They came out, inspected the roof and told me they didn't think the insurance would cover because…read morethey didn't think the damage was severe enough. My thought at that point was...well at least they are not out there just to make a buck.

Ask for Jake or Gabe!! Potential roof and skylight issues became suddenly evident. Based on a…read morefriends' referral, I contacted KPro. The responsiveness, diagnostic ability and professionalism of both Gabe and Jake sets a high bar for competing service providers. Estimates developed quickly with costs being quite competitive.

I entered into a contract on April 8, 2025, with CRSS for storm damage repairs to my home…read more It has now been more than seven months since the contract was signed, and no work has been performed, nor have any materials been delivered or installed. I have exercised my right to terminate the contract. Because no services were rendered and no a substantiated expenses were incurred, I've exercised my right to terminate the contract and have requested a full refund which also includes my deductible. There has been a seven-month delay caused by CRSS's refusal to move forward with the repairs as requested by my Insurance company. My insurance company confirmed they would accept photos of a repair that did not match and would submit them for review toward a full replacement. Despite this, no progress has been made on the siding or gutters, leaving my home in disrepair and an eyesore to the neighborhood. The siding has been removed on two separate occasions for samples and has yet to be replaced As communicated by phone on August 13, 2025, I requested completion of the project before the end of September 2025 to avoid HOA fines. It is now November 1, 2025 and still nothing is done. He refuses to return my money and feels like he is owed 40% of the money I paid up front. Nothing, absolutely NOTHING is stated in my contract that he is owed money when nothing is done. The insurance company asked for specific photos, those were not given and they requested a second time to be able to move forward. It's apparently mine and the insurance companies fault that he was not able to do his job the first time of getting the photos. And lastly when I asked why things were still not moving forward, he told me that now he needed someone from the insurance company to show him where the damages are! I don't know how it went from the initial scope of multiple people seeing the damages to now, not being able to see them and needing the insurance to come out to show him where they are. I requested to have my money by October 31, and here November 1, NOTHING! I'm sorry that I got involved with this company.

They were great. Dan was super helpful and made working with the insurance company alot less…read morepainful. We were selling our house after the hail damage in March and with all the rain they were still able to get out there and finish the work before closing.

This is a late review but better late than never. When the…read morecountry started to shut down the company I work for set us up to work from home. After looking through the windows of my house for about 3 weeks I decided I wanted new windows. I called several companies. The last one (there were 4) to show up was Maris. The salesman walked the perimeter of my house like all the rest. The salesman spoke outside like all the rest. The salesman arrived on time like all the rest. What made him different is that instead of selling me some windows he sold me a gutter. He mentioned that my right gutter looked bad...asked if I got water in my basement at all and then told me that it might be wiser to get new gutters than windows. I was sad and didn't have the money to get a ton of windows and knew that I probably didn't have the money for 2 gutters. Not a problem. They worked with me. Sadly, the salesperson whose name escapes me was super nice and understanding. When the installers came to do the work they were very fast and tidy. They were super polite. Maris EVEN sent people to fix a spot that leaked on part of the other gutter. NICE company. Why the 4 out of 5 then? Well, I wasn't called as to when the installers were coming. It would have been nice to know that rather than them just show up. Would I recommend and use Maris again? ABSOLUTELY!!!

This is the fine craftsmanship of a Maris Home Improvements window install in the pictures attached.read more

My Experience with Upper Deck Roofing - A Cautionary Review…read more In April 2025, I hired Upper Deck Roofing after positive reviews and confirming they were a preferred Owens Corning contractor. I paid my deposit on 4/2. Shortly after they raised the price due to a measurement error, which I accepted. The first roof install occurred on 4/24--but I immediately noticed problems. They had improperly reinstalled my TruGuard gutter system by nailing it directly through the new shingles. Initially, Jake Calvert (owner) denied it. Only after I showed video proof did they acknowledge it. Owens Corning and TruGuard later confirmed in writing this method was improper and damaging. I was told it voided warranty coverage. Jake shifted blame, claiming a vague email was warning enough. A rep from their team admitted they should've told me to have the guards removed. After legal pressure, & refusing to sign a doc waiving consumer rights, a second full roof tear-off and new system install occurred on 5/28. The final roof looks good--but getting there involved months of denial, pressure, and emotional stress. This process cost me peace of mind, time off work, and trust. I'm sharing so others go in with eyes wide open. Video available. Proceed with caution.

