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Fenton, MO

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SRP Home Improvement

4.0 (7 reviews)
Closed • 7:00 am - 5:00 pm

Services - SRP Home Improvement

Carpenters

Deck construction

Stairway addition

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Kirkwood Fence - A vinyl fence installed in a St. Louis County yard.

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Our house is as a victim of the May 17 tornado that ripped out our 45 year old wooden fence…read more Kirkwood Fence was recommended, and they exceeded our expectations! The fence is beautiful, and the crew was on time, respectful of our property, and made sure we were happy with the result. We could not be happier!

Update 1-9-26: The sales manager reached out to me directly after reading my online review. He…read morelistened to my concerns, asked how he could make it right, and agreed to make a price adjustment. As noted in my original review, the work was done well, and I am now satisfied with both the repairs and the resolution. ******** I wish this were a more positive review, but I would not recommend Kirkwood Fence. Our salesperson estimated that our fence repair would take 4-8 hours. He explained that the company subcontracts repair work and books labor in half-day or full-day blocks, at $750 or $1,500 respectively. Based on his estimate of the scope of work, I agreed to a full day of labor. The written estimate sent later that day initially overstated the cost by about $600, which was later corrected and approved. On the day of the repair, the crew arrived on time but had been given incomplete information and brought only half of the required materials. They were able to return to the shop, pick up the remaining parts, and complete the repair by lunchtime. Once work began, the repair itself took just over two hours. Despite this, I was charged for a full day of labor. I tried to discuss my concern with the owner, but was referred back to the salesperson, who indicated that no adjustment was possible. The repair work itself was well done and the installation team was great, but my experience with the company left me feeling I'd been suckered.

Aesthetic Design & Build - Aluminum railing in St. Louis, MO

Aesthetic Design & Build

(8 reviews)

I cannot recommend doing business with this company. You pay a premium for professionalism and…read moreexpediency with these contractors. I got neither. Spend your hard earned money on a better staff that communicates and schedules at a professional level. TLDR: Because of scheduling negligence and poor communication, my project for a deck and patio cover was 3 times delayed and downgraded to just a deck because of administrative issues. Ultimately it was completed almost 3 months after the initial estimate. Our 12x20 deck ended up being $28,000. I put the initial deposit down in mid April for a deck (12x20) and screened in patio cover attaching to my house. It was an expensive project (~$41,000) that we were excited to have done. They estimated completion of the entire project by mid June. After the deposit we heard nothing from them until late May for a quick measurement on our property to verify the drawings. We expected the construction timeline to be very similar to the initial estimate. We heard nothing for weeks. Giving the benefit of the doubt, I reached out at the end of the month for an update. My PM stated they were a few weeks behind-- frustrating that the information wasn't shared, but understandable given the rainy spring. Fast forward a few weeks and yet again I was given the run around. I had many unanswered texts and phone calls. It was the end of July when I finally heard back from them. Turns out the project manager assigned to me dropped the ball. The permits for the initial deck and patio cover were approved, but allowed to expire. On resubmission it was found to be a violation of city ordinance so the patio cover had to be removed from the project. The 3rd round of permitting finally got approved. At this point I was very frustrated with the 1.5 month delay and ready to cancel. They whipped up a new contract quickly and I returned it quickly. Somehow things were still delayed. Finally they began on August 27th. The crew was FANTASTIC. They worked incredibly hard and had it up in 3 work days. I cannot praise them enough, their product was great. They are the only reason this experience was 2 stars instead of 1. At the end of the project I aired my grievances and was told they could not offer any discount despite the issues. I didn't even get an apology until I asked for some sort of reparation. Ultimately there are too many other decking companies that would be easier to work with that I would not recommend working with this one.

Aesthetic Design and Build completed our deck a few years ago. I'm so glad we went with them. The…read moredeck still looks amazing, and they're always responsive with follow up questions. We're getting ready to do a room addition project, and we have questions regarding aspects of the deck. Dan is ABSOLUTELY PHENOMENAL!!!! He has answered so many questions and been beyond helpful.

SRP Home Improvement - carpenters - Updated October 2026

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