I cannot recommend doing business with this company. You pay a premium for professionalism and…read moreexpediency with these contractors. I got neither. Spend your hard earned money on a better staff that communicates and schedules at a professional level. TLDR: Because of scheduling negligence and poor communication, my project for a deck and patio cover was 3 times delayed and downgraded to just a deck because of administrative issues. Ultimately it was completed almost 3 months after the initial estimate. Our 12x20 deck ended up being $28,000. I put the initial deposit down in mid April for a deck (12x20) and screened in patio cover attaching to my house. It was an expensive project (~$41,000) that we were excited to have done. They estimated completion of the entire project by mid June. After the deposit we heard nothing from them until late May for a quick measurement on our property to verify the drawings. We expected the construction timeline to be very similar to the initial estimate. We heard nothing for weeks. Giving the benefit of the doubt, I reached out at the end of the month for an update. My PM stated they were a few weeks behind-- frustrating that the information wasn't shared, but understandable given the rainy spring. Fast forward a few weeks and yet again I was given the run around. I had many unanswered texts and phone calls. It was the end of July when I finally heard back from them. Turns out the project manager assigned to me dropped the ball. The permits for the initial deck and patio cover were approved, but allowed to expire. On resubmission it was found to be a violation of city ordinance so the patio cover had to be removed from the project. The 3rd round of permitting finally got approved. At this point I was very frustrated with the 1.5 month delay and ready to cancel. They whipped up a new contract quickly and I returned it quickly. Somehow things were still delayed. Finally they began on August 27th. The crew was FANTASTIC. They worked incredibly hard and had it up in 3 work days. I cannot praise them enough, their product was great. They are the only reason this experience was 2 stars instead of 1. At the end of the project I aired my grievances and was told they could not offer any discount despite the issues. I didn't even get an apology until I asked for some sort of reparation. Ultimately there are too many other decking companies that would be easier to work with that I would not recommend working with this one.

Aesthetic Design and Build completed our deck a few years ago. I'm so glad we went with them. The…read moredeck still looks amazing, and they're always responsive with follow up questions. We're getting ready to do a room addition project, and we have questions regarding aspects of the deck. Dan is ABSOLUTELY PHENOMENAL!!!! He has answered so many questions and been beyond helpful.

This is the fine craftsmanship of a Maris Home Improvements window install in the pictures attached.read more

The fine craftsmanship of a custom window install by Maris Home Improvements:…read more -Two windows Maris replaced on back of house where no eave is present had window wrap caulked to siding and no aluminum rain caps. Caulk failed prior to first heavy rain. -Slider on back of house also lacked an aluminum rain cap and caulk when payment was requested for a completed job. I called and Maris came out and caulked. No capping on slider. -"Installation includes all caulking/aluminum capping-where needed" is stated on the Maris contract. -First heavy rain 3 weeks after install I had heavy water running down the sheathing and interior foundation wall below one window where caulk failed, and wrap was catching water. -Maris paid for Servpro water remediation to dry up the water and do a flood cut after I requested it. Maris and I agreed to have Alside's warranty contractor detail and repair all the issues from my install in April 2024. See after picture of the water intrusion window where an aluminum rain cap was never installed. Window was taped.

This is my second time using Chesterfield Fence and Deck for new fence installation…read more They put in a very nice wood fence at my previous home and I needed a new fence at my new house. After my experience with Chesterfield Fence 13 years ago, I knew they were the right company to call for my new fence. Brad, our salesman went above and beyond! He had to make a few adjustments here and there as we worked with our HOA. He was always willing to jump in and get the work done. He even took my calls while he was on vacation. Talk about top notch 5 star service! The fence crew did a fantastic job with the install of our black aluminum fence. We love the look of our new fence. It's classy and many neighbors have complimented it. Let's talk price. The price of the fence and install was fair and honest. As we made adjustments, the price reflected those and went down. Chesterfield Fence should be your go to company!

We had a terrific experience with this company. We did our due diligence and collected competing…read morebids, and even almost went another way, but their service is what kept them our final choice. The selection process was pressure-free and at our own pace (Drew was great). Scheduling was easy, and within a few weeks of signing the papers, we had our deck and fence replaced. Both jobs were completed in great time. Good crews, good communication, zero problems. Be prepared. Fences and decks are not (and should not) be cheap. Be prepared to discuss/understand permitting, municipal surveying, and inspections. Take your time and be patient--with ANY deck and fence vendor.

Brandon, the salesman, came to the house with lots of choices. I thought this was a great bonus…read moresince other companies didn't even come in the house only measured the deck and gave me no choices as to color or quality. I'll be excited to see the finished product.

Thanks to Mac and crew I love my fence! They were very kind, considerate and professional. When a…read morequestion came up they came got me and together we worked out an answer. The product installed is very sturdy and works well for me. To be honest I had a long discussion with Chat GPT, fed in information from all my estimates and Gaber came out on top with value, construction, experience, reputation and warranty. The neighbors exclaimed it's beautiful. Ask for Zak in sales and Mac to lead the project.

