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Caffe Nero

3.3 (53 reviews)
ModerateCoffee & Tea
Open • 6:30 am - 7:00 pm

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Business Info

CAFFE NERO ATMOSPHERE

What's the vibe?
Moderate noise
Good for working
Outdoor seating

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Recommended Reviews - Caffe Nero

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Reviews With Photos

Lemon Blueberry Cheesecake
Paul Francis M.

Nice cafe, was walking around killing time before Sox game and found this. Customer service was slow, cheesecake was delicious and the smoothie hit the spot on this hot day! My friend found a hair in her food and her late was equally delicious!

Mmmm pastries
Vicki M.

This is such a cozy coffee shop to sit and sip your drink, read a book and watch the world go by! Which is exactly what we did a couple weeks ago during the holiday break. I got a hot chocolate and the hubs got a caramel latte. Latte was awesome and hot chocolate was good although not the best I've had. Service was quick and friendly. The place was somewhat busy but not too crowded. The books on the shelves above give it that library feel and the fireplace, couches and comfy chairs give it that living room vibe (see pictures). It's a fairly large space with ample seating with a mix of booths, communal table and couches. We did have to move some empty cups away from the table we wanted to sit at which the staff came and got after some time - so maybe more frequent clearing of tables would be great. Overall nice place to spend some time! And we also caught an amazing sunset from here! (see picture)

Sunset outside Caffè Nero
Jenny T.

Their lattes were fine, but their iced matchas were DELICIOUS. Their pastries also looked delicious, especially their muffins (I always eyed their pistachio muffins). Having gone to NEU, this Nero is in a great location. Obviously, it's right next to Whole Foods, and a bunch of delicious food places like Ichiban, Pho Basil. However, I must warn you that it is always packed - especially with students studying or on coffee dates. The thing that disappointed me the most with this location honestly is their grab and go service. The few times that I had ordered a latte or matcha via UberEats or Grub Hub and picked it up, I arrived and the order wasn't even there/ready and the staff looked confused, and honestly were quite rude about it. I had to prove that I had actually placed my order and having lived like 15 mintues away, I walked here, for a single drink which hadn't even been prepared so this was quite disappointing tbh.

Becka and staff! Rock on !!!
Joseph V.

Ok visiting from LA to Boston for business I stopped in and what a gem of a place!!! Becka one of the baristas is very friendly and takes pride in her job!! She made my Latte/ Almond milk and cinnamon to perfection that I had to order another one!! She's awesome! ( hear that Jerry!)! Lol! Keep up the great customer service!!!!

Caprese Baguette and Brewed Coffee Regular (12oz)
Christian O.

Caffe Nero have a couple of locations around Boston. All of them are good but this one stands out in terms of ambience, music, food, and service. Nice place to just relax and read a book.

oatmilk latte
Lauren C.

This is such a cute little cafe to do work in and the overall ambiance of the place is great. It's got a rustic interior and feel, and their drinks are pretty good. I got a regular sized oatmilk latte and it did not disappoint! They also give out reward cards so your 10th drink is free. Will definitely be coming back again soon!

Bea T.

Great cafe location right near Symphony Hall. Honestly I came from the dentist and I needed a quiet place to sit. I was going to order cup of coffee but I was so much in pain and realize that I wasn't supposed to have anything hot because of my teeth filling. Anyway I just sat there quietly minding my own business and I just love how they set this place up so do you just want to chill out and veg and have some alone time this is a great location.

Joy W.

First time trying the zucchini bread at Caffe Nero. After first bite I thought they gave me the wrong one because it tasted like the banana bread. I went to the staff they told me it was the zucchini bread. However, I wasn't convinced at all due to the taste. I purchased another one the banana bread. You know what they tasted pretty much the same; both are very sweet. I guess the banana bread had more of the banana rates than the zucchini one. Horrible experience do not suggest to order the zucchini bread and banana bread. The staff was just laughing at me through this whole thing. That was not professional at all.

Jessi F.

Caffé Nero has mastered the art of creating the feeling of a quirky local coffee shop/book store and replicating it across the city. This makes it a great study spot. There's an ample and diverse offering of indoor and outdoor seating. Table? Oversized chair? Take your pick. I ordered a small latte and an espresso chocolate muffin for about $6 total. The latte left me unimpressed. It was small and lacked rich, bold flavor. On the other hand, the muffin tasted fresh, fluffy, and just the right amount of chocolatey.

Carmel iced latte
Emma E.

A centrally located cafe. They offer baked goods, breakfast sandwiches, and more. I believe their frappes are what's special about them. I ordered a carmel iced latte and it was an alright price. I wish they would have filled it all the way up, though. Staff was friendly otherwise. I wasn't blown away by the espresso or the syrup but it was pretty good. Inside the shop, the interior is really cute but the bathrooms are kind of rank. I also had come with the hope of studying but ended up having a hard time doing that. This was because it was a hot, sunny day and a good amount of the seating is next to the giant windows. There were no shades, so the beaming sun came in easily. This made me sweat and the sunlight reflected off my books and papers to the point where I was squinting to read. I could tell the people near me were struggling as well. Needless to say, I had to leave. I wish they would install shades. Overall, it's an okay place but I'd rather go somewhere else in the area.

Menu
Megan H.

I love Caffe Nero, but I found this location a little worse than others. It's a very popular location, so I'm sure some of my criticism stems from that. When I arrived, I had a difficult time finding a seat and had to go on the hunt. I finally found a booth that they reserved for two people (never seen that before, but again, this location is very busy). Luckily, I was with a friend so we snagged it. The overall decor was typical, but it all seemed a bit worn down from overuse. I ordered a London Fog, and they made it incorrectly (no vanilla), which was fine - perhaps a result of the long line. The workers seemed a bit stressed due to the volume, but they were working hard. When I first arrived, the poor guy was all alone so that was a challenge. The bathrooms are very dirty. That is probably my biggest complaint, and again, likely a result of a high volume of foot traffic. Normally, Caffe Nero is pristine, so it came as a surprise. Overall, I'd definitely stop by again if I was in the neighborhood, but not for an extended stay. This isn't the right location for studying, etc.

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8 years ago

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8 years ago

Nice environment, good coffee. !aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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7 years ago

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8 years ago

Really great coffee and a fun place to hang out! I see they have a piano now, hoping to catch some live music soon! I love Boston!

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While visiting Boston, we went on a late night hunt for dessert and ended up at JP Licks purely…read morebecause the name made us laugh. Turns out, it absolutely lived up to the hype. I went with two scoops, black raspberry and brownie chocolate, and the brownie was killer. Rich, chocolatey, and totally worth standing outside in 30 degree weather to eat it. I devoured it without hesitation. There were so many great flavor options, and my friends all found something they loved too. It felt like one of those classic, must-stop dessert spots. Cold, delicious, and just the right amount of chaotic fun... it was wicked good.

Stopped here for ice cream the other day! I love the location of this JP licks, it's the perfect…read morespot to hit after an esplanade sunset. There was plenty of seating inside and we had no trouble finding an open spot to sit down and enjoy our ice cream. There also wasn't a line which was really nice! My boyfriend got the mint chip in a waffle cone, and I got the salted caramel cookies n creme in a cup with sprinkles on it. While I do usually prefer my ice cream order to my boyfriends....i do have to admit that I liked his more. Don't skip the waffle cone like I did. Definitely a great stop to add to your day in boston! The flavors are always great, and there's seasonal flavors which rotate that are always fun to try.

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Caffe Nero - coffee - Updated October 2026

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