I am a senior and I am hearing impaired. I could not have done my new kitchen without the help of Dan Sensibaugh and his crew at Cabinets To Go in Sarasota Florida. I changed the plan a few times, but Dan always had a smile on his face and was always willing to help me to solve my dilemma and answer any questions I may have had. The cabinets are of excellent quality, as is the Quartz countertop. The shipments always arrived on time as promised. Thank you Dan and staff. read more

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Very poor quality. Paint started chipping off almost immediately and CTG refused to replace the cabinet door. read more

Cabinets To Go - Kitchen & Bath Near Me - Tampa, Florida

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These pictures were taken of the items the Hispanic professional decided he wanted. Missing cabinets, job not finished. I did write a review right off and was called promised to make it right if I took the review down. So there smart ass. This is merchandise my husband and I paid for. Had the pretense of not speaking English only Spanish. I managed to get my dishwasher front back And my cloud. Someone needs to take them to task. If the Mexican guy shows up to start your job it no thank you on your translator! Won't let you put no stars or a negative amount! read more

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Buyer beware! Customer service and communication is horrible!! Paid over $16k for cabinets that aren't finished and no one returns calls or emails! Bad enough we lost everything due to the hurricanes and now have to deal with companies like this! We wish we NEVER trusted them with our remodeling! We've left several messages with 3 managers and no response. Chris Balboa- Richard Yoerig and a regional sales manager " Jenna" who we were told to contact.... Nothing... read more

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Horrible Tampa office. They screwed up the measurements, ordered the wrong cabinet and take no responsibility. Rich/Nicole never called to straighten out the situation or even apologize. They lied to us on multiple occasions, straight to our face. THEY TAKE NO RESPONSIBILITY FOR THEIR MISTAKES!!!! BUYER BEWARE read more

I would not recommend Cabinets to Go Cabinets or products due to quality and customer service /Warranty issues. I am disappointed but not surprised that they are not honoring the 'Lifetime' warranty. Shortly after installation in 2020, I began to notice significant chipping on the interfaces of the cabinet doors and drawers. This chipping has continued to worsen over time, despite the cabinets being used under normal residential conditions and maintained according to the manufacturer's guidelines. All I asked for was 2 cabinet Panel replacements. Attempts to Resolve: I have contacted Cabinets To Go Customer Care to address this issue and obtain replacement panels for 2 of the cabinets. Despite providing detailed descriptions, photographs of the damage, and proof of purchase, the responses have been unsatisfactory. The supervisor at the company claimed that wear and tear and chipping of paint is not covered under the Lifetime Warranty despite the fact that this limitation is not included in the LIFETIME Warranty Sales Order paperwork that we originally signed. Regardless of this discrepancy, Cabinets To Go has offered inadequate solution and said that we would need to pay to replace the panels. She also said that she's the one that handles BBB complaints so you can see that this is a small company with poor customer service. The chipping not only detracts from the aesthetic appeal of my kitchen but also raises concerns about the long-term durability and quality of the cabinets. Given the significant investment I made in these cabinets, I am extremely disappointed with the product's performance and the company's response to my concerns. Desired Resolution: I am seeking a resolution that includes either the repair or replacement of the defective cabinet components at no additional cost to me. read more

Customer service is non-existent once you place an order and give any money. No calls returned. We were pawned off to a third-party that Cabinets To Go uses to do the cabinet install. The installer doesn't even speak English!! Unacceptable! The install was done the beginning of May and we are still missing pieces. Since no one calls back, my husband went to the showroom and was told he hadn't voiced any concerns about missing pieces in 60-days so he had no case. But they could pull up a 'log' of all of his unanswered calls. Just don't! read more

DON'T BUY FROM THIS COMPANY should be a zero rating. Corporate Customer Service is refusing to honor lifetime warranty and replace two doors on Apron Sink cabinet we purchased and installed about a year and a few months ago. We provide the necessary information and photos. This product has a poor design and doors are delaminating. We had several calls and exchanged emails. I requested the problem be escalated to higher management, and they refused. Lifetime warranty isn't worth the electronic paper its printed on. read more

