Wow. My husband scheduled an estimate this morning about some minor body damage. He had tried to…read morework on the scratches by himself but that made it more noticeable. John Brady took his time to assess the situation and then went WAY above and beyond to work on the two spots for about 15 minutes. When he was done, the scratches were barely noticeable. I was blown away with this level of customer service. Excellent & honest businesses are rare these days.

This place makes life a lot better. Excellent customer service, perfect repairs, fair and easy to…read moredeal with, deliver on time - they make the whole process a great experience. Don't think about going anywhere else.

This is the perfect one stop shop. Joey Izzo is the best. He is exceptional, detail oriented, and…read more a master at his craft. He deserves a management position. He would also make the perfect franchise owner. If he owned his own shop I would be the first in line.

They take your car and they never give you an update. It's been 3 weeks and my husband called them…read moreand no one will get back to us with an update. We should not have to keep calling to get one. If that is the type of service their people give I don't trust them to be honest with me. My family has done business with them a long time and because the people that use to work for them were intelligent and honest we trusted them and they would give us an update. Now my husband and I have to go there and force them to tell us what is going on. After this I will never go there again. The damage was my front passenger Side front side bumper. I'm afraid they made up a larger quote than it should be. Again they are the worst!!!!!

The paint on a passenger-side door of our nearly-new 2025 Mazda CX-50 was scraped. I took it to…read moreCriswell Collision Center for an estimate, which was promptly provided, and the amount was a bit more than $4000, which seemed steep, so I took it to Fitzgerald Mazda, where I'd bought the car. The Fitzgerald service manager recommended taking it to Elite Auto Body, which I did. The estimate from Elite was about half as much as the one from Criswell, so I had the work done there. The door had to be removed, blasted, repainted, and re-coated, and when I got the car back a few days later it was as good as new -- and the price charged was less than the estimate!

Had the front end repaired and about 6 months later brought it by because the turn signal fell out…read more They said that I got in another accident t that made it fall out. There was no visible damage. Just the clips that would hold it in were broke probably when they assembled it.

We recently had our Volvo repaired at Jeff's Body Shop in Annapolis after an accident, and the…read moreexperience was outstanding from start to finish. We were referred there by the Volvo dealer, and I'm very glad we were. From our initial conversation, the team was professional, responsive, and highly communicative throughout the entire repair process. The turnaround time was unbelievably quick, and the quality of the workmanship was impeccable. A special thank you to Jessica, who was absolutely outstanding to work with and made the entire process smooth and stress-free. I would highly recommend Jeff's Body Shop to anyone in need of auto body repairs.

Brought in car after a fender bender, working with my insurance. This shop managed to take over 40…read moredays to fix something estimated to be less than 10 days of work. Had to pay out of pocket because they had my car longer than the 30 days of a rental insurance covered. Also made me pay more for OEM parts because allegedly the aftermarket parts my insurance quoted didn't fit. All the time this was happening I went days without a call back after calling the shop trying to find out what the situation was.

Polite fast and the work was well done. I hope to not need their services but id be happy to use…read morethem again

Had a great experience with this shop. They were quick and professional. The rental car was…read moredelivered to the shop at the drop off time and made everything extremely easy and convenient. The repair looked great and y hey also gave it a good wash!

Used them several times. Professional friendly…read more Used them several times. Professional friendly Used them several times. Professional friendly

The entire family is great! The work is clean and took time to vacuum my vehicle. Warren Nealread more

The professionals at Uni-Tech did a fantastic job restoring my car. They blended the paint…read morebeautifully and I can't tell the collision ever happened. My only issue was their communication. I filed for an estimate online and received a blank estimate and it was up to me to call and ask when I could bring it in and how much the estimate would be. I was told they had seen my insurance claim when I told State Farm I was using them and that they would have let know when to drop it off, but this was never the case. While they had it I called to check up on it multiple times and they gave solid updates sometimes and others it was "I will call you back on day X" only to get no call or "let me call you back in 30 minutes" to never get a call back. The work took longer than I expected which I can understand in a labor shortage/ supply line disruption but it was up to me to call when the estimated repair completion date came and went. this all being said I'm happy with the job they did! I'm just not sure if I would use them again unfortunately.

I'm leaving a review before my car is finished because Scott and management have treated me great…read moreand been very transparent with me. when I had questions or request they never shunned me away . thanks Uni-Tech blue - subie currently in the shop !

Fred was amazing. Super honest and straightforward. Very much appreciated working with him.read more

A Geico policy holder hit my vehicle, and to have the repairs made I was directed to Severn Auto…read moreBody. After taking a day off to have my vehicle assessed for damages, Severn Auto Body wanted me to sign a Mechanics Lein. I informed them that this is not my policy and I would not sign a mechanics lien. They tried skirting the issue to make me sign stating that "It's just a Formality". I explained that if I signed a legal document that I could be responsible if Geico fails to pay or delays payment. The General Manager "Will" end up coming out in a very aggressive tone stating "If I didn't like it then I could leave". So, I left. I called Geico and they said that is NOT how they should be conducting business in their name. This manager and his employees have zero reason to be polite since they turn over business for insurance companies, so they treat you like trash. Stay clear of Will & his team at Severn Auto Body.

Rick is a nice honest person. he will look for ways to fix your problem in the most efficient and…read moreinexpensive manner. cannot recommend him highly enough.

Great experience with Rick, he's an honest straight shooter. I dropped my car off on Fri 11/22 and…read moregot it back this morning Wed 11/27 in great condition. Throughout the few days in between, Rick was proactive and gave me status updates each step of the way. He also gave me a fair, reasonable price. You wonder why people are in business for 50 years, and it's because of stuff like this. He was great and I would highly recommend him to anyone that would ever need any body work done to their car.