We purchased an existing home which needed to be updated after 20 years & to fit our family better…read more Jill our sales person was a terrific help on this large project & great eye for design and making sure all finishes went together in each space we were working in, complete with lighting & fans, 6 bathrooms, new kitchen, laundry, etc. The ending results have been better then we could have imagined, very excited to be able to start enjoying all of our hard work! Jill helped us with our last home as well, which is why we knew we wanted her professional help again! Thanks!

First time in this showroom and I was really excited to see what they had. We were looking for…read morefaucets and light fixtures. We were greeted at the front desk by a woman who was pleasant enough, but basically pointed us toward the back. So we went back there, wandered around lost for 20 minutes or so. We had several questions but nobody offered any assistance. We were the only customers in the store. I found that to be extremely rude, so we left. As we walked out, the woman at the front desk told us to have a nice day. Not "can I help you with something? Did you find what you needed?" So we went somewhere else and spent our money where we were well taken care of. I'll never look in Ferguson again.

Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!

Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

Rachael and Mike Siegler are fantastic to work with; very customer oriented and eager to make sure…read morethe job is done right the first time. Rachael was fantastic with helping us design our kitchen update and it was quick not 2-3 weeks out like other places. The cabinetry offered is top notch. The installer Steve is excellent and treated my home like his own. Steve takes pride in his work and ensures everything is perfect. The cabinetry is super level and all the craftsmanship to install the trim work was impressive. You cannot go wrong working with Sieglers. Best ever; and they are a full service shop that can do it top to bottom. I have redone 3 kitchens now so I have a pretty good idea of what's good or not. Kudos Rachael, Mike and Steve as well as others that worked in my home

Gateway Kitchens has an amazing staff. I have used them for multiple projects. We don't even look…read moreelsewhere anymore because of their great work. We highly recommend!

We hired Gateway Kitchen & Bath to totally remodel our master bathroom. Cannot say enough good…read moreabout this company. They were fantastic to work with from beginning to end. Designing exactly what we wanted was so easy to do working with Scott Scarfino, the owner's son. Scott came to our house himself to take measurements before he ordered anything, he came by several times during the renovation process to help out and check on the progress. Jerry, the contractor that did all the work was at our house every day until the job was completed. After it was completed, he had my husband and I look over everything to make sure we were satisfied with everything before he left. The following day, Scott came by to look at everything and wanted to make sure we were happy with everything. There were no hidden costs, the renovation cost exactly what they quoted us. Down the road we have some more work that we're wanting to have done at our house and Gateway Kitchen & Bath will be the company that we will go to for that work. Great, great experience.

We are so fed up and disappointed with Signature Kitchens and Bath. Project started just after…read moreMemorial Day and still is not done (moving a wall and full gut/replace 2 small bathrooms). They do not respect us as customers deserving of even mid-quality work, and they don't seem to recognize the degree of utterly unnecessary inconvenience and disruption that they continue to inflict upon our family. Our bathrooms are still unfinished (only one shower is available for 4 of us), we can't move our stuff back into these spaces to use them reliably, and our garage bay has been full of supplies for 4 months. The work that we can see is so sloppy that it makes me genuinely afraid of the work that we can't see. The only reason this project is finally moving again is because John has begun to prioritize this project and he's been finding time to resolve issues one by one. We genuinely appreciate that, but why isn't this company ensuring that this project gets the labor, resources and quality control to finally get it completed correctly?