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This is an edit to a previous review. They have sent us THREE batches of Chalet White cabinets. THREE! Each batch is damaged. Broken, cracked, broken cam locks, scratches, gloppy paint, chipped paint, first layer of plywood cupping off, missing pieces, etc. THREE BATCHES! They say that "Third time's a charm", but not in this case. How in the world can you receive not only one batch of damaged cabinets, not two, but THREE! That's 36 cabinets! I don't know who they have doing the fabricating/cutting, but they need to have a talk with them. The WOW that they claim to have is WOE! (PS- I don't know why, but I can't attach the newest photos) read more

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What seemed to start off great has now turned into a never ending nightmare... The contractor CTG hired is absolutely terrible! Cabinets were installed unlevel, cabinets installed in the wrong location and they actually installed one upside down! We were missing fillers and crown, that should've been included on the original order...then told we would need to pay an additional 3k to get them. It took over 3 months to finally install the cabinets (correctly)...just for them to dent our brand new oven and microwave. Nobody else to complain to...since the sales guy was also the store manager. I've reached out to the corporate customer support now three times in the last 4 months...they opened a case# up and said someone would be calling me back, still no response... Will not be doing business with Cabinets-To-Go ever again... read more

Do not purchase from this company since May 21 I received damage cabinets May 29. I did not hear from customer service on how they were going to resolve this issue then I got an email stating that they're going to ship out my items urgently today, June 7 I am being told that two of the items are on backorder and it's gonna take several weeks before I get my replacement parts and cabinets, honestly I don't know how this company is still in business. This is poor customer service and I will make sure that I tell everyone not to purchase from cabinets to go in any of their stores because even the store managers do not want to deal with the issue. They're so quickly to take your money, but don't want to give you the product in good shape that you paid for. read more

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Guess what, Andrea has still not replied. Its has been about a week sent I sent her an email and as usual NO REPLY. Andrea.Cozart@cabinetstogo.com I also heard from Richard Yoerg at the Tampa store and sent him what he wanted and also NOTHING. TRUST ME DO NOT BUY FROM THEM. read more

Cabinets To Go - dead grass - Kitchen & Bath Near Me - Tampa, Florida

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The process started out simple enough. One thing that put me off was that I was asked to post a review when planning to get free items. I am guessing that is why their are a lot of 5 star reviews. Planning was easy and the we were super excited as the cabinets even arrived early. The installers arrived as scheduled. The installers were courteous and knowledgable. As they began assempbling our kitchen a few pieces were broken straight out of the box. They explained that a warranty part would be ordered. Great, no problem. On day 3 we were informed that their were not enough parts to complete the kitchen. Because the planning included 24" deep wall cabinets, we were not upset. Sure we would buy the extra parts they needed. However, when we went into the store to order the parts almost $2000 in additional labor was added. When I questioned this additional labor, I was told it was for customization. I tried to explain to the sales person that the customization was included in writing on our orginal sale. However, I was told that the original sale did not include tops on our cabinets? Are you kidding? The renderings all showed cabinets with tops. So we have a half completed kitchen, missing and broken parts as well as an unauthorized charge for labor on my credit card. AT this point I would not reccomend Cabinets to Go to anyone. I did reach out to the corporate office, who said they would address it. The manager did try to reach out to me Saturday at 5:38 pm. UNfortunately we were out eating dinner because we do not have a functioning kitchen. As of right now my credit card was charged for labor that I expressly told them I was not willing to pay. Furthermore, I feel like they really try to scam you since this is the second time they hit me up for extra labor. The firtst time I just paid it thinking they made a mistake. That cost me an additional $900. We ordered a toltal of 36 cabinets plus fillers and panels. I should have researched the process a little more as the industry standard for installation is $150-$300 per cabinet. we paid $341 per cabinet for installation ffore they tacked on an addtional 2K. NOw the install cost is $386 per cabinet and that does not include demo, electric, plumbing, or apparently tops to your cabinets. The cabinets are nice, but I think the retailer is scamming on the labor. read more

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I ordered $4000 worth of Cabinets and countertop and received them in half open packaging went to return them because I wasn't able to use them as the products were wrong. I was told that they couldn't accept it because the packaging wasnt original. They lied and told me the product got rained on when i had stored it inside and transported back to them under cover..They pretty much told me to go screw myself. Manager and regional manager took no responsibility and didn't believe that was how i received the products. All in all the whole deal was shiesty and i wouldn't use these guys on your projects as i wont be using them moving forward. read more

