Great experience with Elizabeth. My daughter's car was rear ended on our drive from SoCal to…read moreEugene. Luckily it was still operational. I looked up body shops in Eugene, found All Pro, and called them. Elizabeth spent 10-15 minutes explaining the entire process; I got real good vibes talking to her. We took the car in, she went over all of it again for my daughter's benefit, and handled all the rental car and insurance stuff. It took less than a week and came out great. Cannot recommend them enough!!

Listen, I left my first bad review after being treated like a complete schmuck and then took it…read moredown by mistake. Even though they treated me poorly at the beginning, I didn't think it was fair to leave a negative review at the time. Now that I'm driving the car more and really see the "repair" they did, I no longer feel bad about it. This quality is nowhere near what you'd expect from a professional shop. I'm absolutely disappointed and I don't expect them to fix it properly. They take apart every panel just for the billable hours -- it's a common insurance scam. I'm not going to bother with litigation because it wouldn't be worth it, and I'm not going to waste more time negotiating with the insurance company either. I'm just going to get the whole car painted a different color at a real reputable shop. Thanks for destroying this panel. All pro? Not pro at all.

These guys were awesome! They did a fantastic job on my car and the paint match came out great. The…read morewhole process was smooth, communication was solid, and they were super easy to work with. You can tell they actually care about the quality of their work. Really happy with how everything turned out and would definitely recommend Custom Autobody and Paint to anyone needing body work or paint done!

Matt did an amazing repair on our car after an accident. He was very detail oriented and a…read moreperfectionist. I love it! He said he makes sure that the car is back within factory tolerances on the body and he even blends the paint on both sides so it doesn't look like a repair. The color was a great match and nothing stands out between original and repaired. Jennifer was great with coordinating with insurance to make sure that we received new quality original parts on our low mileage and garaged vehicle, rather than settling for older salvaged parts that were unacceptable for the condition of our car. Our VW looks new again! The VW dealership even said it looks as if it was never in an accident, and they see a LOT of body and paint work come through their shop. They even immaculately cleaned our car inside and out. Thank you Matt and Jennifer! So pleased with the level of quality!

Had another fender bender. M&G did another fine repair job in an efficient and timely way. Called…read moreme frequently with updates. Worked well with the individual whose insurance covered the accident. Couldn't be more content with the entire process. Recommend without reservation.

They are amazing. Very high quality repair with text…read moreupdates on the process. Very impressed and highly recommended.

My mother was in an accident a few weeks ago, like 5 cars piled up because the idiot at the end of…read morethe line was likely texting and driving, so she rear ended the person in front of her, and it became a chain reaction. So we needed to have the car repaired. Luckily mom's car didn't sustain much damage because of where she was in the line of cars. Mom originally took the car in for the estimate herself. Now, it's hard to impress a cranky old lady. But they managed to do so here. She took it to two body shops, within a block of each other. She told me she felt welcomed here. They were thorough and honest in their estimate. They were super respectful to her (she can come across as a bitch without meaning to quite often) and i was impressed by that. It's rare she does big things like this on her own due to her age and health problems, so it's pretty impressive when she comes home and says they actually helped me. So we schedule the car to go in, and I take her. It was supposed to be done on Wednesday, late in the day. Mom typically has chemo treatments on Wednesday each week, so we weren't sure if that would get in the way of picking up the car. They said it could be picked up Thursday morning if needed. They gave us a loaner car free of charge, which was very helpful. I wasn't a fan of the loaner car, but like most people, I hate change and anything different. But it was a courtesy they offered, so I really can't complain. They preformed the work, I went to pick up the car late Thursday afternoon. Mom was in the hospital at this point, so they got to deal with my brother and me instead of mom. They were perfectly fine with me keeping the loaner car an entire extra day (it was almost 5 by the time I made it in because of mom being in the hospital), and my brother paying them with a credit card over the phone. I inspected our car before I went in to sign for it. I was very interested in the paint job, if they had blended it appropriately, or if it was obvious it was redone after being in a wreck. I've seen bad paint jobs before where they don't match it, so I was watching for it. I would be the person who makes them do it over until it's right. I looked at it from every possible angle, multiple lights, etc. I couldn't find anything to tell me it was in a wreck. They did a wonderful job. I still look at it and I'm impressed. I check it periodically, thinking I'll see something I missed when I picked it up. Nope, the bumper lines up perfectly, it's paint matched, and beautiful. I can't even find the tiniest reason to complain or nit-pick their work. I subsequently took it in a few days later for a completely unrelated estimate for a paint bubble/chip. The guy I talked to and dealt with (I wish I had paid attention to his name) was great. What really stood out to me was he remembered mom and I from the previous week. He asked if he'd heard correctly that she was doing chemo treatments and how she was doing. I told him a little about her, but this wasn't even something we discussed with him previously. He simply overheard her and I discussing her Wednesday treatment and he remembered it. It's pretty rare someone remembers random stuff like that, or even cares enough to mention it and ask how she's doing. Would I go back here for more work? Absolutely! I honestly can't say enough great things about this place. They treated my mother incredibly well, which is worth 5 stars alone. They worked with us keeping the car an extra day and my brother paying over the phone because mom was in the hospital. The quality of their work is impeccable. I've looked for signs of imperfections and I still can't find any. I took pics to compare, everything. I'm absolutely impressed. Review 22 of 2017.