Beware, Unreliable, poor craftsmanship. Started project on a Thursday said he'd be back on Friday…read more Didn't see him again till Wednesday, said he was sick? Finished the project on Wednesday said he'd be back on Thursday morning to get his stuff didn't show up till Thursday evening. Asked him to give me a brush finish but he didn't. Concrete job was roughed in and left to be called finished. Hopefully I'm not going to have to hire someone to take it out and start all over.

Kyle with Macon Concrete was outstanding to work with. We had a vision for a new driveway and third…read morelane addition, and he helped us make sure that it came to fruition in the best way possible. He was friendly, communicative, and very flexible. We had to make a couple changes in the middle of the project, and he handled them without a problem. We would definitely recommend him and use him again.

We had a great experience with Jones. I sent a request for quote on a Saturday and had someone come…read moreout and understand our needs and give a quote the next day. We had a need for the project to be completed in a very short window (less than 6 weeks) from the day of the quote. The owner said they could make it happen. Other places we contacted couldn't even start within 6 weeks, let along finish. The work crew was amazing and efficient. Overall our experience was without hassle and done 2 weeks ahead of time of our deadline. I highly recommend.

We had the same experience as Keith P. I thought maybe I was imagining it…read more Guy who came out was one of the owners (apparently). Didn't really listen to what our goal was. Instead asked some questions and ran with part of my answer and just gave us a quote for that project instead of the one we described. He wanted to do a bigger project, so asked questions to that end because apparently fixing my small deck wasn't worth it for them. I don't know if his pricing was fair because the other company came out and actually listened to what we wanted and then gave us an estimate for exactly what we wanted. I asked if the wood on our deck could be saved. Immediate no (even though he said current store wood is worse quality than when this deck was built as a means to emphasize the benefits of composite at an earlier point in the convo). Made me feel guilty for being honest that we would be getting a couple of bids to compare. I was being honest to say that we were trying to do due diligence. His attitude changed and he emphasized at multiple points after that the free work he was doing by giving me an estimate. Their business model is to come into your home and provide pictures and product samples and then write up the quote then and there. I just wanted a guy to come out, look, and email me the quote. Instead it was a lengthy process . Seemed like an old-style sales approach. Also, they wanted both owners to be home and he seemed annoyed that it was just me...but we literally just wanted a quote, so no my spouse was not going to take off work for an estimate. Overall just weird energy and a strange experience! And I've had plenty of bids/estimates for projects around the house including, house painting, fence installation, deck repair, etc. Tl;dr - didn't listen to what we wanted. Up-sold. Appointment took forever. Not a good vibe.

Avoid this company at all costs. Handyman connection sent a new employee out to build a set of…read moresteps and concrete pad for our patio. We paid the employee $2,300 and he only completed about 1/3rd of the work. We paid the employee directly per his instructions after we signed a handyman connection invoice. The employee never returned to complete the job. The company refuses to refund or finish the job since we paid the employee directly. We showed the company all evidence of communication with the employee that clearly shows we believed we were working with the company. Come to find out this employee stole from multiple other customers as well! This company is sending individual employee's out to jobs with no follow up or oversight from management. This is not the owner's primary job and he is extremely unresponsive. I would advise against trusting this company.

These guys came out quickly to diagnose a problem with my whole house fan. And he fixed it! I…read morethought I was going to have to replace it. John is very knowledgeable and friendly. Will definitely use again.

Permaseal USA, located in St. Louis County Missouri, is not or has not, honored a 25 year warranty…read morethat was included in the selling of their deck sealing treatment. I have been ignored presently when calling this company about the rot and deterioration of my wood deck; which was treated in 2019. Approximately a year ago, I called the company and one of their employees came out to look at the damage and was assured that it would be taken care of; since the damage had occurred after their treatment. My deck was completely fine with no rot or deterioration prior to their treatment. The construction repair employee, named Kevin, said that he would come back with the wood needed or required to repair my deck. As recent as a couple of months ago I even spoke with Ben Jensen, the owner of the company; whom also reassured me that he would honor the 25 year warranty for this problem. Now, within about the last few weeks, all that I have received from the company is a couple of e-mails from Neal, a manager, stating that the warranty does not cover any replacement of wood that has rotted or deteriorated. I have a warranty that states any wood that rots or deteriorates after the treatment would be covered under the warranty. What good is the warranty if they won't replace wood that has rotted after their treatment? My deck was in perfect condition before they treated it; as they surely wouldn't warranty the treatment if any previous rot or deterioration was present! I have also filed a complaint with the Missouri Attorney general and the Better Business Bureau. Apparently, this company is trying to avoid honoring the 25 year warranty and not standing behind their treatment service! Sent from Mail for Windows