I wanted to post this for anyone I know (or who sees this) as a warning about doing business with…read moreMetro Marble & Granite in Granite City (metromarble.com). As I write this, we have been engaged in trying to get completed countertops since the install date of August 10 2023. I will detail below our experience which I hope you will read before making a decision on a countertop fabricator should you find yourself in that position. We worked with them through a designer, which has complicated our ability to get what we consider to be adequate resolution. TLDR; Metro's installer stole from our house, installed faulty product poorly and blamed it on other companies. They refused to make it right. We have waited 2.5 months to get a complete countertop job and it's not done well. Don't use them! 1. We ordered and were quoted for a particular quartz from MSI. No one from Metro came to provide samples to ensure we were getting what we ordered. Unbeknownst to us, they swapped out the material to a similar product from Daltile. 2. Templating for the countertop was smooth and professional. 3. First install day the crew shows up, no one introduces themselves. They begin to bring in their equipment and the island and hit our freshly installed cabinets with the island top without so much as an apology. They set the island incorrectly and I ask them to move it, they did once and it was still off (and crooked). I asked to have it moved again and the foreman of the crew tells the others that they "don't have time to be moving it around, they still have to install the rest, template backsplash and get to another job". At this, I drop it and figure I'll get it corrected later. The foreman does not have tools to adjust the vacuum machine for the seams so they have to borrow mine--that's ok with me. The foreman then proceeds to walk into my garage and take my tape measure. I notice it's missing because I am also doing a project, I see them using one that looks just like it so I check the camera on my garage and sure enough, I see him walk in and take it. They have borrowed one tool and while I don't like that he didn't ask, I figure he is borrowing it. They start wrapping up and I see them walk out with it, so I ask if they took it. They all deny and as a special treat I have provided the video of the foreman attempting to prove to me that he doesn't have it. I mentioned camera to one of them after I asked initially so I assume someone pointed that out and magically it's found. 4. I complain to the design company about my experience and say I don't want the thief back in my house. About a week later, when they come back to install the backsplash, I am told I will be meeting with the sales guy and the manager of the installers. They are due early and the first to arrive at my house is the thief! I had to kick this man off of my property, which is completely inexcusable. During the visit, they acknowledged the issues of the previous install and our designer points out some flaws in the surface of the island. 5. Another install crew comes to do the backsplash, this time they are great. The problem was that the backsplash was not templated well and it has multiple gaps and has to be installed off center. 6. I call and complain again, designer has me talk to them directly. I ask the sales guy to correct the gaps and replace the flawed island. He assures me it will be done and install manager comes out again to have a look. Blames it on Daltile and the cabinet installer. Leaves and then crickets. I text, no response. I finally had to call the sales guys boss who tells me she will look into it. She calls back and they have submitted a claim to daltile which was rejected. I suggest a fix for the backsplash that would not require replacing the whole thing and she asks me to send a quote. She calls me back to say the the owner will not pay to fix the backsplash and is graciously going to replace the island. 7. Installers show up with a new island and it has scratches on the surface which are clearly from fabrication. I send them back with both islands and look for a new company. 8. Today is 10/27 and we are getting an island from a different manufacturer installed by a different company. We had to choose it because no one stocks the quartz they swapped out. Great.

The place does not look like much on the outside, but it has beautiful granite and quartz on the…read moreinside. I really liked the owner and his daughter, they were very friendly and professional. He did a wonderful job with our granite and I thought his prices were fair. I highly recommend this place.

Stop your search - this is your countertop team! I can't say enough amazing things about our…read moreexperience at Absolute StoneCraft. From the selection process with Sara, to the ordering process with Anita to the install process with Jesie + Andrew, the entire Absolute team was kind, knowledgeable, responsive and punctual. This seamless experience was BY FAR the best part of our bathroom remodel. I'd hire them again in a heartbeat!

Building a new home is a nightmare!!! Trying to find Companies that have excellent customer…read moreservices is extremely rare. Most companies I have dealt with have no follow thru, I was the one constantly calling them for updates. After I found a stone slab I went to Absolute for fabrication. I was greeted by Sara with a smile and interest in my project. She went above and beyond to help me with all aspects of my project even calling me after hours and weekends with updates. Also the owner Sander called me personally to assist with my delivery. To Sander, Sara and all the staff at Absolute, YOU ARE THE ABSOLUTE BEST!!!!!! Thank you Debra Ross

Keith always does a great job! Excellent service and fair pricing…read more Easy to work with. Mike Kolmer

This is a preliminary review. We went into JP3 to talk about a remodel we have been planning…read more They are right down the street from our house (literally a 5 minute walk) and our neighbors seemed to have good things to say. We met with Melissa Stage there and she walked us through the cabinet options they carry and told us some about the company and the granite companies they use. She also directed us to Troy Flooring to look at options for floors. She then scheduled with us to have a measure done. The showroom is small but well put together and the staff is attentive. Our measure was complete and with excellent news, we are able to knock down a wall that we thought would have to stay! I will update this review with pictures as the progress moves forward. We are planning to start the work beginning to mid January. So far the service has been excellent and the people have been great to work with.

I'm a remodel contractor and have dealt with several local granite suppliers. I have to admit, I'd…read morebe hard to beat the quality for the price. Lacey is awesome to work with. I'd definitely recommend this shop. Tile by Design LLC

Travis is easy to work with, and obviously a highly skilled remodeling contractor. I appreciate…read morethat he answers the phone when I call, and seems to really take pride in doing a great job. If you're looking for home remodeling in Wentzville or around the area, I'd call Travis.

love my new cabinets!! great service at this location! everything was done perfectly in a…read morequickness. i would highly recommend!

Gus just refinished our floors before we moved in to our new home. We couldn't be more pleased with…read morehis knowledgeable expertise, quality craftsmanship, and hardworking ethic. He 'a a perfectionist, only happy when the job's done right. He even helped me with the color decision (English Mahogany, satin finish.) In our opinion, his pricing is very reasonable for the quality of work. We're having him quote on more work, since he also is a general contractor. Glad we found him!