Susan and Matt were both so helpful in helping me select new flooring and their install crew was…read moreAMAZING!

The staff at Hometown Floors was great to work with! Our questions were answered immediately and…read morecorrectly, the communication was proactive, and the installation (completed by Skip and Kevin) was flawless. We are very happy with our experience and would recommend them to friends, family, and neighbors!

We were very pleased and satisfied with the patient, informative sales people and quick, clean,…read morecourteous work. And the hardwood flooring in our new home looks even better than anticipated. Then when our old home was not selling during the difficult times in April, 2020, we called American in and they made an excellent flooring recommendation, installed the hardwood within two days, and a couple days later we got an offer on the house. We attribute our success to the beautiful hardwood.

just got new floors through American Floor craft. The estimate was thorough...work began quickly…read more The installers removed tile, carpet and parquet and got rid of it. Installation was pretty quick. I highly recommend this store...and the estimate and installation team.

Very professional and friendly. I visited their store and picked out the flooring I liked and they…read morewas able to give an estimate the next day that was cheaper than other estimates I had gotten. I scheduled the installation and they ordered the materials. their was a delay in getting the materials which was not any fault of theirs. they notified me right away and kept me up to date on everything and rescheduled. Their worker was very respectful and knowledgeable. I would hire them again without question.

Having known Merx flooring from a previous business relationship, my wife and I signed a contract…read morefor kitchen and basement floors. Regarding the kitchen floor, we selected an Armstrong LVT but were never told that the floor would need to be grouted. On delivering material, we were told to pick a grout color; we did not want grout, as the owner knew when we discussed replacing the original ceramic tile floor, but Merx told us it was necessary for the LVT we selected and that the grout, being acrylic, would be stain resistant. Merx used Mapei grout on the floor, which is an inexpensive grout carried by DIY home centers (e.g., Lowes). After several months and weekly floor cleanings, the grout lines in the traffic areas became dirty and, despite our best efforts with multiple grout cleaners and brushes, stained and would not come clean. We called Merx and the only help they offered was a Google search on how to clean grout. We started looking for replacement flooring and soon learned Armstrong does not recommend grout for that floor, but if grout is wanted, Armstrong sells grout that can be used with that floor. We also learned that if a non-Armstrong brand of grout is used, the Armstrong floor warranty is voided, something that was never disclosed by Merx. Several other flooring companies also told us that floor did not need to be grouted which we learned when we moved the refrigerator on second floor installation and found the first installer had butted the floor with no grout lines which was the look we wanted from the beginning. We discovered that the technical specifications for the Mapei grout that they used on our floor indicates light foot traffic must be delayed for 24 to 36 hours and full use of the floor should not occur until 72 hours after application for full stain resistance - also something Merx never disclosed. We were told we could walk on the floor within an hour. We have now replaced the kitchen floor at an additional cost. The basement floor had its own issues. When the floor was originally quoted, we were told they would move furniture from one side of the room to the other, but on a return visit we were told the rooms had to be completely cleared of furniture, which was impossible. Before floor installation, we received a call and were given the name of the individual installing the floor, but on installation day we got a call from someone else. It turned out that Merx hired a sub-contractor to do the installation - which from our understanding and their Angie's Listing, Merx did not use. Merx did not send anyone to help the floor installer move furniture, so my wife and I had to help with that. Merx then gave the individual a piece of rubber cove base molding to trim down for a threshold in a doorway adjacent to the new basement floor, instead of a standard threshold made for the flooring. Additionally, when we got the final invoice, it was $300 more than the original signed contract, so we had to question that and have it removed along with the $150 to move furniture - which we were surprised they charged in full, given that we helped the installer with moving. If you do use this flooring company, get confirmation from an outside source on everything they tell you and be prepared that you may not receive the outcome for which you contracted or expected.

The president came out to measure and discuss patio roof project. That was beginning of May. Said…read morequote would take a week. 9 days later I contacted asking about quote. He said would take another week. Now over a month later, NOTHING. Not good customer service.

Mizzell did an amazing job removing a deck and building a sunroom on the back of my villa. They…read morewere great to work with, keeping me informed from start to finish. I love my new sunroom and so does my family and all my friends. I'm so happy with how the sunrooms turned out that I am going to have them update my bathrooms. All of their employees are so nice and did a fantastic job. They also did a great job putting in a backsplash in my kitchen.

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!

We found this company through a google search. Took a chance and it worked out great. Brian is a…read morereally nice guy and he did a great job on our master bathroom remodel. He seems very honest and I would trust him to do more work on our house in the future. Before the remodel this bathroom had a small shower and a really big tub we never used. We wanted all that gutted to make room for a really big custom shower. We selected and bought a lot of the material ourselves, including all the tile, the new vanity, shower heads and faucets. Brian told us exactly how much square footage we needed and then he did all the work. This saved us a ton of money compared to many of the big companies that want you to buy everything directly through them. Some parts of this job were difficult because it was all custom and the plumbing was kind of complex. But Brian was very transparent throughout the job and made sure everything was done correctly and to our preferences. I highly recommend him.

Abbas Ali and the whole Revive Residential Construction team were communicative, speedy, and…read moreprovided quality work in our flat roof replacement project. They replaced rotted wood, applied a new TPO roof membrane, installed new gutters and gutter guards, replaced water damaged insulation, as well as installed new drywall and paint in the bathroom below the impacted roof. Would recommend to friends and use again in future general contracting projects.

Abbas and his team were fantastic. I was in the process of selling an old house and the deck needed…read moreto be repaired. I called and they came later that same day. Very up front about the pricing of different options, each of which was discussed in detail. He talked me through the process and gave me an estimated timeline of about a week, which I already thought was fast.. But then his team had all the work finished in 3 days, even with a hitch in the plan once work started. The quality of the work is outstanding and feels cohesive with the rest of the (very old) house. I got an offer for asking price less than a week after I listed.. I am going to miss that place! But I couldn't have done it without Revive's help. I cannot recommend this company enough. Excellent service, open communication, and quality work from beginning to end.

Great selection. Great deals. Flooring. Bathrooms. Kitchens. Vanity's. Sinks and more.read more

DON'T LET THE TV ADS FOOL YOU! Very disappointed with this company. Cabinets came in the wrong…read morecolor, mainly because I was given an old sample. Still very upset about that. Floor was laid incorrectly. Concrete floor was never leveled before new floor was put down. As a result, tiles are cracking where the holes in the concrete are. I have contacted the owner, Jeff, several times to come and fix the floor, but he has not. All around workmanship is sloppy. They didn't hook up my dishwasher for 3 months! No real reason, just didn't come to hook it up. No pride is put into their work. They took down a soffett, but refused to paint the ceiling afterward. What? It took them 7 months, and that was only after calling and calling them to finish up. I don't like giving bad reviews, but I worked really hard to save up for a kitchen remodel only to have it end in disappointment. Buyer beware!