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Nice cafe, was walking around killing time before Sox game and found this. Customer service was slow, cheesecake was delicious and the smoothie hit the spot on this hot day! My friend found a hair in her food and her late was equally delicious!
This is such a cozy coffee shop to sit and sip your drink, read a book and watch the world go by! Which is exactly what we did a couple weeks ago during the holiday break. I got a hot chocolate and the hubs got a caramel latte. Latte was awesome and hot chocolate was good although not the best I've had. Service was quick and friendly. The place was somewhat busy but not too crowded. The books on the shelves above give it that library feel and the fireplace, couches and comfy chairs give it that living room vibe (see pictures). It's a fairly large space with ample seating with a mix of booths, communal table and couches. We did have to move some empty cups away from the table we wanted to sit at which the staff came and got after some time - so maybe more frequent clearing of tables would be great. Overall nice place to spend some time! And we also caught an amazing sunset from here! (see picture)
Their lattes were fine, but their iced matchas were DELICIOUS. Their pastries also looked delicious, especially their muffins (I always eyed their pistachio muffins). Having gone to NEU, this Nero is in a great location. Obviously, it's right next to Whole Foods, and a bunch of delicious food places like Ichiban, Pho Basil. However, I must warn you that it is always packed - especially with students studying or on coffee dates. The thing that disappointed me the most with this location honestly is their grab and go service. The few times that I had ordered a latte or matcha via UberEats or Grub Hub and picked it up, I arrived and the order wasn't even there/ready and the staff looked confused, and honestly were quite rude about it. I had to prove that I had actually placed my order and having lived like 15 mintues away, I walked here, for a single drink which hadn't even been prepared so this was quite disappointing tbh.
Ok visiting from LA to Boston for business I stopped in and what a gem of a place!!! Becka one of the baristas is very friendly and takes pride in her job!! She made my Latte/ Almond milk and cinnamon to perfection that I had to order another one!! She's awesome! ( hear that Jerry!)! Lol! Keep up the great customer service!!!!
Caffe Nero have a couple of locations around Boston. All of them are good but this one stands out in terms of ambience, music, food, and service. Nice place to just relax and read a book.
This is such a cute little cafe to do work in and the overall ambiance of the place is great. It's got a rustic interior and feel, and their drinks are pretty good. I got a regular sized oatmilk latte and it did not disappoint! They also give out reward cards so your 10th drink is free. Will definitely be coming back again soon!
Great cafe location right near Symphony Hall. Honestly I came from the dentist and I needed a quiet place to sit. I was going to order cup of coffee but I was so much in pain and realize that I wasn't supposed to have anything hot because of my teeth filling. Anyway I just sat there quietly minding my own business and I just love how they set this place up so do you just want to chill out and veg and have some alone time this is a great location.
First time trying the zucchini bread at Caffe Nero. After first bite I thought they gave me the wrong one because it tasted like the banana bread. I went to the staff they told me it was the zucchini bread. However, I wasn't convinced at all due to the taste. I purchased another one the banana bread. You know what they tasted pretty much the same; both are very sweet. I guess the banana bread had more of the banana rates than the zucchini one. Horrible experience do not suggest to order the zucchini bread and banana bread. The staff was just laughing at me through this whole thing. That was not professional at all.
Caffé Nero has mastered the art of creating the feeling of a quirky local coffee shop/book store and replicating it across the city. This makes it a great study spot. There's an ample and diverse offering of indoor and outdoor seating. Table? Oversized chair? Take your pick. I ordered a small latte and an espresso chocolate muffin for about $6 total. The latte left me unimpressed. It was small and lacked rich, bold flavor. On the other hand, the muffin tasted fresh, fluffy, and just the right amount of chocolatey.
