Aesthetic Design and Build completed our deck a few years ago. I'm so glad we went with them. The…read moredeck still looks amazing, and they're always responsive with follow up questions. We're getting ready to do a room addition project, and we have questions regarding aspects of the deck. Dan is ABSOLUTELY PHENOMENAL!!!! He has answered so many questions and been beyond helpful.

There are many deck companies out there but after receiving quotes from 6 different companies, I…read morecan say without a doubt that Aesthetic is a cut above. Their process from sales through delivery is exactly what you would want from someone making this sort of investment to your house. You want a fair price, flexibility to get what you want, people that show up and stand by their work and get things done and these guys from Jack, to Dan to Jimmy were all of that and more. Highly recommend for any deck or underdeck work.

We had a terrific experience with this company. We did our due diligence and collected competing…read morebids, and even almost went another way, but their service is what kept them our final choice. The selection process was pressure-free and at our own pace (Drew was great). Scheduling was easy, and within a few weeks of signing the papers, we had our deck and fence replaced. Both jobs were completed in great time. Good crews, good communication, zero problems. Be prepared. Fences and decks are not (and should not) be cheap. Be prepared to discuss/understand permitting, municipal surveying, and inspections. Take your time and be patient--with ANY deck and fence vendor.

I have decided to post my review on Yelp, after having a terrible experience with them and reading…read moreof the other posts on Yelp. It is just not a reputable company, and their practices to feed off insurance is shocking. My neighbor had their fence done by them 2 years ago, and, as we shared the cost of our joint fence, I called them up for an estimate to redo our back fence following the tornado. When they saw the tornado damage, they sent me a quote back for essentially the same job (except one side, not three). This was 44% more than what was paid two years ago!? The salesman provided no reason; wood or labor has not gone up by these amounts. And the cost that had been quoted two years was not a bargain to begin with ($5,257.05 for one side of fence). It is shocking to me that a company that intends to maintain a reputation should exploit those hit by the tornado for easy cash. I would have understood if they were too busy and could not take more jobs, or even if they had a longer delay. But Nick W. said they could actually start fairly quickly, so it's not issue of labor. I shared my concerns about this practice, and they accused me, completely out of nowhere, to be aggressive. I did ask them if they had suddenly increased their price in response to the tornado, and they did not respond. But I resent this attempt at making personal attacks, as this is completely wrong and just not descriptive of just asking a reasonable question. Unfortunately, this strategy of making things personal is all too common when someone they don't like the question. So, my response is to keep it to the substance of the issue. After the fact, when I wrote to make this public, since people and insurance companies should know about their change in prices (and ask them questions). They actually claimed that materials had gone up, to quote lumber by 28-42 %, concrete by ~35 %, labor/fuel/insurance by 18-25 %. And even claimed sources (BLS Producer Price Index, local supplier invoices, and Missouri Department of Insurance rate filings). That is completely false as any serious study would see https://www.bls.gov/regions/mid-atlantic/data/producerpriceindexlogging_us_tables.htm for a source. Of course, even then, we'd be quite far from a 44% price hike exactly when insurances are ready to pay up! Again, this is a very disappointing and there are many better reputable companies here in St Louis that do not feed on the misery of others. In the end, I am glad that we did not do business with them but I hope that bad experience will be informative to others!

