth without him! read more

They worked so fast and did a beautiful job repairing my destroyed front bumper. Guillermo even spoke to his manager and got them to provide me with an OEM part that I really wanted. At no extra cost!! Great value and fantastic work. Thanks! read more

All my friends and family will go here to speak with Moe personally. Any shop can do a great job on repairs, but having someone like Moe to provide you with peace of mind and excellent customer service, there are just a few! Moe and the Painting Team went above and beyond, they surpass the expectations we had, delivered our cars impeccably, washed inside and outside, placed floor paper to preserve the cleanness of the car. The cars were ready 6 days earlier, and to top it off, two little dents on the doors were touched up! I mean, what else, right? Wait, there is more! If there is anything with the paint or repairs, the work has a lifetime warranty. Thanks, Moe and team for making a difference! read more

My car was serviced here after I got into an accident. Everyone I spoke to throughout my experience was very nice and accommodating. They text you with updates which was great. Rey was my service rep and he was fantastic - very nice, understanding and thorough. I understand why Caliber is a preferred body shop with my insurance! Great service all around. read more

Had a good experience at Caliber. Repairs were fast and Guillermo was friendly and knowledgeable.

Jose Martinez helped me fix my Prius after a head on collision by giving me a estimate and holding my vehicle free of charge while insurance sorted out who was at fault. He got me back on the road quickly, and my car looks better than ever. 3 months later I heard something funny coming from my wheel well. I made another appointment with Jose, and he kindly took a look without charging me. After he took the tire off, it turned out just to be a twig lodged in my wheel. Even though it was totally unrelated to the work he did in my car 3 months earlier, he still cleaned out the wheel well for me and got me back in the road free of charge I would give 10 stars if I could read more

First time getting in an accident (hit and run) and my insurance sent me to Caliber in Glendale. Dropped off my car yesterday and Guillermo took good care of me. Very professional team and Guillermo helped make the process very simple and worry free. Can't wait to see my car once they're done! read more

From the lovely employees at the front desk to the outstanding Guillermo Ramirez who shepherded us through the repair process, Caliber exceeded our expectations. They were professional, courteous and efficient but more than that they were kind, warm, human, and unflappable. They answered every random question and call promptly, completely and genially. Having a collision is never fun but Caliber makes it far less onerous. Unlike many things in modern life, they live up to their slogan and show a true commitment to restoring "the rhythm of your life." Thank you Caliber Glendale and especially Guillermo for taking such great care of us. read more

Guillermo is the best service adviser/estimator I've ever come across. Highly recommend him and the whole Caliber team. Margo at the front desk also stands out! read more

Another great experience with the San Fernando Road Calibre Collision crew. This time it was with Jose Martinez. He patiently explained and investigated some of the dashboard messages haunting and confusing me. I still have some digging on my own, but much more peace of mind, which is half the battle. Thank you Jose and CC for your commitment to customer service. read more

Caliber Collision in Granada Hills was amazing!! Jack has worked on 2 of my cars and gotten them completed faster than expected and looking perfect. They keep you updated every step of the way and go above and beyond. read more

Caliber Collision team in Glendale displays professionalism with great customer service and knowledge with car repairs. Their insight and explanation on the repair process gave me the peace of mind that I have chosen the right shop for the job. Getting side swiped-hit and run is stressful, their compassion and care for their customer is beyond belief. Thank you Robert and Moe for teaming up to to provide best care possible. I definitely recommend Caliber Collision for all your repair needs. read more

Unfortunately someone knocked off the driver's side mirror of my parked car and I needed repairs. The process hit a few roadblocks finding the right part, which I don't think is the norm, but Guillermo helped me navigate them and made sure that I was happy with their services in the end. Would recommend! read more

I've brought my car in to this Caliber location twice now, and each time the staff has gone above and beyond to get my vehicle back to me quickly and with flawless repairs. The staff is extremely communicative and kept me informed about my vehicles status each step of the way. Guillermo handled my service, and I couldn't recommend him and this location enough. An added bonus - this location is partnered with Enterprise, so when I dropped my vehicle off, I was able to drive off in a rental. They had my car looking brand new, and I will absolutely be returning to this location for any future repairs needed. read more

I can not give this location enough praise. I visited this Caliber Collision after non stop negative experiences at a sister location on Riverside Dr. Jose (the manager) and his team were so understanding and sympathetic to the issues I'd been facing with my lifetime warranty repairs and went above and beyond to resolve my ongoing crisis. If you ever find yourself needing vehicle repairs this is the spot to visit. The level of communication is outstanding, the work is solid, and the turn around time is fast. Thank you so much again and special shout out to their receptionists as well, communication is everything, they really made me feel remembered and valued. read more

My car had major damages from an accident, and it looks brand new again! Very happy with the kind service from Guillermo, and even got my car back two weeks sooner than scheduled! read more

Caliber Collision was great & exceeded my expectations. I was involved in a small fender bender & wanted a legit highly valued bodyshop. The Glendale Star Ford dealership recommended Caliber as one of the exclusive repair shops for Lincoln & Ford factory parts From the intial appointment, drop off, rental car arrangement, daily status communication via both email & text, to quick turn around time (10 days) was all around 5 Star experience. They even buffed out some other scratches I had as part of their customer service. (They work on all makes & models of vehicles) HIGHLY RECOMMENDED read more

I've had to bring in my car 3 times because of one accident and 2 hit and runs and in all 3 cases I've been fortune to have Moe walk me through the entire process. Moe is an honest guy that gives you all the information straight up, tells you a price estimate and an estimate of when the repairs will be done. Moe is the only person I would trust to go through this process with because of his car knowledge, excellent communication skills and great attitude. Moe made sure that I understood everything happening to my car from the moment I drop off my car to the moment I drove off the lot, for example he texted/called me with updates. He genuinely seems to care about each person that comes in and isn't one of those people who just wants easy money out of people dealing with having been in a car accident. As for the shop itself, they are taking various covid-19 precautions such as having everyone wear a mask, hand sanitizer at the front desk, plexiglass between customers and the receptionist, etc. I hope I won't ever need to go to a repair shop ever again BUT if I do, Calliber collision is the only place I'd trust. This shop is reliable when it comes to car repairs and their staff made everything easy for me. If you can, I would highly recommend that you request to have Moe do your walk through because he truly is the best! read more

I had such a great experience here from start to finish. My insurance sent me here for repairs from a fender bender, but I would absolutely use this location in the future. The customer service was out of this world. They are so accommodating and understanding. I was planning on getting my car fixed while I went on vacation and they let me drop it off before they opened and kept it on their lot the week I was gone without problems. The staff is incredibly kind and really had a small-shop feel. My car came back to me fully repaired and they cleaned it inside and out! read more