We have been searching for a company that would refinish the damage on all of the cabinetry in our…read morehome that was left from the previous owners. After searching for someone that would fix what we had and was not trying to sell us new cabinets, cabinet fronts, or painting etc., we found Furniture Medics in Maplewood, MO. When we called the office, Dinorah, handled and addressed our concerns. She was professional, kind and efficient. She forwarded an estimate via email. The technician they sent to our home was Tyler. He was professional, extremely caring, neat and clean and did an outstanding job. They revived and repaired our existing cabinets. He actually took two cabinet doors back to his shop for total refinishing due to the extensive damage from the previous owner's animals. He brought them back today and they blended in beautifully. We are extremely pleased and would recommend this company to take care of all your wood furniture refinishing/repairs needs. https://www.facebook.com/FurnitureMedicCorporate

I would highly recommend Furniture Medic. We recently moved and had scratches on our floors,…read morecabinets and dining room table from the movers. Dan did a fantastic job on all the items and has them looking brand new. In addition to the great work, they promptly returned our calls and kept us up to date on their expected arrival time. I cannot say enough great things about them.

Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!

Our experience started off fantastic! They had completed a kitchen project for my in-laws and it…read moreturned out beautifully. The in-home consultation with Mike planning a basement bathroom was helpful to get an idea of the layout of things. However, during that consultation in our home we talked about budgets as the initial quote for a basement bathroom was $15000. We tried to find ways to stay within our budget. Crazy ideas like, what if we buy a vanity ourselves for $500 instead of budgeting $1500 for one they want us to use, were met with annoyance and reasons why that wouldn't work. Long story short, Mike ghosted us. We never heard back from our calls and ultimately ended up using another company to complete our basement project. I wish I could recommend them, but I truly cannot. I get the business end of wanting a certain price so you can turn a certain amount of profit, but ghosting someone is never acceptable and only required a quick call to say "it doesn't sound like we can do business together due to different budgeting priorities ". It left a bad taste in our mouths and that is the story we tell anyone who asks about using Modern Kitchen & Baths.

Robert Sutter, Designer, Mike and Don, Installers. I very much enjoyed working with Robert. He…read morehelped me find what I needed and we stayed within my budget. Mike and Don were a terrific team and I am very happy with the result. Don's work was excellent.

Did a beautiful job and kept on the pre-agreed budget for a two bathroom remodel. Would use again.read more

Dealing with this company has been incredibly frustrating/stressful. Despite their claims about…read moreclient satisfaction and obtaining proper permits, they failed to meet basic expectations of this in my case. This saddened me due to knowing them on a personal level. In 2021, I hired them to remodel two bathrooms. While there were issues like missing grout and plumbing leaks I overlooked and later had repaired, the main problem was their failure to obtain the proper permits. This became evident in early October 2024 when I was selling my house. During the occupancy inspection, it was noted that the necessary permits had never been filed, causing the inspection to fail and jeopardizing the sale. I contacted the company immediately, but after several follow-ups, they did nothing to resolve the issue promptly. Despite my constant calls and emails, the company showed no urgency, and I never spoke with a manager/owner, despite my constant requests. The administrative assistant assured me the permit would be filed, but it wasn't. When I discovered that it was note filed, she told me she had her brother's birthday party she went to that night and she would file it the next day. This was very unprofessional and continued to delay the sale of my home The permit was finally filed on October 22, 2024, but by then, it was too late to close on time, costing me thousands in loan extensions and extra mortgage payments. When I requested reimbursement due to the failure of work on their end, the company refused. After the permit was filed, multiple revisions to the building plan they submitted caused more delays because they did not draw it correctly. I paid for the permits myself to keep things moving and took the initiative to contact inspectors directly. When I asked the company to send an employee to an inspection, they said they would do it, but it would cost them extra on their end. This should have been standard! By December, with only three days left to avoid losing the sale, further mistakes caused delays. I had to personally call the plan reviewer, who then approved the plan, enabling me to proceed with inspections and close on the house. There are so many details to share about this experience, however on this platform I am unable to fully express them due to the lack of space allowed. Throughout this ordeal, I received rude and accusatory responses, with the company attempting to shift blame onto me. Their failure to handle the permits correctly led to unnecessary financial and emotional stress. I will never use this company again and cannot recommend them due to their lack of accountability, poor communication, and unprofessionalism.