Just stepped out of Cabinets to go!!!!!!! There was No greeting as I entered the building there were 3 people sitting at a desk and 1 other person on the phone at another. No one else in the building to help other customers. Not even acknowledging that I was there!!!!!!!! Not even a "We will be with you in a minute or anything"!!!!!!!!!!! Nothing but dirty looks as I entered the building like really NEVER JUDGE A BOOK BY IT'S COVER!!!!!!!!!! YOU LOST A GOOD SALE!!!!!!! I WILL NEVER SHOP HERE EVER!!!!!!!! And I will be telling others about the absolute NON CUSTOMER SERVICE AT THIS LOCATION IN TAMPA, FL read more

I would rate them negative if I could. This is the worst company to deal with. They are rude, unprofessional, incompetent and lack any type of true customer service. All they care about it their bottom line. We have had nothing but issues with them and they cannot get the replacement items that were incorrectly ordered by the store correct to save their lives. Wrong colors, broken items, right hand has no idea what the left hand is doing. I would never recommend this company to anyone. Stay as far away as you can! read more

We purchased our walk-in closets cabinets back in June it's now December we're still waiting for them to finish the cabinets to be installed. We waited for them to grow the tree and delivered the cabinets now we're still waiting for them to install it. We paid them upfront including the installation.The last cabinet was a back order after months of calling and visiting their store they finally got someone to call me and schedule the installation. I took off work so I can be there when they arrive. Two hours prior to them arriving the installer called and let me know he's going to charge me extra $300 to install the cabinets. He did not discuss this with me when we were talking and making the schedule. Needless to say he never showed up after I took off work. I should have charge them for my wasted time. I called my husband emailed the company still haven't heard from them. So my advice don't pay at front let them finish the job then pay better yet don't do business with this company!!!! They're horrible with communications!!!!!! Biggest Regret read more

Absolute nightmare of an experience. I have been without a kitchen for 4+ months due to this company. First our installer disappeared on us. Then 4 cabinets arrived broken. I requested the cabinets be replaced, however they were unwilling to replace the damaged product they sent me, and instead elected to send me "replacement parts" They sent wrong inferior non-fitting parts - twice over the course of a month and a half, further delaying my kitchen. In addition their professional mis-measured my cabinets resulting in cabinets too small for the given space - a mistake cabinets to go refused to honor, and instead made us buy more cabinets. This company does not honor its word, and does not stand by its products. Avoid this business at all costs. Don't believe me? Check out their corporate ratings on the BBB site. read more

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I am very disappointed in the service from corporate office and Richard the store manager. He just wants the commission, and never follows up! He give me a sample of cabinets I wanted, but when he places the order he make the mistake of ordering the wrong cabinets, and then makes it seem like I'm crazy. Instead of taking accountability all he kept saying was" YOU SIGN THE DOU-U-SIGN!!!!! I will never recommend them to anyone. So now I'm stuck with cabinets I did not order, but signed for!!!!!! Do not ever meet with Richard, he did nothing to help me and put all blame on me. read more

Still letting people know how horrible cabinets to go really is. If you dont check every item you're being billed for they will over bill you and charge you for things you really didnt receive. Their cabinets arent all that to begin with. They tell you all wood but in reality not so. Their installation crew did a horrible job. They didnt even level my island so I have to keep pushing in my drawers because they just come right back out if you dont close them YOURSELF instead of relying on the so-called self-closing. I personally would like to say that unless you're desperate there are so many GOOD cabinet companies out there that will do a better job and be more considerate of the customers and their products are so much better than these by cabinets to go. I keep reminding people because I dont like to be robbed on purpose by people trying to up the bill. Cabinets to go did that to us and we had to have a representative from the corporate office come and see what we were talking about because the manager at the office in tampa refused to have my countertop put on till the bill was paid in full , you know the bill they DOUBLE charged on some thing that I didnt even get. Just beware you've been warned about their way of doing business... They do shoddy work and they pad the bill. read more

No star. Cabinets were delivered March 9th 3 were defective. We called customer care immediately and sent pictures of the damaged cabinets. We've been waiting over two weeks. We do not have a kitchen. Our brand new appliances are sitting in our garage. Cabinets to go's response "we don't have the cabinet parts to send us" No sense of urgency. Customer Care said they can not give a timeline as they are waiting on an email from the parts department. My Sales person just complained about being short staffed and that she couldn't do anymore than I was doing. This has been a horrible experience - buyer beware and do not go to cabinets to go. My experience has been beyond upsetting and stressful. Did I mention I do not have a kitchen it's been 3 weeks read more

