They did not keep a word... Put on a roof without removing the underlay or check in for rotten…read morepieces. Was supposed to do demolition but change the price in the mist. Remove my bricks.from the demolition site and use them down the street on another job. Was very nice in the beginning, but was vulgar and cursed throughout their conversation in the end. Very dangerous.

From the owner: Hemphill Construction we cover every aspect of construction and restoration work we are license in…read moreevery field call us we got your back.

We hired Tratt to demo and design build a new detached garage. We started working with them in May…read more2023. We finalized plans by August and agreed to a final cost proposal in September including an estimated 2-3 month project timeline. At first, they provided okay communication, a bit slow at getting back to us but we figured they were busy. The demo began in September 2023 and was completed by early October. Concrete began a couple weeks later and finished in October 2023. Framing in November then roofing and rough electrical by late December 2023. In January, communication broke down. Calls and texts went unreturned while we waited to hear when siding and gutters might come. Near the end of January to our surprise the owner of the concrete company showed up at our door informing us that he had not been paid for the work that occurred back in October and that he would put a lien on the property. We informed him that we paid Tratt on time for each invoice. We finally got in touch with Tratt and inquired about the concrete. They claimed they were disputing their invoice. At this point, we had been waiting a long time for the siding and gutters. Our expectation was the same company would do both but according to tratt no one was getting back to them. In February they opted to do the siding themself. The siding on the back of the garage was misaligned significantly (1" or more). When we pointed this out and asked to correct it they got defensive. They claimed correcting it would mean a portion would no longer be to code and so they would charge for the time. They did eventually fix it but made a mess while doing so. We had to pick up the trim nails left behind all over. Around the same time we received the Notice of Claim of Mechanic's Lien from the concrete company. Then a mere 10 days later, we received another (!!!) Notice of Mechanic's Lien from the truss company. We asked Tratt why they had not been paid, and they continued to feed us more excuses. They claimed they didn't show up to the meeting location to pay the invoice in November and that their bank account was hacked so they couldn't accept a check. Tratt said they will be paid. We called the truss company a couple weeks later to see what was going on and they said that they have not been able to get a hold of Tratt, that they still had not been paid, and that the story of them not being at the agreed location to collect payment was not true. Over the next 2 months Tratt was nearly impossible to get a hold of. We called, sent numerous emails, and texts asking for a clear schedule for completion, lien waivers on completed work, and a listing of the subs. Tratt never provided any of these things. Wanting to make any progress we could we went ahead and called in the framing inspection that Tratt neglected to do in December and the inspection failed with several issues that needed fixing. Shortly after, we were included in a lawsuit against Tratt because of the nonpayment to the concrete company. At this point (April 2024), our lawyer sent a demand letter to Tratt, asking how they plan to correct and finish the garage. The garage was now 4 months behind schedule. Tratt ultimately abandoned the job having never responded. In June, we hired a new contractor to correct the defects and finish the job. Such a big difference! We were treated with professionalism and honesty, a far cry from our experience with Tratt. We were dismissed from the lawsuit in September, but not before receiving one final parting gift from tratt-- another (!!!) Notice of Claim for Mechanic's Lien, this time from the electrician. To their credit we messaged them and explained the situation and they did not end up filing a lien. The case we were dismissed from concluded October 9, 2024. Tratt never showed up. The judge issued default judgment against Tratt.

The work done by Tratt CS was all quality. The pricing was fair. However, the communication was a…read morenightmare. Texts and calls would frequently go unanswered--until we threatened to fire them. Shouldn't take threats to get basic communication.

Tim was great, came in, and inspected my bathroom. He wrote me multiple quotes for different…read moreoptions to redo my bathroom. Had working area very clean and kept professiona. Great on price, and most importantly did great work.

From the owner: Archway Renewalread more

"My experience with Levi Construction was extremely disappointing. I strongly advise others not to…read morepay in full before the work is completed. My partner made the mistake of helping cover some of the contractor's expenses upfront, and the project was never finished. We were left with doors that don't open, doors held on with liquid nails, unfinished cabinets, a dented dryer, and incomplete painting throughout the laundry room. After paying, the contractor sent a Formal Notice of Termination and left the job in an unacceptable state. His contract stated (the project is substantially complete) whatever that means.... If you want more details about my experience, you can reach me at 314‑753‑4120. * Document everything: Photos, messages, invoices, dates, times he decided to show up--very important* My next steps: Filing a complaint with the following: The Missouri Attorney General's Consumer Protection division * The Better Business Bureau * Local licensing boards (if the contractor is licensed) * Leaving as many reviews as possible on platforms where future customers will see them (Google, Yelp, Facebook, Angi, etc.). * My lawyer has already been contacted.... Again, please feel free to contact me @ 314-753-4120. These reviews have just started.

Added custom closets to each of my kids rooms. They look great, install was easy and professional,…read moreI would highly recommend! Scott.

Hired to paint single floor of home. Decent work, decent…read moreprice, communicates well. They aren't particularly fancy with how they do things, but they get the job done (including weird corners), and fix their mistakes.

Guy did not show up on day & time he was supposed to. Not reliable. Do not want companies like this…read moreworking on my home. NO THANKS!

Glenn was wonderful and communicated very well. Glenn confirmed our appointment, when he was 15…read moreminutes away let us know he was approaching arrival. Glenn was detailed, price transparent and very kind. Highly recommend.

Glenn really helped us with a small repair job that alot of other companies didn't have time for…read more We had storm damage and hired him to do some siding repair work around our front windows and exposed rafters. This custom work required a large siding brake and a good amount of skill. Not only was he able to come out in just a few days, he did the work fast, with high quality and for a good price! On top of that, Glenn was professional and friendly. Would definitely hire again!

