I was in the beginning stages of getting a bid with Jen at the Rockhill location and when I was…read moreable to make contact with her she was great. The problem was, I could never get her to respond to emails, voice mails, or messages left with others in the office. My first contact with Jen was September 24, after 3 emails and several voice mails, she finally responded to me on October 5. I responded the following day and am still waiting for further communication (actually I am no longer waiting, I will take my business elsewhere). If you are looking to get your project completed in timely manner, this is NOT the place to go. I went to K&D Countertops and received a bid the same day. I was also provided a pricing list for different types of granite to shop for at the local warehouses to make sure I was within budget.

I am just starting the process of some home remodeling. I went into the showroom on 1/23 to…read morebrowse and the staff was very helpful! They showed me many of the new trends, answered all my questions and provided many pointers. I will be going back to Signature when I'm ready do my kitchen & baths. Thank you so much!

Gary @ Kimberlin Construction is a wealth of knowledge and has great helpful attitude!…read moreOn more than one occasion he has given me sage guidance, including today, His intimate knowledge of the St. Louis housing market saved me from making a HUGE mistake and severely overpaying for a flooded house I was hoping to fix-n-flip. I can't thank you enough Gary!!

Spoke with Gary of Kimberlen Construction about my deck having structural problems issues…read more Gary addressed my concerns and had a team come out and fix the issues. Gary spent a considerable amount of time explaining his background and foundation to correct the problem with a proper fix. Gary's abilities to make the right decisions to do the correct resolution , with safety being the primary concern was a plus! Highly recommend Kimberlen Construction for ALL household home renovations an repair!

This is a showroom which has nothing in stock and which does not accept returns without a 50%…read morerestocking fee, but this was not verbally disclosed. Buyer beware!

My advice is to look here, but do your purchasing elsewhere. Their showroom has a wide variety of…read moreproducts, and plenty of examples displayed. Their pricing, however, is not competitive, and their customer service is totally lacking. I made two purchases here and at first was encouraged, because they easily matched a price I found onlne for the same product. After that, it got considerably more frustrating, with multiple delays on delivery, often with no explanation or follow up. For a higher end store, I expected them to be much more willing to work for me, and find out what I needed. I don't want to start on a rant here about customer service, that ends in "I don't ask you to come do my job..." But, I shouldn't have to call you multiple times asking to follow up on the same things over and over. Just get me the answer the first time.

About seven years ago, we worked with Patti, the designer from Perspective, and our construction…read morecrew to create several different plans and pick out our cabinets for a complete re-design of our kitchen. As with some remodels, the first plan is not always a practical or "right fit" for the configuration of pipes, load bearing walls, etc. Patti worked with us throughout any change we made. She was fantastic! Throughout the installation, Patti kept in touch with me, and followed up with a final visit. The remodel was a beautiful transformation of our kitchen and dining room with off white cabinetry with a mustard peninsula cabinet. The countertop was a black speckled quartz (Menard's). Hardwood floors to finish the look. Showcase worthy! I highly recommend them. Hopefully Patti is still there. We are ready to remodel another room. (2026)

One of the best in St Louis............highly recommend! The service they offer is top notch from…read morestart to finish.

Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

For over 10 years I have worked for a contractor flipping houses. He introduced me to Norm's and…read moremore specifically, Drew Norris. Drew is our go to guy for both interior and exterior doors, trim and vanities. Drew is always amazingly helpful. He answers all my crazy questions and helps us stay on budget for each project. I can't think of a time when Drew has not been able to help us.

When renovating two full baths several years ago I totally depended on a Kitchen and Bath full…read moreservice store in greater St. Louis. When my half bath was due for a major refresh two years ago, a friend suggested I go to Norm's Bargain Barn. Concerned that a 'bargain barn' would have lesser quality vanities, quartz countertops and vanity hardware, I hesitated at first. From the photos I posted here nothing could be further from the fact. Loved the results. My husband and I just moved into a new home (built 5 years ago) with a half-bath that lacked quality. First call was to Kourtney Nyga who once again did not disappoint! She 'gets' me and knows my taste. Second time choosing a vanity, countertop and hardware just as effortless as first. Cannot wait to see final install next month. Kourtney is attentive to detail, responsive, knowledgeable. I definitely will seek Kourtney and Norm's Bargain Barn when we undertake the daunting task of completely overhauling full baths in new home. Thank you!

I recently visited St. Louis Tile Company. I wanted something special that was different from what…read moreI had seen in the large home improvement stores. I had assumed that it would be too expensive, and that it would not be competitive with Home Depot, Lowes, etc.. I could not have been more wrong. They had gorgeous tiles, huge selection and many items were in stock and on sale. The tile I selected was actually significantly less than similar tiles that I had looked at Home Depot and Menards. What made the experience even better was the excellent customer care. Rhonda was amazing. She was so patient, knowledgeable, and led me to the perfect tile for our project. I am looking forward to working with them again for our next remodel. Incredible selection, great value, and superb staff.

St. Louis Tile is THE place to go if you're in the market for beautiful flooring, wall tile etc…read more along with the BEST customer service ever. We shopped at several local tile shops always feeling like the staff didn't care about customers at all. Then we walked in to St. Louis Tile in Ballwin. You will be made to feel like you and your project are the primary reason they go to work. Tommy the manager is awesome, he knows his product and his staff is trained in customer service that you will be amazed by. Needless to say we are thrilled we stopped by that day to see what they offered and won't bother with any other "tile shops" going forward. Do yourself a favor and stop in you'll be so happy you did!

The tub refinishing went great, and it's bright white compared to the dingy state it was in.read more

The tub turned out beautifully! Michael was mindful of the fumes and cleaned up. Very professional…read moreand highly recommend.