A centrally located cafe. They offer baked goods, breakfast sandwiches, and more. I believe their frappes are what's special about them. I ordered a carmel iced latte and it was an alright price. I wish they would have filled it all the way up, though. Staff was friendly otherwise. I wasn't blown away by the espresso or the syrup but it was pretty good. Inside the shop, the interior is really cute but the bathrooms are kind of rank. I also had come with the hope of studying but ended up having a hard time doing that. This was because it was a hot, sunny day and a good amount of the seating is next to the giant windows. There were no shades, so the beaming sun came in easily. This made me sweat and the sunlight reflected off my books and papers to the point where I was squinting to read. I could tell the people near me were struggling as well. Needless to say, I had to leave. I wish they would install shades. Overall, it's an okay place but I'd rather go somewhere else in the area.
I love Caffe Nero, but I found this location a little worse than others. It's a very popular location, so I'm sure some of my criticism stems from that. When I arrived, I had a difficult time finding a seat and had to go on the hunt. I finally found a booth that they reserved for two people (never seen that before, but again, this location is very busy). Luckily, I was with a friend so we snagged it. The overall decor was typical, but it all seemed a bit worn down from overuse. I ordered a London Fog, and they made it incorrectly (no vanilla), which was fine - perhaps a result of the long line. The workers seemed a bit stressed due to the volume, but they were working hard. When I first arrived, the poor guy was all alone so that was a challenge. The bathrooms are very dirty. That is probably my biggest complaint, and again, likely a result of a high volume of foot traffic. Normally, Caffe Nero is pristine, so it came as a surprise. Overall, I'd definitely stop by again if I was in the neighborhood, but not for an extended stay. This isn't the right location for studying, etc.
Located in the corner of Edgerly and Western Avenue. This cafe place is a great place to get fresh cups of white chocolate mocha and an ice refresher. I also like their pastries here especially their chocolate croissant. Flaky croissant bread with just enough chocolate goodness inside. There's always a long line here but it's worth the wait. Plenty of indoor seating as well and the ambiance is very inviting. Some tables aren't cleaned as often and the seats were sticky. So beware of the tables that you do sit down at. Next time I'm back visiting I'll be sure to drop by here again. read more
Slow service, flies and vermin in the kitchen area, and ample seats summarizes this particular Cafe Nero location. The drink itself was ok. I got an iced mocha but it didn't really have a strong flavor of chocolate, coffee, or sweetness. The small pastry I bought was so unremarkable I don't even remember the name of it. The pastries looked delicious while waiting in line until I saw several flies and gnats landing onto the uncovered items. It gave me the instant ick. That's so unsanitary as I saw several fly right in and out of the garbage can too. The cafe itself has ample seatings great for catching up with friends, doing meetings, or working on paper. It's too bad they have pest problems and the drinks are mediocre. Also, this location only has street parking and it was challenging to find a spot. read more
11 months ago
2 years ago
Nice cafe, was walking around killing time before Sox game and found this. Customer service was slow, cheesecake was delicious and the smoothie hit the spot on this hot day! My friend found a hair in her food and her late was equally delicious! read more
This is such a cozy coffee shop to sit and sip your drink, read a book and watch the world go by! Which is exactly what we did a couple weeks ago during the holiday break. I got a hot chocolate and the hubs got a caramel latte. Latte was awesome and hot chocolate was good although not the best I've had. Service was quick and friendly. The place was somewhat busy but not too crowded. The books on the shelves above give it that library feel and the fireplace, couches and comfy chairs give it that living room vibe (see pictures). It's a fairly large space with ample seating with a mix of booths, communal table and couches. We did have to move some empty cups away from the table we wanted to sit at which the staff came and got after some time - so maybe more frequent clearing of tables would be great. Overall nice place to spend some time! And we also caught an amazing sunset from here! (see picture) read more
6 months ago
