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    Granite Girl

    5.0 (1 review)
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    Services - Granite Girl

    Countertop installation

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    10 months ago

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    Ferguson Home - Ferguson Home Signage

    Ferguson Home

    (5 reviews)

    I met an angel at Ferguson Home - professional, kind, patient, and helpful. Heather Lark at…read moreFerguson Home is an absolute gem! I came in completely overwhelmed, trying to match the impossible shade of matte gold. She calmly and professionally pulled together every detail I needed, kept my project timeline in mind, and even helped me plan backup options. I left with a full solution and so much relief. Heather is truly an angel -- thank you!

    I was so looking forward to my experience here. The place is beautiful! It feels like you're in a…read morewonderland of home accessories. They have showers and tubs and kitchen items and lighting. All beautifully and art, flea arranged, absolutely stunning showroom. However, even though we had somebody help us, Heather her name was there was nothing but mistakes mistake after mistake. She gave us the wrong item. We were very specific about what we asked for. She ordered the wrong item and then it sat on her desk for weeks after we gave her the address multiple times on her voicemail in person, etc., etc. So when I finally had enough and called the manager. The manager, CHristine was very helpful and went out of her way, but I had already moved on to another part of the project and I've been so overwhelmed with construction that I have not had a chance to get back there. I will say, I thought CHristine the manager was great. I would not go back if I had to deal with Heather again. Her listening skills are poor, she doesn't follow through, she doesn't take responsibility. We were very clear about what we wanted. I am a very clear communicator and we didn't get anything close..

    Granite Girl - kitchenandbath - Updated May 2026

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