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

I would not recommend using Henry kitchen and bath for anything…read more My first visit was in April 2022. I met with Joanne Connolly and she seemed to be knowledgeable and very helpful. We picked out cabinets, flooring, sink, faucet, handles and pulls and she designed the kitchen. She came out to the house and did measurements and drew up the suggested design of my kitchen. The nightmare started when the orders started coming in. First, the orders were delayed for months and then when it did show up, I received wrong product and the sink, faucet handles and pulls, as well as the grout were not ordered. I then was told by Joanne to go onto Amazon, and order all the products that did not show up or use build.com. I did that,but,the prices for everything were more than what I originally had paid to Henry kitchen and bath. When the countertop was delivered, it was not the right size around the sink, and my stove did not slide in to where it should have been due to improper measuring given to the countertop people from HKB. The countertop people did come out and remove the large piece from behind the stove but now I have an open area behind the stove with nothing, just open space. So, I contacted Joanne twice now to get in touch with the countertop people, but there has been no result from that. There have been other issues regarding the design and cabinets and doors hitting one another but there's too much to go into it here. Due to the lack of customer service and unwillingness from Henry kitchen and bath to take care of their mistakes, I would never recommend using them.

Walking into Henry Kitchen and Bath was a big mistake. My wife and I went to them for what should…read morehave been a small project: bathroom sink, vanity, and cabinetry. They told us it would probably take a few months to get everything ordered, scheduled, and completed. Almost a year later and the project is still not completed! It was a comedy of errors from the start. First, they forgot to order the sink/counter. Then they ordered, delivered, and installed the wrong sink/counter. Then they forgot to order the handles/knobs for the cabinetry. Then they ordered the wrong handles and knobs. Promises were always made and most of the time they were broken. Excuses and delays. Excuses and delays. Making matters worse, communication was abysmal. But here is what my wife and I found most unforgiveable: at no time in this entire ordeal were we ever provided an apology; no recognition of how outrageous it was that a project that was originally expected to be completed in May 2022 was still unfinished in January 2023; no acknowledgement that the inconvenience that we were going through wasn't normal. Is this business as usual for them? Maybe. Henry Kitchen and Bath made it crystal clear that they didn't care and that they weren't willing to take any responsibility for their mistakes. They were very adamant about us paying upfront. But not so adamant about doing the job correctly or in a reasonable amount of time. Run - don't walk - away from Henry Kitchen and Bath. It was a horrendous experience.

Horrible Customer Service. I guess they consider spending $30,000 on cabinetry to be a "cheap"…read moreproject. Cabinets came in with lots of damage and they would not even partially reimburse us for the damage or replace the cabinets. They told our contractor to "touch them up". Our contractor charged us nearly $1,000 to "touch up" and make repairs and we are expected to pay that bill. Numerous doors came in scratched, chipped, cabinet bases completely busted even with "touch ups" you can clearly see the cabinets are damaged. I am appalled they expect their clients to pay full price for cabinets that are chipped, broken, discolored etc. Our bathroom is being completely held up by these delays and will remain half finished while we search for a solution. I was not asking for much just simply some remedy on the cabinets that came in damaged. I will never recommend this place to anyone. I wish I could give them zero stars.

It it was possible to give 0 stars I would. Having nearly rebuilt two homes I thought this place…read morewas going to be great. However, after being snubbed for weeks, and then months by both Sadie and Mary on what were large jobs, this place showed its true colors. To make matters worse, the owner, said he would interject to resolve the situation, and then did less than his employees to even just get a simple quote on materials. Absolutely avoid this quaqmire at ALL costs............