Wow. My husband scheduled an estimate this morning about some minor body damage. He had tried to…read morework on the scratches by himself but that made it more noticeable. John Brady took his time to assess the situation and then went WAY above and beyond to work on the two spots for about 15 minutes. When he was done, the scratches were barely noticeable. I was blown away with this level of customer service. Excellent & honest businesses are rare these days.

This place makes life a lot better. Excellent customer service, perfect repairs, fair and easy to…read moredeal with, deliver on time - they make the whole process a great experience. Don't think about going anywhere else.

We recently had our Volvo repaired at Jeff's Body Shop in Annapolis after an accident, and the…read moreexperience was outstanding from start to finish. We were referred there by the Volvo dealer, and I'm very glad we were. From our initial conversation, the team was professional, responsive, and highly communicative throughout the entire repair process. The turnaround time was unbelievably quick, and the quality of the workmanship was impeccable. A special thank you to Jessica, who was absolutely outstanding to work with and made the entire process smooth and stress-free. I would highly recommend Jeff's Body Shop to anyone in need of auto body repairs.

Brought in car after a fender bender, working with my insurance. This shop managed to take over 40…read moredays to fix something estimated to be less than 10 days of work. Had to pay out of pocket because they had my car longer than the 30 days of a rental insurance covered. Also made me pay more for OEM parts because allegedly the aftermarket parts my insurance quoted didn't fit. All the time this was happening I went days without a call back after calling the shop trying to find out what the situation was.

This is the perfect one stop shop. Joey Izzo is the best. He is exceptional, detail oriented, and…read more a master at his craft. He deserves a management position. He would also make the perfect franchise owner. If he owned his own shop I would be the first in line.

They take your car and they never give you an update. It's been 3 weeks and my husband called them…read moreand no one will get back to us with an update. We should not have to keep calling to get one. If that is the type of service their people give I don't trust them to be honest with me. My family has done business with them a long time and because the people that use to work for them were intelligent and honest we trusted them and they would give us an update. Now my husband and I have to go there and force them to tell us what is going on. After this I will never go there again. The damage was my front passenger Side front side bumper. I'm afraid they made up a larger quote than it should be. Again they are the worst!!!!!

This is an awesome body shop. My insurance agent recommended them. Although I did not end up…read morefiling an insurance claim, they took very good care of me. My bumper was destroyed in a parking lot fender bender. Larry, the manager, promised to work it in if I could leave the car all week, since I needed to travel the following week. They communicated clearly about all of the work, provided fair estinstes and alternatives for the work, and communicated clearly throughout the process. An honest body shop is a wonderful thing, and I am very grateful to have found Unitech. They washed and vacuumed my car, and the tech came out to speak to me personally about what he had done to improve the situation.

The professionals at Uni-Tech did a fantastic job restoring my car. They blended the paint…read morebeautifully and I can't tell the collision ever happened. My only issue was their communication. I filed for an estimate online and received a blank estimate and it was up to me to call and ask when I could bring it in and how much the estimate would be. I was told they had seen my insurance claim when I told State Farm I was using them and that they would have let know when to drop it off, but this was never the case. While they had it I called to check up on it multiple times and they gave solid updates sometimes and others it was "I will call you back on day X" only to get no call or "let me call you back in 30 minutes" to never get a call back. The work took longer than I expected which I can understand in a labor shortage/ supply line disruption but it was up to me to call when the estimated repair completion date came and went. this all being said I'm happy with the job they did! I'm just not sure if I would use them again unfortunately.

The FIRST, SECOND, THIRD, FOURTH & FIFTH place I recommend anybody to go to for auto body work…read more I guess I should feel some kind of way that I've done so much business with him (I'm a great driver, I SWEAR!...just kinda...unlucky lol)... I suggest going to the shop for a convo vs calling because he DOES do a LOT of business & the personal touch goes both ways in terms of getting what you need. Tell him I sent you & he'll say, "AGAIN??..." and then proceed to look out for you.

