1. Caliber Collision

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Concord, CA

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Caliber Collision

4.0 (63 reviews)
Closed • 7:30 am - 5:30 pm
Updated 1 month ago

Services - Caliber Collision

Bumper repair

Auto frame testing

Rear-end damage

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Vehicle received after taken apart for damage assessment
Victoria G.

Giving Caliber Collision 2 stars because my insurance sent me here to have my vehicle inspected-which they did. HOWEVER, when I got home, my sister pointed out that Caliber Collision had removed trim from the back of my vehicle... when the front bumper was where the collision damage was on the vehicle. Since I didn't immediately take notice of the new damage, I signed for the vehicle and brought it home. Upset they broke random parts of my car off for no actual reason...

Alexa at Caliber Collision Concord location is a liar and was trying to price gaug. She told my insurance company that she feels that the damages to my car is from two different accidents and they are from the same accident. She thought she was going to get me to pay a $2000 deductible. I feel she thought my deductible was $500, but it is not. Never bring your car here they do not care about building good rapport with customers, or customer service they just want your money. They will smile in your face and lie to your insurance.

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3 years ago

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4 years ago

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4 years ago

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7 years ago

Good job. Nice people. This is an honest business who did good work and communicated all the way through.

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7 years ago

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4 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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7 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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7 years ago

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7 years ago

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Review Highlights - Caliber Collision

“I highly recommend this Caliber Collision location, and especially commend Alexa for her outstanding customer service.”

Mentioned in 10 reviews

Read more highlights

You might also consider

California Collision

California Collision

(527 reviews)

I used Yelp for a few businesses on repair estimates for my dented front bumper cover on my Rav4…read more Did you know that the car's frame is mostly steel or aluminum to protect drivers and passengers, sensors, electronics, etc. but in most cases the outside cover is bendable plastic for aerodynamic reasons? The bad news is that plastic deforms too much from a collision, you can't just massage it back to shape with a hair dryer. Also, who knows if anything else on the car behind the plastic is damaged or out of alignment. California Collision came to the rescue and was able to replace my bumper cover, have it painted, and then recalibration done for the various car sensors to eliminate fault codes. Even minor collisions can cause sensors to be faulty, so don't assume it's a cosmetic thing and try to cut corners and get your vehicle repaired properly. The job took a few hours one day to paint match, then a separate full day to install, recalibrate, and test drive the vehicle to ensure bo more fault codes. George was extremely friendly and transparent with the repair process. He even gave me a tour of his shop and explained the workflow. Its a family business as his son and daughter also work here. He obviously values work-life balance and is closed Friday-Sunday. Body Shops are not cheap but if you need a thorough repair and want things done right, I highly recommend California Collision. If paying out of pocket, use a debit card with a high spend limit to avoid credit card fees.

If you get into a bad accident, the insurance company will breathlessly insist that you need to…read morehave your vehicle towed to some chain body shop far away...so they can quickly total it and hit you with lowball offers. Don't do that. After I wisely had my car towed home instead, I took a deep breath, talked to my regular mechanic, and he recommend I send it to George at California Collisions. This was a very good choice. George and his staff did the grueling work of haggling with the insurance company, multiple times, over weeks. He also did an excellent job reconstructing my vehicle within the constraints of the insurance coverage. I got my adventure wagon back in good-as-new condition. Customer service and communication were excellent. About 15,000 miles later the rebuild has been tested and proven. Happy to support and rep this business.

Caliber Collision - bodyshops - Updated October 2026

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