I'm not sure how to sum up such a disappointing experience. Talk about a $40K lesson!…read more I reached out after seeing the 60% off installation promotion. They quickly scheduled an appointment and had someone out to provide a quote in no time. The salesman/PM, Gary, was very personable and did a great job explaining everything they could do for our deck/pergola project--I was sold instantly. He emphasized that he would be "our person" throughout the entire project. He provided a 3D rendering of what the project would look like, worked through final pricing, got our job scheduled fast, and even waited for our HELOC to be funded for the down payment. AWESOME, right? Unfortunately, things went downhill as soon as we paid the $15K deposit. Our administrator, Jordan, called the last week of February to let us know we were ready to begin the project the week of March 9th and said she would call by Friday to confirm the exact start date. We informed her that we had not received the requested documents for our HOA, and she said she would follow up. We made it clear that we needed HOA approval before work could begin. When we didn't hear from her that Friday, we emailed both her and Gary for a status update. The documents were supposed to include a final rendering (pictured above) to give a realistic preview of the project because we changed portions of the deck to white. Gary told us those documents would come from the admin team--but we never heard from Jordan again. On Monday, March 9th, workers showed up at our door at 7 a.m. stating they were starting the project . We rushed to get preliminary HOA approval while texting Gary that we still needed those documents. He would occasionally text or call saying he was "working on them." I escalated the issue to corporate and spoke with a representative who agreed the situation was unacceptable and said someone would follow up--no one ever did. We never received a call from corporate, and we never received the documents from Gary. Eventually, he stopped communicating with us entirely for the remainder of the project. As for the project itself, the deck is beautiful--I'll give them that. However, here are my issues: 1. Part of the scope included relocating the deck steps. When they cut down the old steps, they didn't remove the wood from the ground--it was still sticking out. 2. Nails and debris were left all over our backyard. 3. The pergola and final project look nothing like the rendering (pictured above). The field PM, Donnie, explained that what was written in the contract doesn't match the rendering, and they go strictly by what's on paper. Now we have to spend even more money to have it stained to match what we were originally sold. In other words, the rendering was a misrepresentation of what we paid for. They weren't able to complete the project right away due to additional issues and missing pieces, but it was ultimately finished on March 31st. Of course, they had no problem calling and emailing about final payment that day. Donnie was the only person who finally provided the documents and made an effort to address some of the other issues I don't even have the energy to list--but take my advice: this company is not the 5 star experience I thought they would be. They sold us a vision, did a vague contract and got us with the "oh sorry...the rendering doesn't match the contract...we go by contract print only." We had to get an attorney involved just to get them to get someone out here to remove the step stumps and debris. The only reason we didnt proceed with a fight in court is because we had a new baby in the midst of the mess didn't want the added stress. We paid nearly $40K for a project that still needs additional work, and we were treated terribly throughout the process and from the entire corporate team. Let us take the loss for you--find a different company.

Gave them the deposit and now it's like pulling teeth to find out when the deck building will…read morebegin. We don't hear from our salesman

Beware, Unreliable, poor craftsmanship. Started project on a Thursday said he'd be back on Friday…read more Didn't see him again till Wednesday, said he was sick? Finished the project on Wednesday said he'd be back on Thursday morning to get his stuff didn't show up till Thursday evening. Asked him to give me a brush finish but he didn't. Concrete job was roughed in and left to be called finished. Hopefully I'm not going to have to hire someone to take it out and start all over.

Kyle with Macon Concrete was outstanding to work with. We had a vision for a new driveway and third…read morelane addition, and he helped us make sure that it came to fruition in the best way possible. He was friendly, communicative, and very flexible. We had to make a couple changes in the middle of the project, and he handled them without a problem. We would definitely recommend him and use him again.

This company took very good care of us! We did business with Matt over the phone and he went over…read moreand beyond to make sure our order was properly taken care of and that we would be happy with the product. He was even willing to email us sample photos of the different product finishes that we could choose from, which was a huge help in making our final decision. When our rails arrived, they were exactly as shown in the photos and super sturdy with great craftsmanship. But the best part, the price cannot be beat! I did my research on several companies online and Lighted Landings was at the top of my list and within our budget. We will definitely be back and will surely be referring family and friends to this company!

From the owner: Custom stair or newel post turnings, wood treads, thick stair treads, and iron balusters. We…read moreprovide assistance and can recommend installers in the area that can help understand your vision for the look you are trying to achieve. We offer some custom turnings in house, as well as custom glue laminated treads. We offer 5 finishes of metal balusters, as well as over 6 different styles to choose from. We sell direct to contractors thru our contractor pricing program, as well as home owners looking to update themselves or hire a contractor.

We had a great experience with Jones. I sent a request for quote on a Saturday and had someone come…read moreout and understand our needs and give a quote the next day. We had a need for the project to be completed in a very short window (less than 6 weeks) from the day of the quote. The owner said they could make it happen. Other places we contacted couldn't even start within 6 weeks, let along finish. The work crew was amazing and efficient. Overall our experience was without hassle and done 2 weeks ahead of time of our deadline. I highly recommend.

