The incorrect fixture was ordered by Ken, the designer at the Tampa location showroom on Willow,…read morefor the master bathroom project. I sent multiple emails requesting additional supplies, but unfortunately did not receive a response. I also attempted to contact him by phone, but my calls were not returned. Due to the lack of communication, I had to drive to the showroom several times to reach him in person, which is over a 45-minute drive for me. Eventually, I was able to obtain all of the materials needed for my projects. Overall, Ken did assist with selecting the fixtures for my projects, which is part of his role. However, improved communication, responsiveness, and a more welcoming customer service approach would greatly enhance the experience for future customers.

We just finished a master bath remodel job. We went to Ferguson's for a new bathtub, all the tub…read moreplumbing and all the plumbing for a new shower and two new sinks. All of the materials were delivered to our house within a day, or on the day we requested. Kenny was our salesperson and contact. He was well-informed and was very helpful. When we had an installation issue (the installer's fault), a call to Kenny got the issue resolved. (This included a late Friday at closing time email!) The showroom has a great selection at different price points, worth your time to visit and shop. Highly recommended for good service and selection. Ask for Kenny.

I wish I could give this company 10 stars! We had a very…read moreunpleasant experience with another company. My husband and I tried to save a few dollars and it ended up costing us not only more money but also a lot of mental anguish. Then came two angels from Salt & Pepper construction-Nadav and Nathan! From the very first moment, we felt a real connection and a sense of ease. We add an additional floor to the house and it was definitely not an easy project but they handled every part of it professionally and with so much care. They added their own unique touch, guided us through the design and helped bring our vision to life. Our new master suite feels like a luxurious hotel room! Thank you for making our dream come true and giving us peace of mind, even when unexpected challenges came up. We will definitely use your services again in the future!

I love the products great variety awesome customer service is recommend this company to anyone…read morelooking for their next construction project!!!!!!!!

We have used Dairon and his crew a few times and always recommend them to everyone. He does a…read morefabulous job and pays attention to every detail. My kitchen and bathroom granite countertops are so beautiful. Thank you Dairon for your fast service.

From the owner: offering free home consulting without commitment, BBB Accredited, We specialize in Granite, Marble…read moreand Quartz countertop fabrication and Installations. We have a large selection of slabs from standard to our exotic collection to add to your perfect Style & Design. Follow us on google, Facebook and Instagram for daily videos and pictures of our most recent projects thank you and see you soon!

I bought a new house with a very bad condition, and my realtor suggested Bay Area Home improvement…read more I went over the renovation plan with Erick C.and he gave me a detail estimate with detail reasonable prices and after I talked to Erick I felt comfortable and decided to hire Bay Area home and that was the best decision. The Bay Area team demolished the entire house in two days! Then Erick C. guided me through the entire process from picking up the flooring to the walls materials to the counter tops and the house totally turned around the two bathrooms turned to look really nice and the kitchen turns to look great. I am really greatful to Bay Area Home team for the quality of work they did and the finishing turns to be excellent. I highly recommend Bay Area Home to anyone is planning to remodel there house, excellent knowledge team.

Fantastic top to bottom bath remodel. Came in on time and budget despite us continuing to add…read moreitems. Worked with us to get exactly what we wanted. No surprise costs.

Had a great experience with Ramos Marble & Granite installing my bathroom countertop. The two-man…read morecrew (I remember one goes by Jr!) was friendly and got right to work as soon as they arrived. They truly went above and beyond -- even cleaning up the mess on my driveway before they left. I'm honestly so happy with the end result. This company was referred by my cabinet installer and I can't speak highly enough of the experience.

Complete Failure, Property Damage, and Total Refusal to Take Responsibility…read more This was one of the worst home renovation experiences I've ever had. I spent over $20,000 with Cabinets To Go, who used Sage Surfaces to coordinate installation and hired Ramos Marble and Granite in Saint Petersburg, FL to do the work. What followed was incompetence, damage, and complete disregard for the customer. The problems started immediately. During the first install, Ramos installed the wrong backsplash (4" instead of the full backsplash I ordered). That mistake required everything to be torn out and redone. During the second installation, I stayed in the room specifically because trust was already gone. That decision proved necessary -- I personally watched the installer drag my stove across my floor instead of lifting it, leaving a long, obvious scrape in my new flooring. When I reported the damage, Ramos' operations manager asked for photos, which I sent immediately. A few hours later, she claimed their installer never moved my stove at all -- a statement that was simply untrue. She wasn't there. I was. I then escalated to Cabinets To Go and Sage Surfaces. Both companies said they were "working on it," then did absolutely nothing. No follow-up. No accountability. No compensation. The estimate to repair the damage is $1,800. This entire experience exposed a system where everyone takes your money, no one takes responsibility, and the customer is left paying for contractor damage. For a national brand and a $20K+ purchase, this level of negligence and indifference is unacceptable. If you're considering Cabinets To Go, Sage Surfaces, or Ramos Marble and Granite, understand this: when something goes wrong, you're on your own. I would strongly advise looking elsewhere.