Jake and his team at Upper Deck Roofing were truly a pleasure to work with. They were able to…read moreinstall my new roof quickly (within 2-3 weeks of signing the contract), and had the job completed within one day. They were meticulous with the installation and clean-up. After they were completed, I walked my property to look for nails as a precaution and didn't find a single one. Jake was also very helpful when I had a lot of other questions throughout the process. So glad I chose Upper Deck Roofing and would recommend them to everyone.

As so many have experienced, storms have been rolling in over the last few years. Three times, we…read morejust patched our roof, but after this last one, the time had finally come to file an insurance claim and get it replaced. We have State Farm, and they referred us to Black Dog Roofing, and are we glad they did?! Every step of the way, it's been a fantastic experience with Black Dog. John came out, inspected and marked the roof, answered all our questions, advocated with the State Farm appraiser, and recommended some strategic upgrades that make a ton of sense. They guided us through materials and color selection (including running multiple samples out to us when we couldn't make up our minds), worked with us on payment, and were in constant communication via text, answering my questions and in general making everything easy. They acted fast too. It took a little over a month from start to finish to get our new roof, and we love it. The materials arrived exactly when they said they would, and so did the workers. Then they got it done in a single day, and when we got home, we couldn't even tell they had been there. It was like a new roof just magically appeared on our home. Awesome. Everything I'd hoped for. In terms of cost, I have never gotten a new roof before, so I have no frame of reference, but the costs all along the way felt reasonable to me. And insurance covered most of it (except the upgrades, obviously), which was great. Next, they are replacing one elevation of siding and then our gutters and downspouts. I'll update my review after that's done, but so far I couldn't be more pleased. If you need work on your roof, definitely check these guys out.

I was in a bind in 2011. I was buying a house that had a damaged roof, but there had been a hail…read morestorm and I wanted to use a company that was local and used American Citizens. It was difficult to find a company that was available, local, and used people who were legal residents. Auchly delivered a sample book to my rental house while I was at work, came out the same day I talked to them and gave an estimate, AND got the roof on that weekend so it would be done by the closing of my house. I can not thank them enough. The work was great, they got all the nails around the house as it's been 5 1/2 years and I've only found 2 nails after a full roof tear off and put back on. I'd recommend this company to anyone....and I have.

We chose Auchly to replace our roof. They were very easy to work with, gave an honest bid and did…read morethe work in the time frame that they said it would be done. (said they could do it in a month and they were here one month later). The day of, the crew arrived on time, did a great job and completely cleaned up after. We were very pleased with everything and highly recommend them.

My wife and I recently got a new roof installed by John and his company. The result was exactly…read morewhat we hoped for, quality work done at the time they gave us for a great price. They had to come back for a touch up and they sent a crew! The touch up was done in in less than an hour. The work site was cleaned up completely and our documentation followed in a day. I would recommend this company without hesitation.

I've worked with a lot of roofing companies since June 2024, and Martin & Sons LLC was by far the…read morebest. I had a leak coming into my office and kitchen, and they were quick to assess the problem and give me a solid solution. Communication was great the whole way through--they kept me updated and were easy to reach. They got the job done fast and efficiently. There were some nails left around the yard afterward, but that's pretty common with roofing work. Also, an oil stain showed up on the driveway from a delivery truck (not even their vehicle), but they still took care of it without any hassle. Their pricing was very reasonable, and overall, I was really impressed. I'd definitely recommend Martin & Sons LLC to anyone needing roofing work.

Was just driving behind someone in a branded company vehicle who is clearly drunk. Not only did…read morethis person drive through red lights, but was also going around multiple cars that were stopped at a red light so they would be first to go from a short line. My friend and I happened to be going the same direction as them for a few minutes, and she took photos and a video of them swerving all over Vandeventer and Tower Grove Ave. Photos are attached of the vehicle. First of all, shame on you for driving drunk - you could seriously hurt someone or worse. Second, don't drive like an idiot in a company branded vehicle.

Showed up on time and explained the process in a timely manner. I highly recommend Master Roofers…read moreof America!