Doug Johnson makes having a car accident a pleasant experience! Not only is he warm and…read morepersonable, he knows his stuff. He is computer savvy as well as a great mechanic. He knows how to communicate with all of the insurance companies and he gets the job done fast. There's not a car that he doesn't know about. And he knows how to get manufacturer parts quickly. He makes you feel like part of the family. We were very happy to meet him and do business with him.

Reported to Better Business Bureau for unfinished work. Left in a Quagmire…read more Had smaller jobs completed prior to other vehicles, to my satisfaction. Will not refer, nor have work done there again.

Panther does good work quickly and for reasonable prices. They work with your schedule and with…read moreinsurance.

The paint on a passenger-side door of our nearly-new 2025 Mazda CX-50 was scraped. I took it to…read moreCriswell Collision Center for an estimate, which was promptly provided, and the amount was a bit more than $4000, which seemed steep, so I took it to Fitzgerald Mazda, where I'd bought the car. The Fitzgerald service manager recommended taking it to Elite Auto Body, which I did. The estimate from Elite was about half as much as the one from Criswell, so I had the work done there. The door had to be removed, blasted, repainted, and re-coated, and when I got the car back a few days later it was as good as new -- and the price charged was less than the estimate!

Had the front end repaired and about 6 months later brought it by because the turn signal fell out…read more They said that I got in another accident t that made it fall out. There was no visible damage. Just the clips that would hold it in were broke probably when they assembled it.

Caliber Collision in Annapolis is the best for a warm welcome. Julianna explained services offered…read moreand addressed all my needs!

Do not have this shop work on your vehicle. My car was hit by a red light runner on 7 Dec 26. On 8…read moreDec 26 the car was towed to Caliber Collision, 185B Defense Hwy Annapolis, MD for repairs. I have been given six separate estimated dates of completion (23 Jan, 27 Jan, 7 Feb, 31 Mar, 17 Apr, 30 Apr); all have come and gone. All I've gotten was excuses; it is obvious to me they cannot manage their workflow. I have also caught them in at least four outright lies, and I even helped them obtain "the last part they needed" back on 10 April. It has been 14 business days since then and it still is not done. On 8 May 26 they will have had the car for five months. This has entered the realm of the ridiculous. I have been nothing less than cordial with the staff there. The excuses are demeaning, and I am now out of patience. I contacted their national HQ and spoke with the regional manager. I also have engaged an attorney to see what rights I have within the law under breach of contract for failure to perform within a reasonable time. Edited: Today is 8 May 26; I posted the above review and the very next day the community manager (below) asked that I contact them to discuss. I immediately replied that same day with all the information they requested, and I am still awaiting a response from them. I am not hopeful.

Rick is a nice honest person. he will look for ways to fix your problem in the most efficient and…read moreinexpensive manner. cannot recommend him highly enough.

Great experience with Rick, he's an honest straight shooter. I dropped my car off on Fri 11/22 and…read moregot it back this morning Wed 11/27 in great condition. Throughout the few days in between, Rick was proactive and gave me status updates each step of the way. He also gave me a fair, reasonable price. You wonder why people are in business for 50 years, and it's because of stuff like this. He was great and I would highly recommend him to anyone that would ever need any body work done to their car.

Went in this morning to see about what I thought was a flat tire. The technician indicated the…read more"whatchamacallit" on the tire had broken and was letting all the air out. Everyone in the office was super friendly and my tire problem was quickly fixed for under forty bucks. Yes, I definitely recommend the shop and will be back!

I had a mixed experience here. The actual service performed on my car was fine and met my…read moreexpectations. However, the customer service at drop-off left a bad impression. I arrived right at closing time and was about to place my key in the after-hours drop box when two employees were leaving. One of them said, "we're closed." I explained that I was just dropping off my key and planned to use the drop box, or come inside if possible. He responded that the alarm had already been set. He did take my key, filled out a short form, and placed it in the box, which I appreciated. When I returned to pick up my car, I mentioned that a more courteous greeting--something like, "Hi, we're just closing, can I help you?"--would have made a difference. Cliff responded with, "I could have been polite, but you can go elsewhere." That interaction was disappointing and overshadowed an otherwise satisfactory service. Based on this experience, I won't be returning.