I'd have given the company 5 stars, but the choices were limited - the bigger selection is supposedly at their Tampa store. That said, KB was able to satisfy both my wife and me with a splendid choice that we reserved on our first visit (we're just waiting until our new cabinets are installed so they can make an accurate measurement). We worked with Rey to accomplish our needs - on our way in we met another couple who were coming out, and they recommended Rey highly, that this was their 2nd order from KB / Rey. I'll update this review after the measurement and installation to let you know how things proceed! read more

The salesman was great, the countertops look pretty good. There are some seams we didn't like as they look dirty. Also, had a couple of other issues come up and even though John said he would address them we never heard back. Calls and texts go unanswered. I mentioned this to him when he did come to inspect the seam, which he said was because of the design, which is not true at all. He said he gets so many calls/texts it is difficult to answer them all. We love the countertops, just wanted a couple of things fixed or explained. Good products, great salesman, not so good at follow up after completion. read more

The crew called twice to confirm time - arrived within their window Cut stone on site - two installers worked seamlessly together I couldn't have asked for a better experience! I highly recommend read more

KB Countertops - Largo - My beautiful new countertop! I absolutely love it! - Countertop Installation Near Me - Largo, Florida

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KB countertops is a great place to get your counters. They were very professional from beginning to end. They had just the quartz we were looking for and the price with installation was very fair. I found the perfect sink that got installed with the countertops. Each time they came to our house it was right on time. I would surely recommend KB countertops for your new or remodeling needs. read more

Complete scam. Dealt with Alejandro, completely ripped me off. Never come to these guys unless you want to pay for someone else to fix it!!!!! read more

Outstanding service! Sales Mgr Rey Quiles was friendly, knowledgeable and professional. He walked us through the process from start to finish. Never looking to up sell or over promising and under delivering. As for the installation, Chow and Joy were absolutely professionals. Their years of experience and knowledge was demonstrated by their attention to detail. We could not be any more happier with our new quartz countertops and finished product. Thank you KBCountertops! We will look to return with our next project. Carlos & Jeanette read more

DON'T BOTHER GOING ANYWHERE BUT HERE!! KB has it all. Pleasant staff, VERY helpful. Great experience from beginning to end. My kitchen looks amazing, thanks to professional installers like Lemus & Ernesto. They were prompt, courteous, and worked neatly. If you're having an installation, I'd say you should request that they do your work. If I could give them more stars, I absolutely would. read more

This Largo location was easy to find and get into. Once inside I was greeted and taken care of right away. Because I knew exactly what I wanted, the whole process was very quick and easy. Rey showed me the slabs of the type I wanted, I chose one, was written up, deposit paid and I was out of there within 20 minutes. Maybe 1 hour later, I was called to schedule my template visit. Needless to say I am very pleased with the fast service so far. read more

Rey was very helpful when I was making choices for our remodeling. He called me to let me know that they had received a new quartz slab that he thought I would like better than the one I had ordered. I did, and changed our order. KB was great, their price was much better than the four other places we got quotes from. The installation was on time, and went very smoothly. I would highly recommend KB Outlet to anyone wanting quality countertops. I love the end product. read more

KB Countertops - Largo - Countertop Installation Near Me - Largo, Florida

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Good selection, reasonable pricing and very easy to work with. Installers were professional and i would recommend without hesitation. They did exactly with they promised -- cant ask for more then that Very pleased we did not go with HD or Lowes read more