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You will not enjoy non response from the ever changing employees. Cabinets are fine but the company must be horrible to work for. The employees don't seemed inspired to give even basic customer service responses. read more

Not only was our experience at Cabinets to go exceptional, but both Keith and Josh were extremely helpful in design and customer service. Our kitchen can be matched to any luxury dream home kitchen... but without the cost! You'll see for yourself in the attached photos, but first, let me say the cabinets arrived on time, the delivery driver came in and went through his checklist with us to be sure all of our cabinets had arrived. The instructions and identification for assembly were easy and our kitchen looks amazing! If you want a beautiful kitchen, help with design and save money I would recommend "Cabinets to go"! read more

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I worked with Josh at the Tampa location. He was polite, smart, knowledgeable, and very professional. He helped me design the perfect kitchen for my space, and provided an economical solution too! Josh also went the extra mile to make sure my kitchen was tricked out with all the pullouts and soft close. He even helped me with get a few extra miscellaneous board and trim so I could have my carpenter do some customization to get the built-in refrigerator look. Josh made this experience a breeze! Thank you! read more

Cabinets To Go - Kitchen & Bath Near Me - Tampa, Florida

I've been trying to get this warped drawer fixed for over a year. They sent me replacement hardware that I was to install myself. My son helped me with it. Within a year the problem worsened. The company asked me to send pictures again, and so far I've not heard back. A lifetime warranty is really not worth much if your kitchen is warped and you have to install your own replacement parts. It's very disappointing. read more

Cabinets To Go - I've been trying to get my warped drawer fixed for over a year. This company will not promptly address or repair your problem. - Kitchen & Bath Near Me - Tampa, Florida

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Cabinets are not made in USA. Was told they would be here in September finally got them in December. First it was on a ship then it's waiting on a driver to pick them up from ship. read more

I am writing this after just canceling my order. I initially went into the store about two weeks ago. My critique begins with Cabinets to Go's deceptive and misleading business practices. I was quoted $3000 for a dual sink vanity. The estimator came out to take measurements. As he was wrapping up, I inquired if he was going to take measurements for the sinks and faucets (which I have purchased on my own). The estimator informs me that his company only handles the boxes and the countertop is another company that would reach out to me after his portion of the job is done. He also mentioned a 4 to 6 week lead time on the countertop. Additionally, while I had paid for install that only covered putting the new boxes in place, nothing else. Removing the current vanity was extra, removing the mirror (because the new vanity is taller) is extra, reinstalling the outlet that is already there is extra, reconnecting the pipes under the sink is extra, and whatever else comes in the process I'm sure would have been extra. Naturally after seeing the quoted price on this project skyrocket, I called to cancel the order. At this point I was informed there would be a restocking fee. I was a little confused considering I don't understand how I pay a restocking fee on nothing. Since the measurements were just taken yesterday, and the lead time on the countertop, nothing could have been constructed. Again what exactly are you restocking? The person I was speaking with at this time scrambled to find a logical answer, and ultimately went back to the contract I signed. I explained that the contract I signed was based on the premise that once the installers left I would have a fully working vanity in my bathroom. Just to be transparent, the contract does state that eletrical, plumbing, etc is at the homeowners expense. However, my issue is that it was never clearly stated that the necessary work required to use the vanity is extra, and is contracted out through other companies. There is no mention of their rates or availability. I share this to warn any potential customers since Cabinets to Go does not fully disclose all the extras that will quickly drive up the cost of your project. I would avoid doing business with their company due to their inability to ethically represent the process the customer is engaged in read more

Update 11/21/17 The cabinets are now falling apart due to poor construction! I called to have an upper cabinet replaced and it is back ordered. They "hope" to get a shipment in by the end of the week. No idea when they will actually be shipped. Meanwhile, I have my plates and bowls sitting on the table. The cabinets also chip easily, and we already have touch ups to do after only 2 months of normal use. The worst part are the drawer slides. They are cheap quality plastic that move back and forth. Every time we open a drawer it gets moved off center, causing the soft close mechanism to not work properly and the doors to look misaligned / off level. Using Cabinets to Go has been the worst decision for this remodel. I wish I could take it back. It has caused so much stress, ruined our timeline, and caused us additional money due to the delays. Heading into the holiday season & now am missing an upper cabinet! Do you think my guests will notice???? read more