Their lattes were fine, but their iced matchas were DELICIOUS. Their pastries also looked delicious, especially their muffins (I always eyed their pistachio muffins). Having gone to NEU, this Nero is in a great location. Obviously, it's right next to Whole Foods, and a bunch of delicious food places like Ichiban, Pho Basil. However, I must warn you that it is always packed - especially with students studying or on coffee dates. The thing that disappointed me the most with this location honestly is their grab and go service. The few times that I had ordered a latte or matcha via UberEats or Grub Hub and picked it up, I arrived and the order wasn't even there/ready and the staff looked confused, and honestly were quite rude about it. I had to prove that I had actually placed my order and having lived like 15 mintues away, I walked here, for a single drink which hadn't even been prepared so this was quite disappointing tbh. read more
3 years ago
Ok visiting from LA to Boston for business I stopped in and what a gem of a place!!! Becka one of the baristas is very friendly and takes pride in her job!! She made my Latte/ Almond milk and cinnamon to perfection that I had to order another one!! She's awesome! ( hear that Jerry!)! Lol! Keep up the great customer service!!!! read more
3 years ago
Caffe Nero have a couple of locations around Boston. All of them are good but this one stands out in terms of ambience, music, food, and service. Nice place to just relax and read a book. read more
This is such a cute little cafe to do work in and the overall ambiance of the place is great. It's got a rustic interior and feel, and their drinks are pretty good. I got a regular sized oatmilk latte and it did not disappoint! They also give out reward cards so your 10th drink is free. Will definitely be coming back again soon! read more
Great cafe location right near Symphony Hall. Honestly I came from the dentist and I needed a quiet place to sit. I was going to order cup of coffee but I was so much in pain and realize that I wasn't supposed to have anything hot because of my teeth filling. Anyway I just sat there quietly minding my own business and I just love how they set this place up so do you just want to chill out and veg and have some alone time this is a great location. read more
7 years ago
First time trying the zucchini bread at Caffe Nero. After first bite I thought they gave me the wrong one because it tasted like the banana bread. I went to the staff they told me it was the zucchini bread. However, I wasn't convinced at all due to the taste. I purchased another one the banana bread. You know what they tasted pretty much the same; both are very sweet. I guess the banana bread had more of the banana rates than the zucchini one. Horrible experience do not suggest to order the zucchini bread and banana bread. The staff was just laughing at me through this whole thing. That was not professional at all. read more
Caffé Nero has mastered the art of creating the feeling of a quirky local coffee shop/book store and replicating it across the city. This makes it a great study spot. There's an ample and diverse offering of indoor and outdoor seating. Table? Oversized chair? Take your pick. I ordered a small latte and an espresso chocolate muffin for about $6 total. The latte left me unimpressed. It was small and lacked rich, bold flavor. On the other hand, the muffin tasted fresh, fluffy, and just the right amount of chocolatey. read more
A centrally located cafe. They offer baked goods, breakfast sandwiches, and more. I believe their frappes are what's special about them. I ordered a carmel iced latte and it was an alright price. I wish they would have filled it all the way up, though. Staff was friendly otherwise. I wasn't blown away by the espresso or the syrup but it was pretty good. Inside the shop, the interior is really cute but the bathrooms are kind of rank. I also had come with the hope of studying but ended up having a hard time doing that. This was because it was a hot, sunny day and a good amount of the seating is next to the giant windows. There were no shades, so the beaming sun came in easily. This made me sweat and the sunlight reflected off my books and papers to the point where I was squinting to read. I could tell the people near me were struggling as well. Needless to say, I had to leave. I wish they would install shades. Overall, it's an okay place but I'd rather go somewhere else in the area. read more
2 years ago
I love Caffe Nero, but I found this location a little worse than others. It's a very popular location, so I'm sure some of my criticism stems from that. When I arrived, I had a difficult time finding a seat and had to go on the hunt. I finally found a booth that they reserved for two people (never seen that before, but again, this location is very busy). Luckily, I was with a friend so we snagged it. The overall decor was typical, but it all seemed a bit worn down from overuse. I ordered a London Fog, and they made it incorrectly (no vanilla), which was fine - perhaps a result of the long line. The workers seemed a bit stressed due to the volume, but they were working hard. When I first arrived, the poor guy was all alone so that was a challenge. The bathrooms are very dirty. That is probably my biggest complaint, and again, likely a result of a high volume of foot traffic. Normally, Caffe Nero is pristine, so it came as a surprise. Overall, I'd definitely stop by again if I was in the neighborhood, but not for an extended stay. This isn't the right location for studying, etc. read more