Everything with our counter purchase was fantastic, right up until installation....here's the full story. Shopped the warehouse, which has a great selection of slabs. Chose out slab, a Fantasy Brown. Later we price-checked, and determined that KB is generally cheaper than others, and we were able to include a 'factory' sealant, still under other's pricing. So far, so good. KB kept the slab on hold for quite a while during our cabinet installation. Once our cabinets were installed, a KB pattern person came to our home and made four detailed templates for the slabs to be cut to. One back wall in our kitchen has quite a bow in it, but the pattern-maker said this was no issue, and that's what the pattern is for. More good news. We returned to KB to place the patterns onto the slab, thus choosing the grain locations. Everything went very well. A couple days after, we decided to check other places for sinks because KB had little to offer in sinks for 30" base cabinets. We are glad we did because we ordered a Blanco sink that was a much better fit. Not sure why KB did not provide this option earlier, but it all worked out. About 10 days later, the install team arrives as-scheduled. This is where problems start. Two of the four slabs were a full 1/4" too long! That is a lot of error, and our stove would not fit. Two options at this point, go back a cut 1/4" off, or notch the drywall such that the countertop slides into it at least 1/4". That was the option chosen, but not desirable. With a bit of a mess, that side was completed. Now for the other side. Turns out that not only is this side 1/4" too long, but the wall-bow was not cut into the granite. This made me wonder if our template was even used at this point. So, to fix this, not only does the drywall need to be cut away at the end to compensate for the 'long' dimension, but the entire back wall of dry wall had to be cut away behind the granite to accommodate the bow that should have been cut into the granite in the first place by the cutting person. More dry wall dust, chips everywhere. Eventually, the counter finally fit into place, albeit with all drywall removed behind the counter slab. Later, I discovered large amounts of drywall cuttings in the back-bottom of all the cabinets, so a LOT of cleanup was required. In the end, all of this can and has been dealt with, but I really question the job of the granite cutter on this job. This should have gone much more smoothly for our simple job. This should and could have been an easy 5-star job. read more

Installers Mario and Jonathan did an excellent job installing a kitchen with difficult angles. We were also impressed with the beautiful work they did on the bathroom. We give them 5 stars KB has some issues with communication. Once the salesperson writes up your order they are pretty much done with you if you have any questions. They will tell you they have excellent sinks but then every one we selected they didn't have. We ended up after a couple tries ordering our own and taking it to them. The next thing they don't tell you is they will charge you extra to cut out any sink you bring in yourself. The 3rd thing that bugged me is that the price of the product we chose went up $10 per sq ft in the week between when we first saw it and when we ordered. That's a big jump and the product wasn't on sale at the time we shopped. Overall they are fine, just make sure to ask lots of questions and request Mario and Jonathan to install read more

KB delivered when promised our countertops. Everyone from sales to install were very nice to deal with. I recommend them for selection as well. read more

Awesome selection and service - we went in after having selected one slab but another caught our eye. They swapped it out and delivered it within the week. Highly recommend ! read more

Excellent experience. I had shopped several places for granite in my kitchen and bathrooms before hearing the KB ad on the radio. Since it was very close to my home, I stopped in to see what they had to offer. I am so glad I did. They have a great selection onsite, and a good website as well. In addition, their pricing is very straight-forward. A couple of other granite shops told me their price included a "free" stainless steel kitchen sink, but there was a charge of $250 to cut the hole for the sink. Other places say they include "free" sealer, but then you discover their price is $2.50-$5.00 per sq ft higher than comparable at KB. KB's pricing is easy to understand and easy to compare to other places. I was able to upgrade my sinks for less money than the "free" sinks elsewhere. Compare the bottom line! Price per sq ft is only part of the cost. Rey, in the office, was excellent in showing us the products and working within our budget. We appreciate his patience and thoughtfulness in searching out a couple of specific requests we had. The template and installation procedures were done very professionally and within a short time frame. KB's fabricators arrived on time, worked in a very professional matter, were very courteous and cleaned up well afterwards. We are so glad we used KB, and will be using them again for our guest bathroom upgrade later on. read more

This was the easiest part of our kitchen remodel thanks to Rey. He treated us right away showed us many types of granite that would go with our kitchen cabinets. then he showed us beautiful sinks that will match perfectly with our counter top. I am so thankful we chose Rey from KB to work up our granite needs. I highly recommend this professional honest reasonably priced store. shop around but include KB in the mix. you won't be sorry. read more

Affordable and great quality. Job overall came out food but not everything was as wanted . Our main vision was to create a larger over hang for space and presentation. Instead of KB salesman accepting responsibility for minor mistake, they told us that is not what we wanted " and it was not their fault. automatically got defensive And started the salesmans tactics. also blaming my husband and I for that mistake. so my suggestion to any future customers, please practice active listening with your salesman. make sure they're not only listening but also understanding. repeat and repeat again. explain like you would a kindergartner. thumbs down to customer service and thumbs up to bellaggio countertops read more