Jones built us a stunning deck, however, they blew out our electricity to the back porchlight and…read morethe porchlight below the deck by the door that leads out of our basement. I know it worked while they were working on our deck because they used the outlet on the deck for their power tools. My husband went into their office twice to tell them about it and called once. Each time he was told someone would be out and they never came. We have gone a year now without porchlights in the back and are expected to pay for the issue they caused. Just beware.

Avoid this company at all costs. Handyman connection sent a new employee out to build a set of…read moresteps and concrete pad for our patio. We paid the employee $2,300 and he only completed about 1/3rd of the work. We paid the employee directly per his instructions after we signed a handyman connection invoice. The employee never returned to complete the job. The company refuses to refund or finish the job since we paid the employee directly. We showed the company all evidence of communication with the employee that clearly shows we believed we were working with the company. Come to find out this employee stole from multiple other customers as well! This company is sending individual employee's out to jobs with no follow up or oversight from management. This is not the owner's primary job and he is extremely unresponsive. I would advise against trusting this company.

These guys came out quickly to diagnose a problem with my whole house fan. And he fixed it! I…read morethought I was going to have to replace it. John is very knowledgeable and friendly. Will definitely use again.

Permaseal USA, located in St. Louis County Missouri, is not or has not, honored a 25 year warranty…read morethat was included in the selling of their deck sealing treatment. I have been ignored presently when calling this company about the rot and deterioration of my wood deck; which was treated in 2019. Approximately a year ago, I called the company and one of their employees came out to look at the damage and was assured that it would be taken care of; since the damage had occurred after their treatment. My deck was completely fine with no rot or deterioration prior to their treatment. The construction repair employee, named Kevin, said that he would come back with the wood needed or required to repair my deck. As recent as a couple of months ago I even spoke with Ben Jensen, the owner of the company; whom also reassured me that he would honor the 25 year warranty for this problem. Now, within about the last few weeks, all that I have received from the company is a couple of e-mails from Neal, a manager, stating that the warranty does not cover any replacement of wood that has rotted or deteriorated. I have a warranty that states any wood that rots or deteriorates after the treatment would be covered under the warranty. What good is the warranty if they won't replace wood that has rotted after their treatment? My deck was in perfect condition before they treated it; as they surely wouldn't warranty the treatment if any previous rot or deterioration was present! I have also filed a complaint with the Missouri Attorney general and the Better Business Bureau. Apparently, this company is trying to avoid honoring the 25 year warranty and not standing behind their treatment service! Sent from Mail for Windows

Andrea Purvis 2 reviews…read more just now NEW Early January the strong winds unfortunately blew our 6ft wood fence over. I had called several companies for bids to solely replace/repair our posts (as we have 3 dogs) a solid fence is a given necessity. Casey came out and was absolutely lovely. He was punctual, informative, and all around a very personable guy. We ended up going with Casey because I truly felt that he cared about our situation in securing our fence for our pups. He wasn't concerned about up-selling or making more money. He cared about what we needed. He kept me informed every week of any updates that I needed to be aware of. Once he told me the start date I was so excited! His crew showed up promptly on time, were so polite and respectful of my home, and were also personable as all get out. I don't know about you guys, but I love working with people that actually love their jobs, their coworkers, and take pride in their work. I had the pleasure today to work with Casey, Patrick, and Axel. I couldn't even make up a bad thing to say. They were all perfect, kind, just truly lovely. Our project Im sure wasn't the largest, but they made me feel like it was with the care they took completing it. They walked me through everything they did, showed me how secure it was, and cleaned up like nothing ever happened. We will certainly be using them moving forward always. If anyone needs a fence, or a fence fix. Select Fencing, your only solution. Thank you guys!!

I chose Select Fencing based on their positive reviews, but unfortunately my experience has not…read morematched that. Early in the process, they removed a gate I had specifically asked to keep. I let it go at the time, but in hindsight it reflects a lack of attention to detail on the initial installation. I wish I had paid closer attention at the time of install. While the fence looked great at first, multiple issues have come up within six months. There are nails protruding through several areas, some boards were never properly attached, and both gates have repeatedly failed to function correctly--we often have to force them open just to get in and out of the yard. A wooden topper has also come loose and is now flapping in the wind. To their credit, they did respond to my initial concerns, but new problems continue to surface. Taken together, this raises concerns about the overall quality and durability of the work. I would recommend thoroughly inspecting the installation before considering the job complete.