We recently had our Volvo repaired at Jeff's Body Shop in Annapolis after an accident, and the…read moreexperience was outstanding from start to finish. We were referred there by the Volvo dealer, and I'm very glad we were. From our initial conversation, the team was professional, responsive, and highly communicative throughout the entire repair process. The turnaround time was unbelievably quick, and the quality of the workmanship was impeccable. A special thank you to Jessica, who was absolutely outstanding to work with and made the entire process smooth and stress-free. I would highly recommend Jeff's Body Shop to anyone in need of auto body repairs.

I went in the for a quote and I believe I spoke with Steve. Anyways very upfront and wasn't trying…read moreto get me to do a bunch of stuff I didn't need. Was upfront what the cost would be and the problems that I could have. I really appreciated the honesty. I elected to just by a new car, but if I had work to have done I'd bring it here.

I have been told that I had 2 major issues over the last 7 years…read more One was an unknown camera, Mercedes service wanted $12,000 to replace. No idea what it did, but I never replaced it. Then last week, I had oil on my wiring harness. The fix was $28,000. I said no and took it to a friendly gas station. They fixed it for $500. The Service people keep asking me to come back and let them do the work. Run away from the dealerships!

'Service Excellence' does not begin to express the way in which Rodd Bowman processed and managed…read moremy claim and complaint. For context, it had been several months later (due to an emergency international relocation the week of the initial incident). When I returned, I was able to resume life and decided to share my experience here. From that moment forward, Mr. Bowman took care of me and the matter with empathy, understanding and stellar professionalism! He arranged for the repair, provided a dealer rental, 50% payment towards the repair, with the remaining 50% towards my next vehicle. My vehicle is now good as new. No stress involved. Thanks for the rockstar service Rodd & Chuck!

This is the place that will be discriminatory against you if you are a woman alone, if you identify…read moreas they them, or if you have a disability, they will really make you work hard and jump through a lot of hoops to simply get a receipt with your name on it. Then they refuse to give me a refund because the receipt had the wrong person's name. Unfortunately, this place is toxic. The GM spoke disrespectfully over me and then tried to make me hide in a back private room because he didn't want his other customers to hear about his inappropriate business practices, definitely not recommended! Deserves zero stars.

What an unbelievably wonderful experience I had at Severn Auto Body-Chinquapin in Annapolis, and…read moreespecially with regional manager Todd Chilcote! Several years ago the front end of one of our cars was damaged when someone backed into us. It was repaired at a collision shop in Annapolis, but the left front fender panel was not properly secured to the body and kept coming loose. I just tapped it back into place each time, but over time it got worse so I looked into getting it repaired properly. I took it back to the body shop that did the original work, and they gave me an estimate of $300+, much more than I wanted to spend. So last week I headed to Chinquapin Round Rd. area where there are at least 3 collision shops. I stopped first at Severn Auto Body-Chinquapin. I hesitated because it's a big facility with a huge parking area, which I assumed would entail paperwork, bureaucracy, and higher costs. But the totally unexpected happened - as I explained to the desk rep that I was looking for an inexpensive practical fix for a loose fender, regional manager Todd Chilcote overhead me, introduced himself, and offered to take a look. He then asked for the keys and said he'd be back in 10 minutes, and he was! The fender was securely fastened again, and when I asked him how much for the service, he said it's FREE! Can you believe?! Now I'm sure that virtually all other vehicles serviced at this body shop need formal estimates and repairs are not free ... but it's nice to know that a senior manager is willing to find practical, simple solutions for their customers. Thank You Todd!

I Absolutely love Panther Autobody! Pete and Mary are always so sweet to me. I recently busted up…read moremy car and took it in to get it fixed. I got it back in a couple days and when I picked it up it looked incredible and the price was so reasonable. I Definitely recommend Panther!

Reported to Better Business Bureau for unfinished work. Left in a Quagmire…read more Had smaller jobs completed prior to other vehicles, to my satisfaction. Will not refer, nor have work done there again.

I normally don't write bad reviews. But I got into an accident in December. It was not my fault…read more I went over there first because they had treated my son well. They took pictures and told me they'd be in touch. 2 weeks went by then 3 before I knew it, New Years had passed. I wasn't really in a hurry because the car was working fine, it was just bodywork that had to be done. Then we had the first snowstorm of the season and the weight of the snow was making the wheel mount which got hit in the accident worse, enough that my husband was like I should get this done. Lo and behold it wasn't till I called that Subway told me they had decided not to do the work. What??!! It would've been nice if they had told me. Their reasons were valid reasons but still IT WOULD HAVE BEEN NICE IF THEY HAD TOLD ME. In fact, when I asked if they could recommend anyone else the person said something like just go down the street I'm sure you'll find someone. I went to Superior Autobody down the street where they treated me with respect and updated me every step of the way. You'd think because there are so many body shops on this street that treating customers well would be a priority. I guess Subway doesn't need my or my family's business. My car doesn't look like a Frankenstein car anymore and it was no thanks at all to Subway. I will have my son go to Superior next time.

If you don't have GEICO, you are not a priority. My car has been there for a month and counting…read more Each time I speak with the rep it is a different story. I did my part, and insurance has provided a scenario to repair the vehicle. I just need to "get in line and wait" though. I came to this shop because it was highly recommended. I matter, and my money matters. Make sure you have GEICO if you go here. Signed, Still waiting to get in the shop for an eval Insurance check on the table

Wee Heart Auto Body by far has to be the best, most professional and efficient Collison Center I…read morehave ever dealt with. If you are wondering whether or not to take you car there for repairs. The answer is Yes! Yes you should. Keep up the great work Wee Heart and thanks again for all of your help!

Ryan Tucker, the owner, personally oversaw my repair work and promised complete satisfaction. His…read morepromise was kept! I selected Wee Heart after reading all the great reviews and am so pleased that I did. Other autobody shops that were highly rated were hesitant to work on my Mercedes Benz. Wee Heart said they could take care of it and explained how. I was also a little nervous about matching the emerald green, metal flake paint, but they stated it would not be a problem. All statements became a reality! I highly recommend this business.

Last review was 8 years ago when the Edgewater location first opened. Recently needed major repair…read moreand just like my prior experience service was excellent. Service professionals were knowledgeable, professional, and kept me very well informed. Especially happy with the drop off and pick up service they provided. The business has grown substantially which is a clear indication that other customers are as satisfied I. Hats off to Clinton who could not have been nicer and more accommodating and he certainly is an asset to the Neely staff. Hopefully, I won't need auto repairs for another 8 years but, if I do I won't hesitate to take my vehicle to Neely's. Thanks guys.

Very expensive. Parts markup 100% over retail prices. Checked prices at dealership. Labor rate…read moreseems high for specific job. $500 labor to replace 4 plugs in a Toyota seems excessive. Close to $ 700 with parts to replace spark plugs. Declined a long list of other repairs that I was told I needed, mainly because of the cost. I'll be looking for a facility that's more reasonable.

I came here sometime last year to get my spare tire that was leaking air fixed. Whitehall was…read moreefficient and fixed my issue well and reasonably priced. I would return here and recommend them for your car care needs.

Excellent. Very nice and experienced personnel. I will be back. Went there for a vehicle…read moreinspection. I will be bringing other business back to them.