We stopped here on our way to a different countertop store. We are glad we did! Ray did a great job helping us out. He was very friendly, attentive and gave us all his time and effort to make sure we found exactly what we wanted. The store is a 1 stop shop where we ended up purchasing the quartz countertops, backsplash, sink AND floors. We will be back when we redo our bathrooms! Thank you, Ray! read more

My husband and I could not be happier with the Quartzite countertops installed today by KB Factory Outlet! Not only do they look incredible, but the service we received from the day we initially selected the natural stone to the day they were installed was among the best we've encountered. We were initially greeted and helped by Rey, an extremely nice and patient man who helped us select the correct material for our needs and provided a proposal off of our measurements that was almost to the penny. Then came Theo a few days later who worked with us to draw up templates and place them perfectly on the slabs to avoid unnecessary seams. The real rock star though was Yassel their installer! He went above and beyond...even at one point letting us know that the sinks we purchased were not the best choice and offering to make a special trip when the new sinks arrive. WOW! I'm telling you- if you need beautiful natural stone countertops and are looking for a trustworthy, reliable provider with PHENOMENAL customer service...look no further than the gentleman at KB Factory Outlet in Largo, FL! Thanks so much guys!! read more

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We brought a granite slab that needed to be cut to fit our coffee nook. Very happy with their service. Thank you

We were happy with the selection of patterns and prices, however their follow through and installation left a lot to be desired. The following things were greatly disappointing: we ordered a 1 foot by 1 foot slab to use as a matching board for heavier use. They did not leave one at installation. We called and the salesman said they would drop it off the next day. It never arrived, and subsequent call backs went unanswered. We paid for a bracket for the dishwasher. They never attached it to the stone, and it is completely useless to us now. Nor did they say they wouldn't attach the dishwasher to the countertop. We knew we were responsible for the plumbing, but still have a dishwasher that rocks and slides due to no bracket (it is not attached at all). Third we paid for sealant and the guy gave us a bottle of sealant and told us we had to do it ourselves. Use someone else. read more

Out of the many granite yards we explored in the St. Pete area, we chose KB Factory Outlet because of their selection, service and price. Rey, our salesman, was a pleasure to work with - he was our "tour guide" through their "museum" of granite, marble, and other fascinating stones on display. His suggestions helped us narrow our choices. The installers were excellent. Because we were replacing an old counter, they had to work within a tight area and a few tricky angles, and they nailed it. It was perfect! We're very happy with the whole experience. read more

Had a great experience dealing with this place while out of state. To find a place who does what they promise and when they say they will is refreshing. The turn around time is incredible and prices fair and honest. I am a residential builder by trade and acknowledge a good operation when I see it! read more

We are happy with the new countertops we got. The salesman, Rey, was very helpful and patient. The shop fabricated the pieces very well and Yasel and Arturo did a very good job with the installation. The price was good and we liked the 12 month interest-free financing. read more

Master bathroom remodel with custom cabinetry. KB had a good countertop selection and reasonably priced. Responsive communication and prompt scheduling throughout the entire process made project management run smoothly. Installers were professional and included me on decision making on fine details. Finished product looks great. Would use again. read more

Helpful service, great price, quick install. KB Factory outlet in Largo beat all the quotes I had shopped, and was able to complete install inside of 2 weeks. Rey in sales, Manish the manager, and Theo in the warehouse were all very helpful, not pushy, and met all my requests. The communication was superb, and they went out of their way to fit into my schedule. I would highly recommend this company over others in the area. read more

Rey the sales person is so nice and patient. He provided a great experience for me. He's one of the main reasons I chose to go with KB.

KB did an absolutely awesome job on my granite counter tops. First, their selections of granite and quartz are amazing--you will find any color /color-combination you are looking for. There are various grades, but prices are competitive. My granite was perfectly cut and the installers were friendly and professional. I had a friend recommend KB to me, and I would love to extend the recommendation. This company was a pleasure to do business with. read more

Helpful, great pricing and service. Rey and Manish were patience and kind. Love my countertops. They even came out the next day to fix a tiny spot of caulk that had settled funny. read more