They helped us match some cabinets for our bathroom that are 23 years old. Great service!read more

There's nothing like this store. You get dizzy looking up and down the aisles. And up totally to…read morethe ceiling, which makes you more dizzy I was there with Little Sis and Big Sis. We all had agendas. And we are conversational shoppers. Groucho, Harpo, Chico. Hey, what about that? Where did that come from? Who rices potatoes? Anne Burrell. Look at that thing! Hey, did you see this? Look over here in this aisle. It was such a fun shopping trip at this store. And WE HAD COUPONS! We were in here a LONG time. This is ONE store I could spend a lot of time . . . just looking. I had six coupons, most of which had expired. But they took them all. Little Sis bought a boatload of stuff. I bought what was on my list . . . and had been on my list for a long time: Calphalon skillets, paired as two -- a ten-inch and an eight-inch for $50 . . . regularly $85. And freezie things -- I don't know the name -- those things you put in your freezer and then can put them in your cooler to keep sodas cold. But I got two to replace two I have that seemed to be getting softer and less weighty. I figured they were leaking their juice, and I don't know what their juice is -- so I thought that could be bad business. So, they went to the trash as soon as I got home. I bypassed a two-year pocket calendar for $6, saying to Big Sis I thought that was expensive. I believe she cringed. But I stood by it.

I've not always been a fan of Bed Bath and Beyond. I don't find a lot of stuff in here that I need…read morebut there are a few things that I prefer to buy here over other home stores. For example, the Scrub Daddy. It's a cleaning sponge and they don't sell them at Target or Walmart (at least not that I've seen). Also I buy my K-cups here. I've also made a few bigger purchases; a Keurig, comfortor, etc. I can't say enough about the customer service at this location. I tried using an expired coupon at the Brentwood location and the cashier told me he couldn't honor it but if I came back with a valid coupon he could do a price adjustment. This location has always honored my coupons, expired or not. One day I couldn't even find my coupon and the cashier at this location scanned one she already had for me! Also, we got a Keurig for Christmas that broke and without a receipt or even the box it came in, they let me exchange it for a new one without any hassle. These guys are great!!!

I recently visited St. Louis Tile Company. I wanted something special that was different from what…read moreI had seen in the large home improvement stores. I had assumed that it would be too expensive, and that it would not be competitive with Home Depot, Lowes, etc.. I could not have been more wrong. They had gorgeous tiles, huge selection and many items were in stock and on sale. The tile I selected was actually significantly less than similar tiles that I had looked at Home Depot and Menards. What made the experience even better was the excellent customer care. Rhonda was amazing. She was so patient, knowledgeable, and led me to the perfect tile for our project. I am looking forward to working with them again for our next remodel. Incredible selection, great value, and superb staff.

St. Louis Tile is THE place to go if you're in the market for beautiful flooring, wall tile etc…read more along with the BEST customer service ever. We shopped at several local tile shops always feeling like the staff didn't care about customers at all. Then we walked in to St. Louis Tile in Ballwin. You will be made to feel like you and your project are the primary reason they go to work. Tommy the manager is awesome, he knows his product and his staff is trained in customer service that you will be amazed by. Needless to say we are thrilled we stopped by that day to see what they offered and won't bother with any other "tile shops" going forward. Do yourself a favor and stop in you'll be so happy you did!

I am currently working with this company and It has been a nightmare, Kelly as she calls herself…read moredoes not pay her workers which is pure exploitation, not to mention these are people of Hispanic descent. they are in the middle of framing a building and they have not been paid by this contractor. we gave them half the cost of the project before they even started the job, with multiple pricing increase along the way. Kelly is very inexperienced when quoting projects and will definitely bait and switch her pricing mid project, not to mention her attempt to nickel and dime you along the way. she agreed to a price and is now not willing to finish the project if we don't agree to her new price. I would not trust this company to build me a dog house, nor would I trust Kelly, the way that she treats those who contract with her is just unbelievable. Unless you want to end up in court with this company please make sure she is quoting you correctly up front. I DO NOT RECOMMEND THIS COMPANY!

I was impressed by their work ethic and honesty. I had a plumbing repair that included the removal…read moreand replacement of a cabinet with sink and countertop and woodwork. One company said I'd have to get several companies to coordiate it all, but this one did it all, and at a fair price. The owner stressed she wanted to make sure I was completely happy and suggested I wait to pay her after I'd had a chance to make sure everything was perfect. Even after payment, she said to give her a call if I have any problems. I hope to have them do some other projects I have coming up.