Came here to get a coffee to go. Lady didn't tell me they didn't have lids before I paid, and she made the drink. She finishes making my drink and says "I don't have lids but I do have straws". You should have mentioned that before I paid and before you wasted your time making it.
I told her I didn't want it. I didn't even ask for a refund; I just didn't want the coffee. She offered to put it in a hot cup and I told her I didn't want it. When I told her that, she got really hostile and started asking "why?" I told her I just didn't prefer it and she kept asking "why?" with a lot of attitude and hostility. It's not the same experience. If it was, universally we would be drinking hot and iced coffee in the same hot cup. We wanted coffee to go in a cold coffee cup. You can't provide that, so we left. She didn't offer a refund, which is fine, but she asked before we left "what can I do to make it right since you paid for it?" You could have offered a refund but you so it's fine. Went somewhere else to get the kind of experience I want.
It was $15 for two coffees, a $1 extra charge for alternative milk and an add shot of espresso.
They also say they don't allow dogs but they allow "service" dogs and there was clearly a dog there that wasn't a service dog wearing a service dog jacket, but he kept shaking his fur all over the coffee bar. The woman who had him was letting people pet it and the dog was licking stuff off the floor and also smelling a people as they walked by. Clearly not a service dog. Would never recommend getting coffee here. read more