After a nasty collision with a full-size, 8-point buck, my car needed extensive front-end repair…read morework. My insurance company recommended A&M for the repairs, and I am very glad that they did: What a fantastic repair shop. They were extremely responsive and professional. The work was done on time and, as I later discovered, they had restored the car to brand new condition. As other reviewers have pointed out, the crew at A&M are very knowledgeable, highly professional, and totally honest. I highly recommend this company for any auto body work that might be needed.

Had my vehicle at Old Dominion twice in about six months, neither accident was my fault, just bad…read moreluck. After the first one, they did a great job. The body work was spot on, and when I picked it up the whole vehicle was cleaned inside and out. It didn't just look fixed, it honestly looked better than before. Second time around the insurance company ended up totaling it, so no repairs were done, but they were still solid to work with. Good communication, straightforward, and I always knew what was going on. If you need collision work in Eugene or Springfield, these guys are worth calling. Good people, quality work, and they run things the right way. Hopefully I don't need them again anytime soon, but if I do, I'd go right back to them.

I had a fantastic experience with OD when my car needed repair! They were open and communicative…read morethroughout the entire process! Thank you for getting me back on the road!

I first heard about Autobody Specialties after someone accidentally backed into my Ford C-Max and…read moredamaged the driver's side door, then drove off. It was a terrible day because the door was smashed so badly it wouldn't open, and the rear door wouldn't open either. I chatted with some friends to see where they'd had collision work done, and the first place I called told me it would take months to fix. Another friend mentioned Autobody Specialties, so I decided to give them a try. To my surprise, they said they could get it done in a couple of weeks, depending on shipping. After that, I just confirmed with my insurance company where I was getting the work done, and ten days later, the car was ready. Of course, when I drove, I noticed another part wasn't working right, which I hadn't noticed in the original repairs. But they took it in and replaced the part with one they had in stock in just a few hours. They also updated the repair estimate with my insurance company for no extra cost to me. Overall, I'm really happy with how quickly the repair was done, and the paint job matches the original paint perfectly, which I was worried about because my car is black with a glittery finish. I can't tell my car was ever hit.

This place does great work and was easy to work with even when our insurance company wasn't. Ben…read moreand his team put in extra effort to find parts for our old truck. Highly recommend! Thank you!! Matt

Had an unsightly scratch on my door. They were able to take care of it for me at a fair price, as a…read moremore-complete repair was quite a bit more expensive. Staff were friendly and cordial during my visit. No issues at all. Would most definitely recommend.

It's common for people to dread getting their car repaired. I imagine that many people who come…read morehere are stressed, emotional, and tired. However, CS Better Body & Paint/Carstar really is the best place and people you could trust your car with. They are communicative, thorough in their repairs, and go above and beyond in their customer service. I came in with a dent from a hit and run. CS Better Body & Paint/Carstar was able to repair the dent quicker than other places and beautifully. They really helped brighten an unfortunate situation. Trust them with your repairs!

Brooks' attention to detail is exemplary. To me, white is…read morewhite and red is red. Not so for Brooks. Can't say how say how many colors he went through to get my "red"Jeep color correct. Very impressive service and attention to detaii. No other body shops on my list. My complaint here is there are only 5 stars.

Brooks sold my 91 year old mother a car WITHOUT a clear title. Obviously, knowing better. When he…read morecontinued to put her off and it want for almost a YEAR I stepped in to advocate for her as she was stuck in a rural area unable to drive. Brooks asked me in a text if I had been drinking or was mentally ill. It is still not resolved and this is the text message he sent me today; "I will not be talking to you anymore from this point on. Your phone number will be blocked from my phone. If your mother needs to get in touch with me please have her do so. You are one of the worst people I've ever met in my life hope you have a good life and hope I do not ever run into you yet" Who treats people this way?!

We took our car in there after we were severely rear ended. I was very concerned about any frame…read moredamage and the safety of my car, since this was the vehicle I mainly transported my 10 month old baby around. Precision Classics and Collision is a family owned and operated business, both the husband and wife were extremely knowledgeable about the safety of my car and even car seat! They cared about the safety and security of my car and family as much as I did. The pick up and drop off service was very helpful. They took care of me from start to finish, I gave them my insurance information and they handled everything. I LOVED the results! Not only did I receive my car washed and vacuumed, but they found my iPod I thought I lost. I loved the service here so much I brought my car back a year later to have it detailed. Sure I could have gone to a car wash, but I know there is no business out there that could give me the same results! When my husband's company vehicle had some body damage he knew exactly where to go. And again, Precision Classics and Collision took care of all the paperwork and phone calls for us, and again, had amazing results! There isn't another place in town I will ever take any of my vehicles!

My daughter got into a small fender-bender and we took her Nissan Murano to Precision Classics…read more They did a fantastic job fixing her car! It looks brand new. Eron and his wife were so friendly and helpful. Very reasonably priced and the job was completed quickly. Less than a week. Highly recommended for auto repair.