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I just completed installation of your "cheap" product line of shaker style cabinets. In summary, I would never buy this brand again. The crap is made in Malaysia. Having worked in Asia for years, Malaysia imports chinese labor which is completely illiterate. Their work quality is horrible. I have a list of over 25 Chinese/ Malaysia products that have failed. And now I added Cabinets to Go to my list - that I share with everyone I can. The cabinets are made out of saw dust and glue. Stiles on the cabinet doors are made from compressed cardboard. This is pure crap! You got to be kidding me! I paid over $2,200 for 10 cabinets and this is what I get? The hinges on these cabinets are SH-ABC brand.....made in China. They don't have vertical adjustment. A single hinge has slotted and non-slotted holes for vertical adjustment. You can't have both working in tandem. It doesn't work. Either they are slotted or they're not. Use a higher quality hinge that employs mechanical vertical adjustment. There's many brands out there with this feature. The hinge locations in the doors are provided with pilot holes. The locations vary making alignment of double door cabinet doors impossible, especially the way the hinges are designed. The instructions? Obviously the management of cabinets to go never assembled the cabinets using the instructions. They are incomplete and inaccurate. STOP SELLING OUT THE US TO THE ASIANS, resulting in us spending hard earned money and receiving horrible products that are crap! Never again will I buy this product and I'll be sure to tell all my contractor friends to buy elsewhere. read more

We wanted to renovate our kitchen and shopped around for cabinets. Our friend's had just done theirs and had gotten their cabinets from Cabinets to Go. Their cabinets and kitchen look beautiful. We went to the Cabinets to Go in Tampa. Josh and Keith were very helpful. We ordered our cabinets and the process was very easy. The cabinets were easy to assemble. The only negative was the delivery guy/truck. He arrived very late and never called to notify us. We would highly recommend Cabinet to Go. The products and service were excellent! We now have a beautiful kitchen! read more

Cabinets To Go - Kitchen & Bath Near Me - Tampa, Florida

TI just got my kitchen cabinets installed that, because of tIme constraints, were bought at Cabinets to Go. They were actually purchased by my contractor. While the delivery was made in a timely manner, I honestly don't see any reason why that company should exist. The salesman neglected to see that spacing and drawer placement did not work on a functional basis. They could not even offer me the cabinet i wanted and was even able to get at IKEA for my last kitchen. They don't offer (not even for an additional cost!) full width shelves so it's very inconvenient and sometimes painful to access upper shelves on the base cabinets. The functionality of my kitchen is definitely compromised. The kitchen "looks" very nice but it does not work the way I wanted and needed it to. Buyer beware! read more

I am remodeling my house in preparation to place on the market for sale! Josh was my designer and "goto" for cabinet help along with my designer Susan. Josh was FANTASTIC in explaining all my options then he and Susan put together a great design and selections! Do not waste time the any other semi-custom cabinet suppliers, you won't find a better group to work with who are customer focused and priced very competitively! I recommend you get a qualified installer, do not attempt to do this yourself unless you are prepared for the outcome. The quality of these cabinets is wonderful, the wood is from Canada and they are manufactured overseas. You won't find a better product anywhere that brings a value like these. My thanks Josh at the store and Susan's creative guidance!!! read more

We bought our cabinets for our very large kitchen (18ftx21ft) in April and have absolutely loved them. They were a piece of cake to build, I built nearly all of them myself and installation was a breeze. The customer service, both at the Adamo store and corporate has always been very attentive and helpful. We did have one cracked door front, but the warranty covered it and service was quick and responsive. We can not say enough good things about this company. The quality of the cabinets are stellar! Solid wood, dovetail drawers, soft close hinges come standard, beautiful finish. You simply can't beat the quality for the price anywhere else. read more