2 years ago
New location just opened! Love it! So spacious, lots of seating, and the brand new decor is so trendy! Love it! I came in with 2 friends yesterday, it was a little busy, but they made our drinks rather quickly, and they tasted great! We got 3 different drinks, plus 3 macarons and paid $15? Not bad! Very cute. Love it. My pics aren't the best, but it gives you a taste of the aesthetic. read more
3 years ago
8 years ago
Very good Caffè Nero. Location is great, since it's very close to Prudential Center and Newbury Street, as well to Fenway Stadium (10 minutes to walk). Access the street Boston Symphony Orchestra. When you seat there (and you now all this places) it feels like you exactly in the heart of Boston, everything is very close. There are a lot of space to work. Almost all tables and seats are equipped with doubled socket, which are very indispensable when you have laptop and a phone. Also, they have outside tables. It's cool to seat outside when it's not mortally hot (how it were last 2 weeks) and not raining (like it is las 3 days). Stuff is very friendly and always happy to talk with you. Since I'm a same person I very like it. read more
7 years ago
6 years ago
Quality croissants and quaint atmosphere ! Great location, calm vibes. Great music, comfortable seating arrangements. Socially distant, the windows could be more clean but the indoor decor is great. It is also busy but quite and clean. So the vibes remain peaceful read more
8 years ago
This place is suuuper cute. Good vibes on the interior decor. They have made an adorable space-inside and outside, however it is usually pretty hard to find a seat inside. The times I've gone, this place is fairly populated. The service has been nice enough. My cashier was a little spacey, but I could tell she was making a conscious effort to give good service and I appreciated it and was patient with my indecisiveness. I wouldn't consider this place cheap, but I think it's pretty good! I'm not a latte person bc I don't like hot milk, but I actually enjoyed my caramel latte! The caramel was almost subtle but definitely there and yummy! Cheers to that! read more
8 years ago
Cute little cafe in a convenient location. The coffee is good, I got a mocha latte which I really enjoyed. I also got a veggie frittata sandwhich which was pretty good. Normally, I'm not a fan of ready made breakfast sandwhiches just heated up but this sandwhich was decent. Had to add my own hot sauce to it when I got home though. Staff was friendly. My only complaint is sometimes I feel rushed to order by staff if it's busy and don't get to properly look around. read more
5 years ago
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8 years ago
Cafe Nero opened up recently in the spot formerly occupied by Unleashed. It is across the street from Whole Foods. My first visit was pretty awful. I decided to give them a try on an afternoon and ordered a large chai tea latte and a pistachio muffin. This cost me $7.22. I asked for a non-fat no foam latte. When I saw the barista getting ready to put the plastic lid on the paper cup and noticed the foam I reminded him I asked for no foam. Little did I know a third of the cup was filled with just foam. When I got home and sat down I discovered my cup was one-third empty. Apparently if you ask for no foam they don't give you liquid. To add insult to injury I discovered that the green "pistachio" muffin was really an artificially flavored walnut muffin. All in all I amnot impressed. Several weeks later I decided to give them another try. I ordered a light roast coffee in a mug. Their coffee is really good -it has woodsy aromatic and floral notes and is not bitter lile Starbucks or Pavement's coffee. I decided to sit and discovered this was a nice place to do work. Free wifi for 3-h and plenty of electrical outlets. This positive experience led me to visit again. This time I ordered a coppa frittata. This was another pleasant surprise. Very filling and tasty. Since then I have become a somewhat happy repeat customer. Be careful not to ask for a tall cup of coffee because they will give you a tiny cup. If you find you like Cafe Nero they have an app and they also have a paper card that they will stamp so you can accumulate credit toward a free cup. read more
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