Paul has provided custom cabinetry and built ins for a new build and also helped us design and…read morebuild built in wall units etc for our current home . He is incredibly talented and provides top notch material as well as service . He makes his own cabinetry so you are getting top quality . Highly recommend for outstanding work and reasonable pricing .

We were referred to these guys by our contractor. We had simply the best experience. Not only did…read morethey install top-grade wood cabinets with expertise and precision. But they did it on-time and on-budget. More importantly, they stand behind their work, and the owner (Paul) was so friendly and cared about the work he performed. Highly recommend!!

Only one star because the showroom and selection is amazing and kept this review from being zero…read morestars... The two women working the Saturday afternoon we stopped in were so rude. They didn't bother to greet us as they just stayed planted at their two desks. When my husband inquired about one of the pedestal sinks, one of the women slunk over, told us the size options and then just walked off. We stayed a few minutes longer but left as it was clear they were not interested in making a sale that day. I guess this company has all the business they need for now. We won't be back.

We just bought a house and was looking to upgrade a few things in it like a new kitchen faucet,…read moreshower hardware, etc. We originally didn't plan to go, but was driving by and stopped to see what selection a local place had over shopping at, say, Amazon. They do have a wonderful selection and some items we would haven't considered had we not stopped in. We picked out some items which we have now taken delivery on. While we were there, we were interested in some higher end items like a steam shower and one of those fancy toilets with a heated seat, automatic everything, and lights. We were told we would be emailed more information on the steam shower. Never got it. I called to check on the email. Told it would be sent shortly; still never got it. We checked spam/junk folders - nope. No communication about order status or follow up from sales person asking if we had questions. I walk in to ask for an order update and 1 piece had been previously delivered to the store and the 2nd had arrived that day. Again, no communication items had been received. I ask for previous email to be sent to my email for review and emphasize that IF we were going to invest in a steam shower we would have to order asap as the shower is currently demoed. AGAIN NO email. I did consider staying until I received the infamous email, but thought I was overreacting. So much for buying local. Bottom line: Great selection. 2 stars Horrendous customer service! 0 stars

Review for Floor & Decor; 2913 North Dale Mabry, Tampa…read more We stopped in on Saturday not really sure what tile we wanted, and we were fortunate to meet Cara. She was outstanding from start to finish. Cara took the time to walk us through options, helped us narrow down our choices, and made sure we left with the perfect tile at a great price. After our first purchase we realized we needed three more boxes. We went back, and Cara happened to be there again. She made the process quick, easy, and just as smooth as the first visit. Cara is the best. Exceptional service, knowledgeable, and truly customer focused. Floor & Decor is lucky to have her. Highly recommended.

Hard to find someone to help you and issues with tiles that you would like to purchase being crackedread more

Love IKEA! It does get hectic on weekends and lines to checkout can be extremely long but I love…read morethe variety of stuff this place has. The prices are very fair. Some items are more "cheap" quality than others but overall, decent. I love the showrooms and being able to touch and experience what it actually feels like to be in that room. My son loved the kids section. He had fun running around and exploring the different rooms and playing with the display toys.

The kitchen designer got the order completely wrong. I ordered this kitchen in the store and…read moretrusted that the sales rep was ordering what I told him my need was. I drove 100+ miles and picked up my kitchen. After spending a few hours assembling the cabinets I realized that the cabinets were not the right size. 30" vs the 36" I had indicated that I needed. I was Not happy but decided to just deal with it and use what I was sold. When I went to install the cabinets on the wall I realized that the over the refrigerator cabinet was 24" deep instead of the 14" that I had requested to match the depth of the rest of the cabinets. This was a deal breaker for me as this cabinet door would not open due to it hitting the refrigerator hinges. I called customer service and spoke with someone that I could barely understand and explained the situation. When I was done explaining, the line was disconnected!!!. I started over and spoke to another person that was hard to understand with a dog barking in the background. This person set me up with an online appointment to resolve the problem. Six hours later I had the online appointment where the nice person that I could understand explained to me that they only designed kitchens and had no authority to resolve the situation. He then gave me a phone number to call to resolve the situation which was the same number that I had originally called. I called again and the individual I spoke to didnt seem to have enough knowledge about their product to help me. At this point I asked to return the cabinets. Ikea will pick up the cabinets in 9 DAYS. Then 5-6 business days later I will be refunded the money. So now I have to wait two more weeks to be able to reorder cabinets elsewhere because my money is tied up by this fiasco!