St Charles Kitchen and Bath team did a fantastic job, very professional and team was always on time…read moreDan, Nick, and Nate. Bryan did our design of our kitchen and was a pleasure to work with. Very happy with there work and our new kitchen. These were true craftsmans that paid attention to detail and cared about there work. Thank you Kitchen and Baths and K Build

First let me say I have not had them do any work yet. The business is run by a husband and wife…read moreteam. I was impressed with the owners ability to communicate what services they provided. He seemed very open to discussing concepts for my bathroom remodel and making recommendations or suggestions. The owner was very upfront about the fact that their jobs had them booked out over 8 weeks away. My opinion is they must be doing something right if they have that much business. He was open to recommending a plumber since I did not want to wait over 8 weeks to get the plumbing side of the work done. Definitely the type of people I like to do business with.

Family Owned & Operated for over 40 years in the St Charles & StL Metropolitan Area! ... If you…read moreneed your bathroom remodeled, custom carpentry work completed, or an outside Gazebo to compliment your pool, then CALL Steve & Nikki Today! ... The Quality of their work speaks for itself in these pictures!

From the owner: Family owned and operated we have been serving the local area for over 40 years. A family business…read morethat handles your custom home building and remodeling needs. We are known for providing the very best quality, performance, value, and service. When remodeling your house we work with you to make your dream become a reality. Our architects work with you to turn your vision into a new roof, room, or deck. Make the investment in your house the will yield dividends for years to come. Call today!

We thought we were making a smart purchase by going through Lowes, it was convenient and we…read morethought, due to the size of a company such as Lowes that it would be very efficient and quick. Boy were we wrong! While the product itself (carpet) was great quality, everything else was a cluster you know what! First let me tell you, if you are going to call yourself a "flooring specialist" you should probably know every bit of every product, the process to install it and the process that goes forward once we sign up for a measure. They are absolutely working blindly in those stores. We went to 3 Lowes before settling on one. We were disgusted by how ignorant all the salesmen/women were and how different all the information was from store to store. No one is on the same page, nobody knows their products, they dont even understand the verbage as to installation processes. We were also told from 2 different stores that the measure tech not only handles the sales end of it, but will bring the samples to us! All we had to do is tell the salesman which flooring we wanted and the measure tech basically handles the rest. We waited a week for our measure tech. When she finally showed up, and we asked to see the samples, she looked like a deer in the headlights, as confused as we were. After letting us know that she does not do anything but measure, she did answer every single question we had! She not only knew her stuff, but she was able to give us accurate answers with confidence when a total of 5 salesmen over 3 stores could not. We walked though the house, she was patient and so polite. I showed her every room we needed measured, I asked questions basically in every room. She never got frustrated, never rushed us, and did it with a smile! After showing her each room, she told me she would get busy and get it all measured for us. My wife and I let her be and gave her space. We had roughly 1250 sq ft to have measured between the main level and basement. She had it all measured, pictures taken and everything she needed done within 20 min tops. She came and found us on the deck, we asked her to sit down and my wife had a few questions, she sat with us and stayed until every question was answered and we were so glad she did. We definitely felt better after speaking with her. Until we had to wait over a week to even get the quote, they were rude and impatient on the phone, just wanted money, did not want to hear anything else but I am ready to move forward. Did not want to answer questions. The quote, was reasonable for carpet, no surprises, however, it was almost a 2 month wait before we were installed. We were told that they were "stretched thin" for carpet installers so it is a longer wait. The people with the install company Marcs Flooring were the most rude people, the girls that would call are very unpleasant to talk to. Not sure why, I would like to think we are very nice people but for some reason, they just had a thorn in their side. The carpet guys got here, didn't speak English very well, were not very pleasant people. Seemed like they were bothered by even being there. My wife offered them drinks and they would just shake their heads and walk off. Very uncomfortable. Took them 3 days to install the carpet, we did have all of the furniture already moved into a pod for them so we figured maybe 2 full days tops. They seemed to have some trouble when it came to the seams and would get frustrated with each other in their language. At this point I just wanted this process over. The carpet does look very well put together and I have no complaints as far as the install, except the awkward tension during the install. So to recap here is my advice. If you are using your Lowes card, you are pretty much in for the long haul and it will be a long haul. I recommend asking for the female measure tech if you are in the Springfield area, she is absolutely amazing and will be patient with those that have never went through the process. I cannot for the life of me remember her name, all I know is she was in a silver car. No she does not bring samples or take payment. Marcs, rude and not pleasant to deal with. The salesmen/women in the store will give you inaccurate information or no information at all so do your own research! Installers, great work but slightly awkward, could have possibly been the language barrier. I will say, even though we were put off my what we assumed was bad manners, it possibly could just be their culture. they were nicely dressed and kept areas clean! I can also say, that had it not been for the measure tech within this process, we would have not followed through and had gone to the Carpet Shoppe or Midwest Rug. I hope Lowes or Marcs, whoever the employer is, appreciates their measure tech because she is top notch in our book! They would definitely be lacking severely in customer service if they ever loose her. Ask for the girl in the little silver car if you schedule a measure!

Avoid Marc's Flooring at all costs. While installing approximately $4,500 worth of carpet in NWA,…read moreMarc's Flooring destroyed my $4,000 couch. I heard the installers drop the couch, which cause irreparable damage (due to a structural bar snapping). The installers did so despite the fact that I had tipped them, bought them lunch at Jimmy John's, provided beverages, and let them borrow my tools to complete the installation.