Someone broke into my car on campus and completely threw off my week the day before thanksgiving. Not being from here I had no clue where to go. I called my dad and he told me to head over to Caliber collision since that's the company that has always taken care of him. When I got there Tyler was in the office was by himself with about a half dozen people all in there at once. He said hello to me asked me to give him a few minutes. Once he had finished up with everyone he walked out with me to look at my car and told me he would cover my window and make some calls to get some help for me asap before I left town for the holiday. After several phone calls he found a local glass shop who had what I needed instock and were willing to stay open a little late for me and get it cleaned up for me to enjoy my thanksgiving! The Caliber crew may not have fixed my vehicle, but they did everything they could to get me taken care of! Thank you for all the effort! read more

Caliber Collision recently fixed my daughters Volkswagen and they did not not disappoint! I am 1500 miles away and my daughter goes to the UO. This typically makes anything difficult for me to help. From day one they insured my daughter and I were both kept up to date on what is going on, and assured me that if she ever needed anything even if it is a question they are a phone call away. Gahlen was the gentleman who was in charge of my daughter car and he took extra time and steps to insure we understood every aspect of what had to be done. I can only hope if anything ever happens to my car the Caliber collision near me takes half as good of care that this one did. Thank you all! read more

I just want to say Caliber fixed my Jeep several months back and they did a fantastic job! My reason for this review is completely different. Never in my years of driving and dealing with an automotive type shop have I had someone reach out to me just to check in personally and make sure things are going well. That shows they're truly dedicated to their customers. I didn't think a place of business could blow me away more than once, but Caliber collision managed to accomplish it. Thank you again Tyler and your team! Your care and empathy means the world read more

I took my Camry into Caliber Collision a few months back things took a little longer than expect, but the communication was exemplary! They had a few parts delays and let me know what was going on every step of the way. I am still getting compliments on how good everything looks from friends and family. They really do too knotch work! Thank you Tyler and your entire team from Gahlen and Alex too all of the crew out in the shop I appreciate you all and Merry Christmas!! read more

I did not have the opportunity to have caliber collision fix my vehicle, but that was because unfortunately my car totaled. They did what they could to try and fix it. In the end they may not have fixed my car, but all of the work they put in to help me through the process made a huge impression me and showed my the type of people they are. Thank you Caliber Eugene. You will be the only place I go if anything ever comes up read more

I recently took my car into caliber collision for repairs and let me tell you they did not disappoint. Yes things took longer to get parts and insurance took almost a week to come out and look at my car. That was all out of their control. They touched base with me multiple times a week and even washed and cleaned up my car! The entire crew was beyond impressive from beginning to end. I will recommend them to anyone! read more

I took my vehicle in and let me tell you, I have never been to a better place! Starting with the front desk, she was polite and very helpful. The two gentlemen behind her were quick to say hello and one of them promptly came out to get me all checked in. The general manager even came out to check on me and see how the process has gone so far. Thank you team caliber! I couldn't be more pleased from beginning to end! read more

Tyler and his amazing team at Caliber are by far the best not just in Eugene, but in Oregon! I have never had such a good experience dealing with anything automotive. They were kind and really showed the level of care I've never seen for every customer who came into that door. They are extremely busy and see why! With service like I receive I don't see how you couldn't be. Thank you again team Caliber! read more

Caliber collision fixed my vehicle, I'll start by saying the staff was amazing to deal with! Alex I believe was her name at the front desk she was quick to greet me. Nick was the estimator who took care of my claim and he sent me text messages every step of the way to make sure I was kept updated on where my car was. This was beyond a great experience thank you all for everything you did! read more

I took my truck into Caliber last month and I don't know what's better their quality or customer service! The staff is amazing from top to bottom. The quality of work is top notch! They have reached out several times via phone to insure everything is well and updated me on a back ordered part they are still waiting on. No one else in town goes above and beyond like that read more

Caliber recently fixed my fiancé's rav4, let me tell you these guys are literally the best! From the moment we walked in they greeted us quickly and you could tell by the energy radiating in the room they love what they do and have fun while doing it! I was beyond impressed all the way until the end! From my fiancé and I we both truly appreciate everything you guys do! read more

Caliber recently fixed my fiancé's rav4, let me tell you these guys are literally the best! From the moment we walked in they greeted us quickly and you could tell by the energy radiating in the room they love what they do and have fun while doing it! I was beyond impressed all the way until the end! From my fiancé and I we both truly appreciate everything you guys do! read more

I recently took my car into Caliber Collision here in Eugene and their customer service was top notch! They didn't just insure I knew what was going on every step, but the general manager Tyler even has made several follow up calls insuring I am doing well. Thank you again Tyler and team your compassion means everything during times like this! read more

I've had a string of bad luck living in downtown Eugene and had multiple break ins. The crew at caliber collision blows me away with their service everytime I am there! You can tell from the moment you walk in the energy they have is contagious. They love to have fun and take care of their customers as well. This will be the only shop I use! read more

I brought my vehicle into them and despite how busy their lot was, they looked at my car and instead of having me wait 2 months to bring my car back in they game me the opportunity to drop that day! If that's not service I do not know what it. They even beat the date they gave me of 10 days by 5! Thank you caliber crew! read more

Great experience, they kept me constantly updated and made sure all my concerns were answered and addressed. I would recommend Caliber to anyone needing their vehicle fix after an accident. The Manager even walked out with the estimator and I to insure I was 100% satisfied with the service I received. read more

Things took awhile to get completed, but I can't fault them at all. They are easily the busiest shop in town. Once things were finished up the quality showed why they were so busy. It looked as if nothing had ever happened! They even polished some additional areas that weren't from my incident read more

I have used caliber collision several times now and they never disappoint! Tyler has been my main point of contact each time and he does everything in his power to insure my worries are at ease. I only recommend Caliber to people when they ask if I know of a great shop in town who cares! read more

Gahlen was the person who helped me throughout my claim and he was amazing! He walked me through the process every step of the way and made me feel all of what I felt ridiculous questions were valid and answered every one of them. Thank you from the bottom of my heart Caliber collision! read more