Cabinets To Go - Kitchen & Bath Near Me - Tampa, Florida

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Worst place ever. Promised delivery in 2 weeks. Four weeks later we were told all was in stock ready to deliver. Only two thirds of order showed up. Several items damaged. Some items on back order with 3 to 4 months delivery. replacement items took weeks to deliver - some still to arrive. Some item were used - disguised as "new". Customer service are useless. WORST COMPANY EVER. IF I COULD GIVE NEGATIVE RATING I GUARANTEE THAT I WOULD. read more

Thanks, Josh, for making my experience at CTG so great. You were very helpful and my decision making. Your approach to cabinet design is awesome, thanks. read more

My husband and I recently renovated our 1989 home. The kitchen was really sad looking. We got quotes for refacing and replacing from several companies. Before deciding on one of those companies we checked out the Tampa Cabinets to Go store. Boy were we glad we did. We made an appointment with Keith and gave him the measurements and layout of our kitchen. Within the hour he created a detailed scale drawing with Cabinets to Go cabinets. We were very impressed with the quality of the cabinets in the showroom. We went with a traditional white raised panel called Aspen White. The price was well below what we would have paid with the other companies and the timeline was great too. We paid a deposit and about a month later we went into the store and met the store manager, Josh to complete our order. We decided to change the cabinets for the island to Kensington Mist at the last minute which wasn't a problem at all. About a week later we had a garage full of cabinets waiting to be assembled. The assembly was quite easy (the unpacking was actually the most difficult part). We did run into a slight snag with a missing sink base and a few panels. A quick phone call was all it took to get the missing items. Our friends came over to see the process of assembling the cabinets and liked them so much that now they are placing an order with Cabinets to Go also! read more

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So I would not recommend this place to buy cabinet. I am going to say this as nice as possible. My parents bought cabinets a couple years ago everything was great Josh was helping them and he knew what he was doing. Well the group in there now are a joke Sandra ordered a bunch of stuff I didn't order try to take it back oh can't take back after 30 days. Fine write that off so we had to order and pay for the wrong thing that she ordered signed receipt on 6/16/2020 sent parents over on 7/14/2020 because I had to pick up yet another piece that she ordered wrong color. Try to return ends that she ordered too many and guess what Matt the manager oh you can't return those you ordered those on the 8th and told corporate the boxes were torn. Well these were in bags that were not open. Funny my receipt where I paid said the 16th. You know I wrote off the other money that she cost me but it is now the principle 40.00 they couldn't refund a lousy 40.00. So beware and plus the quality it not near as good as it use to be spend your money with people that know there job because unfortunately these people do not and once they get your money they could care less about you. read more

Ordered a complete kitchen for a remodel. Had the help of multiple excellent sales associates over the course of multiple visits. Great price for the quality. read more

Bad, bad, bad. When you see them on Kitchen Crashers on DIY, they show up in a nice truck, assembled, on time. . . not at all the case. OK, I'm fine putting them together and the displays in the store look like good quality cabinets. That's where it ends. The design help was nice, but trying to get ahold of anyone in the store was near impossible - understaffed and ill staffed. Apparently they took my number down wrong twice, took forever to return calls & emails. Then they wanted a deposit, but said the cabinets I wanted won't be in from China for over a month. Not acceptable for a rental remodel. I ordered what was in stock although not at all what I wanted or would match anything else I had ordered for installation. Then I discovered they forgot to include the countertop. That was going to take a couple of weeks too, but I just paid for it outright. Later that day, I found another company that sold similar quality with better soft close hardware on drawers and doors for about the same price and they could deliver within 5 days. I cancelled my CTG orders, but they didn't refund anything. The other cabinets came in 4 days, were a breeze to assemble, all dovetailed, better than RTG, and I got the countertop from another big box store. Not sure if I'm allowed to mention other companies, but Everyday Cabinets and a butcherblock counter (in stock, same day pickup) from Floor & Décor was perfect! BTW, if you go with a butcherblock counter, don't follow CTG advice of using polyurethane. . . use pure tung oil and 50/50 citrus solvent from Milkpaint - food safe, lasts a long time, don't get residue on your counters or your sink (word to the wise). Got them cleaned with lacquer thinner and prayers, luckily, but the kitchen looks awesome! No thanks to Cabinets To Go. read more

We ordered a full set of kitchen cabinets at this location and have installed them. Everyone in the store was very helpful throughout the process and our sales rep Ace was the best. We highly recommend checking out this business before deciding on your new kitchen cabinets! read more