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    Jones Home Improvements

    3.6 (9 reviews)
    Closed 7:00 am - 3:00 pm
    Updated 2 months ago

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    Services - Jones Home Improvements

    Deck construction

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    3.5
    (3 reviews)
    Roofing
    Responds in about 10 mins
    4.0
    (25 reviews)
    Gutter Services
    4.5
    (49 reviews)
    Gutter Services
    Responds in about 10 mins
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    2 years ago

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    Thanks so much for the kind review

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    Cabinets To Go

    Cabinets To Go

    2.9
    (16 reviews)
    $

    BUYER BEWARE!!! If I could give negative stars, I would. Unfortunately, I didn't read enough…read morereviews before engaging with this company. Be prepared for bait and switch, extremely poor customer service, and to be ghosted after you pay thousands and thousands of dollars for a mediocre product. The sales person is going to look out only for his bottom line and then his manager is going to shrug and say, "it's company policy, my hands are tied." BUYER BEWARE!!!!!!

    If I could give 0 stars I would. My wife and I are remodeling our kitchen, and our first stop was…read moreCabinets-to-Go in Saint Peters. It started off good. Trista found the cabinets, and countertop that she liked which was then ordered by the salesman Alex. We were given the 40% off promotion with 0% financing for 12 months. In order to get the 40% off I was required to apply for and use a credit card through Cabinets-to-Go. I was approved for the financing, my wife put $4000 down, then Alex ordered the cabinets, and island countertop. Fast-forward to one week later I received a call from the manager at this location whose name is Terri, who stated that the cabinets that Alex ordered were being discontinued so we would have to choose another set. When asked how this could happen she said as in previous reviews that she was "on vacation" and the only one who would know about certain cabinets being out of stock, or discontinued. I asked why this wasn't communicated to the team who are actively selling their products before she went on vacation, and who is to blame. Her response was, "No one is to blame". It would've been nice to know that these cabinets weren't available before a hard credit inquiry hit my account which I can't close because another hit to my credit will occur. I let her know that I assume they will honor us with similar cabinets at the same price with the 40% discount. Terri's response was I can't promise anything. I then asked her to talk with her boss then give me a call back. Fast forward to the following week. No call back. So I went to her office on Friday afternoon, and spoke with her directly. She told me there is nothing she can do and that I should call 1-800-222-4638 (800-CABINET). I asked why she isn't calling customer service as an advocate on my behalf in which she stated because I know they can't do anything about it. I was livid at her response and asked her to have the regional manager give me a call to see what can be done to rectify this situation. I told her to refund the $4000 down payment and I expect a call from her manager. Fast-forward another week. No call back. I call her on the following Friday. Terri answered the phone. I let her know who I was, and told her the regional manager hasn't called me yet. Her response with a sarcastic chuckle, "You canceled the order when we refunded your $4000 back therefore it's not necessary for my manager to call you. You can call 1-800-222-4638 to see what they can do". I let her know I never canceled the order I just wanted my down payment back until I talk with her manager. Why would I cancel when I have an open line of credit that can only be used with cabinets to go. She went around in circles saying that when you ask for a down payment back that is the same as saying you cancel the order. I was beyond frustrated so I hung up. She then called me back saying, "I think we lost a connection". I said, "I hung up. Have a good day". She then sent a text to me with the following response, "Hello, Eric. Our customer care number is 800-222-4638 (800-CABINET). Thank you. -Terri, Cabinets To Go St. Peters. This was the absolute worst customer service I have seen in my life. I was ghosted twice with no explanation. They did nothing to try to rectify the situation. The only thing I wanted was the original price promised with similar cabinets. They were unwilling to help. The only help they gave was to give me the customer service number in a facetious way. For your own sake and sanity stay away from Cabinets To Go- St. Peters. Eric Lockett

    Valenti's Design, Build & Remodel

    Valenti's Design, Build & Remodel

    5.0
    (1 review)

    This review is for Valenti DBR who served as a general contractor for a significant remodel of the…read moremain floor of our home, to include new exterior doors, removal of walls, a completely new kitchen, flooring, the move of a bathroom (tear down old bathroom and build up new bathroom in new location), a new fireplace, etc. My husband and I started talking to Joe Valenti and his team a full year before committing to a design plan and starring construction.The team was very helpful through several iterations of design planning. Absolutely no pressure, and just amazing service and professionalism throughout. Joe was incredibly patient while we decided on the right time to get started. As construction got underway, the team was respectful of our home and space, being careful to tidy up at the end of each day. They provided meaningful updates throughout, giving us opportunities for input while also offering their professional opinion on matters. When the unexpected would happen (as they do with a project of this size), we were so grateful for a reliable team to lean on. Things were taken care of, and done well. The attention to quality and detail cannot be matched, and that's coming from someone who is particular and picky. Joe and his team have been fantastic partners for this project. They really did make our remodel dreams come true.

    From the owner: Valenti's Design, Build & Remodel provides windows, doors, siding, kitchen and bath remodeling,…read moredecks, fencing, design and build services, screen rooms, additions and home improvements to the St. Charles, MO area.

    Stonebridge Roofing

    Stonebridge Roofing

    4.4
    (49 reviews)

    10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

    I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

    Jones Home Improvements - vinylsiding - Updated July 2026

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